5/5
TrustpilotGreat service throughout our mortgage…
Great service throughout our mortgage application. Michael and the team have been a great help and would highly recommend.
Trusted Agent profile · Hornchurch
Verified
Balgores Hornchurch reviews
★★★★★
1,259 reviews across 2 platforms
1 North Street, Hornchurch, RM11 1RL
Part of Balgores, see every office.
Balgores's office in Hornchurch, at 1 North Street, is rated 4.6 out of 5 across 1,259 reviews on two platforms, including 510 Google reviews rated 4.6.
Reviews
Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotJoe Lambert from start to finish has…
Joe Lambert from start to finish has been superb. I will definitely recommend Joe & Balgores. Thanks again Joe, really appreciate all your help & assistance.
5/5
GoogleNikola from the lettings team was phenomenal throughout the whole process, got me through it very quickly and was always reachable whenever I needed anything along with great customer experience and just lovely overall, thank you for helping me find a place!
5/5
TrustpilotVery good experience overall
Very good experience overall. The sales team (Hornchurch branch) had multiple viewings booked in almost immediately and achieved a price in the region we were looking for.Special praise has to go to Donna Hickey in sales progression who was exceptional. She was responsive, determined and I have no doubt that our move would have been delayed without her hard work. We can't thank her enough.
2/5
Trustpilotlate terms of business then ripped off…
Received terms of business 1 week before the tenant moved in, massive fee but because tenant moving in I had no choice but to agree the fee, had I known the fee to start with I would have shopped around, this is not how you do business!!!
5/5
TrustpilotNo bull from Billy
Good advice from Billy who did everything that he said he would. He was very knowledgeable - he knew the market and my road and the demand for property in that location. He sold the property within days and I was satisfied with the price achieved. Katie then handled progressing the sale and did an excellent job and kept me informed at all times. I would definitely use this team again and would be happy to recommend them.
5/5
TrustpilotExcellent service from the initial…
Excellent service from the initial query, right through the sale process to completion. Was kept informed of all details And any problems were quickly dealt with.Would highly recommend the service.
5/5
GoogleI highly recommend Balgores Lettings Agency-Hornchurch. I was completely impressed with Ms Nikola Tokarska professionalism and excellent customer service . Her dedicationand support in helping me find the right tenant was truly unmatched …
5/5
GoogleI have received great support from Reece and the process was very smooth. I would definitely recommend Reece for any rentals or property purchases.
5/5
TrustpilotHuge thank you to Jai from the…
Huge thank you to Jai from the Hornchurch branch whose communication was brilliant throughout the process of our purchase.
5/5
TrustpilotPolite, diligent & responsive 5*
A pleasure dealing with Balgores of SWF!All of the staff were fantastic throughout the process of purchasing our new home; explaining everything that was needed & keeping us up to date. Polite, diligent & responsive - just what you want & need from an estate agent!
Agent replied · 12 June 2024
Hi Peter,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
4/5
TrustpilotVery good service during challenging…
Very good service during challenging times. From the beginning, Ricky was excellent in answering any questions we had and arranging viewings at convenient times.
5/5
TrustpilotPersistence paid off.
Jack at the Loughton branch was absolutely amazing. He worked with me on a tricky sale that required an extended lease. As the buyer he was my contact in the important negations between the two solicitors and he never gave up over the 7 months it took from the viewing the property to completion. He was always calm polite and professional throughout.
5/5
GoogleWilliam was easy to work with, open and honest and made it stress free. Plus he was always on time! So many thanks to William and Balgores!
5/5
TrustpilotI am having a fantastic experience with…
I am having a fantastic experience with Ben while looking for a house. He is very professional and helpful with his instant response whenever we call him. I am thankful to him and the whole team.
5/5
GoogleThe team at Balgores were extremely professional and found our tenants quickly. Any questions I have are always answered promptly. Thanks Team Balgores!
5/5
GoogleI put my house on rent and Mark was amazing with a great service and I had tenants within 2-3 weeks. Great service.
5/5
TrustpilotThank you very much Balgores Property.
As they assisted me throughout the entire mortgage process, from getting a principal to applying with lenders. They were also very helpful with answering all my questions as a first time buyer. Thank you, Melissa and Gemma for making the process so smooth for a first time buyer.
5/5
TrustpilotThank you very much Balgores Property.
As they assisted me throughout the entire mortgage process, from getting a principal to applying with lenders. They were also very helpful with answering all my questions as a first time buyer. Thank you, Melissa and Gemma for making the process so smooth for a first time buyer.
5/5
TrustpilotWhat a very professional company to…
What a very professional company to deal with.Nothing was to much trouble and their attention to detail outstanding. They are without doubt the best I have dealt with.Not the cheapest but why would you want the cheapest when selling you home. You want the best.
Agent replied · 12 June 2024
Hi Paul,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
3/5
GoogleWas pleased our house got sold, since then they helped with our remortgage but then didn't contact us to swap to a lower rate. Now we're stuck for 2 years with a bad rate because it was too late!
5/5
GoogleExcellent service received from Mark Claxton, it was the first time i rented a property and Mark made the transition so simple and easy. …
5/5
GoogleVery helpful from start to finish. Always kept in the loop of any changes.
5/5
TrustpilotWe done Jack Clarke at Loughton
We done Jack Clarke at Loughton on your amazing patience over the recent sale on our property. You continued to give it your all for us. How we would have got through this without your perseverance and determination to explore all avenues to make this sale happen. A big thank you from us all sorry we gave you such a hard time thank you for keeping us sane. The Frost family
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Balgores Hornchurch is among the ESTAS 2026 winners.
- Best in Postcode (1)ESTAS Best in Postcode 2026
- RM11 Sales & Lettings (Landlords & Tenants)
Source: The ESTAS 2026 winners, as published.
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Questions about Balgores Hornchurch
Has Balgores won any awards?
Yes. Balgores won Best in Postcode (RM11) at the ESTAS 2026 awards.
