Trusted Agent profile Β· Hornchurch

haart Hornchurch reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

417 reviews across 2 platforms

13 North Street, Hornchurch, RM11 1RL

haart's office in Hornchurch, at 13 North Street, is rated 4.8 out of 5 across 417 reviews on two platforms, including 411 Google reviews rated 4.8.

Google logo

4.8 / 5

411

Reviews on Google

This office

Facebook logo

4.3 / 5

6

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.

5/5

Google

We recently sold our house through Haarts, hornchurch branch, and I must say that the staff there were magnificent. Particular mention must go to Stephanie Parnell who guided us through every phase of the process. Even though we encountered numerous problems along the way, nothing was too much for her. There must have been times when we got on her nerves with constant calls and visits to the branch, but she was always cheerful and reassuring. We would certainly recommend Haarts to family and friends. Many thanks.

Derek Β· 23 June 2017

Agent replied Β· 21 June 2024

Dear Derek, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Hornchurch estate agents

5/5

Google

Thank you so much to Demi for assisting us with finding our new home. From the first viewing to collecting the keys, communication was excellent and she was able to answer any and all questions we had. Super friendly and excellent service. Highly recommend

Faye Β· 23 January 2024

Agent replied Β· 21 June 2024

Thank you for the 5* review Faye! Its great to see the excellent service you've received by Demi for your new home! Many Thanks, haart Lettings Hornchurch

4/5

Google

A special shout out to Jack Duggan in Lettings who was very proactive in helping me to deal with my queries. I was having dificulty getting answers from the lettings team however once Jack was on my case the communication improved greatly and I got answers to my queries swiftly.

R Β· 26 August 2023

Agent replied Β· 21 June 2024

Hi RG, many thank for your review. Please do not hesitate to contact us if you need any further help. Haart Property Management

5/5

Google

We had a fantastic experience with Haart Hornchurch agency. Seref was incredibly kind and helpful throughout the process. He assisted us with bookings and sent us numerous property options until we found the perfect place. Highly recommend their services.

Liliana Β· 22 April 2024

Agent replied Β· 21 June 2024

Hi Liliana, thank you for your 5* review on the service that you have received so far. We look forward to helping you throughout your transaction. haart Hornchurch

5/5

Google

Demi has been incredibly helpful and supportive during the whole process and has made our journey to finding our new home run very smoothly!

Habiba Β· 19 December 2024

Agent replied Β· 25 December 2024

Hi Habiba, thank you for your 5* review on the service you have received, kind regards haart Lettings Hornchurch

5/5

Google

I’ve had a brilliant experience with Haart dealing with my property and its needs. One person in particular who has been my agent throughout this whole process is Demi Mansworth, she’s quick, efficient and gets the job done, and there have been many things to deal with but she gets it done without fail. In addition to that, she’s absolutely lovely and brilliant as a person, her communication is 100% and she always keeps me in the know. Anyone who gets the experience of working with Demi and has her as their agent will be extremely happy and grateful, as am I.

Aisha Β· 11 August 2024

Agent replied Β· 25 August 2024

Thank you for your lovely feedback about Demi, we really appreciate it. We wish you all the best with your move. haart Hornchurch lettings.

5/5

Google

Akash provided outstanding service from start to finish, always responsive, friendly, and highly professional. He made the whole experience straightforward and was a pleasure to deal with throughout.

Antonio Β· 16 March 2026

Agent replied Β· 16 April 2026

Hi Antonio, thanks for your 5* review! haart Hornchurch

5/5

Google

A great team at Haart, who certainly impressed with their professionalism. Always friendly, and nothing was too much trouble. Once the house was sold, they continued to provide an 1st rate service. Special mentions though must go to Becca for going the extra mile, and especially Georgina, who persevered in pulling solicitors together, ensuring people communicated, and somehow managed to get the exchange in on time. Would 100% recommend this team

Mike Β· 22 June 2020

Agent replied Β· 21 June 2024

Dear Mike Allen, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Hornchurch estate agents

5/5

Google

Demi is super helpful for helping me rent a property in a short period of time. Thank you so much and she is so kind, helpful and sweet

Penny Β· 25 September 2024

Agent replied Β· 23 October 2024

Thank you for your lovely feedback about Demi, we really appreciate it. We wish you all the best with your move. haart Hornchurch lettings.

5/5

Google

An amazing agency (Haart) and Agent Keeley Fisher! Trust Me you can go to sleep without worrying about anything because she'll sort you out, and she makes sure you're satisfied by calling regularly, voicemail and emails. Keeley Fisher is Amazing πŸ‘ I recommend her. …

Timothy Β· 25 October 2023

Agent replied Β· 21 June 2024

Thank you for the fantastic 5* Review about Keeley, Timothy! Many Thanks haart Lettings Hornchurch

5/5

Google

Georgina was really helpfull and friendly. She was lovely to deal with and always got back to us really quickly. She always helped to chase things up Becca was the estate agent to show us around the property and was also very friendly and lovely to deal with. Katie for chadwell Heath was also excellent throughout the whole duration of buying our first home. Thanks for all your help :)

LAUREN Β· 22 June 2020

Agent replied Β· 21 June 2024

Dear Lauren Warner, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again for your 5 star rating! Regards haart Hornchurch

5/5

Google

Great service from all the team at Haart and Lewis. Highly recommend using for buying a new property or selling. Professional and really helpful.

Bal Β· 2 April 2026

Agent replied Β· 16 April 2026

Hi Bal, thanks for your 5* review, wishing you many happy years in your new home! haart Hornchurch

5/5

Google

Thanks Seref and team for making the process a little less stressful. Efficient, hard working and friendly staff. Clare Rose :)

Clare Β· 11 December 2024

Agent replied Β· 25 December 2024

Hi Clare, thanks for your review. We are glad you are happy with the service and wishing you many happy memories in your new home! haart Hornchurch

5/5

Google

Jack is a pleasure to deal with and responds to matters as soon as he can. Highly recommend Jack as a letting agent.

Melissa Β· 28 October 2024

Agent replied Β· 11 November 2024

Thank you for the fantastic 5* Review Melissa! Its great to hear about the fantastic feedback you have received from Jack. Many Thanks haart property Management.

5/5

Google

Demi has excellent customer service. Even, I was no longer interested in the property, but she kept professional and promised me if there are any other properties, she will inform me. Thanks Demi 😊

K Β· 22 April 2024

Agent replied Β· 21 June 2024

Hi K H, thank you for your 5* review! haart Hornchurch

5/5

Google

Great experience and very professional agency. We never had issues and every request have been sorted in no time. Lucky to have Jack Duggan as main contact for property management, always there to support and guide us. Thanks Jack. Highly recommended

Andreea Β· 24 November 2023

Agent replied Β· 21 June 2024

Hi Andreea, Many Thank for your review on Jack. Haart Property Management

5/5

Google

Demi Mansworth has been amazing assisting me and my partner in a search for a property. She answered all the questions we had, and we had a lot! She is friendly and welcoming and made our first time renting a place easier to navigate! Thank you Demi!

Stacey Β· 22 June 2023

Agent replied Β· 21 June 2024

Hi Stacey, Its great to hear the amazing feedback given towards Demi, I know she thrives on her customer service and helping clients the best way possible! Many Thanks, Haart Hornchurch

5/5

Google

Having once again used the services of Simon and his team I am delighted with the time taken and support given from them whilst finding new tenants for my property. I have no doubt I will use them for the foreseeable future as I am completely confident that they can help in whatever is needed. Such a pleasure to deal with!PositiveResponsiveness, Professionalism

Sally Β· 26 August 2021

Agent replied Β· 21 June 2024

Hi Sally Thank you for the lovely review. If you need any future assistance please do not hesitate to contact us. Regards haart Hornchurch

5/5

Google

During my 4 years of renting your property, I didnt have issue and you are very helpful. Thank you Jack Duggan for responding to emergency issues very quickly. Hope to rent or buy from Haart again.

Blessing Β· 22 February 2024

Agent replied Β· 21 June 2024

Hi Blessing, Many thanks for your review on Jack. If you need any further help please do not hesitate to contact us. Haart Property Management

5/5

Google

Had a very positive experience with Haart Hornchurch. Lewis was amazing, very friendly and professional. We were kept informed throughout the process of selling our house. Would highly recommend their services.

Susan Β· 22 May 2024

Agent replied Β· 21 June 2024

Hi Susan, thank you so much for your feedback. We are glad that you have been happy with the service so far! haart Hornchurch

5/5

Google

We’ve recently renewed our tenancy agreement and Jack Duggan was really helpful, professional and friendly. Everything went really quick. Well organised. Great communication and services. I’m really glad he dealt with this. Thank you so much Jack.

Ramona-Carla Β· 23 January 2024

Agent replied Β· 21 June 2024

Hi Ramona, Many thanks for your 5 star review on Jack. Haart Property Management

1/5

Google

I've had a very bad experience. I viewed a property with them on Lyndhurst Drive and made an offer directly to Seref via email, but he never got back to me. It's been over four weeks, and I also sent a reminder email, but still no response. I called the agency twice and asked why I'm not getting a reply for an offer I made. They said they are very sorry and they will speak to Seref and get back to me, but I haven't heard anything back from them either. The house I made an offer on is still available for sale, and I feel sorry for the seller as they won't be aware of the offers people are making. I understand I made an offer lower than the asking price, but I don't think this should prevent them from replying on rejecting the offer if this is the case.

Samra Β· 22 April 2024

Agent replied Β· 21 June 2024

Dear Samra. I am sorry to read this. We strive to provide excellent service to our customers at haart Hornchurch at all times. I am sorry that you feel the service provided was of such a low standard and should you wish to discuss further please do not hesitate to contact me. Lewis Taylor Branch Manager

5/5

Google

I’ve had a very positive experience with Haart Hornchurch. I’m a first time buyer doing it by myself with very little knowledge of the housing market and how it all works. Lewis and Michael have been extremely supportive. Giving me good advice and going back and forth between the seller and I to get what I believe was a good price for us both. Highly recommend and I will certainly be coming back to Hornchurch Haart when I sell in the future.

Katie Β· 22 April 2024

Agent replied Β· 21 June 2024

Hi Katie, thank you very much for your detailed review on the service you have received! We are glad that you have felt supported so far and look forward to helping you through the process. haart Hornchurch

5/5

Google

Demi has been really helpful in my search for a rental property (still ongoing) she took time to understand my needs, identify suitable properties and calls back when she says she will. I really appreciate her help and hope to find a property soon.

Clare Β· 22 June 2023

Agent replied Β· 21 June 2024

Hi Clare, Thanks for the 5* Review! Its great to hear Demi really helping her clients with their searches. Many Thanks, Haart Lettings Hornchurch

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