Every review we hold for the Horbury office, from every platform, shown as written. First names only.
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5/5
GoogleI have been meaning to write a review for a while.
We moved to Wakefield 10 years ago. We rented our house through the Horbury office. Always helpful and get back to you.
Then we started looking for our 1st bought home 7 years ago. When viewing, Richard Kendall always get back to you. Other agents don't always. I would say 50/50. But Richard Kendall without fail. The buying process was smooth with them.
When we came to sell, we didn't go anywhere else, because above all customer service is king. We didn't even compare prices as we knew we would go with then whatever. That is what a great brand does.
Bought our 2nd house with them and Catherine, Lucie and especially Melanie were always helpful and understanding.
Richard Kendall are not just a great estate agent. They are a great business with customer service at the heart. This is why they are so successful.
Thanks.
Chris Β· 18 April 2024
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5/5
TrustpilotYet again an excellent service from allβ¦
Yet again an excellent service from all the staff at RK but a special thank you to Karen Marijewko who always delivers a fantastic service and maintains amazingly good communications throughout ! So good to find a company that delivers what it promises Thank you David
David Β· 24 May 2024
Agent replied Β· 16 June 2024
Thank you for leaving a review for Karen.
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5/5
TrustpilotKaren Marijewko went above and beyond
Karen went above and beyond to keep us in the loop at all times when buying our new property, and I truly believe she had our best interests at heart throughout the entire process. In hindsight, we wish we had sold our property with Richard Kendall, but we had already signed a contract with a different one. We are now living in our dream home, and I have to keep pinching myself!
Mary Β· 4 September 2024
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5/5
TrustpilotKaren Marijewko was excellent all theβ¦
Karen Marijewko was excellent all the way through the sale of my property
Martin Β· 26 May 2026
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5/5
GoogleAmy was so helpful and efficient in assisting with our new rental property. After a brief scare of our original property not being ready to move into, we were given the option of having a look at another - the lovely house we now live in! Amy kept us up to speed with any issues and we would be happy to go through Richard Kendall and Amy in future for renting.
Jessica Β· 18 June 2022
Agent replied Β· 17 June 2024
Thanks so much for your review its really appreciated
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5/5
TrustpilotI recently sold and bought a houseβ¦
I recently sold and bought a house using Richard Kendall's in Wakefield.Very good experience,Donna and Joanne were very helpful through out my journey,if I had any queries,they were happy to talk through anything I wasn't sure about.Well done girls,I will definitely recommend Richard Kendall's to my family and friends if moving home.
Zoe Β· 18 January 2024
Agent replied Β· 16 June 2024
Thank you for leaving a review for Joanne and Donna.
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5/5
TrustpilotI have delt with Richard Kendalls forβ¦
I have delt with Richard Kendalls for some time. Everyone there work very hard great team. Thanks to Kelly I managed to rent my house out at the last min. She realy went the extra mile to complete. Many thanks to Sarah ( Normanton office) for all her hard work with 201 house sale.
David Β· 28 November 2023
Agent replied Β· 16 June 2024
Thank you for leaving a review
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5/5
TrustpilotI was a purchaser of a property Richardβ¦
I was a purchaser of a property Richard Kendal were selling & have to say that the te worked tirelessly to assist the sale even though I wasnβt the client I was was so impressed by the effort put into making the purchase transition go smoothly. Very impressed with the team & would recommend over any other estate agent mainly due to the customer service experience.
Lee Β· 10 December 2022
Agent replied Β· 16 June 2024
Thank you for the review.
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5/5
TrustpilotMiranda dealt with our house sale fromβ¦
Miranda dealt with our house sale from start to finish. She was absolutely amazing! Chasing enquiries and keeping us updated with progress was done with absolute commitment to us.
Steve Β· 20 May 2026
Agent replied Β· 27 May 2026
Thank you so much for your wonderful review.
We are delighted to hear that Miranda supported you so well from start to finish and showed such commitment throughout your sale. Keeping you updated and chasing progress really does make all the difference.
Your recommendation means a great deal to us and we will be sure to pass your kind words on to Miranda.
Thank you again for choosing Richard Kendall.
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5/5
TrustpilotElizabeth Cooke
Big shout out to Liz for making the sale of our house happen! Selling your property is so stressful but Liz was so calm and positive. So friendly and upbeat, always there for all my daft questions πThanks Liz for making this house move almost stress free π
Maxine Β· 23 March 2024
Agent replied Β· 23 August 2024
Thank you so much for taking the time to write about your experience. We wish you all the very best in your new home.
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5/5
FacebookWe've bought, sold and rented 5 or 6 properties over many years with Richard Kendall and we have never had cause to question their commitment, service or professionalism. Our latest sale was managed by Liz Cooke who was an absolute star. Despite a very challenging time due to delays because of covid, a long sale chain and some last minute curved balls Liz was a true professional and a great person to have on the end of the phone from the start right through to completion. Many thanks for a great service.
Kevin Β· 15 July 2020
Agent replied Β· 22 March 2026
Thank you so much for taking the time out to leave a recommendation for Richard Kendall Estate Agent and in particular Liz at the Wakefield office. It's great to read that you have been happy with the service provided from the rental department to then also use the sales department as your acting agent in your recent sale. Thanks again ;-)
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4/5
TrustpilotThanks Mandy Bennett
Our Agent at Richard Kendall throughout our house sale was Mandy Bennett. Mandy was always extremely friendly, positive and helpful and sought to answer any of our questions and queries in a prompt and efficient manner. Despite this sale taking longer than the average, which was due to issues outside of the control of Richard Kendall's, Mandy persevered and always kept us informed; her input ensured that the sale kept moving in the right direction and ultimately to a successful conclusion.
Warren Β· 16 March 2024
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5/5
TrustpilotBrilliant experience
I'd like to share my wonderful experience with Jessica Judd at Richard Kendall. From start to finish, Jessica made our renting process incredibly smooth.We trully appreciate Jessica's professionalism and clear communication. She was always quick to respond to any questions or concerns we had, and her attention to detail ensured that everything was taken care of efficiently. She was extremly helpfull in getting all details negotianted with a landlord.Jessica was not only highly competent, but she also had a friendly approach. Her dedication to providing excellent service made all the difference in our renting experience.If you're looking for someone reliable, friendly, and knowledgeable to assist you with your rental needs, I can't recommend Jessica more.
Anna Β· 15 March 2024
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5/5
TrustpilotNew house
Would like to thank Amy for making the paperwork of renting my new house a breeze, she greeted me with a friendly smile even though I was accidentally late for my appointment, so Happy with my new house I found through Richard Kendall,Thanks for all your help Amy.From Joe Ennis.
MR Β· 31 January 2024
Agent replied Β· 16 June 2024
Thank you for leaving a review for Amy
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5/5
TrustpilotSell of property
Just sold my dadβs house with Richard Kendall and had an excellent service from start to finish. Karen Marijewko from the Wakefield office guided us through the process and was extremely professional and helpful throughout. Would highly recommend!
Dawn Β· 28 February 2026
Agent replied Β· 21 March 2026
Thank you so much for your kind review. We are really pleased to hear that you received excellent service from start to finish and that Karen supported you so well throughout the sale of your dadβs house. We understand how important it is to feel guided and reassured during the process. Your recommendation means a great deal to us and we will be sure to pass your lovely comments on to Karen. Wishing you all the very best moving forward.
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5/5
TrustpilotExceptional service
Having used Richard Kendallβs to sell my motherβs house, I have nothing but praise for their efficient, professional and friendly service. Elizabeth Cooke (Liz) dealt very assuredly and agreeably with all aspects of the sale, and was instrumental in ensuring a rather challenging sale went through as smoothly as possible. Very knowledgeable, friendly, clear and helpful, she managed every aspect of the sale with undaunted persistence. Her expertise and exceptional tenacity in keeping all parties focused were both invaluable and reassuring. The weekly progress reports she provided without fail, ensured I maintained every confidence in the process.I would highly recommend Liz and Richard Kendallβs, and would definitely use them in the future.
Helen Β· 26 February 2024
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5/5
TrustpilotI was hesitant about spending my moneyβ¦
I was hesitant about spending my money using a traditional estate agent when there was so much advertising promoting free or low cost house selling. I am so glad I stuck with my instincts and went with Richard Kendallβs. No fuss & no bother, no hidden costs. We were lucky to have wonderful Elizabeth Cooke (Liz) looking after our sale. Liz was a superstar from start to finish. I honestly donβt know if I would have survived the process without her calming influence or professionalism.
A Β· 26 February 2024
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5/5
TrustpilotRichard Kendal has to be the bestβ¦
Richard Kendal has to be the best estate agents in the district the staff commitment on selling my house has been amazing, all credit is due to Elizabeth Cooke her determination to her work is above and beyond as with my sale there where several issues further down the chain which held up our completion by several months but due to Elizabeth's total commitment to see the transaction thro to the end it all came thro as she would contact all the chain's estate agents and solicitors several times a week to keep up the progression of our sale/completion we cannot thank Elizabeth Cooke enough for all her hard work and dedication to make sure our sale went smoothly I cannot stress how satisfied we are with Elizabeth's service through Richard Kendal estate agents (they have sold me two properties) over the last 8 yrs and each time have delivered a fantastic service I will highly recommend them to anyone a great big THANK YOU
CustomerFRANCIS Β· 25 February 2024
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5/5
FacebookI would absolutely highly recommend Richard Kendall's Estate Agent, Liz Cook went above and beyond for my mum's house move and we really couldn't have done it all without her. We actually sold mums home with another company (who were majorly disappointing) but Liz Cook was the estate agent for the property we were buying, and she was amazing every step of the way. She kept us up to date with everything we needed to know, helped us with information our own estate agents forgot to help us with, and really gave five star customer service. Thank you so much to this company, we would highly recommend you to anyone we can π
Rebecca Β· 15 February 2020
Agent replied Β· 22 March 2026
Thank you for the recommendation following your recent purchase especially for your kind words regarding Liz.
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5/5
FacebookI had never sold a house before and really wanted a trusted estate agents so I got A Lot of valuations. As soon as the gentleman came I had a good feeling about Richard Kendal estate agents. The pictures were amazing (made even me want to buy my house) and were included in the price. They quickly produced the brochure and put it online.
Most of their offices are in and around Wakefield. My house was in Dewsbury so I was concerned that with it not being their area that it would impact the amount of viewings but lucky me the first viewers bought it. The selling process after here took longer than I expected but Donna and Suzanne were great at keeping me informed and chasing the relevant people. Thank you my new house is out of area but hopefully if I ever come to sell it you will have expanded with an office here.
Beckie Β· 26 January 2020
Agent replied Β· 22 March 2026
Thank you for your recommendation and we are so pleased that you were happy with the service that you received.
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5/5
TrustpilotGreat service from Richard Kendall
Great service from Richard Kendall, my property sold quickly, with the whole process from going on the market to completion taking around three months in total.
Long Β· 21 May 2026
Agent replied Β· 27 May 2026
Thank you so much for your detailed and honest review.
We are delighted to hear that your property sold quickly and that the process ran smoothly through to completion. It is great to know that Emily supported you well throughout and kept communication clear and prompt for both yourself and the buyer.
We also appreciate your feedback regarding the initial stages, as this is always helpful for us to review and improve our service.
Thank you again for choosing Richard Kendall and we wish you all the very best moving forward.
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5/5
TrustpilotKaren Marijewko has been great!
Karen Marijewko has been great throughout the experience! Very straightforward and to the point in a lovely polite manor which made things very efficient. Always quick to respond and deal with any issues that came up. Really glad we had Karen to guide us through the process.
Ryan Β· 8 March 2024
Agent replied Β· 16 June 2024
Thank you for the review.
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5/5
TrustpilotFantastic service from Richard Kendall
Fantastic service from start to finish from Karen Marijewko and all the team at Richard Kendall.
R Β· 3 August 2026
Agent replied Β· 22 September 2026
Thank you so much for your wonderful review.
We are delighted to hear that Karen and the wider team supported you so well throughout your purchase.
We will be sure to pass your kind words on to her.
Thank you again for choosing Richard Kendall and for your recommendation.
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5/5
TrustpilotGreat Service Great Price
Just want to say thanks to Amanda, Kelly and everyone at Richard Kendall for their great service. I have sold my property to my tenants who were first time buyers. I felt I could always get in touch with the office and get an update from Amanda. So as well as the great service at a good price this made the process easier. I would not hesitate to use Richard Kendall again in the future.Thanks again Anthony Nixon
Anthony Β· 15 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.