Every review we hold for the Horsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKeyan and Lucie have been absolutely wonderful from start to finish during our house purchase. They were always on hand to answer questions and have done a fantastic job. I would highly recommend leaders and owe them a big thank you!
Amy · 21 June 2019
Agent replied · 19 June 2024
Hi Amy, thank you so much for your positive comments about the team at Leaders Horsham, we are so pleased that Keyan and Lucie have been so helpful throughout your experience. If there is anything we can do to help in future then please do not hesitate to get in touch. Kind Regards, Leaders
★★★★★ 5/5
GoogleI had a very positive experience looking for a property for a family member with Becky at Leaders Horsham. She was very friendly and knowledgeable giving us the help and support we needed.PositiveResponsiveness, Professionalism
Paula · 20 June 2021
Agent replied · 19 June 2024
Hi Paula Eade!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Customer Relations Team
★★★★★ 5/5
GoogleI have used Leaders in the capacity as both a tenant and more recently as a landlord and could not recommend them more highly. The team are always polite and professional and seem to act quickly with regards to any queries. Many thanks.
Ben · 21 June 2017
Agent replied · 19 June 2024
Hi Ben, many thanks for taking the time to leave a review. We will be sure to pass your comments onto the team.
★★★★★ 4/5
GoogleEmma, Sam and Anabelle have been excellent. Friendly, knowledgable, supportive and professional. A pleasure to work with!
Jaydene · 20 June 2023
Agent replied · 19 June 2024
Dear Jaydene,
Thank you for reviewing your recent experience with Leaders Horsham.
Kind regards
Josh Weller - Senior Branch Manager
★★★★★ 5/5
GoogleLeaders are extremely professional and knowledgeable .
Keyan was so very helpful and updated me through every step .
5 stars well deserved .
Caroline · 21 June 2019
★★★★★ 5/5
GoogleSam Foster has made my experience with this company 10 out of 10, she has been so helpful in everyway possible. I couldn't recommend her enough.
Natasha · 20 June 2022
Agent replied · 19 June 2024
Good morning Natasha,
Thank you so much for your feedback!
Kindest regards,
Chloe Copestake
Branch Manager
★★★★★ 5/5
GoogleMy property has been managed over recent years by Jake Fisher and now Leon Parker. Both have been very helpful and I am happy to recommend them and the service they provide.
Ann · 20 June 2021
Agent replied · 19 June 2024
Hi Ann Waizeneker,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Horsham branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleMy property manager was Leon Parker. He provided a friendly professional service, helping to bridge communication between landlords and tenants. Leaders made it easy to move home during a global pandemic.PositiveProfessionalism
Oliver · 20 June 2021
Agent replied · 19 June 2024
Dear Oliver Jsr!
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Horsham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
★★★★★ 5/5
GoogleAs a tenant I found Leaders so helpful. From start to finish Katatrina as been incredible with making the process so easier as well as keep us up to date and informed with what's going on and letting us know what bit still need doing. I look forward to moving in on monday knowing that I have an incredible team at leaders there if anything goes wrong.
Jordanne · 20 June 2020
★★★★★ 5/5
GoogleChloe and all the team at Leaders in Horsham have been excellent. From the start of our letting process right up until the present time, where they manage our property, professionally and effectively. We would highly recommend their services.
George · 21 June 2017
Agent replied · 19 June 2024
Hi George, thank you for taking the time to leave a review. It's great to hear you have been happy with the service and would highly recommend our services. We will be sure to pass on your kind words to Chloe and all the team at our Horsham branch.
★★★★★ 5/5
GoogleAn excellent and speedy service from Chloe, Annabelle and Josh. Well done guys , really refreshing to be able to give this kind of feedback. They rented my property in a matter of days. Highly recommend.
Rachael · 21 June 2019
Agent replied · 19 June 2024
Hi Rachael, Thank you for taking the time to let us know about the service you have received. I will ensure that I pass on your comments to the team at Horsham to make them aware of your positive feedback. Your recommendation means so much to us as a business and we're so happy to have earned it. Thank you again for taking the time to let us as well as other customers know about your positive experience. Have a great day! Kind Regards Joe Gilliland Customer Care Manager
★★★★★ 5/5
GoogleGreat service and friendly staff. Jake is always on hand to sort any questions or issues out.
Rob · 20 June 2020
★★★★★ 5/5
GoogleLeon as our property manager has been superb. He has chased things for us and always been around for any questions. I cannot fault him or his approach.
Dan · 20 June 2021
Agent replied · 19 June 2024
Hi Dan Barnes,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Horsham. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleFantastic all round fantastic with Annabelle from Leaders Horsham. Positive approach even in a global pandemic! She helped us with all our queries quickly and efficiently. Highly recommend.
Roland · 20 June 2021
Agent replied · 19 June 2024
Dear Roland Kosa,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
★★★★★ 5/5
GoogleAs an overseas landlord, Chloe at Leaders was able to take care of absolutely everything when it came to renting our property. Would highly recommend for landlords.PositiveProfessionalism
Jonathan · 27 August 2021
Agent replied · 19 June 2024
Hi Jonathan Vickers,
Thank you for the great review of our Leaders Estate Agents Horsham team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 1/5
GoogleShocking behaviour from chloe in horsham. Never will I rent from this company.
Ross · 4 January 2025
★★★★★ 5/5
GoogleI have just starting renting with Leaders and I've found the team to be friendly and understanding. They also answer whatever questions you have really quickly... Very professional team. I highly recommend Leaders
Maxine · 21 June 2019
Agent replied · 19 June 2024
Hi Maxine, thanks for taking the time to leave such a great review about Leaders and the team at Horsham! We're really happy to hear you found the team to be so professional and understanding and that you would recommend them. Kind Regards, Leaders
★★★★★ 5/5
GoogleWould thoroughly recommend if you're looking for a business that is professional and efficient. Completely takes the stress out of renting out a property!PositiveResponsiveness, Quality, Professionalism
Chris · 20 June 2021
Agent replied · 19 June 2024
Hello Chris Tod
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleCharlene has dealt with all my queries quickly and efficiently. She is always courteous and happy to help. Would highly recommend leaders as a whole.PositiveResponsiveness, Professionalism
Leona · 20 June 2021
Agent replied · 19 June 2024
Hello Leona Philp
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleIt was wonderfully done and completion was very quick
Nitha · 20 June 2023
Agent replied · 19 June 2024
Thank you for reviewing Leaders Horsham.
Kind regards
Josh Weller - Senior Branch Manager
★★★★★ 5/5
GoogleVery professional, reliable, proactive, friendly when arranging the letting of my property, and found a good tenant really quickly.
Tim · 20 June 2022
Agent replied · 19 June 2024
Good afternoon Tim,
Thank you so much for your lovely review for the team, we are really pleased everything went smoothly for you.
Many thanks, Chloe Copestake - Lettings Manager.
★★★★★ 5/5
YellLeaders Lead The Way!
Ever since Leaders was recommended to me I have received nothing except exemplary service from them.Their team has been helpful in many ways from dealing with tenants, to recommending reliable tradesmen. I would not hesitate in using them again. The full management service takes all the stress out of letting a property. I have just arranged to let an additional property through their Littlehampton office. Tony Bauckham
TonyB-71 · 20 May 2016
★★★★★ 5/5
GoogleMany thanks to Annabelle for all her help in finding us a tenant.
Tessa · 20 June 2020
★★★★★ 5/5
GoogleExcellent professional service. Always helpful and polite and able to answer any rather obvious questions that being a landlord I should know already. Very patient and manage to get to the bottom of things.
Pippa · 21 June 2017
Agent replied · 19 June 2024
Hi Pippa, thank you for taking the time to share your review. We are delighted you have been happy with the service and will make sure to pass your kind words onto the branch.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
