Trusted Agent profile · Horsham
★★★★★
530 reviews across 2 platforms
30 Carfax, Horsham, RH12 1EE
Leaders Lettings's office in Horsham, at 30 Carfax, is rated 4.7 out of 5 across 530 reviews on two platforms, including 519 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Leaders Lettings won in 2026.
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Horsham.
The Trusted Agent 2026 results for Leaders Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Horsham office, from every platform, shown as written. First names only.
5/5
GoogleExcellent agency, excellent service, digital format, which speeds up all processes. My manager was wonderful Jasmine, who professionally accompanied me throughout the entire process of finding housing. Hardly recommend! Many thanks 😉
Dear Maryna, Thank you! What a wonderful review. Its hugely appreciated. Kind regards Josh Weller - Senior Branch Manager
5/5
GoogleIt has been an absolute pleasure dealing with Samantha Foster since the day our search for a rental property started.She is incredibly efficient,friendly and kind and has been very supportive throughout the last couple of weeks while waiting for our visas to come through.I truly believe that she is one of a kind and a huge asset to the Leader’s team.I highly recommend her to anyone searching for their next property.Thanks for everything SamxXx
5/5
GoogleMy experience renting with leaders was exceptional. Jasmine and the rest of the Leaders team were professional, efficient and made the rental process much easier than other experiences I have had with other estate agents in the past. Five stars, would recommend.
Good afternoon Alexander, Thank you so much for the great review! We hope you enjoy your new home. Josh Weller
4/5
GoogleExtremely professional and on the button. Every member of staff is engaging, friendly and helpful. All aspects and considerations are covered in detail and nothing slips through the cracks. Makes the stressful moving experience that much easier, many thanks.PositiveResponsiveness, Quality, Professionalism
Good afternoon Jonathan, Thank you so much for your fantastic review for the team. We hope you are settling in well! Many thanks, Chloe Copestake - Lettings Manager.
5/5
GoogleAnnabelle was helpful with finding the right place for me and provided me with very good information about the flat/area. Katarina is always happy to help when I call up and have any questions. I would recommend them!
5/5
GoogleThank you leaders for your help, I'm moving to our new home tomorrow. Definitely I'm thankful to Emy Ellis, thank you again.
Dear Sharoon, Thank you for reviewing your recent experience. We wish you all the best in your new home. Kind regards Josh Weller - Senior Branch Manager
5/5
GoogleMe and my family have been with leaders for over 3years and we couldn’t be more happy with the service we receive especially from Leon. He has gone far and beyond helping us recently. Very professional and friendly. Would definitely recommend leaders to family and friends.PositiveResponsiveness, Professionalism
Dear Joella Aburrow, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Horsham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleAgents are very supportive and helpful, especially i am tagged with Samanta she is super supportive, responding my questions and doubts within hours in her annual holidays too. Thank you
Sear Pandiaraj, Thank you for your recent review its very much appreciated. Kind regards Josh Weller - Senior Branch Manager
5/5
GoogleWe had a very positive experience from Samantha at Leaders in Horsham. Regretfully, we were not able to take up the rental of the property. The decision was taken by us and does not reflect Sam’s and Leaders excellent service.
Good morning Stuart, Thank you for your review, although we didn't end up moving you in i'm glad that we still gave you a good experience using Leaders. Kindest regards, Chloe Copestake Branch Manager
5/5
GoogleThe agency is full of helpful and polite staff that can deals with any issue you are struggled in. The best agency I ever seen recently. Thank you !
Thank you so much for your review. Kind regards Josh Weller - Senior Branch Manager
5/5
GoogleI would like to commend the professionalism and help given to me in finding my ideal home by Samantha. Thank you for your prompt attention to any matters raised
Dear Stanley, Thank you for reviewing your experience with Sam. It's much appreciated. Kind regards Josh Weller - Senior Branch Manager
5/5
GoogleSamantha Foster replied very promptly earlier today when I enquired about a local property and was extremely helpful. I would definitely recommend Leaders on the basis of my experience!
Dear Will, Thank you for reviewing your latest experience its most appreciated. Kind regards Josh Weller - Senior Branch Manager
5/5
GoogleJust wanna say how amazing Chloe was helping us finding the right house for us. Really professional. And made the whole procedure so easy. Really am very happy, thank you Chloe. You are a star. X
4/5
GoogleKat has been amazing. We are new to the UK and having her help us every step of the wat has been great. I Can definitely recomend leaders as well as Kat :)
5/5
GoogleGeorgia Hannay​​​​ such a woderfull team always ready for help i am so glad to share my experience
Dear Tej Kumar Lamichhane Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat experience with Amy. She made sure our process went well and she answered any and all questions we had efficiently. Excellent!
Good morning Danilo, Thank you very much for leaving Amy a review, all the best with the move. Kind regards Chloe Copestake - Branch Manager
5/5
GoogleWhat a great team of people in this office, they are all on the ball and everyone always knows what's going on, my main point of contact has been Leon he is always very helpful and informative to mine and the tenants questionsPositiveResponsiveness, Professionalism
Hi Jayson Huntley, Thank you for the great review of our Leaders Estate Agents Horsham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleShout out for Leon Parker who took over my portfolio this year. Throughout the unusual circumstances he has always remained in touch and is very quick to respond to any query. It is a pleasure to work with someone proactive and who communicates effectively.
Dear Mr Butcher, thank you for taking the time to give your positive feedback about Leon Parker at our Horsham branch of Leaders. We are happy to pass along your comments to Leon and we are very pleased to have provided you with such a great experience! Many thanks from the Customer Relations Team
5/5
GoogleExcellent experience letting a property with Chloe in the Horsham branch. Great knowledge of the local area, fantastic communication and customer service, and secured tenants quickly. Achieved a better rental price than other agents had quoted, and competitive on fees too. Recommended.PositiveResponsiveness, Quality, Professionalism
Hi Mikko Figura, Thank you for the great review of our Leaders Estate Agents Horsham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleLeaders were vary helpful and they presented a most professional service ever.Me and my misses looked a flat and the Leaders Team give us a nice range of selection of they property and as soon as we decide one of the property we got nothing to do until the date of the moving.The Team just makes everything super easy and handy for us.I can only recommend the Leaders all those ppl who looking a great lettings agency.Thanks guys, big thumbs up to Leaders!
5/5
GoogleRebecca has been my rental property manager for a while now and I have always found her to be professional and responsive throughout all our dealings. Thank you for your help Rebecca.
5/5
GoogleWe have been dealing with Leaders for the past 7 years and all i can say is that their service is magnificent, Rebecca and Jake in particular! There have been some issues involved our property which both Rebecca and Jake have gone above and beyond to help us wit, couldn't have thanked them more. I would, with an open heart, recommend Leaders as such an amazing estate agent. All the staff always have a smile on their face and always welcoming and helpful!!!!
5/5
GoogleWe have worked with Leaders for a number of years. Initially as tenants in a property managed by them; and then for the last 10 years + we have used them to manage our own property whilst we are based overseas. The service provided has always been excellent, from the aspect of tenant and owner. Most recently Leaders, and Jake Fisher specifically, have overseen the refurbishment of the backroom and kitchen in our leased property. Help included getting a number of quotes for us to review, setting up alternative accommodation for our tenant, and finally acting as project manager to oversee the work to successful completion. I am very happy with the services provided. This relieves us of a significant worry whilst working overseas.
5/5
GoogleLeaders Letting are absolutely brilliant. Sam you are a true professional and recommend Leaders Horsham to anyone looking to rent or buy property in this lovely town
Good morning Vaughan, Thank you for leaving Sam such a lovely review, we hope you had a stress-free move. Kindest regards, Chloe Copestake Branch Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Leaders Lettings, Horsham won Platinum; Leaders Lettings, Northampton won Platinum; Leaders Lettings, Bourne won Platinum; Leaders Lettings, Nottingham won Gold; Leaders Lettings, Haywards Heath won Gold; Leaders Lettings, London won Gold; Leaders Lettings, Sudbury won Gold; Leaders Lettings, BH25 won Trusted Agent.
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Horsham.
