Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience with Akash Limbu as my estate agent. He guided me through the entire process of buying a property with great professionalism and care. Akash provided me with valuable advice and detailed information at every step, ensuring I was able to make the best decisions. His customer service is outstanding, always helpful, approachable, and willing to go the extra mile. I truly appreciate his support and would highly recommend him to anyone looking to buy or sell a property. Thank you
Asman · 12 December 2025
Agent replied · 26 December 2025
Hi Asman, thank you for your 5* review on the service you have received from Akash. Thanks, haart Hornchurch
★★★★★ 5/5
GoogleI Highly recommend using Haart Hornchurch.
Demi and Craig have been fantastic with getting to know our future plans and finding a property that is perfect for us.
We were kept up to date at every stage through both emails and phone calls, communication was excellent.
We were given space while viewing properties and was not rushed at any point to make a decision.
They have both been very helpful, professional and friendly.
Thank you Demi & Craig for your help!
I cannot recommend them enough.
Lucy · 22 February 2024
Agent replied · 21 June 2024
Thank you for the kind words Lucy! Its been a pleasure to help you find your perfect home!
Many Thanks,
haart Lettings Hornchurch
★★★★★ 5/5
GoogleWe had smooth experience with haart, Akachi was supportive, quick to response and professional. Highly recommended
Ali · 16 March 2026
Agent replied · 16 April 2026
Hi Ali, thank you for your great review on the service you have received from Akachi. Thanks, haart Hornchurch Lettings
★★★★★ 5/5
GoogleVery impressed with the service from Haart Estate Agents in Hornchurch. The Manager Lewis Taylor and his sales team are very professional and knowledgeable.
Valerie Cordell the Move Manager is fantastic, she kept me informed of progress throughout my sale, answered my questions, offered professional advice and made the whole process less stressful. Highly recommend Haart Estate Agents, 5 star service.
Andrea · 11 November 2024
Agent replied · 11 December 2024
Hi Andrea, thank you ever so much for your wonderful 5* review on the service that you have received from the sales team! Kind Regards haart Hornchurch
★★★★★ 5/5
GoogleAkash was incredibly professional and always prompt. He communicated clearly, was attentive to my needs, and helped me understand every step of the way. I highly recommend!
Irina · 26 November 2025
Agent replied · 26 December 2025
Hi Irina, thankyou ever so much for your wonderful review on the service that you have received. Kind regards, haart Hornchurch
★★★★★ 1/5
GoogleWe used this estate agent last year. At first they seem attentive and nice but when it came down to business they don't act for the seller they act for the buyer! And are only out for themselves.. the salesman Michael told us lies about our chosen buyer. (Not our chosen buyer) we only found out when solicitor draw up contract. He lied that the buyers had renewed their mortgage that expired and this added delays to the process further. When speaking to the manager of this store Lewis he didn't really care and made it out like we was in the wrong. Long process being in a chain.. but it is expected that all parties should have their mortgage ready on the get go when buying a house! Harrts say they did their checks but not thorough enough to ensure its done properly.
This estate agent cost us thousands of pounds because we lost our 1% mortgage deal by them adding delays to the sale through the buyers (no mortgage in place by buyers)! Interest rates were going up and up.
We only stuck with them because we had already offered to purchase another home and they lied saying everything was sorted. They make you feel quilty that your going to loose your other property if you leave now.
Very manipulative tactic people only want your money. Wish I called everything off!!
Bradley was great when setting up the house viewing.
Han · 26 August 2023
Agent replied · 21 June 2024
Hi Han, as discussed at the time we have no control over the conveyancing timescale and i'm sorry that the service provided did not meet your expectations. We wish you all the best in your new home.
haart Hornchurch
★★★★★ 5/5
GoogleAkash was a great help and I would highly recommend him!
Elvina · 16 March 2026
Agent replied · 16 April 2026
Hi Elvina, thanks for your feedback on the service you have received from Akash. haart Hornchurch
★★★★★ 5/5
GoogleWe would like to take this opportunity to say thank you to Jack Duggan for his hard work and very efficient in dealing all queries whenever needed. Jack always understands our concerns and helpful if there are any issues regards to rental property is concern. He straightway chase the tenants as well account teams if rents are not paid on time.
Jack is very polite and always willing to help and we highly recommend him for his quick service.
Deepak · 26 August 2023
Agent replied · 21 June 2024
Thank you for the fantastic feedback and 5* Review of Jack, Deepak!
Many Thanks,
haart Lettings Hornchurch
★★★★★ 5/5
GoogleWe put our home on the market through Haart, Hornchurch branch. Although I wasn't particularly looking forward to it because of past experiences with other agents, this proved to be a good choice. We dealt with Lewis Taylor and along with part of his team Bradley and Michael we were provided with an excellent service. The level of care and consideration taken when marketing the property was second to none and at all times the team were professional and straightforward and they took time to make sure we were happy with everything and answered any questions we put to them directly and honestly whilst also being very pro active and always keeping us informed of proceedings, making sure they gave us prompt feedback of the viewings that had taken place, they also made themselves available to contact outside of normal office hours which to someone like me is a godsend.
I would not hesitate to recommend Lewis and the team at Haart Hornchurch as they turned a could be stressful time into a great experience.
I wish Lewis, Bradley and Michael all the best in their professional careers as they put 100% into their work.
Michael · 27 July 2023
Agent replied · 21 June 2024
Thank you ever so much for your detailed review Michael! So glad that you have been happy with the service provided by all of the team. Wish you and all the family all the best.
haart Hornchurch
★★★★★ 5/5
GoogleI can't fault Haart Estate Agents for the outstanding service they provided throughout our home-selling journey. From the very first meeting with Lewis, we felt reassured and confident. He took the time to understand our needs and presented everything with such professionalism - it truly felt like we were on safe hands.
Once our house was sold, the service only got better. We received constant updates from the team at Haart Estate Agents in Hornchurch, and the entire process was smooth and stree free.
We barely had to lift a finger - Haart took care of everything. Their communication, attention to detail, and dedication were exemplary. I would absolutely recommend them to anyone looking for a reliable and professional estate agent. Thank you, Haart!
Aaron · 4 September 2025
Agent replied · 9 September 2025
Hi Aaron, thankyou ever so much for your wonderful review on the service that you have received from us all.
Kind regards, haart Hornchurch
★★★★★ 5/5
GoogleHad a great experience flat hunting with Demi as our estate agent. She replied within minutes to most emails and was always able to answer our questions. We were coming from abroad so we had a bit of a harder time organising the typical documents, but Demi was able to help us sort it every time. Would definitely work with her again.
Molly · 26 July 2024
Agent replied · 25 August 2024
Thank you for the 5* review Molly! It's great to see the excellent service you've received by Demi for your new home! Thanks haart Lettings Hornchurch
★★★★★ 5/5
GoogleWe contacted Haart regarding letting a property. On that same day Craig Cagehin the Senior Lettings Branch Manager came to view the property. Craig took time to explain their services and left us with full written details and costs.
Once instructed, photographs of the property were taken and on the same day the pictures appeared on line. Following viewings that took place two days later we receive details of a number of potential tenants. Two weeks from the day we instructed Haart to act for us a tenant moved in with all the referencing, inventory and everything done.
For us this first time experience of letting a property has been made very straight forward with good communication throughout the process, in no small way thanks to Craig and the team at Haart.
We would highly recommend Craig and Haart for anyone wishing to let their property.
Paul · 22 June 2023
Agent replied · 21 June 2024
Thank you for your kind words Paul, its been great fun working with yourself in letting your property!
Many Thanks,
Craig and the Hornchurch Team
★★★★★ 5/5
GoogleWe were looking for a garden house in London and everywhere we go either we told that kids are not accepted or rent we’re rocket high . Somewhere kids accepted but income threshold was sooo high. We were willing to pay but as long as we have a nice good size house . So we finally Registered with Haart Estate agents. And their agent name Demi help and contact us to find what we were looking for. She was so calm and have so pleasant personality that during the all stressful time for letting a house she helped us guide us explain us even update us spontaneously.
We are so much thankful to her she deserves the best agent award in my opinion. Because agent like her we need who can advice you best find a best house and then she guide you to complete the process. Thank you Demi. 👍🏻
Zara · 22 June 2023
Agent replied · 21 June 2024
Thank you for your kind words and I'm so glad Demi has been able to help you with your property search! It's great to hear our staff are really looking after their client's needs.
Many Thanks
haart Lettings Hornchurch
★★★★★ 5/5
GoogleI contacted Haart for a valuation report on my property with a view to its marketing.
Lewis Taylor arrived, he was prompt, professional and personable. I was pleased with the valuation he provided and I could tell that he had a lot of marketing experience. He was thorough in his explanation of the estate agent fees, terms and conditions etc and how they would next proceed. On agreeing to market with Haart, Lewis was prompt in arranging an open house viewing and commenced marketing the property straight away. This approach managed to secure me an offer within a week, which I was very satisfied with.
Lewis and his team continue to be prompt when answering any queries I have and keep me advised on the sale.
I wouldn’t hesitate in recommending Haart if you are thinking of selling.
Stephen · 22 June 2023
Agent replied · 21 June 2024
Hi Stephen,
Thank you so much for your kind feedback! Has been a pleasure working with you and we are glad that you over the moon with the service that you have received so far.
Regards,
haart Hornchurch
★★★★★ 5/5
GoogleLewis, Michael, Bradley and Val have been amazing! We were booked in to see our now new home by Michael and was showed around by Lewis. It was clear from the start that Lewis and his team knew exactly our requirments as from the moment we walked in we fell in love. Once we got our offer accepted the team made sure it started progressing very fast. Everytime we called in to get an update, no matter who we got through to we were always given an update and was told what the latest was. We wanted to be in by January and this was made possible by the team at Hornchurch heart. If you are looking for a team who truly know how to get things done fast with efficiency then these are your people. Thanks again all.
Sanjiv · 22 June 2023
Agent replied · 21 June 2024
Hi Sanjiv thank you very much for your kind words and congratulations on your stunning new home. We wish you a life time of happiness and if you are ever passing the office please do pop in!
haart Hornchurch
★★★★★ 5/5
GoogleI have been dealing with Bradley to buy a property (my first property). He has been on point with his words from the very first phone conversation we had.
This was all very new to me as I said I'm a first time buyer. But Bradley has made the process very easy. I have had viewings from other state agent but never got this level of customer service.
Bradley has been very quick with his response, every time I needed something he was always available. No question was a stupid question for him! He always responded with a quick and calmly manner with detailed information, which you need as a first time buyer. Very professional and friendly at the same time.
Highly recommend Bradley & Micheal.
💯⭐️⭐️⭐️⭐️⭐️
Tanhid · 22 June 2023
Agent replied · 21 June 2024
Thank you for the 5* Review Tanhid, Its great to hear Bradley & Michael have made your process very easy!
Many Thanks
Haart Hornchurch
★★★★★ 5/5
GoogleI would like to share my personal experience about Haart in Hornchurch. I needed my property in Upminster Bridge rented out and Craig Cagehin and Demi Mansworth did a fantastic job in renting the property very very quickly and efficiently. In a matter of just a couple of weeks, the property was rented out!! All the relevant jobs had been undertaken & references obtained! I was very very impressed. I would recommend very very highly. Very professional. Many thanks to Demi and Craig & the Haart team 👍😃😃😃
Rob · 22 June 2023
Agent replied · 21 June 2024
Hi Rob,
Thank you for the fantastic review! Its been great to help you rent your property!
Many Thanks,
Haart Lettings Hornchurch
★★★★★ 5/5
GoogleWe initially contacted Haart for a Probate valuation for our late cousin’s property, and met with Hornchurch Branch Manager Lewis.
We were really impressed with Lewis’s proactivity and professionalism which encouraged us to use Haart for the sale. Property went on the market just as interest rates increased, which made things more challenging.
The team have been amazing - we had weekly updates from Lewis, Bradley and Michael, and once the sale was progressing we were handed over to Val Cordell who has been brilliant.
Thank you so much team for making this a smooth, straightforward and painless experience!
Would definitely recommend Haart for any sale or purchase.
Maureen · 22 June 2023
Agent replied · 21 June 2024
Hi Maureen thank you for your review! We are so glad that your were happy with the service provided during such a stressful time.
haart Hornchurch
★★★★★ 5/5
GoogleWell, where do we begin?! We started this process in May 2021, never naive to the process but there were many bumps along the way. We are now in our new home and honestly, none of this would have been possible without Michael Juffs at Haart Hornchurch - We really cannot thank enough his continuous support, honest advice and communication throughout.
It is clear that providing outstanding customer service and having great relationships with their clients is really important to them. They went above and beyond on so many occasions. There is a great little team going in that office, well done to you all and we wish you all the best. Chloe x
Chloe · 22 June 2023
Agent replied · 21 June 2024
Hi Chloe,
Thank you ever so much for your feedback! This certainly was a transaction to remember but we got there in the end,
We wish you and your family all the best in your new home,
haart Hornchurch
★★★★★ 5/5
GoogleAkash and the team are very friendly and helpful.
Lant · 16 March 2026
Agent replied · 16 April 2026
Hi Lant, thank you for your great review on the service you have received from Akash. Thanks, haart Hornchurch
★★★★★ 5/5
GoogleWant to give a special mention to Jack at the Romford branch who’s always been extremely helpful when dealing with any of my enquiries. There’s never a wrong time to call. Efficiency is second to none and duty of care when dealing with my issues is top notch! Massive thank you!
Spencer · 27 November 2024
Agent replied · 11 December 2024
Hi Spencer, Many thanks for your kind review on Jack. Kind regards Haart Property Management.
★★★★★ 5/5
GoogleVery happy with the service provided by Jack Duggan. He was on point getting all my tenant’s issues rectified. Jack was courteous, responsive and above all understanding. My previous experience with Haart wasn’t as great as I felt the agents weren’t as responsive but Jack has really turned my experience around.
Ahmed · 13 November 2024
Agent replied · 11 December 2024
Hi Ahmed,
Many thanks for your kind review on Jack.
Kind Regards
Haart Property Mangement
★★★★★ 5/5
GoogleAwash was great, thanks.
Ronaldo · 26 March 2026
Agent replied · 16 April 2026
Hi Ronaldo, thank you for your great review on the service you have received from Akash. Thanks, haart Hornchurch
★★★★★ 5/5
GoogleJust wanted to leave a review to say how great Akash has been, really helpful and transparent!
Azizah · 28 November 2025
Agent replied · 26 December 2025
Hi Azizah, thank you for your 5* review on the service you have received from Akash, kind regards haart Hornchurch
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.