Richard Kendall Horbury reviews

★★★★★ 5/5

Trustpilot

Professional; friendly, local estate agents

We recently sold our house in the UK before moving to the USA. Donna and Suzy assisted in the process and helped keep the whole thing going and minimised all stress in the house selling process. Our house sold very quickly and Suzy and Donna took care of everything from there to completion. They really pushed at the end as we were due to get on our flight to the USA and needed a prompt close on the house. We didn’t doubt them for a second! And even better, we barely lifted a finger!

Meg · 7 September 2022

★★★★★ 5/5

Trustpilot

Where to start....

Where to start......we have used Richard Kendall for almost 30 years buying and selling 6 different properties over that time. On every occasion we have received the most professional, courteous and friendly service. Our last two dealings were managed by Liz Cooke who is the most delightful and professional person to deal with. We actually requested Liz for our latest sale because we knew we’d be in safe hands, she didn’t disappoint! We hope our next purchase is a Richard Kendall property so that we can be assured it’ll be handled professionally.

Kevin · 7 September 2022

★★★★★ 5/5

Trustpilot

100% Recommend

We recently sold our home through Richard Kendall and had amazing service from start to finish, that I must mention all involved! David valued our property and was so polite, friendly and informative. Andy took beautiful photos and had the vision to show our home to its full potential. And Donna provided excellent service through the sales progression to completion and went the extra mile to, not only keep us in the loop at every stage, but to chase all other parties involved in the onwards chain to speed up the process! We won’t be in a rush to move again but if/when we do, we would absolutely use Richard Kendall again! Thank you all so much!

Natalie · 4 September 2022

★★★★★ 5/5

Trustpilot

Ellie is a credit to Richard Kendall

Ellie has been great throughout our 6 month tenancy from start to finish. We made a request in the renewal that required liaising with the leaseholder and the freeholder management, she managed to get it sorted within 2 working days! Communication was excellent, keeping me updated with necessary info and always polite. Credit to Richard Kendall!

Laurence · 5 June 2023

★★★★★ 5/5

Trustpilot

From the start of proceedings to…

From the start of proceedings to completion we have had 5* treatment from all the staff. Amanda was an absolute gem keeping us informed as to the progress of our sale, sometimes ringing us daily. Amber helped us all the way through trying to find a suitable property to buy. Golden Wonders all of you.Thanks from Garry and Ann

AnnC · 3 March 2023

★★★★★ 5/5

Trustpilot

I would like to thank Karen Marijewko…

I would like to thank Karen Marijewko for all the help with the purchase of my new house. And Liz and Joanne for the sale of my old house. They was very professional and friendly and kept me informed every step of the way. I would highly recommend Richard Kendall to anyone.

Graham · 20 September 2023

★★★★★ 5/5

Trustpilot

Mandy was fantastic!

Mandy was fantastic!! Good clear communication throughout the whole process. Questions were also answered promptly. Highly recommended!!

H · 26 November 2023

★★★★★ 5/5

Trustpilot

We are completing today on our house…

We are completing today on our house purchase. This has taken some time but Karen Marijewko has been wonderful at keeping everyone communicating and the purchase progressing. Thanks Karen for your efficiency.

Sarah · 12 August 2022

★★★★★ 5/5

Facebook

You do wonder why you pay an estate agent all that money when you first put your house on the market. Then you actually sell your house and find out why. When things got difficult Liz went above and beyond speaking to everyone involved in the chain in order to get the sale through. Without her it would never have happened. Many thanks for all your hard work. My only gripe is that they seemed reluctant, at times, to cover viewings when we were unavailable.

Paul · 31 March 2018

★★★★★ 5/5

Trustpilot

Great customer services

Great customer services, excellent communication Amy was really great and supportive. I felt I was listened to.the agency followed up issues with electrical appliances

Veronica · 18 May 2023

★★★★★ 4/5

Trustpilot

I can highly recommend Richard Kendall…

I can highly recommend Richard Kendall as an Estate Agent. They kept us up to date,were friendly,reliable and professional. Catherine and Shireen were very supportive in what was a challenging move !

Linda · 5 August 2022

★★★★★ 5/5

Google

Kelly went above and beyond to secure my rental and achieve within a short timeline to move in

Rachel · 21 October 2023

★★★★★ 1/5

Trustpilot

Absolutely shocking service

Absolutely shocking service from Richard Kendall's, we put our house on the market after being valued by Simon Kendall , 3 months later and we have had one viewing, no contact from Richard Kendall's, I have made numerous phone calls to recommend changing photos, sharing it on social media, lowering the price. Its difficult to see why they charge so much when I am the one telling them how to advertise my property.I have now put in notice to withdraw the property and spoke to a rather rude weekend manager who said that I was unable to speak with Simon Kendall as he deals with the letting side of things, funny how he was keen to speak to me when I was considering putting the house up for sale and now he's unavailable for the next 2 weeks!Extremely disappointing service from Richard Kendall's and I would not advise anyone to sell their home with this agent.

Mrs · 24 July 2022

★★★★★ 5/5

Google

Very efficient, friendly and above all great at keeping in touch, which is what you need during the stressful process of selling a property

Jacqueline · 10 August 2025

★★★★★ 4/5

Trustpilot

I sold my house through Richard Kendal…

I sold my house through Richard Kendal ans it completed in June 23 and whilst it wasn't straightforward that was not down to Richard Kendal. Amanda kept us fully informed and up to date with progress. All in all I was happy with how the sale went.

Vanessa · 27 December 2023

★★★★★ 5/5

Trustpilot

Feeling looked after

Fran from the Horbury office has looked after us fabulously.

Ellen · 22 December 2025

★★★★★ 5/5

Trustpilot

Very professional and communicative

Very professional and communicative. Jessica was such a massive help whilst I was moving out and nothing was too much. I would definitely recommend

Katherine · 27 April 2023

★★★★★ 5/5

Trustpilot

Exceptional service.

Exceptional service.Liz kept me informed throughout the whole process.

Rosemary · 20 April 2024

★★★★★ 5/5

Trustpilot

Elizabeth Cooke was an absolute pearl

We cannot speak highly enough of the level of service we received from Elizabeth throughout our purchase. She was lovely to talk to, allayed all our worries in the most stressful moments and expertly wrangled an exceptionally unruly chain of solicitors.Our weekly chats were a highlight throughout the process.

Dan · 3 September 2024

★★★★★ 5/5

Trustpilot

Richard Kendall Estate Agent

Richard Kendall Estate Agents in Pontefract provided an excellent service for our house sale.

NKB · 9 November 2025

★★★★★ 5/5

Trustpilot

Professional and caring

From my first meeting with Roger Hall, who viewed my property prior to sale, I knew I had chosen the right estate agents. The lovely Karen Preece, who was my appointed agent, kept me updated and calm, not always an easy task as the process of selling and buying progressed. Whenever I telephoned the office, the rest of the staff were wonderful, ensuring if they were not able to help, Karen or another agent would return my call very quickly. I recommend Richard Kendall Estate Agents wholeheartedly.

Patricia · 20 May 2022

★★★★★ 5/5

Trustpilot

Satisfied

Hi, Both of us my wife and I are thankful to Karen Marijewko for her hard work and dedication made sure the sale was completed thanks Karen.

Tariq · 9 December 2022

★★★★★ 5/5

Google

Cant recommend Richard kendalls enough, straight forward process and always kept me updated. Jessica and the team are great. Thank you

Karl · 18 June 2023

★★★★★ 5/5

Trustpilot

Couldn't recommend enough!

Our whole experience with Richard Kendall was 5*. From deciding to sell our home and making an offer on a new house, the team at Richard Kendall were there to support every step of the way. Joanne, Amanda and Liz gave constant updates to keep us in the loop on how the sale/purchase was going and helped to answer any questions that we had. Everyone was so friendly and approachable and made the stressful process of moving home so much easier. Thank you to everyone at Richard Kendall for all of your help. If you're thinking of selling your home, we'd definitely recommend that you give Richard Kendall a call!

KHunter · 6 May 2022