Trusted Agent profile
★★★★★
352 reviews across 3 platforms
50 Carfax, Horsham, RH12 1BP, Horsham RH12 1BP
Henry Adams's Horsham office at 50 Carfax is rated 4.3 out of 5 across 352 reviews on three platforms, including 163 Google reviews rated 4.7. The 188 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Horsham office, from every platform, shown as written. First names only.
1/5
TrustpilotBeyond awful from the very start to the…
Beyond awful from the very start to the very end. Let themselves into our house without our permission when we were out. Too many things to list but just AVOID dealing with this company at all costs.
5/5
TrustpilotGreat communication prompt responses…
Great communication prompt responses and easy to arrange keys/viewings/credit checks etc with a very professional feel and reassuring levels of experience in the industry
5/5
TrustpilotCompletely amazing have helped me move…
Completely amazing have helped me move twice I can't thank them enough Alex and Emma have been so supportive and helpful I couldn't of asked for a better letting agent
5/5
GoogleHenry Adams are absolutely brilliant! I rented a house through them recently. They were super fast, friendly and professional throughout the process. After moving in they have been extremely helpful too. I would certainly recommend them and will definitely use them again in the future.
5/5
TrustpilotExcellent
We used the Selsey, West Sussex branch recently and the COVID 19 precautions were excellent. Customer service is perfect and even under these difficult times we are kept informed of progress at every step. Well done to this great office.
5/5
GoogleIt's been a pleasure working with everyone in the lettings team at henry adams. Always very efficient, friendly and reliable. We all look forward to working with you in 2020. From everyone at blue gas and heating
4/5
TrustpilotThe team were helpful in securing a new…
The team were helpful in securing a new tenant and once it was confirmed all went to plan !
5/5
TrustpilotTeam were exceptional from enquiry…
Team were exceptional from enquiry through to getting keys. 10/10 service from Charlie. Have used before, will use again.
5/5
TrustpilotHelpful and efficient team
Very helpful and efficient team. I had not let a property before and they helped me understand the process.
5/5
GoogleGreat service from start to finish. 😃 …
Fantastic, thank you for your review.
1/5
TrustpilotAvoid at all costs
Used Henry Adams for a letting service. The prospective tenants literally fell into their laps as they saw the listing via another agency. Every step has been a nightmare. Incompetent and sloppy service.
5/5
TrustpilotFantastic service by Alex at Henry…
Fantastic service by Alex at Henry Adams; so very helpful and he went above and beyond for us. I wouldn’t hesitate to recommend.
1/5
TrustpilotThese 5-star reviews are highly…
These 5-star reviews are highly suspicious- the 1-star reviews seem pretty accurate though, at least from our experience.
5/5
GoogleThis company provided a very professional introduction & found our tenant extremely quickly. Their team come across very friendly & I already like how quick they respond to any outstanding.
1/5
TrustpilotTerrible service and communication
Terrible service and communication. No consistency and they don't care about the properties they manage. They look good on the outside but don't care once you've signed up with them
5/5
GoogleWe moved into a rented property managed by Henry Adams recently. The service was very friendly and they went the extra mile to move things quickly for us. Would definitely recommend. Alex
5/5
GoogleHenry Adams were extremely processional when dealing with our application to rent. The whole process were done in a record time and we were kept up to date during the whole process.
5/5
GoogleExcellent service from Henry Adams from beginning to end. Staff are always kind and knowledgable. I felt I was treated very well and they always took time to talk to me. Would definitely recommend!
5/5
GoogleThe Henry Adams team were simply fantastic. Sold my home within 4 days of it going on the market. Personal, professional, efficient service. Nothing was too much trouble. Really couldn't have asked for more.
5/5
GoogleTeam very helpful I recomend Big Thank you for lady Jade Hill for make everything so fast and helpful she was amazing in everything very professional
5/5
TrustpilotEveryone was very helpful.
Everyone was very helpful.Excellent service and very professional.Thank you
5/5
GoogleVery professional without losing the personal touch. The team were excellent in responding to emails and dealt with any problems efficiently , would highly recommend
5/5
GoogleThe team were supportive and efficient. They liaised brilliantly with my buyer and I had a sense of personal care throughout. I am glad I chose an independent, local agent.
5/5
GoogleWe have had the best experience with Henry Adams. They are really great and so easy to talk to.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Henry Adams's Horsham office has 352 reviews across three platforms: 163 on Google, 1 on Yell, 188 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Henry Adams Horsham is rated 4.3 out of 5 across all 352 reviews, and 4.7 out of 5 on Google from 163 reviews, checked 9 October 2026.
Henry Adams Horsham, 50 Carfax, Horsham, RH12 1BP, Horsham RH12 1BP.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
