Linley & Simpson Horsforth reviews

★★★★★ 5/5

Google

Linley and Simpson staff at this branch are excellent. I walked into the branch to get booked in to view a house. George was very knowledgable with our queries and concerns and got us the answers we required. Very pleasant to deal with.

Nathan · 7 June 2020

★★★★★ 5/5

Google

The team were really helpful with the process of me viewing and applying for a property. Kate W was really responsive, professional and helpful and Megan took me around for the first viewing and also for a second viewing so I could measure up for furniture, she was really patient and welcoming and I’ve had an overall really positive experience, thank you!

Emma · 30 December 2023

★★★★★ 5/5

Google

I bought my house with Linley & Simpson(Horsforth). I am so pleased with their excellent service and professionalism. All the staff I dealt with were very helpful. Sarah Hillyard was very helpful and she kept updating me on the progress of the application. She has excellent communication skill. From the time of viewing till completion she was always ready to advice.I will definitely recommend Linley & Simpson. Thanks once again Sarah Hillyard for your help throughout the purchase process.

Suman · 8 June 2017

★★★★★ 5/5

Google

We were delighted with the service provided by Linley and Simpson. The photographs and description of our property in the sales brochure was excellent and I am sure it went a long way to tempting prospective customers to come and view. We sold our property on the third viewing. The staff in Horsforth were professional, helpful and courteous. We cannot find fault. A special thank you to Angela Mitchell, who deals with the legal side of things. She is not only super efficient but patient as well (she needed to be at times). She dealt with any requests or queries quickly and accurately. We felt that nothing was too much trouble for her and we regarded Angela as our guide through the unfamiliar territory of our house sale, this being our first move in 30 years. Many thanks for a job well done.

Steve · 9 June 2015

★★★★★ 5/5

Google

Been working with Tony Taylor on property purchases for a number of months now and his customer service is second to none, always goes the extra mile and always readily available on the phone. Continuely actioning tasks promptly and providing immediate updates. Not come across a hard working property agent with top customer services skills and all round nice guy like Tony before. Very easy to have a top class professional relationship with!

Ricky · 7 February 2023

★★★★★ 5/5

Google

Megan Larkin was great at showing the property I saw. She's made great suggestions and was really helpful

Francesca · 30 August 2023

★★★★★ 5/5

Google

Rebecca has been extremely supportive and nice to us through the process of finding the property. Definitely recommend!

Uyen · 30 August 2023

★★★★★ 5/5

Google

Grace was amazing in showing us the property and she was very kind.

Mohamed · 12 November 2023

★★★★★ 1/5

Google

When I moved out from a flat managed by Linley & Simpson years ago, I left a perfectly fine coffee table in the flat and they charged me for ‘rubbish removal’ fee therefore deducted my deposit. Just recently I found out from pictures on rightmove - the coffee table is still placed and used in that flat. I mean man you really scam my deposit and keep the furniture 😂 Joke

Tracy · 8 January 2023

★★★★★ 1/5

Google

It was unbleivable when I was discussing with their property manager about deposit deduction; they behave impolite and try to confuse tenants with the wrong info, but finally TDS could support me.

Mahdi · 3 March 2025

★★★★★ 5/5

Google

From start to finish our whole move in process with Linley and Simpson was very efficient. I would certainly recommend Linley and Simpson to anyone who is looking for a new home. Kate and Megan of the Horsforth office were particularly helpful and made sure we had a stress free move in. Thank you Linley and Simpson

Jayne · 30 December 2023

★★★★★ 5/5

Google

After our circumstances changed drastically, my partner and I were left looking for a home with limited time available to us. Nathan, and the team at the Horsforth branch were incredibly helpful, from arranging viewings around our busy schedule, to facilitating a rapid, yet thorough signing process. Though it was a quick turnover, we never felt rushed and the team made sure everything was explained to us at each stage of the signing. I highly recommend and would always contact them first if we decide to move on. Thanks guys!PositiveQuality, Professionalism, Value

Connor · 25 August 2021

★★★★★ 5/5

Google

We have used Linley & Simpson for the last 20 years letting out my wife's old flat. They have always found great tenants and been very good at providing advice to be fair and reasonable to both sides. Consequently happy tenants and happy landlords. We have switched to managed letting recently and used L&S to help refurbish. George W was particularly helpful in this process and we are very grateful for their help. Will continue to use in the future.PositiveResponsiveness, Quality, Professionalism

C · 25 August 2021

★★★★★ 5/5

Google

I have just started renting a flat through Linley & Simpson Horsforth. Everyone I have dealt with so far (Alex, Jack and Harriet) have all been super helpful and great at communicating - both over the phone and via email :) The viewings process was quick and straightforward & they allowed a second viewing after I signed to let me measure up the rooms for furniture. Moving day was smooth, I picked up the keys first thing from the agency and after entering the flat, it was spotless! Usually I have to give new places a good scrub when I first move in as they generally have never been that clean so I am pretty impressed with how clean it was. I had a couple of requests for the landlord upon moving in and Jack got back to me with an answer faster than I expected. The team all seem to take good care of their tenants so I am glad they are the agents for this property. This is the second time I have rented through Linley & Simpson and they are probably the best letting agents I have dealt with in my 9 years of renting so would definitely recommend them to anyone looking for a placePositiveResponsiveness, Quality, Professionalism

Keisha · 25 August 2021

★★★★★ 5/5

Google

I have dealt with the Horsforth Linley and Simpson branch for nearly two years and they have successfully let a number of our residential properties during this time. The whole team provide excellent customer service, great communication, respond to emails quickly, keep you updated throughout the lettings process, and are always on hand to offer any advice. The team have worked incredibly hard over the last few weeks and have managed to obtain a number of applications on our properties despite the ongoing pandemic. A big thank you to all the team.

Sarah · 7 June 2021

★★★★★ 5/5

Google

I rented a property out with Linley Simpson for several years. The team including George, Megan, Neil, were always responsive, very helpful and pleasant to engage with. When I came to sell the property Alex Lavigne in the Sales team likewise went the extra mile to ensure the process and communication continued between parties. I would confidently recommend Linley Simpson, as a landlord and seller, for their personal, friendly, responsive and practical service.

Alison · 7 June 2022

★★★★★ 5/5

Google

Megan was super helpful and accommodated multiple viewings to help with our decision.

Sohrob · 30 June 2023

★★★★★ 5/5

Google

I bought my first flat from Lindley and Simpson and I recieved a first class service. I have since decided to use them for renting the same property and I have not been let down. Ben, has been amazing from start to finish and always kept me updated. Kate, who has done the admin and processed the tenants, has also done an outstanding job. I would highly recommended this lettings/estate agent.

Simon · 7 June 2022

★★★★★ 5/5

Google

Quick, smooth process. Megan was very helpful

Joe · 22 October 2023

★★★★★ 5/5

Google

Great experience finding a flat. Megan was very helpful throughout

Stephen · 20 July 2023

★★★★★ 1/5

Google

Photo evidence given to show the property was in a better condition after our 2 years of living there compared to when we moved in and still charged hundreds of pounds for deep clean and repaint. Wish we never spend any time maintaining the property and cleaning it because we were treated as if we hadnt bothered and lost a lot of the deposit. Forced to use the faulty gas heater because we didn't have heating over the winter and beast of the East and then had a carbon monoxide leak. Asked to borrow a ladder from the maintenance team to refit my fire alarm after I changed a battery and was told no and was left to try and refit it myself over a landing with no stable ladder.

Sophie · 7 June 2020

★★★★★ 5/5

Google

We rented our last home through Linley and Simpson in Ripon and would highly recommend using their services. All of the staff we had dealings with were friendly and professional and did all they could to help with any questions and issues we had. Michelle who came to do our regular house checks was so lovely, she always had time to ask how we were doing and it was a real pleasure to get to know her and she represented the branch so well. Thank you

Rachel · 7 June 2020

★★★★★ 1/5

Google

Enquired about a house to let 4 times and I still haven't received a reply. The house is still advertised on both RightMove and Linley & Simpson's website. It's been over 2 weeks since my original enquiry. Phoning the office isn't an option as I work over their opening hours but it seems as though the enquiry option on their website doesn't work. Very frustrated.

Vicswell · 10 September 2022

★★★★★ 1/5

Google

The WORST experience in letting a property! At the beginning they looked kind, available to deal with any kind of situation( just to make you rent the property). During the rent, we had an issue with dead rats in the house( it was so disgusting) and we've been told that they couldn't deal with it because it meant to break down the wall. At the check out they raised problems which already were there, making us pay £800 for cleaning fees. Trying to speak with them and arrange an appointment they refused it. Above all, what I can suggest is to not rent a property with the above agency as they will try to take as much money as possible from you.

Luca · 8 June 2019