5/5
GoogleWe had about 8 days to organise accommodation from Thailand. Courtney Shipp was an absolute star and was able to get us into our new place within 2 days of landing . Her help and fantatsic service really made the …
Trusted Agent profile · Hornchurch
Verified
Balgores Hornchurch reviews
★★★★★
1,259 reviews across 2 platforms
1 North Street, Hornchurch, RM11 1RL
Part of Balgores, see every office.
Balgores's office in Hornchurch, at 1 North Street, is rated 4.6 out of 5 across 1,259 reviews on two platforms, including 510 Google reviews rated 4.6.
Reviews
Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
Google5/5
TrustpilotBrilliant agency
Brilliant agency, I would recommend Balgores for their excellent service, highly professional. We were always updated with the information needed, Sarah Oakley was brilliant. A positive experience dealing with Balgores.Highly recommended.
5/5
GoogleWe are very pleased with the service we received from Balgores, especially from Mark Claxton who was excellent from start to finish. Mark was very friendly, professional and extremely prompt at answering all questions. He ensured the …
5/5
TrustpilotA very smooth end to end service …
A very smooth end to end service from Balgores Hornchurch, right from the initial valuation by Deepuk Sidhu, through to numerous viewings arranged by Jaimal Jamat and others and finally the consistent and regular communication kept up with us by Donna Hickey as we moved through the various stages of the sale to completion. Whilst we don't plan another move anytime soon (!) we would certainly recommend Balgores Hornchurch Branch for anybody else considering a move. Thank you to all staff at the branch.
5/5
TrustpilotExcellence
The staff were excellent and professional,friendly and helpful. We were kept informed at all points of the process of selling the property, taking away a lot of the stress and creating confidence. They always went the extra mile to make it as easy as possible. We would thoroughly recommend Balgores to anyone thinking of selling a property
Agent replied · 12 June 2024
Hi Stephen,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
GoogleBilly and Suzanne were fantastic to deal during our recent purchase, they kept us updated throughout the process and were a dream to deal with, so much so that I am now putting my rentals through Balgores as well. …
5/5
TrustpilotAmazing service, would recommend
We had been trying to get a mortgage in place throughout lockdown , however found that other company’s were very slow and Un-informative about the process. We were recommended to use Balgores mortgage adviser, and we couldn’t be happier for this decision, she has been very informative and friendly considering we are first time buyers and knew nothing about the market, when anything happened with regards to our mortgage, we were informed immediately and kept in the loop at all times, she was very accommodating to the times we could see her which was something that we had bad experience with other companies.
5/5
TrustpilotReece was very helpful with viewings…
Reece was very helpful with viewings and explaining the lettings process in a stress free and professional manner
1/5
TrustpilotUnprofessional and illegal practices
Unprofessional and illegal practices. I was told i had to obtain a mortgage in principle from their in house mortgage broker before i could view a property even though i already have a mortgage in principle from my broker. The staff i spoke to was condescending and rude.
5/5
GoogleJust sold my house through Balgores Hornchurch, quite frankly the service has been fantastic. Special thanks to Billy Gill and his team for their outstanding professionalism and honest straightforward approach to the whole process. Nothing has been too much trouble for them.
5/5
GoogleMany thanks to the lettings team at Balgores Hornchurch for heir hard work in helping me find the right tenant. Special thanks to Mark who has been polite, professional and responsive throughout the process.
5/5
GoogleBalgores were very helpful and professional at a very difficult time to let out property during the pandemic. I'd like to thank Mark for all his hard work and the rest of the team.
5/5
TrustpilotWow wow wow amazing estate agents
Wow wow wow amazing estate agents, was so worried about selling my house as it was my first time, however Curtis and the team at balgores Dagenham made it easy. would recommend to anyone.Fantastic team.
5/5
TrustpilotFantastic team
Fantastic team, human approach and transparent from the start, not like most estate agencies i have dealt with in the past. Daniella is brilliant , caring and professional individual and would definitely deal with them again.
5/5
GoogleThis is my first experience with Belgores letting agents and I must say I've been really happy . From my first phone call to now going through all the agreements. I've asked many questions and they have all been answered straight away. …
1/5
GoogleCON ARTISTS AND GLORIFIED BULLIES. These despicable people took advantage of a confused 75 year old widow and her disabled son by coasting her along to sign up to their contract with a ludicrous way way above average percent fee for the …
4/5
GoogleExcellent customer service and care. Mark Claxton was very attentive and polite. Always, responding to queries. The only thing for me was having a 3rd party company undertaking the referencing, it was a lengthy process. Overall great!!
5/5
Googlewe cannot praise the whole team enough, whenever we needed help or advice it was always available. Deepuk, Ricky, and Billy were excellent always very willing when needed. We would recommend them to anyone very professional indeed.
5/5
GoogleVery good service from Balgroes; special thanks to Reece for supporting and assisting throughout renting the property.
5/5
GoogleI have dealt with Balgores and Mark Claxton for a number of years now. Mark has always been brilliant and consistent over this time, very professional and knowledgeable, always a credit to the organisation and importantly, very helpful to me. Can't speak highly enough of him, well done Mark!
5/5
TrustpilotA true professional
Jack has been a true professional in a complicated transaction. Very patient, and saw the bigger picture regards to working in the interest of his client, not just for himself! This is a truly remarkable quality.
5/5
TrustpilotGemma & Rohima from.day 1 have been…
Gemma & Rohima from.day 1 have been fantastic, dream team. Everything was simple with them. Thanks highly recommend.
5/5
GoogleWe had a great experience with Balgores when seeking a rental property this year. Within 24hrs of our request we were able to view the property and have an offer accepted with referencing and credit checks then kicking off. The process …
5/5
GoogleWhat an unexpected 5* service! I say unexpected as I, unfortunately, had a not so positive experience with Balgores years ago (apart from Pete, the mortgage guru, he's always been legendary!). When the house I wanted to view this time was …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Balgores Hornchurch is among the ESTAS 2026 winners.
- Best in Postcode (1)ESTAS Best in Postcode 2026
- RM11 Sales & Lettings (Landlords & Tenants)
Source: The ESTAS 2026 winners, as published.
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Questions about Balgores Hornchurch
Has Balgores won any awards?
Yes. Balgores won Best in Postcode (RM11) at the ESTAS 2026 awards.
