5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you for the 5* rating
Trusted Agent profile · Horbury
Richard Kendall Horbury reviews
★★★★★
1,051 reviews across 3 platforms
4 Cluntergate, Horbury, WF4 5AG
Richard Kendall's office in Horbury, at 4 Cluntergate, is rated 4.6 out of 5 across 1,051 reviews on three platforms, including 194 Google reviews rated 4.0.
194
Reviews on Google
This office
59
Reviews on Facebook
Business-wide
798
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Horbury office, from every platform, shown as written. First names only.
Google1/5
GoogleNever ring back. When you ask someone a simple question you don't get a straight answer.
1/5
GoogleGenuinely never fail be obnoxious through any form of contact. Avoid Avoid Avoid
5/5
GoogleRating only, no written review.
Agent replied · 23 November 2025
Thank you for the 5*
5/5
GoogleVery helpful and did exactly what they said they would do... would definatly recommend
5/5
GoogleReally positive experience renting from them, thoroughly helpful and understanding. Would highly recommend to others!
4/5
GoogleLovely people helpful and efficient
2/5
GoogleThey never called after I requested a valuation.
5/5
GoogleExcellent service deals with problems straight away no hassle. Would definitely recommend.
1/5
GoogleWas very difficult to work through
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent service, will use again.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 29 August 2024
We take all reviews seriously and are dedicated to ensuring every tenant has a positive experience with us. After thoroughly reviewing your comments and our records, it appears there may be some misunderstanding regarding your experience. Our records show that all maintenance issues reported by you were addressed promptly and resolved within an acceptable timeframe. We are committed to transparency and fairness, and we want to ensure any genuine concerns are properly addressed. If there has been an oversight or if you can provide additional information, please contact me directly at the Horbury Office at 01924 260022. We would be happy to discuss this further and resolve any issues you may have encountered. Thank you, Amy
1/5
GoogleTerrible experience
Agent replied · 29 August 2024
We take all reviews seriously and are dedicated to ensuring every tenant has a positive experience with us. After thoroughly reviewing your comments and our records, it appears there may be some misunderstanding regarding your experience. Our records show that all maintenance issues reported by you were addressed promptly and resolved within an acceptable timeframe. We are committed to transparency and fairness, and we want to ensure any genuine concerns are properly addressed. If there has been an oversight or if you can provide additional information, please contact me directly at the Horbury Office at 01924 260022. We would be happy to discuss this further and resolve any issues you may have encountered. Thank you, Amy
5/5
GoogleRating only, no written review.
5/5
TrustpilotVery professional and helpful.
Rating only, no written review.
5/5
TrustpilotFirst class service from start to finish
Rating only, no written review.
4/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Agent replied · 17 June 2024
Thank you for the review
4/5
GoogleRating only, no written review.
Agent replied · 17 June 2024
Thank you for the review
5/5
GoogleRating only, no written review.
Agent replied · 17 June 2024
Thank you
1/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
