Trusted Agent profile

Henry Adams Horsham reviews

4.3

★★★★★ Great

352 reviews across 3 platforms

50 Carfax, Horsham, RH12 1BP, Horsham RH12 1BP

Henry Adams's Horsham office at 50 Carfax is rated 4.3 out of 5 across 352 reviews on three platforms, including 163 Google reviews rated 4.7. The 188 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

163

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

188

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Horsham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service and great…

Excellent service and great communications throughout, thank you Goretti and your team.

Karen · 3 July 2021

5/5

Google

The service provided for our move was exceptional. Regular communication during a difficult time.

Tessa · 27 December 2024

1/5

Google

one of henry adams staff try to screw us over with the deposit just because when we were moving and didnt have time to let them show the house to the new tenants

Ricardo · 27 October 2019

Agent replied · 25 October 2024

Good afternoon, thank you for your comments and we are sorry to hear that you are disappointed with the outcome of your deposit return. I admit we are a little confused about your query and the points raised, but naturally we do not wish to cause distress to you, and I would like to reassure you that we acted on the landlord’s behalf as an Introduction agent whilst of course acting in accordance with your requests. I would be more than happy to answer your queries in more detail, so by all means please do give our office a call on 01403 282500 should you wish to discuss further. Kind regards, Henry Adams Lettings.

5/5

Google

From my very first phone call to Jade at Henry Adams until signing on the dotted lines, Jade and the Team could not have been more helpful. We had sold our house and were in a hurry to find new accommodation. Jade said it could be done in three weeks and amazingly it was! Very happy in our new home.

Christine · 26 October 2020

5/5

Google

Bought a property in Horsham through this branch. Great experience throughout, with brilliant communication from Ali (branch Assistant Manager). Would definitely use again!

Jamie · 26 October 2021

Agent replied · 25 October 2024

Thank you so much for reviewing us Jamie!

5/5

Google

Overall Henry Adams were fantastic. During what was a difficult purchase for several reasons outside of anyone’s control Sam Illingworth managed to smooth the process and hold the deal together. Would highly recommend.

Thomas · 27 October 2017

Agent replied · 25 October 2024

Thank you very much, we really appreciate your comments.

4/5

Trustpilot

Throughout the years of renting my…

Throughout the years of renting my house, I have been lucky to have Michelle Tattersall looking after my property. Hard working, honest and understanding; and a huge asset to Henry Adams. Thanks for all your help Michelle. Best wishes Sandy x

Sandy · 21 March 2023

5/5

Google

Sam Illingworth and Alex Harvey are two of the best real estate professionals my family have ever dealt with. They are empathetic and understanding and committed to delivering a great service.

Shanti · 27 October 2017

Agent replied · 25 October 2024

Thank you very much, we really appreciate your comments.

5/5

Trustpilot

Really helpful at viewing

Really helpful at viewing, flexible with viewing timings

Olivia · 1 March 2023

Agent replied · 27 October 2024

Thank you for your feedback Olivia!

5/5

Google

Very professional, enthusiastic, friendly staff who always keep you well informed by phone and email and get the job done. First class service provided by people who care.

Stephen · 27 October 2018

Agent replied · 25 October 2024

That's fantastic to hear, thank you for your review.

5/5

Google

Efficient and professional, it's what you want from an agent

Hamish · 26 October 2022

Agent replied · 25 October 2024

Thank you Hamish!

5/5

Trustpilot

Excellent service

Excellent service. Highly recommend.

T · 6 March 2023

Agent replied · 27 October 2024

Thank you for taking the time to share your experience!

5/5

Trustpilot

A fabulous service!

A fabulous agency who both helped my husband and I and my mother find our homes. They listen, they care, they are attentive and very importantly for my husband and I they are LGBTQI friendly.

Ian · 30 March 2023

1/5

Trustpilot

Absolutely awful service and team

Absolutely awful service and team. They don’t get back to you, they don’t ensure repairs are carried out and in general some of the team are just rude. Avoid at ALL costs because you will regret renting through them. I didn’t realise what an awful reputation they had

Sabie · 24 July 2021

5/5

Google

Overall my experience with Henry Adams has been very pleasant. Jade and Sophie have both particularly been very helpful and efficient. Being new to the UK, trying to arrange a first rental can be very daunting. Jade and Sophie have made this process alot easier! I would absolutely recommend Henry Adams.

Kirsty · 26 October 2020

5/5

Google

Nick at the Horsham office has provided excellent service in the sale of our flat.PositiveResponsiveness, Quality, Professionalism

John · 26 October 2020

Agent replied · 25 October 2024

Thank you for your review John, we really appreciate it.

4/5

Trustpilot

The Lettings team are very friendly

The Lettings team are very friendly, helpful and kind. They really try to make the stressful situation of finding a new property easy and straightforward. I appreciate their professionalism and humanity.

Jamie · 15 March 2023

5/5

Google

We have recently let out a flat through Henry Adams and I must say they were refreshingly brilliant! Attention to detail and really prompt action to any requests etc. We would highly recommend them and if I ever need to let another flat they would be my first port of call.

Denise · 27 October 2018

5/5

Google

Fantastic agency, quick to respond and a pleasure to deal with. Gave them an idea of what we were looking for and they offered some out of the box ideas which we ended up renting as it was perfect. Sophie and Hannah have been great. would 100% recommend this team.

Kerry · 27 October 2018

4/5

Google

Henry Adams has recently completed the sale of our 1930’s house. The sale proved to be a long (a year and a half) and challenging one, with many delays and difficulties. The Henry Adams team were professional and supportive during the sale. They maintained good communication by both email and phone.

Simon · 27 October 2016

4/5

Trustpilot

As a landlord we have had a few issues…

As a landlord we have had a few issues with our small house but our agents, Henry Adams, have been understanding, efficient and generally very helpful.

Felicity · 4 April 2023

5/5

Google

Very happy with the service provided by Henry Adams after viewing a few properties with Hannah. Although i decided to go with another property, she and the whole team were extremely helpful, dealing with everything i threw their way both professionally and in a friendly manner!

James · 27 October 2019

5/5

Google

Myself and my family recently moved in Highwood Horsham , to a property let by Henry Adams. The whole procedure was really quick and clear in terms of understanding. The letting team was very helpful and provided guidance and support through the whole process.

Panagiotis · 27 October 2019

5/5

Trustpilot

Horsham branch

Horsham branch, fantastic! Emma dealt with my sale and she went above and beyond with chasing and ensuring it got completed on time. Would highly recommend.

Fran · 22 January 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Henry Adams's Google reviews

Questions about Henry Adams Horsham

How many reviews does Henry Adams Horsham have?

Henry Adams's Horsham office has 352 reviews across three platforms: 163 on Google, 1 on Yell, 188 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Henry Adams Horsham's rating?

Henry Adams Horsham is rated 4.3 out of 5 across all 352 reviews, and 4.7 out of 5 on Google from 163 reviews, checked 9 October 2026.

Where is Henry Adams's Horsham office?

Henry Adams Horsham, 50 Carfax, Horsham, RH12 1BP, Horsham RH12 1BP.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.