Henry Adams Horsham reviews

★★★★★ 5/5

Google

We have recently exchanged on a purchase through Henry Adams in Horsham. Nick Hapgood dealt with the matter and was fantastic. He helped overcome a number of delays caused by the solicitors and was always on hand to answer calls/emails. We are very grateful to him for getting the matter over the line and would have no hesitation in recommending him and his team.PositiveResponsiveness, Quality, Professionalism

Chris · 17 June 2021

★★★★★ 5/5

Trustpilot

Renting with Henry Adams

Have been renting with Henry Adams for just over two years now. Straight forward, professional and helpful. Monique has been our point of contact, and has recently helped us secure a periodic lease renewal. Thank you

Cristina · 20 March 2023

★★★★★ 5/5

Google

Emma was great throughout the process. Quick and efficient in her process and dealt with all questions I had in a professional way.

Rishi · 18 June 2019

★★★★★ 5/5

Google

Henry Adams have been great to work with throughout the sale of my house in Horsham. Special thanks goes to Ali for all her help and support over the last few months.

Emma · 17 May 2024

★★★★★ 5/5

Trustpilot

Great service

Great service, professional, knowledgeable , Friendly staff, Alex , thank you for supporting me through the process and making the experience as painless as possible . All the staff are amazing and helpful. Thank you !

Perrett · 27 February 2024

★★★★★ 5/5

Trustpilot

Henry Adams Storrington saved my sale!!

STEPHEN · 28 March 2026

★★★★★ 1/5

Trustpilot

Very disappointed to say the least

Very disappointed to say the least. They are very nice to you before you move in, after paying rent and deposit you will see hell. I stayed for days with no hot water in December, making numerous calls and emails and being told stories. I stayed for months with damp and mold and nothing was done, only for them to make efforts to change the place for the new tenant when I was to move out. The house was extremely cold. The worst experience ever, paying a lot of money for rent for nothing.

Tilly · 14 April 2023

★★★★★ 4/5

Trustpilot

Great service from the Lettings Team at…

Great service from the Lettings Team at Storrington!'We' found a property we liked and a viewing was promptly arranged at a convenient time for 'us' (my partner!). Communication was great, got in touch when they said they would and the landlord requested a meeting before offering the tenancy to us which Henry Adams accommodated at their branch and even provided tea & coffee! Very friendly, helpful and communicative and quickly resolved a hassle we had with rightmove who manage the referencing. I think I would have preferred they handled referencing themselves as I feel they would have been more competent at it than rightmove were; hence the 4 stars.The welcome pack left for us when we moved in was lovely and they worked with my short-notice, very changeable, work schedule on key collection day which turned out to be nice and easy.Overall, great service moving in, if we move out (hoping not to!) then I'll try and remember to update this review!

Mike · 31 March 2023

★★★★★ 5/5

Trustpilot

Highly recommended

Henry Adams has been great throughout the entire process of re-letting our flat. Our main contact was Charlie and he was always readily available, friendly and helpful with every query we had. I really appreciated his down to earth manner and honest advice and he was sensitive to our wishes, never pushing us to accept a potential new tenant that we didn’t feel comfortable with. Everything ran smoothly with setting up the new contracts and arranging the handover to our tenants. Thank you Henry Adams, would highly recommend!

Antonia · 21 March 2023

★★★★★ 5/5

Trustpilot

Recently moved into a rental property…

Recently moved into a rental property and the entire process was very smooth. Charlie Salter was very good and extremely helpful throughout the process, would highly recommend Charlie and Henry Adams.

Jacqueline · 15 April 2023

★★★★★ 1/5

Trustpilot

Unprofessional in Selsey, West Sussex

Kevin, from Selsey branch was so friendly at first but when I chose to go elsewhere due to massively better rates I got an unpleasant and upsetting reply. I complained to the CEO and had an apology from him, not Kevin of course but as a result it appears I've been 'blacklisted'. Up to the point of complaint I had received multiple properties to view with Henry Adams but nothing since. This appears malicious and extremely unprofessional. Please don't use Henry Adams in Selsey.

Gabby · 11 February 2023

★★★★★ 5/5

Google

I cannot fault Henry Adams. Sophie and the team were all very professional and couldn't have been more helpful. The property was excellent, their responsive to queries and assistance was second to none and my time at the property was a breeze !! Would recommend them to any prospective renter

Craig · 18 June 2019

★★★★★ 5/5

Google

Sophie was very helpful and efficient. We moved back to the UK from abroad and needed a property urgently. We struggled getting a property with other agents. Sophie was brilliant and came up with the perfect property for us in a jiffy. 👍 Well done and Thank you Recommended !!! …

Natalie · 18 June 2018

★★★★★ 1/5

Google

Service prior to exchange was excellent. Once we had exchanged not so good. Emails unanswered and queries ignored. A shame. In response to the feedback I would suggest you don’t take on the work if you can’t deliver. Not my problem.

Rob · 17 June 2023

★★★★★ 5/5

Google

The Staff at Henry Adams Horsham could not have been more helpful. They responded quickly and efficiently throughout the sale of our home. It is satisfying to know that you can deal with at least one knowledgeable and friendly house agent.

John · 17 June 2023

★★★★★ 5/5

Trustpilot

Amazing service and always helpful

Molly was super helpful throughout our experience and is consistently helpful and always checking we’re comfortable and happy in our new home, wouldn’t rent with anyone else now!!

Charlotte · 13 March 2023

★★★★★ 5/5

Trustpilot

Henry Adams Estate Agents Storrington Lettings Department

I am using Henry Adams Estate Agents Lettings Department in Storrington to manage a property and my experience has been very very good. They have been extremely professional and thorough from advertising the property promptly and accurately, to doing viewings and helping me to find a great tenant quickly.On every occasion that I have liaised with them they have been good at communication, professional, and very reliable. I believe they provide a great service and good value for money.They always responded to my questions promptly and are quick to help the tenant if there are any questions or issues. Nothing has been too much trouble.I would highly recommended them and the Lettings team in Storrington.

Mark · 1 October 2022

★★★★★ 1/5

Google

Still waiting for them to collect an unwanted for sale sign. Just a week now! Funny how they can instal them so quickly. Horsham branch for anyone interested. Now heading towards 2 weeks since asking them to collect it.

David · 17 June 2023

★★★★★ 5/5

Google

Emma at Henry Adams has been very helpful in the purchase of my new home. She has always kept me informed and enabled prompt communication between myself and my sellers. She has also been very friendly, polite and reassuring.

Susi · 17 June 2023

★★★★★ 5/5

Trustpilot

Professional and friendly from the offset

Absolutely brilliant experience from start to finish! I’m new to the Horsham area and Alex, James and the rest of the team have been stellar in getting everything processed very quickly for my new rented flat. It doesn’t hurt that they’re incredibly friendly and personable too. Thank you for all your help!

A · 16 July 2024

★★★★★ 5/5

Google

Sam and Nick were very responsive and helpful throughout the whole purchase process.

Neil · 18 June 2019

★★★★★ 5/5

Trustpilot

Rachel Mills from Bognor agency

Very lovely woman who take care of me with my renting!So supportive and helpful!If you with Henry Adams agency ask for Rachel for lettings and any thing else!Ewa

Ewa · 29 January 2024

★★★★★ 5/5

Google

We are extremely satisfied - Very professional and friendly service. Thank you for helping us with the purchase of our first home!

Iuniu · 26 May 2024

★★★★★ 5/5

Google

What a brilliant bunch of professionals who went out of their way to make sure that our entire rental process went smoothly. From the day we saw our home as a show house right through to the day we moved in, the team were helpful and professional.

Dee · 17 June 2022