Henry Adams Horsham reviews

★★★★★ 5/5

Trustpilot

Thank you Jessica

Being a more mature person I am not technically minded so the thought of having to complete forms online was completely daunting for me but with the help of Jessica I found renting a property through Henry Adams so easy, Jessica helped me through every step from viewing, filling out forms on the internet and just being there to support me and answer all my questions. I am now looking forward to moving into my new home.

Lynda · 6 August 2025

★★★★★ 5/5

Trustpilot

Henry Adams have looked after the…

Henry Adams have looked after the letting of 8 flats for us for about 7 years and they have done an excellent job. Sophie and her team are very professional and helpful always going the extra mile to help the transition between tenants as smooth as possible.

Customer · 20 December 2025

★★★★★ 5/5

Google

Alison Martin is brilliant. Through her positive and approachable outlook she added transparency and optimism in processes that can be daunting and stressful. Overall, Henry Adams hold a high level of professionalism with an excellent knowledge of the broader region.

Alexandros · 20 March 2025

★★★★★ 5/5

Trustpilot

Good experience!

Alex was very good and made our transition to becoming first time tenants seamless. Honest and easy going and helpful to the end.

Isla · 18 June 2026

★★★★★ 2/5

Google

Booked a viewing for me without asking me when and then cancelled it after I said I couldn’t make it, without asking me first or suggesting an alternative. I feel sorry for the seller.

Tom · 22 July 2026

★★★★★ 5/5

Trustpilot

I would like to say how brilliant James…

I would like to say how brilliant James is in the Bognor branch of Henry Adams.Had a problem in the property.Spoke to James about the problem.Hr was straight onto it and is now being sorted.He s very helpful,friendly,polite and professionel

Mrs · 3 February 2026

★★★★★ 4/5

Trustpilot

I viewed and secured a rental property…

I viewed and secured a rental property in March and Alex and the team were fantastic! From start to finish, the communication was timely, support and information really clear. Highly recommend using Henry Adam's

Sarah · 22 March 2026

★★★★★ 5/5

Google

Recently purchased a flat with Henry Adams. Ali Martin was dealing with the sale and was excellent throughout. She kept me updated, was quick with responses and always happy to answer any queries. Would definitely recommend.

Harry · 20 March 2025

★★★★★ 5/5

Trustpilot

We have recently started renting from…

We have recently started renting from Henry Adams Storrington. They have been amazing right from the start. I can’t thank Alex enough for dealing with everything so quickly, professionally and with such a kind caring attitude. Responds very quickly to any query, and gives complete peace of mind. 5 stars isn’t enough, I would highly recommend Henry Adams in Storrington, they care about you as a person and are just outstanding.

Nicola · 18 February 2023

★★★★★ 1/5

Trustpilot

This was not a positive experience for…

This was not a positive experience for us. Although communication was polite, there was no real assessment of our situation. After explaining that I have rented the same property for over 15 years with a perfect payment history, the focus was placed almost entirely on rigid criteria such as requiring a UK guarantor or 6, 12 months’ rent upfront. As a result, there was no realistic way to proceed, despite our long-term stability and full-time employment. While I continue to receive automated property listings, there was no meaningful support or willingness to consider our circumstances on an individual basis at the time we actively needed help. This approach may work for applicants who fit a very narrow profile, but for long-term, reliable tenants with real-life situations, it felt inflexible and discouraging.

Grazina · 12 February 2026

★★★★★ 5/5

Google

Professional, supportive and responsive to requests throughout the buying process. Provided timely and excellent support in helping liaise with our vendor to resolve some significant legal conveyancing issues that would otherwise have taken a long time thru solicitors. I would particularly like to mention Emma Crouch and her team for going the extra mile to allow us to view the property in the first instance during the Covid crisis and her flexibility and realistic "can do" attitude turned our viewing in to a sale. If you want an Agent to help sell your property and support prospective clients throughout and ensure the sale actually happens and doesn't simply hand the baton on to solicitors but ensures the chain stays alive and the sale of your property happens then use Henry Adams / Emma Crouch are highly recommended.PositiveResponsiveness, Quality, Professionalism

Gordon · 25 August 2021

★★★★★ 5/5

Trustpilot

I think I'm satisfied overall

I think I'm satisfied overall. Special thanks to Talia Batson for her help and quick handling.

Mr · 15 May 2026

★★★★★ 5/5

Trustpilot

Henry Adams Storrington Were Amazing

James, Alex and the rest of the Henry Adams Storrington team have been fantastic. Incredibly communicative, forthcoming with nuances and made the entire process as simple as it could be.

TroyL · 23 May 2026

★★★★★ 1/5

Trustpilot

Be careful when moving out

They were great when moving in but when it came to moving out tried to make outrageous claims from the deposit and then quickly backed down when it went to dispute. Take lots of photos and evidence would be my advice!!!! Also left us 5 days with water coming through the ceiling!!

Samantha · 21 November 2025

★★★★★ 5/5

Google

If I had to move again I would definitely choose Henry Adams to sell my house . Totally committed estate agents. Will Papworth was amazing !

Sarah · 20 March 2025

★★★★★ 5/5

Google

We recently bought a property through Henry Adams with Sarah Pearce dealing with the sale. Sarah was professional throughout the process, always very responsive, informative & helpful. Sarah was a great person to have when dealing with such a big life change. We would highly recommend Sarah to anyone.

Richard · 20 March 2024

★★★★★ 5/5

Trustpilot

I have recently rented a property…

I have recently rented a property through the Storrington branch. The whole process went exceptionally smoothly and Alex and the rest of the staff could not have been more helpful. All my questions and queries were dealt with quickly and efficiently.

Julie · 18 February 2026

★★★★★ 5/5

Trustpilot

Henry Adams Letting Agent for property owners

I have used Henry Adams Letting Agent at Storrington for approximately 12 years for the letting and finding of new tenants for my property. Recently my flat was vacated. Alex Bush of the Storrington office speedily found new tenants. During the last few months Alex has been most helpful, friendly and efficient at the same time professional. Along with the manager James Riley they provide a well organised ,competent and caring team that I would highly recommend without any hesitation.

MAB · 25 March 2024

★★★★★ 5/5

Trustpilot

Totally On The Ball

Brilliant! From start to finish, the team at Henry Adams made the sale of my mum’s house so easy. They arranged for the EPC, chased solicitors, gave me clear and regular updates and gave me contacts to get things sorted.

Mr · 18 February 2026

★★★★★ 5/5

Trustpilot

Moving into rental property

Moving into my rental property through Henry Adams estate agency was a breeze. From start to finish, their communication was top-notch, keeping me informed at every step of the process. The staff were not only professional (massive shout out to Alex) but also friendly, making the whole experience enjoyable. What stood out the most was their transparency, they were upfront about all the details, making sure there were no surprises along the way. Overall, my move-in experience was fantastic. Highly recommend them to anyone looking for a seamless rental process.

Precious · 11 March 2024

★★★★★ 1/5

Trustpilot

I would give less but it's not…

I would give less but it's not possible, my best advice is to stay away from this agency, from the deepest of my heart

Margaret · 4 June 2026

★★★★★ 5/5

Google

If you're thinking of selling, look no further than Henry Adams. Nick and his team are true professionals. We appointed Henry Adams having dealt with them previously. We were mainly looked after by Alison, who was so efficient throughout the entire process. I think we dealt with most of the team at some point - all of whom were fantastic.

Philip · 20 March 2023

★★★★★ 5/5

Google

Our agent Emma was superb! She is very friendly and most importantly fast to answer any questions, keeping all sides to the deal happy and informed. We were under time pressure - she understood the task and performed very well in our favour. A high quality agent with great communication skills, exactly what we needed. Thank you very much Emma!

Agnes · 20 March 2023

★★★★★ 5/5

Google

Our agent Emma was superb! She is very friendly and most importantly fast to answer any questions, keeping all sides to the deal happy and informed. We were under time pressure - she understood the task and performed very well in our favour. A high quality agent with great communication skills, exactly what we needed. Thank you very much Emma!

Agnieszka · 16 March 2023