Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotTotally disappointed with the service
Totally disappointed with the service, they gave and being a first time buyer i am totally dissatisfied from their statements regarding first time purchase.
M · 23 February 2020
Agent replied · 12 June 2024
Hi Mr Rizwan, We're sorry to hear that your experience wasn't satisfactory. We understand how frustrating it is when something goes awry when purchasing a home, especially as a first time buyer. As I’m sure you’ve now found out, the market for buyers is extremely competitive and vendors have the pick of the bunch which can unfortunately leave some buyers unhappy. We can only advise as best we can to help you achieve getting your perfect home but sometimes a vendor can proceed with other offers, as was the case for your vendor. We are always happy to continue helping you find your perfect home and you are always welcome to pop into branch or give us a call. Kind regards, Curtis Johnson, Branch Manager of Balgores Dagenham
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Such a big help with remortgaging my flat. They really know their stuff and genuinely care about doing the best job. Thanks.
Andrew · 1 March 2024
★★★★★ 1/5
GoogleI don't recommend this agency. I felt discriminated by their letting agent and she wasn't able to read my employment contract or bank statements. They refuse to rent a house after I make an offer they continued to show the property to other people and the they said somebody else offered to the landlord the rent for one year up front
Stefan · 22 May 2015
★★★★★ 5/5
GoogleOutstanding service from Such helpful friendly and always kept us up to date nothing was or much trouble I purchased though Balgores wish I had sold with them as my agent was very poor (Lux)
Donna · 22 May 2023
★★★★★ 2/5
TrustpilotVery poor communication from the estate…
Very poor communication from the estate agent. They recommended their solicitors so they say the whole process can be fast tracked. But that wasnt the case. Even their mortgage advice bureau was a complete farce. No one knew what was happening with the property we purchased. I would avoid using their solicitors and mortgage advice bureau.
Mr · 23 November 2019
★★★★★ 1/5
TrustpilotDepends on the branch - not all are good
Had a very unprofessional dealing with their hornchurch branch. I felt like they were lying and pushing up the price of a house. Really ignorant and rude staff.
Joanne · 20 November 2023
★★★★★ 1/5
TrustpilotBalgores dagenham i had horrible…
Balgores dagenham i had horrible experience with this people. I choose another agency and i can see the difference. Try and be sure before you transact with them
Tolu · 12 November 2023
★★★★★ 5/5
GoogleI am giving 5 stars to the wonderful JODIE who has been a complete superstar from start to finish and beyond. Extremely professional, customer service is impeccable. Nothing is too much trouble, it was my daughters first rental and Jodie …
JackieW · 8 October 2022
★★★★★ 5/5
TrustpilotTop service by Josh
Top service by Josh. My property was sold quicky and at a good price. Also special mention for Sean who showed the buyers around even though it was on his day off and Sara who helped it to a speedy completion, highly recommend to anyone.
Deborah · 8 April 2022
★★★★★ 5/5
GoogleWhere can I start , just no words to describe such a great service provided by Starr , very serious and up to date service provided by here and most important she was very helpful. Been a pleaser to deal with you Starr ,
Zaim · 22 May 2022
★★★★★ 5/5
GoogleWe have been using Balgores in Hornchurch for several years. The company have always acted very professionally and this year, with a renewal of contract, Leigh has continued the good service. His communication has been excellent and he has used his initiative to make sure that everything has run smoothly.
Yvonne · 22 May 2021
★★★★★ 5/5
TrustpilotThe team at Hornchurch are brilliant.
The team at Hornchurch are brilliant. Donna Hickey helped throughout the buying process. She was on top of everything. I hardly called my solicitor for updates as Donna cc me into all the emails. Without her i would have still be in buying process.
Luthfur · 14 May 2022
★★★★★ 5/5
TrustpilotChristian and Rohima have been so…
Christian and Rohima have been so helpful and always on the other end of the phone when needed! They are my go to and give the best service you could ask for. Highly recommend thank you
J · 22 March 2023
★★★★★ 4/5
TrustpilotHappy with the service I received when…
Happy with the service I received when purchasing my first property! Thanks especially to Sarah for being so helpful and assisting with queries promptly.
Happy · 23 May 2019
Agent replied · 12 June 2024
Hi there!Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, I'll be sure to pass your praise along to Sarah. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
★★★★★ 5/5
TrustpilotThe agents assisted me in the purchase…
The agents assisted me in the purchase of the properties that I was interested in. They responded to my telephone conversation and emails promptly.
Mrs · 23 May 2019
Agent replied · 12 June 2024
Hi Agnes,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
★★★★★ 5/5
GoogleFrom the initial consultation with Wayne and Harry, all the way to completion of the sale, I could not have been more impressed with the service I received from Bacon and Co. …
Glenn · 13 June 2023
★★★★★ 5/5
GoogleKoy at Balgores lettings was amazing. Very informative and helpful when showing me around different houses to rent.
Grace · 22 May 2024
★★★★★ 5/5
TrustpilotMortgage Advice Bureau
Mortgage Advice Bureau - always a fantastic service which is why we return and also recommend. Non judgmental advice and support when they're dealing with us who know nothing! Genuine and friendly service
Dawnysaurus · 2 June 2023
★★★★★ 5/5
TrustpilotBalgores helped me to sell my home and…my
Balgores helped me to sell my home. They also found me my new home. They were professional and efficient. Sarah especially kept me up to date with any updates and was there to chase other agents and solicitors when needed. Highly recommend.
Ramsey · 2 July 2022
★★★★★ 5/5
GoogleExcellent service from Patsy. She has been very patient and has shown me and my partner a few different properties. She is a very polite and a professional lady. Pleasure to deal with.
George · 22 May 2023
★★★★★ 5/5
GoogleA very professional company. Highly recommended estate agents sold my house through the company. Very hard working people getting customers in to view the property. Great communication and advice with seller and buyers
Jawid · 22 May 2023
★★★★★ 5/5
TrustpilotExcellent service and highly recommend!
Usman · 9 December 2024
★★★★★ 5/5
GoogleBalgores was great in helping me find my next home. Excellent customer service from Koy 👍🏼 …
Susan · 22 May 2024
★★★★★ 5/5
GoogleAs a landlord, this is my first time of using Balgores lettings and I have been extremely pleased with the whole process. They are extremely professional, proactive and polite. I have been updated regularly with regards to potential …
Sally · 8 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
