5/5
GoogleWe've been a landlord with Balgores for a number of years now. Mark has always been extremely professional and had great communication with us through that time. It's an overall great management service!
Trusted Agent profile · Hornchurch
Verified
Balgores Hornchurch reviews
★★★★★
1,259 reviews across 2 platforms
1 North Street, Hornchurch, RM11 1RL
Part of Balgores, see every office.
Balgores's office in Hornchurch, at 1 North Street, is rated 4.6 out of 5 across 1,259 reviews on two platforms, including 510 Google reviews rated 4.6.
Reviews
Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
Google1/5
TrustpilotVery pushy
I don’t usually leave reviews but I felt i needed to share. Recently had to put the family home on the market due to divorce, and following advice from solicitors, asked 5 different estate agents to value our property before choosing one to go with, Balgores being one of them. We ultimately decided to use a different agent, and this company have not left me alone- sending blunt texts asking why we didn’t choose them and seemingly not taking no for an answer. I found them unprofessional in that they kept calling and texting me - pushing me to potentially break my contract with my chosen agent, causing me extra stress and the need to send a message requesting they stop contacting me. I appreciate it’s a competitive industry, but I felt harassed.
5/5
GoogleNikola was brilliant in arranging our let, from prompt arrival to getting the offer through within 24 hours. Would reccommend and ask for her direct!
5/5
TrustpilotJack Clarke Loughton
Just wanted to say a big thank you to Jack Clarke at Balgores Loughton for his assistance in a complicated chain, we finally achieved exchange and I don't think we would have got there without his continuous efforts. Thank You Jack suzanne@redrow
5/5
TrustpilotAlways getting the best and fastest service!
We have sold and bought properties with them twice now and they are the best!! We did try other agents who are cheaper but they could not do the job as great and fast as Balgores. The experience and trust build over the years really shows in their selling abilities.
5/5
TrustpilotWithout doubt the best estate agent we…
Without doubt the best estate agent we have ever dealt with. Joe was always polite and very helpful. Any question we had he always responded quickly and honestly. We would most definitely recommend Balgores to our friends and family.
5/5
TrustpilotThe best ever team
The best ever team! From the beginning and till the end was all the time saying: don't worry, we will move you! If you're are in the Peter Walker, Claire and Louise hands it's mean you are in good ones. We are so happy today! It's our first house it's our real home. Tears in my eyes! Thanks for the wonderful work! The best recommendation! Good luck to everyone!Thank you. Thank you! ACIŪ!Jurga & Eugenijus
5/5
TrustpilotWould like to say a massive thank you…
Would like to say a massive thank you to Peter Walker & Claire Dartnell, recently bought the first property through them, excellent service, highly recommend it to anyone!
5/5
TrustpilotFantastic service
Fantastic service from Claire Dartnell and the team from start to finish. Always available to answer any questions, and provided me with updates to ensure everything went smoothly. Highly recommend.
5/5
GoogleI would like to thank Balgores for helping me to find a new place to live. Mark Claxton was an absolute star. He was professional, patient and extremely helpful. He made the whole process as easy as possible. Thank you.
5/5
GoogleJust recently got my flat through balgores and Reece has been extremely helpful with the processes. Would fully recommend Balgores for peace of mind.
1/5
TrustpilotThey work and act in the benefit of…
They work and act in the benefit of landlords. Recommendation: Focus on tenants and service. Not to be biased Listen, communicate and fix legitimate issue
1/5
TrustpilotThe worst estate agent that I have ever…
The worst estate agent that I have ever experienced. No customer service at all, no insight into the chain, no communication, passed around the office so having to explain yourself to multiple people. How they justify their 1.5% I do not know. Save yourself the stress and use someone else.
Agent replied · 12 June 2024
Dear Mr White,Thank you for your feedback. We have since spoken to your partner who is selling through us currently and discussed the above regarding her sale.The trail of events on the onwards purchase is where, unfortunately through no control of ours, this has fallen through. We will continue to assist your partners sale until a conclusion has been met, and wish you best of luck with a future purchase.Kind regards,Balgores Hornchurch
5/5
TrustpilotAbsolutely amazing company to work with…
Absolutely amazing company to work with ive bought both my properties via Balgores and rented then via Balgores also. Exceptional customer service and always willing to help and go that extra mile! Special thanks to Toni on the lettings side. Highly reccomended
5/5
GoogleI would like to thank Paul Newell and his team from Hornchurch Balgores on the professional way they dealt with the sale of my property. They kept me updated every step of the way, they listened to and carried out my instructions. This was …
5/5
TrustpilotDonna was right on the case all the…
Donna was right on the case all the time giving us timely updates and also chasing the various people involved to get us a timely completion.
5/5
GoogleKoy was absolutely amazing, thank you so much for the service provided!
5/5
TrustpilotThe Pride of Balgores
I was introduced to Gemma and Mackensie through Balgores whilst searching for our new home. She was able to help me arrange the best finance package more than what I was quoted by the banks by a mile. I have just received my full mortgage offer today and grateful for the hard she has put in for us. She would go above and beyond providing advice and guidance through the whole process even out of hours. I would highly recommend them both for all your financing needs.Gemma and Mackensie, thank you so much:)
5/5
GoogleJust bought a house through Balgores and Such gave as an excellent service from start to finish and would recommend Such and balgores
5/5
TrustpilotDonna Sales progressor
Donna was our Sales progressorWasn't an easy transaction however Donna was patient, efficient and very thorough ensuring the house purchase went through without any glitches
5/5
GoogleI received a professional service from Jody Manno who involved us in the process. Jody communicated with me and was accessible throughout the entire referencing process, during the property viewing Jody showed various properties available and informed us of what was to come to the market so we have more options. Great service from Jody
1/5
GoogleRecently conned and rail roaded my elderly nan and uncle into signing a contract to sell with them despite only wanting a valuation on the property. They preyed on their vulnerability being old and first time sellers making them sign a 3% fee (£12,000) and pay £400 for “marketing costs” ABSOLUTELY DISGUSTING. SHAME ON YOU.
5/5
TrustpilotEmily at Balgores Hornchurch was…
Emily at Balgores Hornchurch was exceptional, she provided a seamless and a professional experience in my property search, I would rate her customer service five star, by far the best service received so far. Thanks Emily and the Balgores team.
5/5
GoogleYou pay for what you get - Balgores is second to none in terms of selling and buying. Billy was top of his class when selling my property, keeping me regularly updated throughout and was on hand for any questions/issues that arose during …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Balgores Hornchurch is among the ESTAS 2026 winners.
- Best in Postcode (1)ESTAS Best in Postcode 2026
- RM11 Sales & Lettings (Landlords & Tenants)
Source: The ESTAS 2026 winners, as published.
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Questions about Balgores Hornchurch
Has Balgores won any awards?
Yes. Balgores won Best in Postcode (RM11) at the ESTAS 2026 awards.
