Trusted Agent profile · Hornchurch · Essex

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Balgores Hornchurch reviews

4.6

★★★★★ Excellent

650 reviews across 1 platform

1 North Street, Hornchurch, Essex, RM11 1RL

Part of Balgores, see every office.

Balgores's office in Hornchurch, Essex, at 1 North Street, is rated 4.6 out of 5 across 650 reviews on 1 platform, including 650 Google reviews rated 4.6.

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4.6 / 5

650

Reviews on Google

This office

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Awards

ESTAS

Industry awards

Balgores Hornchurch is among the ESTAS 2026 winners.

  • Best in PostcodeESTAS Best in Postcode 2026: RM11, Sales & Lettings (Landlords & Tenants)

ESTAS winner in two years: 2026, 2025.

ESTAS awards by year, 2025
  • 2025 1 Best in Postcode ESTAS 2025 winners

    • Best in PostcodeESTAS Best in Postcode 2025: RM11, Sales & Lettings (Landlords)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

Reviews

Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.

5/5

Google

Reece and Chen were great in helping me land my 1 bedroom flat which I will be renting. Their service was top notch and made me feel very comfortable and excited to be moving into the property.

Rowan · 24 March 2025

Agent replied · 24 March 2026

Good afternoon, Thank you for your glowing feedback following your recent experience with Reece and Chen. We'll be sure to pass this on to them. … More

5/5

Google

Karen was brilliant in finding a new tenant in line with my requirements and kept me posted throughout

Kath · 17 October 2025

Agent replied · 17 June 2026

Thank you for your feedback.

4/5

Google

Worked with Sam and Oskar from Balgores to purchase a property in Hornchurch. Everything went smoothly and we’re happy with the service we received. Thank you!

Andrew · 24 July 2025

Agent replied · 24 March 2026

Good afternoon, Thank you for taking the time to leave us a review. Customer service is really important to us, and we pride ourselves on helping … More

5/5

Google

I had a great experience with Balgores, especially working with Connor from the start and Donna through out the process. I appreciate their efforts through the whole process.

Anupama · 15 August 2026

Agent replied · 25 August 2026

Hi Anupama, Thank you for taking the time to share your lovely feedback. We’re delighted to hear that Connor and Donna provided you with such helpful support throughout your experience, and that their efforts made the process a positive one for you. We’ll be sure to pass your kind words on to them, and we truly appreciate your trust in the Balgores Hornchurch team. Thanks, Balgores Hornchurch

5/5

Google

We just got our house through Balgores Hornchurch. Mark is an absolute legend! He kept us updated and well informed whilst we went through the official process. Thank you so much for your efficiency and professionalism.

Shamz · 24 March 2025

Agent replied · 24 March 2026

Dear Shamz, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our our Hornchurch branch. We … More

5/5

Google

Couldn’t recommend Balgores enough! Big thanks to Bradley & Donna & team for making my dream house come true. …

John · 21 September 2025

Agent replied · 24 March 2026

Good morning, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Bradley, Donna and the rest of the team. … More

5/5

Google

All of the Balgores staff have been amazing throughout the whole process, as my first time renting out my property the process was very clearly laid out and everything has been handled with great care and professionalism. I am incredibly grateful for the team and their ongoing management.

Briony · 20 March 2026

Agent replied · 22 April 2026

Good afternoon, Thank you so much for your review. We’re delighted to hear that your experience with Balgores has been so positive, especially as this was your first time renting out your property. Our team always aims to provide a professional service, so it’s good to know that everything felt well managed throughout the process. We truly appreciate your kind words and are grateful for your trust in our ongoing management. If you ever need anything, we’re always here to help. Best wishes, Balgores - Hornchurch

5/5

Google

Really positive experience viewing the property with AJ. He was welcoming, professional, and took the time to answer any questions we had. Would definitely recommend! Thanks for your service amazing!!!!

Ki · 31 July 2026

Agent replied · 4 August 2026

Hi Ki S, Thank you for taking the time to share your feedback. We’re delighted to hear that AJ made your property viewing such a positive experience with his professional approach and expert property guidance. It’s great to know you felt well supported and had all of your questions answered. We truly appreciate your recommendation and your kind words about the Hornchurch estate agent team. Kind Regards, Balgores Hornchurch

5/5

Google

Fabulous service from Reece, Chris, Mark and the team at Balgores in Hornchurch. The team go above and beyond to make the process seamless, and efficient. Would definitely recommend them.

Gemma · 22 May 2025

Agent replied · 11 December 2024

Good afternoon, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Hornchurch branch. We … More

5/5

Google

The whole process was smooth and well organised with excellent communication and support throughout. I would definitely recommend the agency!

Silvana · 23 September 2026

Agent replied · 28 September 2026

Hi Silvana, Thank you for taking the time to share your feedback. We’re delighted to hear that our team provided clear communication and consistent support throughout your experience, helping make your move feel straightforward and well managed. Your recommendation means a lot to us, and we truly appreciate you choosing Balgores. Kind Regards, Balgores Hornchurch

5/5

Google

Ajay of Balgores Hornchurch Estate Agents was very helpful in our quest for an accommodation. He made the process fast and smooth. Kudos Ajay and the entire team. Good job

Daniel · 3 May 2025

Agent replied · 24 March 2026

Good afternoon, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Hornchurch branch. We … More

5/5

Google

Had a viewing with AJ and couldn’t have asked for a better experience. He was professional, friendly, and made us feel welcome from the start. Highly recommend!

Govind · 31 July 2026

Agent replied · 4 August 2026

Hi Govind, Thank you for your wonderful feedback. We’re delighted to hear that AJ provided such a professional and welcoming experience during your property viewing. It’s great to know his friendly approach and expert property guidance helped make your visit such a positive one. We truly appreciate your recommendation and your kind words about the Hornchurch estate agent team. Kind Regards, Balgores Hornchurch

5/5

Google

Life is made so much easier when I use Chris Ping at Balgores. Total professional that just knuckles down and gets everything sorted. Leaving the client relaxed and hassle free.

Craig · 24 April 2025

Agent replied · 24 March 2026

Good morning, Thank you for your review! We are thrilled to hear about your positive experience with Chris at Balgores. … More

5/5

Google

I always found Sam and Balgores a pleasure to deal with. Sam was always responsive to my messages and was open and transparent about properties when showing my wife and I around.

K · 24 March 2025

Agent replied · 24 March 2026

Good morning, We're delighted to hear that Sam was a pleasure to deal with, and that you found him to be so helpful and professional. … More

5/5

Google

Sam Gough was fantastic. Really personable, helpful and listened to me. It was a great experience and I would highly recommend Sam.

Marcia · 6 May 2026

5/5

Google

Sold our house with the help of Kinetic. From first appointment, photos etc they have been professional and transparent. Dealt mostly with Jo who was just lovely. She was such a great help and kept us informed with every step even when our solicitors didnt. Jo's communication and friendliness made the whole experience a less stressful one. Thank you Jo 😊

Rachael · 19 October 2025

Agent replied · 19 May 2026

Thank you for your lovely review! We’re delighted to hear that Jo’s professionalism, communication, and friendly approach made your sale a smooth and positive experience. We’ll be sure to share your kind words with her.

5/5

Google

Patrick is a real professional who managed our expectations extremely well. He has restored our faith in estate agents. I wish we had used him to sell our house. He’s a very nice man to deal with and never ever over promised. Always doing what he said what he will do. Hugely recommend him and his company.

Dominic · 10 June 2025

5/5

Google

I wanted to take a moment to share my positive experience with Samantha Gough. Throughout my recent transition, her support and communication have been truly wonderful. Samantha encouraged me every step of the way and played a vital role in helping me pursue a role I have always dreamed of. Her guidance and encouragement have made a significant difference in my journey. THANK YOU SAM!

Liga · 6 June 2026

5/5

Google

The whole team have been great, being attentive and understanding throughout the process. The house was put on the market swiftly and viewings lined up in no time. Particular mention to Ben for his support, advice and dedication to help reach the desired completion date! Would definitely recommend.

Jen · 1 February 2026

Agent replied · 1 June 2026

Thank you so much for your kind review. We’re delighted to hear the team could support you throughout the process and get everything moving quickly. Ben will be thrilled to hear your feedback, his dedication and advice really do make a difference. We truly appreciate your recommendation.

5/5

Google

Really professional and Super quick in finding me work. Lisa and the team have been amazing! Thank you 😊 …

Private · 6 July 2025

Agent replied · 6 July 2026

Thank you so much for your review, it was absolutely our pleasure.

5/5

Google

A massive thankyou to D’arcy and Ben. They have been absolutely amazing the whole house selling process. They have helped every step of the way and I couldn’t have asked for more support x Thankyou

Abbi · 4 May 2026

Agent replied · 1 June 2026

Thank you for your lovely feedback. We’re delighted to hear that D’arcy and Ben were able to support you throughout the whole selling process and that you felt well looked after at every stage. They will both really appreciate your kind words. Thank you again for choosing Oulsnam.

5/5

Google

Assisted very well in getting a property in wanted all thank to Reece @ Balgores Hornchurch estate.

Emmy · 3 August 2025

Agent replied · 2 September 2025

Good afternoon, We are pleased Reece helped you secure the property you wanted. … More

5/5

Google

Always courteous and friendly, helpful and accommodating. Top marks especially Sarah, Claire and Ben. Thanks so much for all your help x

Louise · 1 June 2025

Agent replied · 1 June 2026

Thank you for your lovely words. I am sure the team will be very happy.

2/5

Google

My experience with Balgores Hornchurch was mixed. While staff were polite and responsive, I felt significant pressure to use Gazeal’s reservation agreement when making an offer on a property. …

Athavon · 21 January 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Balgores Hornchurch

Has Balgores won any awards?

Yes. Balgores won Best in Postcode (RM11) at the ESTAS 2026 awards, and 1 other industry award since 2025.

Reviews may appear on more than one platform.

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