Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
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5/5
GoogleDonna Hickey is so lovely and helpful! Really couldn't have done it without her, thank you!
Riversidezoe Β· 13 July 2026
Agent replied Β· 23 July 2026
Hi Riversidezoe,
Thank you for your lovely feedback. Weβre delighted to hear that Donna Hickey made such a positive difference to your experience. Itβs wonderful to know her support and expert property guidance helped you throughout your journey. Weβll be sure to pass your kind words on to Donna and the Hornchurch estate agent team.
Kind Regards,
Balgores Hornchurch
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5/5
GoogleI had a great experience with Magnus James, especially Samantha, who was supportive throughout the whole process. She was always easy to get hold of, kept me updated, and helped me secure my new job quickly and smoothly. Iβd definitely recommend Magnus James to anyone looking for a professional and approachable recruitment company.
Nathaniel Β· 6 June 2026
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5/5
GoogleWe've just completed the purchase of our first house, and Kinetic were great! We can't thank Jo enough, she always replied to us super quickly, helped us chase things and has been so kind and friendly. Huge thank yous from Gem and Jase π₯° β¦
Gem Β· 19 October 2025
Agent replied Β· 19 May 2026
Thank you so much for your lovely review! Weβre thrilled to hear Jo made your first home-buying experience such a smooth and friendly one. Wishing you both every happiness as you settle into your new home!
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5/5
GoogleI've had an excellent experience throughout. Nina has been extremely professional, friendly, and very responsive at every stage. I feel like she's gone above and beyond in any situation. Viewings were well organised, and everything was clearly explained.
Any maintenance issues were dealt with quickly and efficiently, and communication was always clear. Its made the whole process stress-free. I would definitely recommend this agent to others.
Lyndsey Β· 19 January 2026
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5/5
GoogleLilly, Joanne and the team were absolutely excellent at all stages of the house sale. The photos taken of the property captured the essence of the home and people who come to view all had a significant interested in the property and not β¦
Luke Β· 17 October 2025
Agent replied Β· 17 June 2026
Thank you for your feedback.
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5/5
GoogleGreat level of service. Ajay in particular offered great advice and an outstanding level of service. Looking forward to coming back to Balgores in the future. Thank you Ajay!
Johanna Β· 24 February 2026
Agent replied Β· 24 March 2026
Good afternoon,
Thank you for your feedback. Weβll be sure to pass your comments on to Ajay.
We look forward to working with you in the future, and weβre always here to help.
Best wishes,
Balgores, Hornchurch
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5/5
GoogleExcellent service from Lilly from start to finish. Bumpy journey due to buyers solicitors. Lilly was amazing at keeping me in the loop, chasing without prompting. She went above and beyond to see us through our sale and purchase in a quick β¦
Sarah Β· 17 October 2025
Agent replied Β· 17 June 2026
Thank you for your feedback.
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5/5
GoogleChen was really helpful person, Iβm happy with his service
George Β· 13 July 2026
Agent replied Β· 24 July 2026
Hi George,
Thank you for your kind feedback. Weβre delighted to hear that Chen provided helpful support and made your experience a positive one. Weβll be sure to share your lovely comments with him and the Hornchurch estate agent team. We truly appreciate your support.
Kind Regards,
Balgores Hornchurch
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5/5
GoogleFirstly Iβd like to thank Reece from the Hornchurch Branch. Reece was absolutely fantastic. Reece found my partner and I a home within a few days and we moved in a week later. Really simple process, always on hand to help with any questions β¦
Selina Β· 21 September 2025
Agent replied Β· 2 September 2025
Good morning,
Thank you for your review.
We love hearing positive feedback from our clients and we'll pass your kind β¦ More
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5/5
GoogleIβve had a great experience buying with Oulsnam. Kat initially facilitated my viewing - she was lovely, responsive, and not βpushyβ at all which I really appreciated. Thank you Kat! Debbie later supported me with the purchase, and she was wonderful to work with. Debbie was always there when I needed her, and no question felt silly! Thank you all at Oulsnam.
Sophie Β· 1 February 2026
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5/5
GoogleI highly recommend working with Ajay Bansal at Balgores Lettings! From finalizing our tenancy agreement to the key handover, he has been fantastic. He is very communicative, polite, and has gone out of his way to help us get settled into our new home, even when dealing with back-and-forth requests with the landlord. It is rare to find a letting agent who is this responsive. Thank you, Ajay!
Jerome Β· 9 April 2026
Agent replied Β· 22 April 2026
Good afternoon,
Thank you very much for your review.
Weβre delighted to hear that you had such a positive experience with Ajay throughout your move.
We'll be sure to pass your comments on to Ajay and the team.
Thank you again for your kind words. If you ever need any further assistance, weβre always here to help.
Best wishes
Balgores - Hornchurch
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1/5
GoogleAwful - truly awful. I would not recommend.
Openly lied about a buyer that was not in a good position. Led to us incurring extra removal costs, and other costs due to delays. An estate agent from the other side progressed the sale rather than the Balgores Team...
Balgores were more expensive than the other agent, that was far superior in their service.
I would suggest you avoid them, there are plenty of better agents in the area and do feel free to reach out if you would like more information on our poor experience.
Anthony Β· 28 August 2026
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5/5
GoogleWe had a great experience working with Rex at Balgores throughout our property search. His communication was excellent, particularly during the sales progression stage, keeping us informed and helping the process move forward smoothly. The reservation agreement with Gazeal also gave us added peace of mind and reassurance, making us feel more secure throughout the process. We really appreciated Rexβs support and would happily recommend him to anyone looking to buy a property.
Elson Β· 9 October 2026
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5/5
Googleexcellent service Andreea was the first to help me who asked me what I needed and I explained to her I needed a very nice rental she helped me with everything I needed
Great warm welcome there
Ioana Β· 1 November 2025
Agent replied Β· 31 December 2025
Good afternoon,
We deeply appreciate your excellent review!
We value your warm feedback, and will pass on your comments to the team. β¦ More
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5/5
GoogleWe have recently sold a property with Balgores Hornchurch, we have dealt with Connor, Georgia and Billy (Manager) and then with the sales progressor Donna. We have received exceptional service from all with have dealt with and we can not β¦
Kerry Β· 21 September 2025
Agent replied Β· 25 October 2024
Hello Kerry,
Thanks for your kind review. We pride ourselves on providing an excellent customer service, so it's great to hear we didn't disappoint on this occasion. β¦ More
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5/5
GoogleSam has been amazing! I almost feel like she hand picked my new job for me. She listened to my frustrations with my current role, had an engaging conversation with me about what my aspirations for, introduced the role, and gently introduced the owners of the business to me and what their aspirations were. All whilst not building my hopes so much that a βpassβ would have been devastating, but enough for me to do 4 pages of interview prep - front and back! I was delighted to be job offered the position and cannot thank Sam enough for pulling this opportunity out of the bag for me. So much more than post a job on indeed and hope the applicants apply - so much more. β€οΈ
Jessica Β· 6 July 2025
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5/5
GoogleLisa is an amazing recruitment agent and brilliant at what she does! Iv worked with Lisa for a few years now and has helped me secure my last 2 jobs. Most recently she put myself forward for a company that would best suit me and my needs and I had an offer the same day! Very knowledgeable and provides great advice and can answer all questions or concerns you may have. I would recommend her to anyone and will be keeping in touch. Personalised service Lisa even remembered my lucky blue top which I worn at my first job offer. Thank you so much.
Gemma Β· 6 July 2025
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5/5
GoogleI have dealt with Magnus James a couple of times throughout my career when I was looking for a change. I hadnβt been matched with a suitable employer until a couple of months ago and I couldnβt have got a more perfect fit. Itβs like they took my perfect role and position and handed it to me. Itβs been so comfortable and already feels like Iβve been here far longer than I have and itβs all down to Lisa Cortez who deserves a huge shoutout!
Donna Β· 6 July 2025
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5/5
GoogleI had a fantastic experience with the team at Holbrook. Kirstie and the rest of the staff were incredibly helpful, professional, and efficient throughout the entire process. Everything was handled quickly and smoothly, and I was kept β¦
Michael Β· 17 October 2025
Agent replied Β· 17 June 2026
Thank you for your feedback.
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5/5
GoogleShout out and a big thank you to Mark, Reece, Chen and the Balgores team for helping us find our lovely tenants. The Balgores team are so friendly, professional and have been absolutely amazing during this process. Cannot recommend them more. This is now the 2nd time we are using them for renting out our property!
Victoria Β· 24 March 2025
Agent replied Β· 24 March 2026
Good morning,
Thanks for your kind review. We'll pass your thanks onto Mark, Reece, Chen and the rest of the team. β¦ More
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5/5
GoogleA big thank you to Mark, Chen, Reece and the Balgores team! They did an amazing job in the search for our tenant. They kept updating us on a regular basis. We cannot praise them enough for their hard work, dedication and professionalism. We would definitely recommend them as letting agent.
Soni Β· 22 May 2025
Agent replied Β· 11 December 2024
Afternoon,
Thanks for leaving us positive feedback. We're delighted to hear that Mark, Chen, Reece and the team did such an amazing job. β¦ More
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5/5
Googletook a while, it was my first experience of renting a property with Balgores. Its was a great experience specially- Danielle Battie stuck with me and were very supportive and reassuring. from the Hornchurch office, were extremely patient β¦
Jaskarn Β· 21 September 2025
Agent replied Β· 11 November 2024
Good morning,
Thank you for your glowing feedback following your recent experience with Danielle. We'll be sure to pass this on to her. β¦ More
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5/5
GoogleThe overall experience with Balgores has been excellent from start to finish. A lot of the process was tailored to make me feel comfortable and meet my needs. Everything was handled professionally with clear, good advice and timely β¦
Sajjad Β· 21 September 2025
Agent replied Β· 24 March 2026
Good afternoon,
Thanks for your review, we are delighted you were happy with our service. It is great to know you've had such a positive experience with us. β¦ More
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5/5
GoogleCannot recommend Churchods Bookham highly enough.
After previously selling our old house via Patrick when he was based in the Cobham office, weβd been so impressed with his level of expertise in the field and his warm and friendly manner, that we did not hesitate when selling our home in Fetcham to use the Churchods Bookham after learning that Patrick had taken over this office.
This time we had Marc selling our property who was fantastic to deal with, always on hand to answer any questions and offer his support with any concerns we had on our sale.
We are extremely grateful for all the hard work Marc has put into selling our home to enable us to move back to where we want to be.
Thank you to Marc and everyone at the Churchods Bookham office.
Soph Β· 10 June 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.