Trusted Agent profile · Horbury

Richard Kendall Horbury reviews

4.6

★★★★★ Excellent

1,051 reviews across 3 platforms

4 Cluntergate, Horbury, WF4 5AG

Richard Kendall's office in Horbury, at 4 Cluntergate, is rated 4.6 out of 5 across 1,051 reviews on three platforms, including 194 Google reviews rated 4.0.

Google logo

4.0 / 5

194

Reviews on Google

This office

Facebook logo

4.4 / 5

59

Reviews on Facebook

Business-wide

Trustpilot logo

798

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Horbury office, from every platform, shown as written. First names only.

5/5

Trustpilot

Bought our house 20yrs ago through…

Bought our house 20yrs ago through Richard Kendal. The whole experience was very positive. Right from putting in an offer, organising our mortgage and keeping us up to speed.

Carl · 29 April 2026

Agent replied · 27 May 2026

Thank you so much for your wonderful review and for placing your trust in Richard Kendall both when buying your home 20 years ago and now again for your sale. We are delighted to hear that Karen and the team supported you so well throughout, especially during what sounds like a challenging market and after the initial sale fell through. Keeping the momentum going and continuing to secure viewings is so important. Your continued support and loyalty truly mean a great deal to us, and we will be sure to pass your kind words on to Karen and the wider team. Thank you again for choosing Richard Kendall and we wish you all the very best for the future.

5/5

Facebook

We have recently sold a property and have had excellent service from Richard Kendall. Liz has overseen the entire process. The service we received from Liz was brilliant and she went over and above to help us with every step of the process. She kept us up to date with everything that was going on with regular updates and was always proactively keeping track of the sale. I would highly recommend Richard Kendall for their fantastic service.

Helen · 19 September 2020

Agent replied · 22 March 2026

Thank you so much for your recommendation of Richard Kendall Estate Agent, in particular Liz. We will pass your comments on to Liz. Thank you again 🙂

5/5

Trustpilot

Brilliant service!

We have just sold our house through Richard Kendall and have found the whole experience excellent. The communication from Amanda Dyson has been exceptional from start to finish. Thank you for a quick sale and a very smooth transition. Jan x

J · 13 June 2024

Agent replied · 16 June 2024

We appreciate the comments left for Amanda at our Pontefract & Castleford office. Thank you

5/5

Trustpilot

Fantastic service from Karen Marijewko!!

Karen was an absolute pleasure to deal with, she has been fantastic from start to finish on my new purchase!Always got back to me when she said she would, updated me throughout and nothing was too much trouble. Karen always went above and beyond for me.Extremely professional, knowledgeable, and helpful. Made the whole buying process so easy and smooth, even though I hit many problems along the way. Would highly recommend to anyone - I'll definitely be using again for sure!

Nigel · 24 January 2024

5/5

Google

Kate Thickett has been dealing with the take over of my rental property from another management company. She has gone above and beyond to gain all the relevant information needed from the previous company. The previous company that managed my property were un helpful and most of the time unresponsive to Kate's emails. Kate kept me informed of progress and finally it's all sorted. Thanks again Kate

Karen · 18 June 2022

Agent replied · 17 June 2024

Thank you for taking the time to leave a review for Kate

4/5

Trustpilot

Friendly, competent estate agents

Amber was dealing with the house that we were purchasing. Her manner was very friendly and she was conscientious in contacting us each week, or more regularly as necessary, to ensure everyone involved in the chain was updated.

Steven · 30 July 2024

Agent replied · 23 August 2024

Thank you for leaving a review for Amber at our Pontefract/Castleford office.

5/5

Trustpilot

Kelly has been amazing!

Kelly has been amazing throughout the move! Any questions I have had she has answered them. Kelly is very understanding and takes pride in her job. A massive credit to the team! Keep smashing it! Appreciate all your help! Thank you so much!

Anna · 1 May 2024

Agent replied · 16 June 2024

Thank you for leaving a review for Kelly within the rental department.

5/5

Facebook

I have been dealing with Jess and Amy from the Horbury branch from the start of my search for a new rental property and I couldn't of been in better hands. Towards the end Amy was my point of contact and I can't thank her enough for making a stressful time easier to cope with and after leaving today with my new keys I couldn't recommend them more if I tried......excellent service and everything was explained thoroughly and professionally.....thank you xx

Claire · 28 May 2019

Agent replied · 22 March 2026

Thank you Claire for your recommendation of our Rental department of Richard Kendall Estate Agent in particular Amy and Jess. We hope you are very happy in your new rental home 😊

5/5

Trustpilot

Excellent Service

A big thank you to Liz Cooke at Richard Kendall’s for all her kind help and assistance in selling our late mother’s property. Nothing was too much trouble and she kept us updated throughout. I would highly recommend using Richard Kendall’s.

Vicky · 3 June 2024

Agent replied · 16 June 2024

Thank you for leaving a review for Liz.

5/5

Trustpilot

Complex move - Karen Marijewko

Our move was a complex and stressful one but Karen Marijewko was fantastic. Karen kept in contact with us weekly, she was friendly, helpful, positive and had always got updates from other parties before speaking to us. It is obvious that Karen cares and we were very grateful for all of her help.

Rich · 14 September 2023

Agent replied · 16 June 2024

Thank you for leaving a lovely review about Karen.

5/5

Trustpilot

Outstanding service

Richard Kendall's have been outstanding throughout the process of my experience.Especially Donna at the Wakefield branch,always very helpful and always there if I didn't understand anything.I would definitely recommend Richard Kendall's if you are buying or selling,best of the bunch.

Zoe · 12 June 2024

Agent replied · 16 June 2024

We do really appreciate you taking the time to leave a review for Donna and a recommendation for Richard Kendall Estate Agent. Thank you

5/5

Trustpilot

Richard Kendall valued our house and…

Richard Kendall valued our house and they were our agents to sell our house.Karen was the lady dealing with the sale. She was excellent during the whole process and kept me informed about what was happening every step of the way. She even let me know when she was going on holiday and called me as soon as she was back with more information. We could not go through the whole process of sale as we withdrew from sale because of changes in our circumstance. I would highly recommend the estate agent as a company, and would definitely recommend Karen as the representative to deal with any sales or purchases.

RAM · 3 January 2024

5/5

Trustpilot

Richard Kendall team especially …

Richard Kendall team especially Elizabeth Cooke have been a real help in buying our property. Liz has been actively pursuing the whole process from the start till handing over the keys. She has been extremely polite and efficient.

Altaf · 15 July 2024

Agent replied · 23 August 2024

Thank you for leaving a review for Elizabeth.

5/5

Trustpilot

Karen Marijewko

We exchanged contracts today for the purchase of a property sold by Richard Kendall Estate Agents. Throughout this process Karen Marijewko has been extremely helpful. Indeed in the nicest possible way she as been pleasantly persistent in chasing what needed to be chased, including some rather tardy solicitors!Well done Karen and thanks

Paul · 8 September 2023

Agent replied · 16 June 2024

Thank you for your reply

5/5

Trustpilot

Happy house buyer

I bought my house through Richard Kendall. Karen was the lady dealing with the sale. She was excellent during the whole process and kept me informed about what was happening every step of the way. She even let me know when she was going on holiday and called me as soon as she was back with more information. I would highly recommend the estate agent as a company, and would definitely recommend Karen as the representative to deal with any sales or purchases.

Rachael · 14 December 2023

5/5

Trustpilot

Highly recommend they were very…

Highly recommend they were very informative weekly chats to keep us updated (gonna miss our weekly chats with Miranda) they are super helpful and do give good recommendations for trades men etc

Jordan · 15 March 2026

Agent replied · 21 March 2026

Thank you so much for your lovely review. We are really pleased to hear you felt well informed throughout and enjoyed the weekly updates. We are sure Miranda will miss those chats too. It is great to know you found the team helpful and that our recommendations were useful along the way. Your recommendation means a great deal to us and we will be sure to pass your kind words on to Miranda. Wishing you all the very best in your new home.

5/5

Trustpilot

Reliable agency

I have used Richard Kendall agency to sell and buy a house. They have been great in communicating everything from start to finish, all the viewings and offers were well organized and house sold reasonably quickly. We had an agency worker Elizabeth Cooke, who looked after us throughout the process. She has been very supportive and positive during at times stressful time, keeping good link with the solicitors, buyers and sellers. She would always call back and kept checking on us regularly, we always knew what was happening. I have been happy with Richard Kendall agency services and would recommend as very effective and personable.

Gosia · 27 September 2024

Agent replied · 29 October 2024

Thank you for leaving a review for Elizabeth at our Wakefield office. We hope you are happy in your new home.

5/5

Trustpilot

Brilliant service from start to finish

Liz at Richard Kendall's is a superstar. She kept me fully informed throughout the process in a friendly and reassuring way. She kept in touch with all parties ensuring great communication. This made the whole experience a lot less stressful than it could have been!

Mrs · 19 November 2025

Agent replied · 23 November 2025

Thank you for sharing such a lovely review. It’s great to hear how well Liz supported you and kept everything on track. She works hard to make the process as clear and stress-free as possible, so your kind words will mean a lot to her.

5/5

Trustpilot

I have been dealing with Alice from the…

I have been dealing with Alice from the Horbury branch, she had been great from start to finish :) would highly recommend Richard Kendall😀

Darcy · 12 May 2026

Agent replied · 27 May 2026

Thank you so much for your lovely review. We are delighted to hear that Alice looked after you so well from start to finish and made the whole experience a positive one. Your recommendation means a great deal to us and we will be sure to pass your kind words on to Alice and the Horbury team. Thank you again for choosing Richard Kendall.

5/5

Trustpilot

Such high standards

Such high standards. I have used Richard Kendall’s on several occasions, both as a buyer and to sell. In both instances they have been so professional and knowledgeable about their business. From the initial valuation to the quick response of any updates/queries in communication regarding my property. We have been lucky to have had Elizabeth Cooke from the Wakefield office help us out and keep us updated with our property. She has gone above and beyond her job role in helping us out with our sales. I would definitely recommend the company and wouldn’t hesitate to use again Such high standards from the photographer to the girls/guys on the end of the phone. Thank you ☺️

Amanda · 19 September 2024

Agent replied · 29 October 2024

Thank you for leaving a such an amazing review. We really do appreciate it.

5/5

Trustpilot

Excellent Service, whether Letting or Selling

Richard Kendall began managing the letting of my property back in 2012 until selling it this year, and during that time I've found all aspects of the care and sale of my property to be in excellent hands. I have really appreciated their proactivity, professionalism, responsiveness and correspondence, all of which has been maintained to a consistently high standard. I would fully recommend the Richard Kendall team to anybody who is either letting or selling their property without any hesitation whatsoever.

Mark · 19 September 2024

Agent replied · 29 October 2024

Thank you for taking the time to leave a review.

5/5

Trustpilot

From first applying for a viewing to…

From first applying for a viewing to application and then moving in , has been exceptionally quick. Thank you Jessica Judd for your support throughout the renting process. I would highly recommend Richard Kendall Estate Agents.

Gabriel · 14 July 2024

Agent replied · 23 August 2024

Thank you for leaving a review.

5/5

Trustpilot

Very pleased with the service from the…

Very pleased with the service from the team when purchasing our property.Good communication, always prompt returning calls and e-mails.Catherine and Shireen were my "go to" ladies when I had any questions or concerns.They were always very professional, friendly and helpful.I would definitely recommend Richard Kendall estate agents.Thankyou

Gillian · 7 December 2023

Agent replied · 16 June 2024

Thank you for leaving a review for Catherine and Shireen.

5/5

Trustpilot

Highly recommended

After a fairly quick sale, our buyer was an absolute nightmare but Joanne and Donna at Richard Kendalls dealt with her extremely calmly. They took on work which was not theirs to do and made sure everything at our end was dealt with in a timely manner, if only all agents worked like they did. Special thanks also to Liz who had to listen to our buyers rants daily. (Its worth saying that anyone buying a house should always make sure they use reputable, approved legal services and not blame others for their own choices). From start to finish the agents were helpful and thorough. Highly recommend.

Steve · 17 September 2024

Agent replied · 29 October 2024

Thank you for leaving a review and recommendation.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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