Henry Adams Horsham reviews

★★★★★ 5/5

Trustpilot

Highly Recommended!

After I am going through a hard and stressful time in my life, Charlie made the whole process of renting my next property so easy. With the help of Lesley-Anne for my second viewing. Thank you both so much.

James · 15 March 2023

★★★★★ 5/5

Google

Emma was very helpful and professional! Thank you for your help!PositiveResponsiveness, Quality, Professionalism, Value

George · 21 June 2022

★★★★★ 5/5

Google

Great agents, friendly & welcoming, professional and keep you informed every step of the way. Special thanks to Ali and Emma for selling my property.

Charlie · 16 March 2020

★★★★★ 5/5

Google

We found this estate agent very helpful and helped us with all our enquiries when needed and were completely satisfied with how we could discuss any problems etc with them and Sarah Pearce who we dealt with or our sons who also assisted in this purchase were pleasantly surprised with her assistance. Thank you.

Christie · 20 March 2023

★★★★★ 1/5

Trustpilot

Horrible letting agent company…

Horrible letting agent company (Horsham),

Mrhing · 17 July 2025

★★★★★ 5/5

Google

Clare, Emma and the team have been amazing, thank you very much for all the input, guidance and bringing about a successful outcome!!

Andrew · 16 March 2020

★★★★★ 5/5

Google

Emma was great throughout the process. Quick and efficient in her process and dealt with all questions I had in a professional way.

Rishi · 16 March 2020

★★★★★ 5/5

Google

We have recently exchanged on a purchase through Henry Adams in Horsham. Nick Hapgood dealt with the matter and was fantastic. He helped overcome a number of delays caused by the solicitors and was always on hand to answer calls/emails. We are very grateful to him for getting the matter over the line and would have no hesitation in recommending him and his team.PositiveResponsiveness, Quality, Professionalism

Chris · 21 June 2021

★★★★★ 5/5

Trustpilot

Renting with Henry Adams

Have been renting with Henry Adams for just over two years now. Straight forward, professional and helpful. Monique has been our point of contact, and has recently helped us secure a periodic lease renewal. Thank you

Cristina · 20 March 2023

★★★★★ 5/5

Google

Henry Adams were fantastic during the sales process of my parents house. From the marketing and viewings, they were sensitive and professional. I would highly recommend them.

Nicole · 18 October 2025

★★★★★ 1/5

Trustpilot

I was looking for a house to rent and…

I was looking for a house to rent and found on on the CHICHESTER website, asked about it and the lady said that they do a video call with me and my wife at 3.00 on friday 7/7/23, No video call arrived, called them at 4.15 and was told that someone was viewing the house and they would send the video. a very rushed video arrived this morning, and when I went to ask the next step in the process would be, I was told that someone would call me back. just had the call at 15.16, to say that applications have already gone to the owners, and they did'nt care if I was interested in the house.Dont Touch With A Barge Pole

Alistair · 8 July 2023

★★★★★ 1/5

Trustpilot

Chichester Letting Office

We recently moved out of a rental property managed by the Chichester Branch of Henry Adams Lettings. We had been model tenants for 2 years and were appalled by the treatment we received from Henry Adams. We left the property in immaculate condition and yet Henry Adams found every little detail possible to try and keep back as much of the deposit as they could. Be warned that you will not get your full deposit back! Daisy Kindred, in particular, was rude and patronising. Do yourself a favour and let a property with a different agent!

Anonymous · 8 July 2023

★★★★★ 5/5

Google

Sold our house with Henry Adams. The process was very straightforward, the communication was good and timely, would recommend.

Paul · 17 December 2025

★★★★★ 5/5

Trustpilot

Me and my partner was looking for our…

Me and my partner was looking for our first home together and was very stressed over the whole process but I couldnt of done it with Rachel from Henry adams bongor and Lorena from Chichester absolutely amazing couldn’t of gone to better company

Keely · 29 September 2023

★★★★★ 5/5

Trustpilot

Great service

Great service, professional, knowledgeable , Friendly staff, Alex , thank you for supporting me through the process and making the experience as painless as possible . All the staff are amazing and helpful. Thank you !

Perrett · 27 February 2024

★★★★★ 5/5

Trustpilot

Henry Adams Storrington saved my sale!!

STEPHEN · 28 March 2026

★★★★★ 1/5

Trustpilot

Very disappointed to say the least

Very disappointed to say the least. They are very nice to you before you move in, after paying rent and deposit you will see hell. I stayed for days with no hot water in December, making numerous calls and emails and being told stories. I stayed for months with damp and mold and nothing was done, only for them to make efforts to change the place for the new tenant when I was to move out. The house was extremely cold. The worst experience ever, paying a lot of money for rent for nothing.

Tilly · 14 April 2023

★★★★★ 5/5

Trustpilot

Henry Adams Estates Petersfield

Henry Adams Estates, Petersfield ,The Best service ever, Great team, Went into their office being stressed about my next house rental accommodation. When I stepped into Henry Adams offices to enquire about House rentals, I was attended by Lisa Holt, Ana and Siobhan showed me a range of houses that best described my request and need. I was happy to choose a house that I wished to rent, got assisted and advised throughout and was kept updated and communicated to until I got the house and I am happy beyond words.Thank you Henry Adams @Petersfield office

Thabiso · 31 March 2023

★★★★★ 4/5

Trustpilot

Great service from the Lettings Team at…

Great service from the Lettings Team at Storrington!'We' found a property we liked and a viewing was promptly arranged at a convenient time for 'us' (my partner!). Communication was great, got in touch when they said they would and the landlord requested a meeting before offering the tenancy to us which Henry Adams accommodated at their branch and even provided tea & coffee! Very friendly, helpful and communicative and quickly resolved a hassle we had with rightmove who manage the referencing. I think I would have preferred they handled referencing themselves as I feel they would have been more competent at it than rightmove were; hence the 4 stars.The welcome pack left for us when we moved in was lovely and they worked with my short-notice, very changeable, work schedule on key collection day which turned out to be nice and easy.Overall, great service moving in, if we move out (hoping not to!) then I'll try and remember to update this review!

Mike · 31 March 2023

★★★★★ 5/5

Trustpilot

Highly recommended

Henry Adams has been great throughout the entire process of re-letting our flat. Our main contact was Charlie and he was always readily available, friendly and helpful with every query we had. I really appreciated his down to earth manner and honest advice and he was sensitive to our wishes, never pushing us to accept a potential new tenant that we didn’t feel comfortable with. Everything ran smoothly with setting up the new contracts and arranging the handover to our tenants. Thank you Henry Adams, would highly recommend!

Antonia · 21 March 2023

★★★★★ 5/5

Trustpilot

Recently moved into a rental property…

Recently moved into a rental property and the entire process was very smooth. Charlie Salter was very good and extremely helpful throughout the process, would highly recommend Charlie and Henry Adams.

Jacqueline · 15 April 2023

★★★★★ 5/5

Google

I cannot fault Henry Adams. Sophie and the team were all very professional and couldn't have been more helpful. The property was excellent, their responsive to queries and assistance was second to none and my time at the property was a breeze !! Would recommend them to any prospective renter

Craig · 16 March 2020

★★★★★ 1/5

Trustpilot

Unprofessional in Selsey, West Sussex

Kevin, from Selsey branch was so friendly at first but when I chose to go elsewhere due to massively better rates I got an unpleasant and upsetting reply. I complained to the CEO and had an apology from him, not Kevin of course but as a result it appears I've been 'blacklisted'. Up to the point of complaint I had received multiple properties to view with Henry Adams but nothing since. This appears malicious and extremely unprofessional. Please don't use Henry Adams in Selsey.

Gabby · 11 February 2023

★★★★★ 5/5

Trustpilot

Brilliant!

I’ve been letting my property for over 2 years now with Henry Adams. They’ve always been very professional and quick to answer any questions I’ve had. I’d highly recommend to anyone who wishes to let their property!

Louis · 25 April 2025