Trusted Agent profile
★★★★★
374 reviews across 2 platforms
50 Carfax, Horsham RH12 1BP
Henry Adams's Horsham office at 50 Carfax is rated 4.3 out of 5 across 374 reviews on two platforms, including 181 Google reviews rated 4.7. The 193 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Horsham office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience from Ali when purchasing our house in North Horsham. She was very helpful with our offer and we experienced a pleasant process. Would use this company again if I had a need to.
Thank you Adam! Much appreciated.
5/5
TrustpilotHenry Adams - Alex Bush
We have found two rental properties now through Alex Bush in the Storrington branch. We cannot thank him enough, he has been amazing throughout both. He has been in constant communication, always replies in a timely fashion and made sure both properties were perfect before we moved. Having a toddler it can be a stressful experience moving but Alex took a lot of stress away from the process and made it a really enjoyable experience to work with Henry Adams lettings.
5/5
TrustpilotGreat experience
From the start of our rental experience, the first call, it was brilliant. They kept us informed, were so helpful with everything and on the move day we had a lovely box of treats waiting for us at the new house. Thank you Alex and the rest of the team.
5/5
GoogleWe fell in love with a new house being marketed by Henry Adams so to keep things simple, we also decided to use them to sell our own house. This turned out to be an inspired decision as using the same agent for both transactions was so much smoother. It didn't go through without the usual issues of buying and selling, but I always felt that Henry Adams were there for us. In one word I would describe them as 'Professional' and wouldn't hesitate in recommending them.
Congratulations on your new home David and thank you so much for your review, we really appreciate it.
1/5
TrustpilotEvicted a man with terminal cancer ,prostrate and bone cancer
Henry adams of storington evicted myself from a property they managed in pulborough .I have terminal cancer they didn't care put me out on the streets , kept my deposit . Heartless bunch of selfish uncaring rubbish . What a pisstake reply I never missed my rent once , complained about that devil James Riley ,.and who's going to investigate it but himself .This man is evil and I hope God strikes him down deadAlan Dixon a dying man thanks evil bustard.
5/5
GoogleRecently moved in to a rented property and Jade was a fantastic help to throughout the whole process, always on hand to answer questions, communication was very clear about the process and not to forget we was in the middle of a pandemic which the move didn't feel like this at all. Highly recommend using Henry Adams.PositiveResponsiveness, Professionalism
5/5
GoogleExtremely friendly, professional and experienced. Thanks so much Charlie!
Thanks so much to you Rachel!
3/5
GoogleI would like to thank Henry Adam's and their incredible staff in Horsham for their professionalism and outstanding courtesy in the way they represented us during the process of selling our home. Their kindness and consideration for our own expectations made a somewhat difficult process ( due to unexpected delays) much more bearable. They were unfailingly helpful, creative, respectful, and efficient in the way in which they went about their business. We couldn't have asked for more. Peter Sanderson
Thank you for your review, we really appreciate it.
5/5
GoogleWe dealt with Sarah, Sophie and Jade throughout the process of finding the property and relocating from the NE Scotland. They were understanding, helpful and always prompt with any correspondence and questions that we had. Sarah went above and beyond with her advice when we collected the keys. But a huge thank you to all the team. Would highly recommend.
5/5
GoogleSelling a house is seldom straightforward, there's always a few twists and turns and unexpected turn of events to increase stress levels. Our experience was no different but Henry Adams and in particluar Sarah Harvey who handled our sale did an incredible job keeping the deal on track. I was impressed with her professional approach, speed of response and commitment to ensuring the sale progressed and making sure our concerns were always properly addressed. She always got back to us and gave the clear impression she was in control. A credit to her team, thank you.
Thank you so much for your comments David.
5/5
GoogleThe team at Henry Adam's were amazing, cool and calm all the way through our rocky house buying process. I'm so grateful to you Alison for all those times you showed us round and supported us through each step of the process. We got there in the end and we love our new house x
This is so lovely to read, thank you and congrats on your new home!
5/5
GoogleThe team at Henry Adams made buying my property an excellent experience. I wish that I had used them to sell my previous property. Katy who showed me around my new home was so lovely. How fortunate you are to have her. Ally & Nick have been so helpful so well done all of you.
Thank you so much Michele.
5/5
GoogleWe found this estate agent very helpful and helped us with all our enquiries when needed and were completely satisfied with how we could discuss any problems etc with them and Sarah Pearce who we dealt with or our sons who also assisted in this purchase were pleasantly surprised with her assistance. Thank you.
Thank you Christie, your review is much appreciated.
5/5
GooglePurchased a new house with my partner using Henry Adams. We received exceptional service throughout the entire process in purchasing the property. We had continuous communication made with us with regular weekly updates from Alison Martin. Alison understood our needs and made us feel very much at ease making it a smooth process throughout.
Thank you so much for your kind review Kamal, we really appreciate it.
5/5
TrustpilotThank you so much Monique Holden and…
Thank you so much Monique Holden and Henry Adams for your fast and efficient service.All the staff of Henry Adams chichester are highly professional. Especially Monique Holden, Charlie Salter and Nichola.I am highly recommending Henry Adams for your estate Agency Services.
5/5
GoogleAli was really helpful and regularly in contact to ensure everything proceeded as quickly as possible.
Thank you for your review Angela, it is much appreciated.
5/5
TrustpilotRenting for ~3 years through Henry Adams
We have been renting through Henry Adams for almost 3 years, over two properties and they have been nothing short of great. They are super accommodating and have been great in helping us find the homes we needed. The team are very personable and happy to help in any way they can.
5/5
Trustpilotit was from the very beginning a…
it was from the very beginning a competent and efficient service . appointments kept on the dot , answers to all questions , a very pleasant exchange .
Thank you for your 5-star review!
5/5
TrustpilotIwould just like to say how well the…
I would just like to say how well the selsey branch of Henry adams worked to sell my father’s property they are so far ahead of any other estate agents in selsey ,look forward to using them when I sell mine , Lee booth.
Thank you for taking the time to leave a great review of our Selsey office! :) Millie
5/5
GoogleGreat agents, friendly & welcoming, professional and keep you informed every step of the way. Special thanks to Ali and Emma for selling my property.
Thanks Charlie, we work really hard to make sure selling or buying with us is as easy as possible. Congratulations on the sale.
5/5
TrustpilotExcellent customer service
Henry Adams (Horsham) has looked after me since 1997.I bought my flat from them and then rented it out and they recently sold it for me.Excellent service and customer care as is should be.Nothing too much trouble.Many thanks to all of you
Thank you for your 5 star review of the Henry Adams Horsham Lettings team!
5/5
TrustpilotHighly Recommended!
After I am going through a hard and stressful time in my life, Charlie made the whole process of renting my next property so easy. With the help of Lesley-Anne for my second viewing. Thank you both so much.
5/5
GoogleEmma was very helpful and professional! Thank you for your help!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review George!
5/5
GoogleClare, Emma and the team have been amazing, thank you very much for all the input, guidance and bringing about a successful outcome!!
Thank you Andrew.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Henry Adams's Horsham office has 374 reviews across two platforms: 181 on Google, 193 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Henry Adams is rated 4.3 out of 5 across all 374 reviews, and 4.7 out of 5 on Google from 181 reviews, checked 9 October 2026.
Henry Adams, 50 Carfax, Horsham RH12 1BP.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.