Trusted Agent profile · Hornchurch

haart Hornchurch reviews

4.8

★★★★★ Excellent

417 reviews across 2 platforms

13 North Street, Hornchurch, RM11 1RL

haart's office in Hornchurch, at 13 North Street, is rated 4.8 out of 5 across 417 reviews on two platforms, including 411 Google reviews rated 4.8.

Google logo

4.8 / 5

411

Reviews on Google

This office

Facebook logo

4.3 / 5

6

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.

5/5

Google

I had a fantastic experience with HAART(Hornchurch branch). The team was friendly, knowledgeable, and efficient also dedicated to providing the best service possible, and it shows in every interaction. They made the entire process smooth, supportive and stress-free. Thank you Haart team. Special thank you Lewis Taylor.

Mona · 5 December 2024

Agent replied · 11 December 2024

Hi Mona, thank you so much for your review! It hasn't been an easy ride but we got there in the end. We wish you and your family all the best in your new home. haart Hornchurch

5/5

Google

Demi Mansworth is an angel, I was 30mins late to the viewing but she was so patient. I recommend her for that not everyone can wait for so long . She was able to put me through from the beginning till the end , she calls back immediately she sees my call. I have a home today thanks to Demi

Osy · 23 March 2024

Agent replied · 21 June 2024

Thank you for the 5* Review about the excellent service you experienced by Demi! Many Thanks haart Lettings Hornchurch

5/5

Google

Thank you so much for doing our mortgage. We are first time buyers, and this is our first mortgage. I just can't believe how quick and efficiently Terrasa Dower of Just Mortgages completed this application. Terrasa is one passionate and hardworking lady. She was working till late (11.30pm I remember getting an email from her). The next day she had a day off. She was getting ready to attend a wedding but she still called me to break the news that my mortgage application has been submitted and approved. I was so happy and shocked. The service and communication from Terrasa is on point. We couldn't have asked for any better than Terassa. Your a absolute star. We would recommend Terassa any day of the week. Worth every penny! She even chases up the estate agents and tells them to crack on with the next stage. She found us one of the best products, it's beyond our imagination. Can't wait till complete and move in. Can't thank you enough Terassa Dower. Mohammed Iqbal (Mo) and Nadiya.PositiveResponsiveness, Quality, Professionalism, Value

Imtiaz · 26 August 2022

Agent replied · 21 June 2024

Hi Imtiaz thank you for your excellent review we are glad to hear you are happy with the service that you have received from Terrasa! We look forward to seeing you move into your new home. haart Hornchurch

5/5

Google

Demi was very helpful with everything needed. She went above and beyond to find me something that fits my criteria. Would recommend all staff to be the same way. Very quick to get back to me when anything was asked. Very much appreciated. Thank you.

George · 27 November 2024

Agent replied · 11 December 2024

Hi George, Thank you for the 5* Review about the excellent service you have experienced with Demi! Kind regards haart Lettings Hornchurch

5/5

Google

Very positive experience with Haart Hornchurch! Craig was fantastic on the viewings; answered all my questions and requests. Demi has been amazing throughout the entire process and has ensured everything has gone smoothly in a timely manner - I’m shocked at how quickly everything progressed. Demi has made what could have been a very stressful process incredibly easy!

Lucy · 22 April 2024

Agent replied · 21 June 2024

Hi Lucy, thank you for your 5* review! haart Hornchurch

5/5

Google

Let me start off by thanking Haart for finding us a good property to rent. Keeley, our property manager has been super helpful and kind to us. She keeps checking in on us, and is always doing her best to fix any issues we come across. Thank you Keeley, you have been exceptionally wonderful. Like I said over call- “HAART needs more people like you”.

M · 24 November 2023

Agent replied · 21 June 2024

Thank you for the 5* Review Mahesh, its great to get fantastic feedback on Keeley and customer satisfaction! Many Thanks, Haart Lettings Hornchurch

5/5

Google

From initial offer to completion Lewis, Bradley, Val and everyone at Haart Hornchurch were absolutely brilliant. They have such a friendly team there and being a first time buyer I was never made to feel like a bother with all my (sometimes silly) questions! I would absolutely recommend Haart to anyone, they will definitely be my first port of call in the future for all of my property needs. Thanks guys!

Alexa · 22 June 2023

Agent replied · 21 June 2024

Hi Alexa, thank you for your fantastic review we are over the moon that you have now exchanged and we wish you all the best in your new property! haart Hornchurch

5/5

Google

Would like to thank Seref Sandal for the advice he gave us.

Yusuf · 5 December 2025

Agent replied · 26 December 2025

Thank you for the fantastic review. It's great to hear the positive feedback from our clients many thanks, Haart Hornchurch

5/5

Google

Let me start off by thanking Haart for finding us a good property to rent. Keeley, our property manager has been super helpful and kind to us. She keeps checking in on us, and is always doing her best to fix any issues we come across. Thank you Keeley, you have been exceptionally wonderful. Like I said over call- “HAART needs more people like you”.

Doctor · 30 October 2023

Agent replied · 25 August 2024

Thank you for the 5* Review Mahesh, its great to get fantastic feedback on Keeley and customer satisfaction! Many Thanks, Haart Lettings Hornchurch

5/5

Google

Terrasa at Just Mortgages was an angel & really helped us with our Mortgage. She is very knowledgeable and worked diligently during a very stressful period. I would recommend her to anyone who needs a great Mortgage Advisor. Terrasa and everyone at Haart all worked tirelessly to help get this purchase over the line ahead of the Stamp Duty holiday. They also kept us reassured and updated every step of the way and we can’t thank them enough!PositiveResponsiveness, Quality, Professionalism, Value

Cherry · 22 June 2022

Agent replied · 21 June 2024

Thank you so much for your lovely feedback Cherry we are glad that you were happy with the service that your received from both the sales team and Terrasa, we hope you and your family have settled into your new home and we wish you many happy years. haart Hornchurch

5/5

Google

We purchased our property through Haart. I initially viewed the property in August 2021 with Bradley and finally moved in mid January 2022. Michael dealt with parts of the purchase, but we mainly dealt with Lewis throughout the process. Both were always extremely professional, patient and provided timely updates and information. There were situations during the process, some 5 months, that required professional advice and guidance, Lewis was always on hand to resolve these stressful situations - offering support when needed. We wanted to take the time to write a review, to thank everyone at Haart, Hornchurch, especially Lewis for helping us complete our purchase. What great patients you have, Lewis. Haha! We might see you again in the future if we decide to sell the house - don’t panic, it may be some time - once we’ve completed some renovations. Many thanks, Lewis. Richard & Nichola.PositiveResponsiveness, Professionalism

Rich · 22 June 2022

Agent replied · 21 June 2024

Hi Richard thank you for your review am glad that you had a great experience with us at haart Hornchurch! It definitely wasn't the easiest of transactions but we got there in the end. We wish you all the best in your new home, haart Hornchurch

5/5

Google

I would just like to say Demi Mansworth was amazing, very friendly, professional and accommodating with the property that we found , always communicated with me with full details and any information that i needed. She took her time to show me a few properties and we found the perfect one! Very pleased , thank you !

Aruna · 22 February 2024

Agent replied · 21 June 2024

Thank you for the 5* Review Aruna! Many Thanks haart Lettings Hornchurch

1/5

Google

"No Junk" clearly stated on my letter box yet Mr Lewis Taylor (wearing GLASSES) wants to sell our forever home yet WE NEVER CONTACTED YOU WHO IGNORED NO JUNK MAIL so here's your 1 star for attention to detail, no smart targeting for p155 poor marketing. Invest in non intrusive DIGITAL ADs coz you're such a great company that no customers recommend you hmmmm!

ElegantlyWast3d · 20 September 2025

Agent replied · 24 September 2025

Thank you for your feedback, If you can please contact the Hornchurch branch directly and provide us with your address, we will then arrange to remove this from our records. Can I suggest you take the matter of the letter being posted despite the “No Junk Mail“ sign up with the post office. Kind regards, haart Hornchurch

5/5

Google

Cannot recommend Lewis Taylor and his team enough for everything they have done to sell our home. From the minute they valued our house to getting multiple offers over the asking price, Lewis kept us up to date at all times and has gone above and beyond. Thank you Lewis & your team for all of your hard work! You are a credit to your organisation.

Leonard · 22 June 2023

Agent replied · 21 June 2024

Hi Leonard thanks ever so much for your kind words! Glad to hear you are happy with the service so far and look forward to getting you in to your new home. haart Hornchurch

5/5

Google

Huge thanks to Seraf & Lewis. They did exactly what they said they would do. They successfully found a buyer for us, where other Agents failed. You would be mad not to put your faith and trust in their tenacity and professionalism. Really appreciate your help!!

Jason · 21 August 2024

Agent replied · 25 August 2024

Thank you ever so much for your review Jason! We are so glad that we have been able to secure a sale for you in such a timely manner. haart Hornchurch

5/5

Google

Demi has been helping me find a suitable home to rent. She has been so polite and caring which has made me feel very valued. Everything i need to know she has communicated with me so well. So Thank you Demi

Leona · 9 October 2024

Agent replied · 23 October 2024

Hi Leona, Thank you for the 5* Review about the excellent service you have experienced with Demi! Kind regards haart Lettings Hornchurch

5/5

Google

It was overall a very satisfactory approach from the letting agent. Demi Mansworth was incredibly helpful in ensuring that it was a smooth and straightforward process throughout. Demi's experience was particularly helpful at a time when we hit a hurdle in terms of paperwork required but managed to overcome it in a short period of time.

Savio · 24 December 2023

Agent replied · 21 June 2024

Thank you for the great feedback on the 5* service you have received from Demi! haart Lettings Hornchurch

5/5

Google

Akash has been incredibly helpful throughout the entire process. He provided valuable advice on properties and even arranged a 1 to 1 meeting with our mortgage advisor.

Zina · 11 April 2025

Agent replied · 25 April 2025

Thank you for the fantastic review. It's great to hear the positive feedback from our clients Many Thanks, Haart Hornchurch

5/5

Google

Bradley has been brilliant from the outset. Ranging from the way he conducted the viewings to the little things that are so important to the seller such as giving me regular updates about the current stage of the sale of our property and helpful advice with regard to the current moving/selling information. This has been of great help to us as we have not moved in 30 years. I cannot recommend his service and the Haart Hornchurch Team highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Mick · 22 June 2021

Agent replied · 21 June 2024

Hi Mick, thanks for the brilliant review. I am glad you have been happy with the service and as always if you need anything please call. Regards Chris

5/5

Google

As a first time buyer I was quite nervous about it al BUT the team at Hornchurch especially Bradley were just amazing! Everything was done with patience and care and I honestly would do it all again with their support! From the very first call to moving in I felt supported and all questions were answered big or small! Highly recommend !

M · 22 June 2023

Agent replied · 21 June 2024

Hi Meral what a fantastic review! We are so glad that we have been able to provide such a service and it has been made all the better by being able to finally hand over keys to your new property, we wish you all the best in your new home. haart Hornchurch

5/5

Google

Seref has been fantastic throughout buying a home through Haart. He has been friendly and accommodating, making the process really swift and easy. There's been great communication and information the whole time. Many thanks for your help, it's appreciated at a stressful time.

L · 4 August 2024

Agent replied · 25 August 2024

Hi Len, thank you for your 5* review! We are glad to hear you have had a great experience with Seref. haart Hornchurch

4/5

Google

After a disappointing start the staff at Haart Hornchurch branch worked hard to conclude the sale.I would particularly like to mention Bradley for his professional approach in the sale of the property and make special mention to Valerie Cordell for her support and keeping me informed and being extremely supported at a very stressful time She is a complete (Star) x

Susan · 22 June 2023

Agent replied · 21 June 2024

Hi Susan, we got there in the end! Thank you for your review and we are over the moon that we was able to conclude the sale of your flat for you. haart Hornchurch

5/5

Google

If you go to Haart agency in Hornchurch, especially Demi was genuinely helpful, knowledgeable and accommodating. Demi went out of her way to check house prices in the Hornchurch area and neighboring areas. Excellent customer service, 100% would recommend.

Manuela · 23 September 2024

Agent replied · 23 October 2024

Hi Manuela, Thank you for the 5* Review about the excellent service you have experienced with Demi! Kind regards haart Lettings Hornchurch

5/5

Google

The highest praise for all the team at Haarts Hornchurch, when we first decided to put the house up for sale we hadn’t intended to go with Haarts- (intended to go with a cheaper alternative) but from the very first visit from Georgina and her confident reassuring manner our gut instinct told us this was a person who could and would sell our house. First class service with prompt feedback, always keeping us in the loop and keeping us positive until we got that offer. Special mention to to Becca who did most of our viewings so friendly and reassuring, in fact the whole team were great, highly professional but friendly and approachable . We would highly recommend Haarts Hornchurch and many many thanks for getting us sold !!

Jenny · 22 June 2020

Agent replied · 21 June 2024

Dear Jenny, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Hornchurch estate agents

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviews

Questions about haart Hornchurch

How many reviews does haart Hornchurch have?

haart's Hornchurch office has 417 reviews across two platforms: 411 on Google, 6 on Facebook.

What is haart Hornchurch's rating?

haart Hornchurch is rated 4.8 out of 5 across all 417 reviews, and 4.8 out of 5 on Google from 411 reviews.

Where is haart's Hornchurch office?

haart Hornchurch, 13 North Street, Hornchurch, RM11 1RL.

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