Trusted Agent profile · Horbury
★★★★★
1,052 reviews across 3 platforms
4 Cluntergate, Horbury, WF4 5AG
Richard Kendall's office in Horbury, at 4 Cluntergate, is rated 4.6 out of 5 across 1,052 reviews on three platforms, including 194 Google reviews rated 4.0.
194
Reviews on Google
This office
59
Reviews on Facebook
Business-wide
799
Reviews on Trustpilot
Business-wide
Every review we hold for the Horbury office, from every platform, shown as written. First names only.
5/5
TrustpilotThankyou …
We were kept up to date on the progress of the sale of our property. Elizabeth Cooke was efficient and very helpful. Elizabeth was very friendly and always made you feel at ease.
Thank you for the review for Elizabeth
5/5
TrustpilotThis was my first time selling a house…
This was my first time selling a house and Richard Kendall have been the right fit from the start with amazing communication, support and advice. Elizabeth Cooke handled my case and she has been brilliant throughout, chasing up matters, keeping me in the loop and always being friendly and approachable. She was always easy to contact if I ever needed anything and got back to me promptly. I never had any doubts in the process with Liz dealing with it and would not have wanted anyone else to go through such a huge process with. I would use Richard Kendall again and would recommend them to anyone. For something as stressful as a house sale it really was an easy experience so thank you again Liz and everyone at Richard Kendall!
Thank you so much for taking the time to leave a review for Liz.
5/5
TrustpilotBuying our first house
Me and my boyfriend have recently bought our first house. From the minute we booked a viewing Richard Kendall have been amazing. The whole process is daunting especially if you are a first time buyer. However Richard Kendall have really supported us and given us the best advice. After putting our offer in, we were then supported by Karen based in Wakefield. She made sure she contacted us, regular updated. She was genuinely a lovely person to speak to (I think I will miss our weekly calls). The whole process with them felt personal and for what could have been a scary process, they really reassured us. Thank you
Thank you for leaving a review for Karen. We wish you all the best in your first home.
5/5
TrustpilotDonna and Suzanne were very helpful…
Donna and Suzanne were very helpful during the process of my house move. They kept me up to date and liaised with the vendor in order to ensure our questions and negotiations were dealt with professionally and efficiently. Thank you for your help.
Thank you for leaving a review and have a lovely Christmas.
4/5
TrustpilotWakefield city office
The agent Karen M was friendly and kept me informed throughout the process of buying a flat.due to circumstances there were a couple of occasions when she was not available to answer an enquiry but other agents in the office were able to fill in
Thank you for your kind review. We’re so pleased to hear that Karen provided friendly and consistent support throughout your purchase.
5/5
TrustpilotElizabeth Cooke is simply the best
My agent for the sale was Elizabeth Cooke. She was absolutely fantastic. Her enthusiasm for what she does shines through and it's a pleasure to deal with her. Would thoroughly recommend Elizabeth to anyone buying or selling.
Thank you for taking the time to leave a review.
5/5
TrustpilotLorraine Wilson and Andy Jenkins
Where to start, from valuation to sale the whole team were fantastic. Huge thankyou to Donna and Melanie who kept us updated on the purchase. We can't thank Mandy enough she made our sale as smooth as a sale can be. Her constant updates and intermediary skills with solicitors and our buyer were remarkable. Wonderful polite, professional staff.
Thanks so much for the review for our Ossett office
5/5
TrustpilotOur agent was Karen Marijewko and was…
Our agent was Karen Marijewko and was very good, keeping in contact regularly with updates and processing the sale on our behalf and the vendor. She forecast at the beginning how long the purchase would take and was spot on, well done.
We are so pleased to hear that Karen kept you well informed and that her experience and accuracy helped make your purchase run smoothly. She always works hard to keep everything on track for her clients, so your feedback means a lot.
5/5
TrustpilotThank you!
Thank you to RK for amazing service throughout the sale of my property. Special thank you to Karen Marijewko who has always given me regular updates, followed through with her actions and I couldn’t have asked for better support from her.
Thank you for leaving a review for Karen.
5/5
TrustpilotHad a perfect experience. with…
Had a perfect experience with purchasing our property, Karen Marijewko went above and beyond, advising us on both progress of the purchase, even more than our solicitor, and helping with any queries we had.
5/5
TrustpilotGreat service
Great service, fast and very efficient. Thank you for all your time and effort to make this run smoothly.A lot of thanks to Elizabeth who was fantastic.
Thank you for leaving a review.
1/5
GoogleRecently I have purchased a property in Featherstone, which I intend to rent out. As part of the process, I arranged to meet Matthew, a letting agent from Richard Kendall, at my property. …
Thank you for taking the time to leave your feedback, Liam. We are sorry to hear you feel disappointed and we would like to clarify the position. As confirmed in writing on New Year’s Eve, a reduced letting fee was agreed and applied. … More
5/5
TrustpilotAlannah was very helpful with us ..very…
Alannah was very helpful with us ..very knowledgeable and such a sweetheart.. she actually knows how to provide an excellent customer service.. such a kind soul. Thanks Alannah Highly Recommend her!!
This is such a lovely review for Alannah, thank you so much.
5/5
TrustpilotRichard Kendall, brilliant.
Our point of contact for our Sale was Karen. She was extemely helpful, considerate and detailed. A true credit to Richard Kendell and the fantastic service.
Thank you for leaving a review.
5/5
TrustpilotTwo property sales in Ossett
We sold two properties in Ossett, and the support and help we received from the Ossett office, and Lucy in particular, was fantastic.Both sales were problematic to some extent, one requiring a deed of variation, and the other one requiring additional documentation from the buyer and their solicitor.On multiple occasions, Lucy helped coordinate activities and actions across both sets of solicitors, and the buyer and seller, ensuring that the sales both went to completion. Without her involvement, at least one of the sales would have fallen through.The original marketing of the properties and guidance on asking price was done very professionally, and Richard Kendall’s support in allowing one of the buyers to rent out the property as the sale went through allowed us to accept a slightly lower asking price.I would happily recommend them, and would use them again for future purchases and sales.
Thank you for taking the time to leave a review for Lucy and the service that you received from Richard Kendall.
5/5
FacebookJust finalised buying my first home through Richard Kendall. They were an amazing and professionally run business with a friendly and welcoming twist. I dealt with Liz at the Wakefield office and I couldn't be happier. I was kept informed and given much needed advice, with this being my first purchase and on my own, I needed all the help I could get. Fantastic from start to finish and couldn't recommend them more.
Thank you for recommending Richard Kendall Estate Agent. We have passed your comments onto Liz at our Wakefield office. May we wish you all the best in your first home, from all at Richard Kendall.
5/5
TrustpilotAn Amazing Agency - They Set The Standard!
While some of the comms from our solicitors on both sides might have been questionable, the communication that we've had from Richard Kendal throughout this whole process of selling our house was AMAZING. Karen and the team kept us updated at every single point, even when there'd been little progress, and provided all of the information and guidance that we've asked of them. I honestly wish that other companies within the property industry had the same level of customer care that Richard Kendall have - it's been a pleasure working with the team! :)
5/5
TrustpilotGreat Service
We had great service with Richard Kendall, especially with their manager Amanda. Amanda was very helpful throughout the whole process and was very professional. The whole experience was seamless and all our questions were answered by return. We would highly recommend Richard Kendall to everyone, as they provide a top class service.
Thank you for leaving a review
1/5
GoogleTERRIBLE agency worst one i have ever dealt with. They expect you to pay your rent on time and to leave the property in 5 star immaculate condition but they don't give you an immaculate service. If any problem arrises you will be the one …
We are sorry to hear about your experience and would like to look into this further. Could you please provide us with the property address so we can investigate your concerns fully? If you would prefer to discuss this privately, you can … More
5/5
TrustpilotI put my house on the market with…
I put my house on the market with Richard Kendall Wakefield office.Within the first day I had 5 viewings and I accepted an offer within the first week.Karen Marijewko was my contact and was amazing, keeping me up to date with the progression of the sale on a weekly basis. Karen was also available at any time to answer any questions or queries that I had and was always happy to help.I would recommend Richard Kendall’s to anyone and definitely would use them again 😊
5/5
TrustpilotStaff are so helpful
Staff are so helpful. Alice in particular could not do enough to help with everything and was always available to answer any questions
Thank you so much for your kind review. We are delighted to hear that you found the team so helpful and that Alice went above and beyond to support you. Being available and ready to help with any questions is exactly what we aim to provide. We will be sure to pass your lovely comments on to Alice. Thank you again for choosing Richard Kendall.
5/5
TrustpilotGreat experience
We have had a great experience selling our house with the Wakefield Northgate branch and with Elizabeth Cooke, our advisor. Liz was very proactive, chasing information for us and keeping us updated regularly. Not much more I could ask for from an estate agent! Very friendly service from everyone I spoke to in the branch, would recommend to friends and family!
5/5
TrustpilotReally efficient and friendly service
Thank you so much for your lovely review. We are delighted to hear that you found the service both efficient and friendly. Thank you for choosing Richard Kendall. We really appreciate your feedback.
5/5
TrustpilotProfessional & Highly Supportive
Selling my house through Richard Kendall was a great move. Amanda at the Pontefract office was there for me every step of the way. I couldn’t have asked for a better person to handle my sale. She did a fantastic job with the communication between me and the buyer and always pushed the solicitors for updates. My sale wasn’t as straight forward as any of us had hoped but Amanda didn’t let that phase her. Her professional and friendly support continued though-out the whole process. I’d highly recommend Richard Kendall.
Thank you for leaving a review for Amanda
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