5/5
Excellent service and great…
Excellent service and great communications throughout, thank you Goretti and your team.
Trusted Agent profile
★★★★★
352 reviews across 3 platforms
50 Carfax, Horsham, RH12 1BP, Horsham RH12 1BP
Henry Adams's Horsham office at 50 Carfax is rated 4.3 out of 5 across 352 reviews on three platforms, including 163 Google reviews rated 4.7. The 188 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Horsham office, from every platform, shown as written. First names only.
5/5
Excellent service and great…
Excellent service and great communications throughout, thank you Goretti and your team.
5/5
The service provided for our move was exceptional. Regular communication during a difficult time.
1/5
one of henry adams staff try to screw us over with the deposit just because when we were moving and didnt have time to let them show the house to the new tenants
Good afternoon, thank you for your comments and we are sorry to hear that you are disappointed with the outcome of your deposit return. I admit we are a little confused about your query and the points raised, but naturally we do not wish to cause distress to you, and I would like to reassure you that we acted on the landlord’s behalf as an Introduction agent whilst of course acting in accordance with your requests. I would be more than happy to answer your queries in more detail, so by all means please do give our office a call on 01403 282500 should you wish to discuss further. Kind regards, Henry Adams Lettings.
5/5
From my very first phone call to Jade at Henry Adams until signing on the dotted lines, Jade and the Team could not have been more helpful. We had sold our house and were in a hurry to find new accommodation. Jade said it could be done in three weeks and amazingly it was! Very happy in our new home.
5/5
Bought a property in Horsham through this branch. Great experience throughout, with brilliant communication from Ali (branch Assistant Manager). Would definitely use again!
Thank you so much for reviewing us Jamie!
5/5
Overall Henry Adams were fantastic. During what was a difficult purchase for several reasons outside of anyone’s control Sam Illingworth managed to smooth the process and hold the deal together. Would highly recommend.
Thank you very much, we really appreciate your comments.
4/5
Throughout the years of renting my…
Throughout the years of renting my house, I have been lucky to have Michelle Tattersall looking after my property. Hard working, honest and understanding; and a huge asset to Henry Adams. Thanks for all your help Michelle. Best wishes Sandy x
5/5
Sam Illingworth and Alex Harvey are two of the best real estate professionals my family have ever dealt with. They are empathetic and understanding and committed to delivering a great service.
Thank you very much, we really appreciate your comments.
5/5
Really helpful at viewing
Really helpful at viewing, flexible with viewing timings
Thank you for your feedback Olivia!
5/5
Very professional, enthusiastic, friendly staff who always keep you well informed by phone and email and get the job done. First class service provided by people who care.
That's fantastic to hear, thank you for your review.
5/5
Efficient and professional, it's what you want from an agent
Thank you Hamish!
5/5
Excellent service
Excellent service. Highly recommend.
Thank you for taking the time to share your experience!
5/5
A fabulous service!
A fabulous agency who both helped my husband and I and my mother find our homes. They listen, they care, they are attentive and very importantly for my husband and I they are LGBTQI friendly.
1/5
Absolutely awful service and team
Absolutely awful service and team. They don’t get back to you, they don’t ensure repairs are carried out and in general some of the team are just rude. Avoid at ALL costs because you will regret renting through them. I didn’t realise what an awful reputation they had
5/5
Overall my experience with Henry Adams has been very pleasant. Jade and Sophie have both particularly been very helpful and efficient. Being new to the UK, trying to arrange a first rental can be very daunting. Jade and Sophie have made this process alot easier! I would absolutely recommend Henry Adams.
5/5
Nick at the Horsham office has provided excellent service in the sale of our flat.PositiveResponsiveness, Quality, Professionalism
Thank you for your review John, we really appreciate it.
4/5
The Lettings team are very friendly
The Lettings team are very friendly, helpful and kind. They really try to make the stressful situation of finding a new property easy and straightforward. I appreciate their professionalism and humanity.
5/5
We have recently let out a flat through Henry Adams and I must say they were refreshingly brilliant! Attention to detail and really prompt action to any requests etc. We would highly recommend them and if I ever need to let another flat they would be my first port of call.
5/5
Fantastic agency, quick to respond and a pleasure to deal with. Gave them an idea of what we were looking for and they offered some out of the box ideas which we ended up renting as it was perfect. Sophie and Hannah have been great. would 100% recommend this team.
4/5
Henry Adams has recently completed the sale of our 1930’s house. The sale proved to be a long (a year and a half) and challenging one, with many delays and difficulties. The Henry Adams team were professional and supportive during the sale. They maintained good communication by both email and phone.
4/5
As a landlord we have had a few issues…
As a landlord we have had a few issues with our small house but our agents, Henry Adams, have been understanding, efficient and generally very helpful.
5/5
Very happy with the service provided by Henry Adams after viewing a few properties with Hannah. Although i decided to go with another property, she and the whole team were extremely helpful, dealing with everything i threw their way both professionally and in a friendly manner!
5/5
Myself and my family recently moved in Highwood Horsham , to a property let by Henry Adams. The whole procedure was really quick and clear in terms of understanding. The letting team was very helpful and provided guidance and support through the whole process.
5/5
Horsham branch
Horsham branch, fantastic! Emma dealt with my sale and she went above and beyond with chasing and ensuring it got completed on time. Would highly recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Henry Adams's Horsham office has 352 reviews across three platforms: 163 on Google, 1 on Yell, 188 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Henry Adams Horsham is rated 4.3 out of 5 across all 352 reviews, and 4.7 out of 5 on Google from 163 reviews, checked 9 October 2026.
Henry Adams Horsham, 50 Carfax, Horsham, RH12 1BP, Horsham RH12 1BP.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.