5/5
TrustpilotYou were so quick at getting things…
You were so quick at getting things done and darn was so helpful
Trusted Agent profile · Hook
ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Hook reviews
★★★★★
840 reviews across 1 platform
Station Road, Hook, RG27 9YG
ANCHOR LIFESTYLE DEVELOPMENTS LIMITED's office in Hook, at Station Road, is rated 3.9 out of 5 across 840 reviews on 1 platform.
Reviews
Every review we hold for the Hook office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThe local Manager and our previous…
The local Manager and our previous manager acting promptly making sure everything went smoothly. They are very professional and always there to help
Agent replied · 24 August 2024
Dear Loretta Fox, Thank you for your review. Happy to hear you had a smooth move in and that both managers were helpful.
5/5
TrustpilotI feel ry comfortable and safe in my…
I feel very comfortable and safe in my new home, the house managers Dannii and Gail have made me feel very welcome and are very kind lovely ladies.
Agent replied · 12 June 2024
Dear Wendy, Thank you for your review and valuable feedback! We're delighted you're enjoying your new home.
5/5
TrustpilotAdmiral Court Carshalton - New Start
I was introduced to Anchor Housing by Thames Reach. I was not sure what to expect when I arrived for my viewing with Scheme Manager Louise Laudat, but was immediately put at ease by how friendly she was. The communal gardens are well kept and there was an atmosphere of peace and harmony throughout the scheme. I was delighted to be offered a flat at the scheme and continue to settle in.
5/5
TrustpilotThe staff are all very friendly,helpful…
The staff are all very friendly,helpful nothing is too much ttouble, the care staff are also very Good. The meals are very tasty and plentiful.
Agent replied · 12 June 2024
Dear Mrs Testa,Thank you for your review and valuable feedback. We are happy to hear that you are enjoying the meals and that the care staff is helpful.
5/5
TrustpilotGreat communication with the Manager.
Great communication with the Manager at the particular complex I moved into while moving, pre-decorating, and now that I've officially occupied my flat. Very happy in all aspects.
Agent replied · 12 June 2024
Dear Mr Davison,Thank you for your review and your valuable feedback. We're delighted that you are enjoying your new home.
5/5
TrustpilotI live in tenerife
I live in tenerife, and am shortly returning to England. Sorted everything out by telephone, email and whatsapp.
Agent replied · 22 October 2024
Dear Alan Maxfield,Thank you for your review. We are happy to learn that all communications were clear. Wishing you a safe trip to England.
5/5
TrustpilotWas made to feel welcome and everything…
Was made to feel welcome and everything explained fully great experience 😊
5/5
TrustpilotThe way everyone helped in us getting…
The way everyone helped in us getting our home with you.Nd Tina the on site warden.
Agent replied · 22 October 2024
Dear John Summers,Thank you for taking the time to leave a review! We're glad you know you had lots of help moving into your new home, including support from our colleague Tina. We hope you'll be happy in your new home.
1/5
TrustpilotThis place is not safe the alarm was…
This place is not safe the alarm was going off all night some one broke in the fire exit
Agent replied · 29 August 2024
Dear Tracy Odea,Thank you for your review. As we'd like to investigate further, please contact our Customer Relations team on 0345 602 5516 Monday to Friday 8am - 6pm or email at customer.relations@anchor.org.uk referring to this review. All feedback will allow us to resolve any problems and improve our services to you.
4/5
Trustpilotworking together …
They seem to be working well so far Im sure things will work out well.
Agent replied · 22 November 2024
Dear Mr R N Bennett,Thank you for taking the time to leave us a review. We're glad things are going well so far and hope you'll continue to be happy with our services. We wish you lots of happiness in your home.
5/5
TrustpilotGreat Retirement Apartments.
Apartments are great and any problems are resolved straight away. Care facilities are first class and nothing is too much trouble for the Management, Care Staff and Restaurant Cooks and waitresses. Meals have more than 4 choices including vegetarian options. Am extremely happy to highly recommend the Popplewell Springs Retirement facility on the edge of Tadcaster.
Agent replied · 12 June 2024
Hi ChrisThank you for taking the time to leave some lovely feedback for us.It's great to hear that our colleagues in Popplewell Springs are taking good care of you.Kind RegardsChantelle
5/5
TrustpilotNice Accommodation And Pleasant, Helpful Staff
Well-known company which treats its staff and residents fairly. The accommodation is lovely, and both the staff and residents are friendly and approachable.
Agent replied · 12 June 2024
Dear Hazel, Thank you for your great review and valuable feedback. We're glad to hear how the staff were helpful and approachable and hope you'll continue to be happy in your new home.
5/5
TrustpilotWithin days of moving in
Within days of moving in, I have felt very relaxed. The management team have been very helpful. The other residents have made me feel very welcome
Agent replied · 12 June 2024
Dear Janet, Thank you for your review and valuable feedback. We are glad that the management team have been so helpful and the residents welcoming. Enjoy your new home!
5/5
TrustpilotKaren Graves was absolutely amazing and…
Karen Graves was absolutely amazing and supportive in helping my father in a very difficult time.
5/5
TrustpilotAnchor have always been very responsive…
Anchor have always been very responsive to my needs and concerns. What a difference from Clarion!
Agent replied · 22 October 2024
Dear George,Thank you for taking the time to leave us a review - it is much appreciated. We're glad you know you have been happy with our services and hope you'll continue to be happy in your home.
4/5
TrustpilotTeresa
Teresa, the manager was uncommonly helpful and saw that my father's needs were met. Regards
Agent replied · 22 October 2024
Hi KENT,Thank you for taking the time to leave a review. We're glad your father has had a great experience and that you're happy his needs are being met. We're glad to hear that Teresa the manager was very helpful.
5/5
TrustpilotAnchor have been informative with…
Anchor have been informative with everything i needed to know to make my move easy.
Agent replied · 22 October 2024
Dear Mr M Joyce,We're glad you had an easy move into your new home, and thank you for taking the time to leave us a review. We wish you lots of luck in your new home!
5/5
TrustpilotFrom start to moving in the staff were…
From start to moving in the staff were very helpful and informative which helped in our move from the south
Agent replied · 24 August 2024
Dear Mr Davis, Thankyou for your review and valuable feedback. We're so delighted to know the staff were helpful and informative. We hope you'll continue to be happy in your new home.
5/5
TrustpilotThe whole experience was smooth and…
The whole experience was smooth and trouble free, Maureen the manager couldn't have been more helpful
Agent replied · 22 October 2024
Dear Mr Duffy, Thank you for your great review, we are happy to hear how the Location Manager was helpful and very efficient. We're glad you chose us and hope you'll continue to be happy in your new home.
5/5
TrustpilotI moved in with no problems at all the…
I moved in with no problems at all the rest of the tenants in the block are very kind and helpful most satisfactory
Agent replied · 12 June 2024
Dear James,Thank you for taking the time to leave us a review - it's very much appreciated. We're so glad to hear that you had no problems whilst moving in and you've already started getting to know your neighbours. We wish you much happiness in your new home.
5/5
TrustpilotAnchor
I haven’t moved in yet so can only comment on how helpful the warden, Hazel, has been!
Agent replied · 22 October 2024
Dear Linda Frazer,Thank you for your review! Delighted to hear that Hazel has been helpful. We hope you enjoy your new property once you have moved in.
5/5
TrustpilotMy husband and I live in anchor hanover…
My husband and I live in anchor hanover in Doncaster and can't wait to transfer to Manchester to be near family Been waiting nearly two years now. Just pray we can get a transfer soon Somebody must want to move to Doncaster near the race course.
Agent replied · 12 June 2024
Hi Edward,Thank you for your comments.Are you aware that you can also register your details on the www.houseexchange.org.uk website to log your details to do a mutual exchange with someone.If you would like to know more about this please do not hesitate to contact our Customer Enquries team on 0800 731 2020 Monday to Friday 8am - 6pm and saturday 8am - 4pm.Kind RegardsLynsey
5/5
TrustpilotChris the manager couldn't have been…
Chris the manager couldn't have been more helpful. Moving home can be quite stressful but it wasn't at all. I enjoyed moving in.
Agent replied · 12 June 2024
Dear Mrs. Kelly,Thank you for your review and valuable feedback. We are happy to hear that the manager was helpful and that the moving in process was a smooth one.
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