Paul Wallace Estate Agents Hoddesdon reviews

★★★★★ 5/5

Google

Well its only taken me 8 weeks to finally write this review ! I've tried hard to think of terrible thigs to say about Paul Wallace, Peter Gold & his merry men/ladies ! Ha ha ! But sadly I could not find anything . The sale of the property that they dealt with was a very emotional & personal one, due to the death of a very close friend but they went above & beyond the call of duty to make everything as painless as possible. It wasn't a easy sale as two buyer pulled out for their own reasons, but they battled on for me & found me another good buyer who finally brought the property. I personally found Peter Gold and his staff to be conscientious and caring on how they dealt with, everything issue that arose, ensuring that any questions and concerns were dealt with, and keeping me informed of the status of the transaction at every step. They certainly go that extra mile, ensuring which is usually an extremely stressful time, easier to get through. I cannot fail to recommend them, not only to any person thinking of selling their property, but any prospective buyer also. I now owe Peter 2 cream Buns & a cupcake for writing this review ! ha ha ! They have become like really good friends, even family to me ! Dont go anywhere else, trust me ! Use Paul Wallace every time Bobbie Potts

Bobbie · 18 June 2023

★★★★★ 5/5

Google

I was selling with purple bricks and buying via Paul Wallace and you can clearly see a huge difference in service! I can honestly say Paul Wallace are now my go to agents. They have gone above and beyond to support our move, they didn’t hide behind emails, and always called me back. They supported us in removing blockers, offered advice and guidance and were transparent and open throughout the process. They were super proactive & reactive, which really did help keep things progressing in the right direction. The team are incredibly personable and approachable, I felt I could pick up the phone and they listened and responded to any concerns, queries, issues I had, I never felt fobbed off. I would happily recommend Paul Wallace to anyone. Thank you to the entire team for supporting us in our move to our fabulous new home.

Philip · 18 June 2023

★★★★★ 5/5

Google

Absolutely fantastic service from Peter & his team gave a first class professional service from start to finish . From the initial meet & what they could offer to the photographs used to sell the property & the viewing process . Once sale agreed they really stepped up, keeping us upto date constantly throughout the whole selling process with quick responses & answers to any questions dealt with . Will definitely be my goto & recommended estate agents for the area having tried others . Well done Paul Wallace keep up the great work . 👍👍👍👍

Steven · 18 June 2023

★★★★★ 5/5

Google

I cannot fault Peter, Peter and Joe from Paul Wallace. They handled our sale and they were brilliant! They are different from other agents in that they understand what you're looking for, and match you to the right house. They really understood what we wanted! They are professional, caring and really do go the extra mile. They made a very stressful process so much better! I recommend them to everyone. If you want a reliable, trustworthy, caring and helpful estate agent look no further

Charlotte · 18 June 2023

★★★★★ 5/5

Google

The team at Paul Wallace Hoddesdon are very helpful, proactive and supportive. I had many complications with the purchase of my property and they helped me as much as they could! They care about getting the right home for people and they care about doing the right thing! They are a great team and were supportive from start to the end. The team were on top of everything throughout, chasing up others actions to progress the sale. The team know the market & area extremely well. I thank Paul Wallace and the team very much for all their support in purchasing my perfect home! I’m not sure it would have happened if it wasn’t for the hard work of the team! Thankyou!

Nandita · 18 June 2023

★★★★★ 5/5

Google

We purchased through Paul Wallace with our recent move Feb 23. Our transaction was complex at times, but always well managed by Peter our agent who kept us informed and went above and beyond to ensure we could go ahead with peace of mind. Communication and friendliness was a real strong point and a breath of fresh from working with estate agents previously. We found them to be reliable and trustworthy, and we are now happy and settled in our new home. Would recommend.

Sophie · 18 June 2023

★★★★★ 5/5

Google

Great service from the guys at Paul Wallace especially Peter Gold who made sure we had a smooth purchase and took care of any problems we had.

JOEY · 21 October 2023

★★★★★ 5/5

Facebook

I contacted Paul Wallace after having listed my property on the market with another agent who I was less than impressed with. From day one the service was miles ahead of what I had previously received with the other local agent. Paul Wallace’s experience and local knowledge stood out, along with their marketing and within one week my property was sold at full asking price. The whole buying/ selling process was handled exceptionally, we had a complicated chain and was against the deadline for stamp duty holiday. Joe went above and beyond to help ensure that the sale went through within the timescales we needed, picking up the slack that some other agents in the chain were not doing. I cannot thank them enough for all their help and wouldn’t hesitate to recommend them to anyone looking to sell their property. If you want an estate agent that actually cares, updates you regularly, actually returns calls and knows what they are doing, then definitely use Paul Wallace!

Claire · 10 July 2021

★★★★★ 5/5

Trustpilot

Highly recommend Paul Wallace- exemplary service

I contacted Paul Wallace after having listed my property on the market with another agent who I was less than impressed with. From day one the service was miles ahead of what I had previously received with the other local agent. Paul Wallace’s experience and local knowledge stood out, along with their marketing and within one week my property was sold at full asking price. The whole buying/ selling process was handled exceptionally, we had a complicated chain and was against the deadline for stamp duty holiday. Joe went above and beyond to help ensure that the sale went through within the timescales we needed, picking up the slack that some other agents in the chain were not doing. I cannot thank them enough for all their help and wouldn’t hesitate to recommend them to anyone looking to sell their property. If you want an estate agent that actually cares and knows what they are doing, then definitely use Paul Wallace.

Claire · 10 July 2021

★★★★★ 5/5

Facebook

Have just moved into our new house after selling through Paul Wallace, we have dealt with jon quy throughout the process who was absolutely fantastic in assisting us with our move; he was always there to answer any questions or queries regardless of what time of night it may have been. This is the second time I have dealt with Jon and all I can say is You can rely on his hard work and determination to provide a fantastic service. Would highly recommend to anyone looking to sell/buy within the surrounding areas Marc Llewellyn

Marc · 4 July 2021

★★★★★ 5/5

Google

All of the staff are absolutely amazing. We had a little delay in the moving process but Joe was so helpful throughout and answered all my questions and more couldn’t have asked for better communication and service! Definitely deserve a raise!!!

Izacc · 18 June 2022

★★★★★ 5/5

Google

Peter and all the staff at Paul Wallace did an excellent job in guiding us through the traumatic experience of selling the family home of 63 years. They were helpful and kept us fully informed at every stage of the sale. I would highly recommend them for their sensitive and competent management of the whole process. I would wholeheartedly recommend them, based on their ability to make our sale as comfortable and efficient as possible.

Janet · 21 September 2023

★★★★★ 5/5

Trustpilot

Only use Paul Wallace!

Quite simply, only use this estate agent when moving in or out of this area!Firstly, thank you Joe and Peter at the Hoddesdon branch.Paul Wallace were the estate agents used by the vendor of the house that we recently purchased, that means they did not work on our behalf, but they supported us on a DAY BY DAY BASIS and surpassed all of our expectations.Communication, honesty, transparency, building relationships, trustworthiness - absolutely second to none.Lastly, whoever their boss is, I'm sure you know that they are worth their weight in gold, give them a raise - they are irreplaceable!

Aref · 16 March 2021

★★★★★ 5/5

Trustpilot

Exceptional Service Once Again!

As returning customers we were so pleased that Joe Solazzo was able to help us once again. His support and service as before were outstanding. As a whole Paul Wallace are a reliable and trustworthy estate agents which is rare to find. Joe goes above and beyond and treated the sale of our property as though it were his family or friends! Always available and overseeing all aspects of what was a complex sale from start to finish so we could stress less. We will actually miss our communications. Thank you so much!!!

Honest · 16 March 2021

★★★★★ 5/5

Trustpilot

Massive thank you to Joe at the…

Massive thank you to Joe at the Hoddesdon branch who was so professional, efficient and knowledgeable throughout the process of our house purchase. Nothing was ever too much trouble and he would always be in contact with us with updates. We never had to chase him for information despite other parties in the chain being shockingly slow. Joe would always follow up and report back to us. My husband and I were really impressed with how our purchase was dealt with from initial contact through to completion. We would not hesitate to recommend Paul Wallace, they definately are not your ‘typical’ estate agents. Thanks Joe!

Romina · 23 February 2021

★★★★★ 5/5

Google

Peter was excellent and looked after us very well, nothing was too much trouble

Neil · 3 June 2024

★★★★★ 5/5

Google

Really good service would highly recommend Peter made everything run smoothly

Neal · 24 July 2024

★★★★★ 5/5

Google

Excellent service with a personal touch. Swift to answer any queries. Kept well informed at all times. Would thoroughly recommend

Kim · 20 November 2025

★★★★★ 5/5

Google

From the start Paul Wallace were very professional and informative from the first meeting until completion day. We were in regular contact through our WhatsApp group which was a huge benefit to all of us, this way we all got the same information at the same time, we even dropped in at the office and they were happy to speak with us. I would defiantly recommended Paul Wallace Hoddesdon to friends and family looking to sell/rent/buy a property. To Joe, Peter and Pete thank you

Natalie · 6 January 2025

★★★★★ 5/5

Trustpilot

SOLD!

During what has been a torrid year, Paul Wallace managed to deliver on selling our flat! We had the pleasure of working alongside Joe, who was incredibly helpful and caring throughout the whole process, (which, through no fault of our own, was certainly NOT an easy experience, given the trouble Covid has caused!) Joe's personal touch, refreshing honesty, caring attitude and his attention to detail helped us and guided us through every step of the way! He took as much joy in our success as we did, and that made his help all the more special! Having tried several other estate agents, we were really pleased to sell through local agents, to a great buyer! Thank you Joe!

Chris · 22 November 2020

★★★★★ 5/5

Trustpilot

Paul Wallace have been excellent!

Paul Wallace have been excellent!In particular our agent Joe Solazzo was available at all times to not only us but our buyers too which gave all confidence in the process. He was transparent, which isn't always the case with property purchases. We really appreciate the work and time he and others at Paul Wallace took to get us exchanged. Our experience with them from beginning to end has been fantastic! After all the work they put in, I wouldn't want to sell or buy through anyone else!

MISS · 20 November 2020

★★★★★ 5/5

Trustpilot

A great professional and friendly team!

I’ve recently purchased a property through Paul Wallace estate agents, and I’ve found the service provided for the whole process second to none.A very professional and courteous group of people who explain every part of the buying process in a way that leaves you in complete understanding of the process.Special thanks to everyone I dealt with and especially Joe Solazzo for the numerous questions I threw his way! He was always on hand to help out and went above and beyond to get the info that I needed!Also thanks to Johnathon Quy who helped me negotiate over the first hurdle of dealing with my offer on the property.A class outfit that I’d highly recommend

Richard · 17 November 2020

★★★★★ 5/5

Google

Excellent agent and ive dealt with many over the years but the whole team at this branch are professional and knowledgeable and the work they do behind the scenes is a gift to anyone buying or selling really , I can see this because i never ever have to chase anyone and hands down the most polite estate agent ive spoken to!!

Yesim · 4 August 2025

★★★★★ 5/5

Google

The Paul Wallace team in Hoddesdon couldn’t have been more helpful in our search in finding our perfect home. Peter took the time to find out exactly what was important to us and was able to give very good advice. The team were very accommodating and we appreciated all the viewings we had on our new home! Thanks so much to the team, we really do appreciate it. We wouldn’t hesitate to recommend the team to anyone looking to sell or buy! Thanks again. Grace & Joel

Grace · 25 December 2024