5/5
GoogleAs a landlord, this is my first time of using Balgores lettings and I have been extremely pleased with the whole process. They are extremely professional, proactive and polite. I have been updated regularly with regards to potential …
Trusted Agent profile · Hornchurch
Verified
Balgores Hornchurch reviews
★★★★★
1,259 reviews across 2 platforms
1 North Street, Hornchurch, RM11 1RL
Part of Balgores, see every office.
Balgores's office in Hornchurch, at 1 North Street, is rated 4.6 out of 5 across 1,259 reviews on two platforms, including 510 Google reviews rated 4.6.
Reviews
Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
Google5/5
TrustpilotMortgage Advice Bureau
Excellent service and very proffesional team. I would highly recommend them. Glenn and Claire are great to work with. Glenn arranged my mortgage - very fast and proffesional service. Thank you!
5/5
TrustpilotNigel and Mackensie provided excellent…
Nigel and Mackensie provided excellent customer service and advice when securing our mortgage. Communication was always prompt and they were helpful throughout, accommodating our work schedule. I would not hesitate to recommend them.
5/5
GoogleHave had excellent service from this branch with two properties being let ,star senior consultant has been exceptionally professional and helpful with us ,highly recommend to friends and family Thank you star
5/5
TrustpilotNo hitches during process
No hitches during process, kept up to date throughout. All my questions were answered quickly. Made the purchase and transaction very smooth.
Agent replied · 12 June 2024
Hi Anthony,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotExcellent service
Excellent service, quick purchase, good communication with agents.Would recommend as realible agency.Would contact Balgores Property in future if wanted buy or sell.
Agent replied · 12 June 2024
Hi Georgi! Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again.All the best,Bradley
5/5
TrustpilotMortgage bits with Liam and Mackensie
House to be purchased changed a few times so subsequently so did the mortgage amount! Liam and Mackensie didn’t batter an eyelid and helped regardless of how many hoops we kept having to jump through. Always responsive and offered down to earth real advice. Highly recommend!
5/5
TrustpilotOur remortgage paper work was done by…
Our remortgage paper work was done by Mr gibbon and all communications handled by Ms Walker. Very efficient communications and was quick to answer queries .Very happy with the service provided .
1/5
GoogleVery difficult to get through to the phone and some members are very rude Had a viewing today. Tried calling up all day to inform the branch I would be late for my appointment because I had an emergency meeting scheduled for work. …
5/5
TrustpilotProperty purchase
Excellent service from Viktor in finding the right home for me. Understood what I was looking for and showed me houses as soon as they came to market. All round great team including Billy and Dee who I dealt with previously.
5/5
TrustpilotFantastic service
All my paperwork was handled well and communication at every stage of my remortgage process was excellent .Thanks a lot to Michael and Ms Mackensie Waller.
5/5
TrustpilotHappy purchaser
We purchased our house in Doddinghurst Essex through Balgores and the staff were professional and helpful. Peter & Pat Baker
Agent replied · 12 June 2024
Hi Peter,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotExcellent
Excellent, professional but friendly customer service, especially from Donna Hickey. Always available when needed, as well, all the staff from Balgores. Always Kept us updated and offered all the support we needed. Great service, great people! Thank you!
5/5
TrustpilotNikola from Balgores is amazing
Nikola from Balgores is amazing, she went over and beyond her way in helping us finding a place to live which is extremely difficult right now. Thank you again for your hard work!
4/5
GoogleThe team at Balgores have been great at getting us through a tricky chain. We are buying, so not direct clients, but the staff couldn't have been more helpful and we're very empathetic when passing on bad news. We have finally exchanged, …
5/5
GoogleBalgores were so quick in finding us a place to rent in Hornchurch. From showing us around the property to referencing and handing us the keys, it only took 2 weeks. Mark Claxton at Balgores was very professional and attentive whenever we had a question.
5/5
GoogleAll the team at Balgores were very professional and extremely helpful from the beginning with Chris, Mark and finally Nikola my liaison once we found tenants. Thanks team. Chris
5/5
GoogleNikila T provided an excellent, professional service when organising the tenancy for the rental property. In fact, I would also recommend the whole of the letting team - Great!
5/5
TrustpilotSelling our property
Daniel , Richard and Louise have been excellent in providing a hands on approach and their customer service has been impeccable. They have been with us every step of the way and where possible intervened and worked in a very collaborative way. 10/10. Thank you 🙏 Daniel , you’ve been marvellous.
5/5
GoogleGreat communication throughout the whole process. Very friendly and professional, would highly recommend.
5/5
TrustpilotI found Jay to be a very pleasant and…
I found Jay to be a very pleasant and professional young man. Nothing was too much trouble. He always returned my calls and did his absolute best to assist with any issues that I had during my purchasing process.
4/5
GoogleWell there have been mixed motions while going through the search and the process...but until we got in touch with the beautiful Kelly ...She does take her work seriously and listens to the client's needs and works according to their needs …
5/5
GoogleMark Claxton provided an excellent, professional service when organising a tenant for my property. In fact, I would also recommend the whole of the letting team - Great!
5/5
TrustpilotExceptional service.
Mike at Balgores did a fantastic job at helping us to sell our 2 bedroom maisonette. He went above and beyond in regards to communicating with us and ensuring we knew what was happening with our sale. Would definitely recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Balgores Hornchurch is among the ESTAS 2026 winners.
- Best in Postcode (1)ESTAS Best in Postcode 2026
- RM11 Sales & Lettings (Landlords & Tenants)
Source: The ESTAS 2026 winners, as published.
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Questions about Balgores Hornchurch
Has Balgores won any awards?
Yes. Balgores won Best in Postcode (RM11) at the ESTAS 2026 awards.
