Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have had a great experience with Balgores especially with Reece who has been brilliant the whole way through the renting process. Reece kept us informed at all times and dealt with our queries quickly whenever we needed to know anything. Thank you Reece for making the process smooth
Shelley · 22 May 2025
Agent replied · 11 November 2024
Dear Shelley,
Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Hornchurch branch, and … More
★★★★★ 5/5
GoogleFantastic experience buying my home through this agency. Connor, Billy and Sue were especially helpful, Connor and Billy negotiated a great deal for me, and Sue kept me regularly updated throughout the whole process. Their communication, professionalism, and support made everything so much easier. Highly recommend!
Dan · 31 May 2025
Agent replied · 24 March 2026
Good morning,
Thank you for your glowing feedback following your recent experience with Connor, Billy, Sue and the team. … More
★★★★★ 5/5
GoogleI would highly recommend Oulsnam Bearwood Estate Agents. I have used them twice, and on both occasions they have been incredibly efficient. Debbie and Ben are professional and have provided excellent support throughout the process
Harpriet · 1 October 2025
Agent replied · 1 June 2026
Thank you for your kind words. We’re thrilled that Debbie, Ben, and the team provided excellent support and made your experience so positive.
★★★★★ 5/5
GoogleWe have sold 2 houses with Oulsnams Hagley Road and both times they have been amazing! Sarah was brilliant! Really helped us out with any chasing that we needed and did everything she could to complete our sale! 100% recommend! Thanks Sarah.
Patrick · 1 July 2025
Agent replied · 1 June 2026
Thank you so much for your fantastic feedback. We're thrilled to hear you had such great experiences with our Hagley Road team, and especially with Sarah, who always goes the extra mile. We're so pleased we could help with both of your sales, and we truly appreciate the recommendation.
★★★★★ 5/5
GoogleWe wanted to give an excellent feedback, on a purchase with Balgores, and would like to rate 10/10 specifically for Ronni, make sure if you are a buyer
with Balgores you request them to assign Ronni for your case. End to end deal was extremely smooth & professional.
Advait · 26 June 2026
Agent replied · 2 July 2026
Hi Advait,
Thank you for your fantastic feedback. We’re delighted to hear that Ronni provided such professional support throughout your purchase and helped make the moving process smooth from start to finish. It’s wonderful to know his expert property guidance made such a positive impression, and we’ll be sure to share your kind comments with him and the Hornchurch estate agent team. We truly appreciate your recommendation.
Kind Regards,
Balgores Hornchurch
★★★★★ 5/5
GoogleIf you’re looking for an all-around property service, Holbrook is the company for you. They’re amazing, supported by a fantastic team. They took over from my previous management agent, with whom I had been for 12 years, and the transition …
D · 17 June 2025
Agent replied · 17 June 2026
Thank you for your feedback.
★★★★★ 5/5
GoogleMoved to our new home this week and Karen was amazing couldn't ask for better service kept us up to date constantly and helped us in every way possible would highly recommend 🙌🙌🙌 5*** …
Kyle · 17 August 2025
Agent replied · 17 June 2026
Thank you for your feedback.
★★★★★ 5/5
GoogleHolly helped me purchase my first time property this year. She was amazing, from starting the search to finding the right home, to completion on my property. Her communication was really consistent and she kept me informed of any important updates in a timely manner along the way. She also gave me a lovely gift when I completed, which was really kind! I would definitely recommend Holly to help.
Thanks very much Holly.
Charlie · 10 June 2025
★★★★★ 5/5
GoogleKinetic were great to deal with as first time buyers! Would highly recommend. We will definitely consider using them in the future if we decide to sell. Special thanks to Louis in the early stages & Jo throughout & towards the end of the buying process. All the best, Amelia & Ieuan
Amelia · 19 December 2025
★★★★★ 5/5
GoogleKatrina has been amazing and really helpful with the whole process and I’ve now got my new home 😊 thank you so much 🙏 …
Cally · 1 November 2025
Agent replied · 1 June 2026
Thank you so much for your kind words. We’re thrilled Katrina could support you throughout the process. Congratulations on your new home, we wish you many happy memories there! 🏡😊 …
★★★★★ 5/5
GoogleLisa and her team are exceptional. We have used Magnus James for the past few years and they're head and shoulders above everyone else. Lisa is particular is by far the best we've ever dealt with.
James · 6 July 2025
Agent replied · 6 July 2026
Appreciate this James! It's always a pleasure helping you guys.
★★★★★ 1/5
GoogleExtremely disappointed with the lack of response by Glenn.
We had intended to purchase a property and despite providing all the necessary documents, we had been told that the property was sold to someone else who had offered more money. This is extremely unfair and disrespectful as they had verbally agreed on our offer. To then take it back has caused unnecessary stress.
My mother had contacted Balgores to confirm that upon my return from Australia, I would swiftly provide all the documents needed - which I had done so and they had agreed that this was fine. To then turn around and say we were taking too long when they had TOLD US it was okay is not only unprofessional, but also disrespectful.
Glenn had also not been responding to my emails. If anything, I was able to provide the documents while abroad, but zero communication from Balgores proved that they clearly do not care.
Avoid Balgores unless you want to deal with unnecessary stress.
Mehreen · 23 May 2026
★★★★★ 5/5
GoogleI have had a great first rental experience, everything was made easy for me and I was treated with utmost respect. Special thanks to Danielle Battie for her role in this and I am in the lovely flat now.
Oluoha · 22 May 2025
Agent replied · 25 October 2024
Hi,
Thanks for leaving us such a lovely review, we really appreciate it.
We're happy to hear that our team provided you with an excellent service, and … More
★★★★★ 5/5
GoogleI recently rented a flat with Balgores and the whole process was so easy, no stress. I had the pleasure of Reece Woodhall being my letting agent and he was very approachable, responsive and helpful.
thanks to Reece!
R · 22 May 2025
Agent replied · 11 December 2024
Good afternoon,
Thank you for taking the time to leave us a review.
Customer service is really important to us, and we pride ourselves on helping … More
★★★★★ 5/5
GoogleThank you Mark, and the whole team at Balgores who have helped us find an amazing tenant for our property. Mark has kept us updated during the whole process, and has been patient enough to answer all our questions. Highly recommended!
Candieslam · 24 March 2025
Agent replied · 24 March 2026
Good morning,
Thanks for leaving us such a lovely review, we really appreciate it.
We're happy to hear that our team provided you with an excellent service, and … More
★★★★★ 4/5
GoogleWe have limited experience with Balgores as our relationship with them started only recently. The Staff have provided a great service, especially Reece Woodhall and based on our experience so far, we would recommend Balgores wholeheartedly.
RAKESH · 22 May 2025
Agent replied · 11 December 2024
Good afternoon,
Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Hornchurch branch. We … More
★★★★★ 5/5
GoogleDear All,
Balgores Agency is the best agency I have ever dealt with! Bobbi and her entire …
Ana · 21 November 2025
Agent replied · 15 May 2026
Good afternoon,
Thank you for your lovely review.
We’re delighted to hear that your experience with Balgores was such a positive … More
★★★★★ 5/5
GoogleMark is a very dedicated and professional member of the team. He doesn’t stop working and continues no matter what time it is. He really looks out for the clients and aims to get a positive outcome within good time.
Bella · 24 March 2025
Agent replied · 23 January 2025
Dear Bella,
Thanks for your feedback with regards to Mark's dedication and professionalism, we'll be sure to pass on your kind words. … More
★★★★★ 5/5
GoogleI had a brilliant experience with Balgores and most importantly our Lettings agent Mia ! She was absolutely brilliant , super flexible and great with communicating every aspect of our move! Thank you Mia !
Blake · 22 May 2025
Agent replied · 25 October 2024
Good Morning,
Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Mia, and the rest of the team. We really … More
★★★★★ 5/5
GoogleWe just bought our house with Balgores, couldn’t be happier with the service.
Ronni always goes the extra mile and he was there for us all the way through. Definitely recommend!
Justina · 18 August 2026
Agent replied · 25 August 2026
Hi Justina,
Thank you for your lovely feedback and recommendation. We’re so pleased to hear that Ronni went the extra mile and supported you throughout the purchase of your new home. Helping buyers feel supported and informed throughout the moving process is so important to us, and we’re delighted you had such a positive experience.
Thanks,
Balgores Hornchurch
★★★★★ 5/5
GoogleI've known Luke, as a supplier for approximately 12 months, he's always polite & conscientious about his work. He really knows his stuff when it comes to property and getting the most for your money. If you chose him to help sell/rent or find an investment property for you, you'd be in safe and capable hands.
Rachel · 6 February 2026
Agent replied · 6 June 2026
Thank you ever so much for writing this fantastic review, Rachel. We pride ourselves in constantly updating our market knowledge and helping our clients secure property outcomes that they're happy with. Your kind comments are very much appreciated. Best wishes,
★★★★★ 5/5
GoogleI had a great experience with Balgores especially with Chen who has been a great help through the rental process. Chen kept me informed of any updates and handled my queries quickly and professionally
Wai-Lin · 22 May 2025
Agent replied · 11 December 2024
Good Morning,
Thanks for your kind review. We'll pass your thanks onto Chen and the rest of the team. … More
★★★★★ 5/5
GoogleVery good service from Balgores , Reece was excellent.
Sri · 24 January 2026
Agent replied · 24 March 2026
Hello Sri,
Thank you immensely for your kind words about our service and for highlighting … More
★★★★★ 5/5
GoogleDeepuk, Conor were professional pragmatic and supportive during the sale of our house. They dealt with the inherent problems that arise and gave good advice.
I can’t recommend them highly enough!
Thank you
Steve · 22 May 2025
Agent replied · 25 October 2024
Morning,
Many thanks for leaving us a review. We'll pass your kind feedback onto Deepuk and Conor. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
