Every review we hold for the Horsforth office, from every platform, shown as written. First names only.
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5/5
GoogleVery nice experience. We rented an apartment at Woodhouse, Leeds. The landlord was nice. Solved every issue promptly. Kate and Ethan are very efficient. Before checking out, I cleaned the house by myself with proper cleaning kits. They just deducted ยฃ5 from the deposit. Thank you L&S Horsforth team.
Soumava ยท 10 October 2022
Agent replied ยท 7 June 2023
Thank you for your feedback, we appreciate you taking the time to let us know how we are doing!
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5/5
GoogleHad a very positive experience with Linley & Simpson Horsforth in finding a property to let.
In the end, Megan showed us around several properties. She was engaging, friendly, and professional throughout. As were the whole team.
Elliot ยท 29 September 2023
Agent replied ยท 29 October 2023
Thanks for leaving Megan such a positive review!
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5/5
GoogleJust moved house with this estate agents, really friendly helpful staff. They stay in contact and update you as and when they say they will. Everything was made simple and this was by far the easiest house move I've had yet.
Bianca and Kate were especially helpful.
Bobbi ยท 8 June 2019
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5/5
GoogleI became a landlord for the first time this year. Linley & Simpson made everything very easy and stress free. Tony at their Horsforth branch has been amazing, gives a real personal touch and is always willing to help.
Joe ยท 30 June 2023
Agent replied ยท 7 July 2023
Thanks for leaving an excellent review for Tony and the rest of the team at the Horsforth branch. Its good to hear that Tony and the team guided you through the lettings process and made the whole process simple and found you a new tenant which worked ideally with yourself.
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5/5
GoogleI have dealt with many agents over the last few months and Harriet at the Horsforth L&S is the only one who has actually bothered to try to offer us any proper help! She always ensured a quick response time and dealt with our queries/viewing requests in an efficient and friendly manner. A very good agent!
Andrew ยท 7 June 2021
Agent replied ยท 7 June 2023
Thank you for the review Andrew - Its great to hear that Harriet has been delivering first-class service. I will be sure to pass this on to her. I hope you are enjoying your new home
Leon Green
Customer Service Manager
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5/5
GoogleTony and Holly from Linley & Simpson was great. They were able to find me a tenant within a week. I am so thankful for them, they made the whole renting process so easy for me. Great team, highly recommended.
Poonam ยท 8 May 2023
Agent replied ยท 7 June 2023
Thank you for taking the time to leave a review. We hope we can continue to impress you throughout the tenancy!
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5/5
GoogleMegan was helpful, punctual, professional, friendly and knowledgeable. Everything I needed from a viewing! 5 stars from me.
Jack ยท 29 September 2023
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5/5
GoogleWe viewed a house recently with Megan Larkin. She was very welcoming and friendly and answered all of our questions in a helpful and informative way. Thank you so much. ๐ โฆ
Anna ยท 25 October 2023
Agent replied ยท 26 November 2023
Thank you very much Anna for your kind review, we really appreciate your feedback!
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5/5
GoogleToday I was shown a property by a lovely lady called Megan Larkin. She was very helpful and polite. She answered all my questions. She was confident and easy to talk to. Thank you
Danie ยท 30 August 2023
Agent replied ยท 29 October 2023
Thank you very much for leaving this great review for Megan, we are very pleased to hear that Megan was able to help you with your property search!
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4/5
GoogleWe gave up looking for a house to rent after so many rejections (not their fault) and are now looking to buy. L&S helped us find a mortgage advisor who proved very knowledgeable and helpful. The accompanied viewing was always friendly, punctual and helpful.PositiveResponsiveness, Professionalism
S ยท 25 August 2022
Agent replied ยท 7 June 2023
Thank you so much for your 5-star review! We will share this with the branch to let them know to keep up the amazing work!
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5/5
GoogleRecetly decided to take a rental property through Linley & Simpson, I found the whole referencing process quick, simple and easy! The staff have been fantastic particularily Matthew & Ben who have helped with any issues or questions efficiently and professionally. I would reccomend Linley & Sinpsons for new and experienced renters who are moving home!PositiveQuality
Mitch ยท 25 August 2020
Agent replied ยท 7 June 2023
Hi Mitch, Thank you for your review. It's great to hear that the staff at our Horsforth Linley and Simpson are providing a first-class service.
Leon Green
Customer Service Manager
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5/5
GoogleFantastic service very friendly and helpful. Special thanks to Tony Taylor who has made the whole buying process so smooth and stress free.
Paul ยท 9 March 2023
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1/5
GoogleCharge too much and provide substandard service. I had to chase for every bit of information and to get them to chase buyer at every stage. After complaining they said they would keep me updated regularly but that wasn't done either. Will never use again.
Maryam ยท 7 June 2022
Agent replied ยท 7 June 2023
I'm sorry to hear about your experience with our Horsforth branch This is not what we expect for our customers and ask that you contact us at feedback@linleyandsimpson.co.uk with more information so that we can try to put this right for you.
Many thanks
Salena West
Customer Service Manager
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5/5
GoogleVery efficient and always happy to help. Would have no hesitation to recommend them. Kate who has dealt with our letting was very helpful and kept in touch often, keeping us in the loop. The staff were always polite when answering the telephone. Thank you
Irene ยท 7 June 2022
Agent replied ยท 7 June 2023
We are incredibly grateful that you took the time out to leave us a 5-Star review, our Horsforth branch, including Kate will be so pleased with what you wrote.
Many thanks
Salena West
Customer Service Manager
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5/5
GoogleI've just entered the world of property lettings with my sister. L&S have been amazing from the start nothing has been too much trouble for them, we had a million questions at the beginning and they've all been answered and our minds have been put at rest. Fast-forward 2 months and our property is now Let, we couldn't be happier with the whole process. As this is our 1st property L&S are foreseeing the management side of things, which is added reassurance given "Covid" . We hope to add to our portfolio in the near future and continue to use L&S.
Caroline ยท 12 December 2021
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5/5
GoogleGrace was a pleasure to work with. Friendly, welcoming, and knowledgeable. Thank you!
Danielle ยท 29 September 2023
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5/5
GoogleExcellent Letting Agency Assistance in Leeds!
Kudos to Megan and Grace from Horsforth office for their exceptional support! I must say, their assistance with property viewing and booking was exceptional.
RIYA ยท 30 August 2023
Agent replied ยท 29 October 2023
We are so happy to hear that you are happy with the service that you received from our Horsforth branch. It is very good to hear that Megan and Grace were able to assist you in your property search
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5/5
GoogleService, efficiency and all around 5 Star+
Delt with a lot of agency's but Tony is something special!!!
Bluepark ยท 8 April 2023
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5/5
GoogleI've just entered the world of property lettings with my sister. L&S have been amazing from the start nothing has been too much trouble for them, we had a million questions at the beginning and they've all been answered and our minds have been put at rest. Fast-forward 2 months and our property is now Let, we couldn't be happier with the whole process. As this is our 1st property L&S are foreseeing the management side of things, which is added reassurance given "Covid" . We hope to add to our portfolio in the near future and continue to use L&S.
Carolina ยท 7 June 2021
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5/5
GoogleI was able to find a new place on short notice through Linley and Simpson. Megan, Mathew and Morgan from Horsforth branch were really helpful in answering all my queries.
Sasidharan ยท 30 June 2023
Agent replied ยท 7 July 2023
Thanks Sasidharan for taking the time to send the excellent review through to us. We are glad that both Matthew and Megan have answered all of your queries satisfactory and that you have received excellent service. Thank you.
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5/5
GoogleFantastic service from the point of booking a viewing through to moving in. Very accommodating and helpful. Really good communication - somebody always comes back to you. Property was ready to move into and everything to a high standard. Would recommend.
Stu ยท 9 June 2015
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5/5
GoogleI was shown around a property today by Megan, she was very helpful in answering any questions I had about the property and the application process.
Ellie ยท 29 September 2023
Agent replied ยท 29 October 2023
Thank you for your review Ellie, we really appreciate you taking the time to let us know how well we are doing and how Megan helped you with your property search
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5/5
GoogleViewed a house today with Megan Larkin and she did a fantastic job. Had lots of information about the house & was very friendly.
Victoria ยท 5 November 2023
Agent replied ยท 26 November 2023
Hi Victoria, thank you for taking the time to leave us this nice review, we are very grateful!
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4/5
GoogleMy partner and I have been dealing with the Horsforth branch of Linley and Simpson. Staff have been very helpful and friendly. Always quick to respond to emails. Organised with online documents required to rent. Any maintenance issues we have had have been dealt with quickly. Good experience so far.
Lauren ยท 7 June 2020
Agent replied ยท 7 June 2023
Thank you Lauren for your review. Linley and Simpson, Horforth.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.