Trusted Agent profile · Horbury
★★★★★
1,055 reviews across 3 platforms
4 Cluntergate, Horbury, WF4 5AG
Part of Richard Kendall, see every office.
Richard Kendall's office in Horbury, at 4 Cluntergate, is rated 4.6 out of 5 across 1,055 reviews on three platforms, including 194 Google reviews rated 4.0.
194
Reviews on Google
This office
59
Reviews on Facebook
Business-wide
802
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Richard Kendall hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Horbury.
Every review we hold for the Horbury office, from every platform, shown as written. First names only.
5/5
TrustpilotLiz and Joanne provided great service…
Liz and Joanne provided great service during the selling process, ensuring we were updated on a regular basis and also chasing solicitors / buyer for updates.Would highly recommend.
Thank you for your review, it really is appreciated
5/5
TrustpilotI've used other agents in the past but…
I've used other agents in the past but Kendalls were helpful every step of the way. They followed up and kept us informed off progress.
5/5
TrustpilotExcellent customer service
Excellent customer service from valuation through to completion. Constantly kept everyone informed and were always on hand to help. Special thanks to Alison and Lucy
5/5
GoogleMy experience is awesome.
Thank you for leaving a review! We really do appreciate.
5/5
TrustpilotGreat experience
I purchased a property through Richard Kendall and I have nothing but praise for them. I had Shireen looking after us throughout. Making the whole experience, as a first-time buyer, clearer and stress free. Thank you.
Thank you for the review.
5/5
TrustpilotI sold my property through their…
I sold my property through their Wakefield branch and Joanne and Amanda were fabulous. Very supportive and always up-to-date with information. Extremely helpful. I would highly recommend.
5/5
GoogleGreat experience. The process wasn't long until have the flat. Very attentive staff.
Thank you for leaving a review for the rental team.
5/5
FacebookAmanda and Joanne couldn’t do enough to help us, they regularly updated us and had a very warm, friendly manner. We didn’t complete until moving day, but the correspondence with them on the day made everything run smoothly. Fantastic service from the first viewing until completion. Thank you!
Thank you for your comments and may we wish you all the best in your new home. Merry Christmas.
5/5
TrustpilotVery good service,nothing was too much…
Very good service,nothing was too much bother and they kept me informed at every stage of the sale,it was a five star service
Thank you for leaving a review
5/5
GoogleI rent out a property through Richard Kendalls. The first tenant was a nightmare but all the staff have done there very best to help and now sourced me a new really great tenant … more than happy !
Thanks so much for taking the time to leave your review.
5/5
FacebookWe have recently used Richard Kendall to sell our house and after a stressful process (not related to the estate agents), we can honestly say Richard Kendall have been brilliant throughout. Liz, our agent, was in regular contact, nothing was ever too much trouble for her and she even got involved in aspects that weren’t strictly hers to get involved with, just to try and help us. We are now buying a house advertised through Richard Kendall and are hopeful that they can be as helpful in the buying process.
5/5
TrustpilotUtterly professional..
We have several rental properties now and I employ RK to manage them all as they are utterly professional over the course of both sales and lettings dealing with Matt, Jessica, Amy, Jade and the office manager Carol. I have had some issues with tenants but thankfully they have helped sort them out quickly. I would have no qualms in recommending them!
5/5
GoogleWould like to start by thanking staff member holly robinson a fantastic checkout inspector who has gone above and beyond to make my end of tenancy stress free and helped my little familys move professionally and successfully I would like to wish you all the best with future tenants and would highly recommend you to anyone. Many thanks 😊 …
1/5
FacebookFirst people to view a house on Thursday late evening we was told by the vendor that they don’t have viewings until Saturday now. Estate agent got in touch with us Friday afternoon to tell us our offer had been accepted . we managed to get all our details within the same day which was Friday but we work full time so they closed before we managed to get it sent out . we was informed they would be in touch first thing on Saturday morning. However it came to Saturday morning 9am when they open we rang them 10 times before half ten and all they came up with was we can see your email is here but havnt had chance to open it . I believe this was a tactic to stall the offer so they could have more viewing on the Saturday . Absolutely diabolical service . All they care about is there commission and not about shattering peoples dreams . I’m sure if the vendor knew this they wouldn’t be happy what so ever . Just a shame I didn’t get the vendors number .
5/5
TrustpilotA positive experience
It was a pleasure using the services of Richard Kendall Estate agents. Amanda and Joanne provided excellent service in helping us sell our property. They are professional, friendly and tirelessly hardworking personalities who made the whole experience of selling a property a positive one. I highly recommend using Richard Kendall if you are looking to sell a property, first foremost because of their dedicated and wonderful staff.
5/5
TrustpilotAbsolutely Brilliant
Richard Kendall were absolutely fantastic throughout the process. Everyone that we dealt with on the phone and through email were very friendly, and excellent at giving us updates and chasing the solicitors whenever necessary. Would recomment
Thank you for the review.
5/5
TrustpilotKept up to date throughout the sale of…
Kept up to date throughout the sale of my house. Very professional service, with the customer at the forefront!
Thank you for leaving a review.
5/5
GoogleI would highly recommend Richard Kendall for selling property. They provide a first class service from start to finish.
Thank you for taking the time to leave a review.
5/5
GoogleThey went above and beyond to make things easy for us when we was renting are new home, especially kelly she was amazing ☺
Thank you for leaving a review
2/5
GoogleIt started well, dealing with them pre signing was good all the way to actual signing. Sadly as with many places this is where the service seemed to stop. We were told we needed to supply details and photos of the property if we felt there was damage that we could be held accountable for, of which there were multiple cases in our opinion. We emailed but got no response from them for weeks, we approached them on multiple occasions to have someone visit the property to view these issues since they had given us no response verbally or by email and on both occasions no one turned up. When speaking with the company about my disappointment in how they had handled our request, the person I spoke with was totally unapologetic and even tried to suggest it was our fault. Since then the few times I have spoken with people over the phone I have been surprised at how poor their customer relations seem. It's a shame that so many places seem to lose all interest once you signed on the dotted line.NegativeQuality, Professionalism
1/5
TrustpilotWould not recommend :-)
Richard Kendall where the estate agents acting on the purchase property. (JAM) The individuals involved persistantly tried to jeprodise my Sale which was going through with another Estate Agent, advising my buyer to pull out.. meaning the whole chain would of fell through and their Clients sale would of also fell through as we would of been unable to purchase. Very unprofessional and worrying, would not use.
5/5
TrustpilotMandy Bennett @ the ossett branch was…
Mandy Bennett @ the ossett branch was great from start to finish, she was professional in every aspect and made the whole process so easy and stress freeThank you Mandy
Thanks so much
5/5
TrustpilotGreat Service!
First time buyers and wasn’t really sure what the process was but Mandy couldn’t of helped more, she was so supportive, happy, polite and kept us updated every step of the way. Real thanks to her and highly recommend Richard Kendall.
Thanks so much for your review.
5/5
TrustpilotExcellent communication throughout the…
Excellent communication throughout the process with first class support when needed.
Thank you for leaving a review.
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Tell us what you need and we'll put you in touch. Richard Kendall hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Horbury.
