Trusted Agent profile · Hornchurch

Verified

Balgores Hornchurch reviews

4.6

★★★★★ Excellent

1,259 reviews across 2 platforms

1 North Street, Hornchurch, RM11 1RL

Part of Balgores, see every office.

Balgores's office in Hornchurch, at 1 North Street, is rated 4.6 out of 5 across 1,259 reviews on two platforms, including 510 Google reviews rated 4.6.

Google logo

4.6 / 5

510

Reviews on Google

This office

Trustpilot logo

749

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.

5/5

Google

Balgores No1 agent in the area and Emerson Park, Billy really knows the area and selling your home is his priority he will persist until your property is sold 24/7 I recommend Balgores highly and I come from a family of Estate Agents! So …

Lisa · 8 October 2019

5/5

Google

I previously had a bad experience with my landlord and letting agent and was not happy but im pleased to say courtney has really my experience moving into my new property so easy and no stress answered any questions i had with ease and …

Daniel · 8 October 2019

5/5

Google

After a lot of searching we settled with Balgores to let out our property with full management service. Out of the 5 agents we had, Balgores have been by far the best at communicating and were incredibly professional from the start. …

Richard · 8 October 2020

5/5

Google

Never liked dealing with agents, til i met Courtney from Balgores Hornchurch, in short made me really comfortable in process of finding a new place genuine and sincere. Cant fault her one bit. Highly reccomend if your looking for a good …

Hoang · 8 October 2020

5/5

Google

Before I took on Balgores as my property manager, I reviewed a lot of others and I narrowed down my selection and chose Balgores because of their responsiveness, local knowledge and professionalism. If you live in the Essex area I would …

Andrew · 8 October 2020

1/5

Google

I've been renting for years and never had an issue till I rented with Balgores. They do everything to get you in, but once you leave the property, it's a struggle to hear from them again. …

Uuchey · 8 October 2021

5/5

Trustpilot

Used Sean and Ana to get my mortgage…

Used Sean and Ana to get my mortgage offer out. They could not have been more helpful and professional.Would definitely recommend and will be using them again. Thanks for all your help

Buckie · 15 June 2022

5/5

Google

today weve completed on our home, and handed in our keys and i couldnt be happier with the whole service. from start to finish the staff are so proffessional and friendly and sold our home so quick. everything respectful when they do there …

Sarah · 8 October 2019

5/5

Trustpilot

Would recommend

Very pleased with the service & how smoothly everything went, there was no chain either side which obviously made it an easier transaction to manage, updated me regularly & fee's were reasonable, no complaints at all thank you.

Alan · 28 April 2021

5/5

Trustpilot

Hi,I'm happy to cooperate with…

Hi,I'm happy to cooperate with them.They are very professional and friendly team.

Mr · 23 May 2019

Agent replied · 12 June 2024

Hi Roman,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley

5/5

Trustpilot

Nothing is too much trouble

Nothing is too much trouble, friendly and helpful. Would definitely recommend them.

Wendy · 23 May 2019

Agent replied · 12 June 2024

Hi Wendy,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley

5/5

Trustpilot

Very Very impressive work done by Peter…

Very Very impressive work done by Peter Walker. Definitely recommend as he is the best mortgage broker ever seen!!

Olanre · 7 August 2023

1/5

Trustpilot

Verry disappointed

Verry disappointed thw worse experience in my life you are very unprofessional!

Mr · 16 May 2019

Agent replied · 12 June 2024

Hi Cristinel,We're sorry to hear that your experience wasn't satisfactory. We pride ourselves on our fantastic customer service and we take matters like this extremely seriously. We would like to invite you to have a chat with us directly so we can find out how we can improve our service moving forwards. Please feel free to contact me via martin@balgoresproperty.com and we can organise a chat.Kind regards, Martin Gibbon, Group Director

5/5

Trustpilot

Made my move easy

Balgores sold my house quickly and sale went through with novo problems

Mrs · 16 May 2019

Agent replied · 12 June 2024

Hi Patricia,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley

1/5

Google

Absolutely terrible would never recommend anyone to buy or let through these people not only are they rude but they will do anything for money, I rented out a property through them for a year and all I got was calls saying the neighbours …

Kyara · 8 October 2018

5/5

Trustpilot

Professional service …

I have used Balgores several times over the last few years and find there service to of very high quality.The photos and brochures are always top quality and I like the fact that we get feedback from every viewing.

Jenni · 21 January 2021

5/5

Trustpilot

Fantastic service.

Fantastic service.From start to finish Balgores provided an outstanding service, constantly providing updates on the sale of our property. Thank you for make the whole process as painless as it possibly could be.

Lee · 24 February 2022

5/5

Trustpilot

Fantastic service

Fantastic service, i purchased the property through Balgores during Covid situation, despite difficult time, they were easily approachable, professional and had a clear communication .All the team members Sarah, Lou Martin and others, they were all very helpful.

Jaimin · 9 April 2021

5/5

Google

I always had reservations when dealing with agencies. But when I have to re-let my property the guidance given by Area Manager Chris Ping, excelleant service provided by Mark Clayton and Emily Lane in Hornchurch branch and smooth transfer …

Santhi · 8 October 2020

1/5

Trustpilot

Awful customer service!!!!

Awful customer service!!!!Regret renting from them... poor service and very rude and arrogant staff - Sydney, Charrise and Connor. They never stick to timelines and repair service is awful. Lies and deception. Dont waste ur time except u are extremely desperate.

Rosemary · 19 June 2020

3/5

Trustpilot

No major problems

We had no major problems using Balgores. Didn't get the minimum for what we wanted for our property. One thing that annoyed me was that i asked for no shoes to be worn during viewings and that was ignored on a few occasions.

Leanne · 30 May 2019

5/5

Trustpilot

Excellent service delivery..

Excellent service delivery... Many thanks to Balgores Team.. Dee and others.

Helen · 17 May 2019

Agent replied · 12 June 2024

Hi Helen,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley

5/5

Google

This is my first time dealing with Balgores lettings. Mark have been so professional all the way. He is always on hand to render assist to the process so that things can go smoothly. I recommend.

Ije · 22 May 2021

5/5

Google

Very professional and helpful. This is the first time I have used Balgores to let my property. They worked hard to find me the right tenants, and listened to my requirements. I would thoroughly recommend them.

Erica · 22 May 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Balgores's Google reviewsLeave Balgores a review

Awards

Industry awards

Balgores Hornchurch is among the ESTAS 2026 winners.

  • Best in Postcode (1)ESTAS Best in Postcode 2026
    • RM11 Sales & Lettings (Landlords & Tenants)

Source: The ESTAS 2026 winners, as published.

Want Balgores to help?

Send Balgores a message.

What do you need help with?

Balgores will use your details to contact you about this. See our privacy notice.

Questions about Balgores Hornchurch

Has Balgores won any awards?

Yes. Balgores won Best in Postcode (RM11) at the ESTAS 2026 awards.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent