Paul Wallace Estate Agents Hoddesdon reviews

★★★★★ 5/5

Google

If you are looking to sell your house, want the people to be friendly, helpful and professional, Paul Wallace in Hoddesdon is the place to go. Add to that fantastic photos and realistic selling prices and you're not going to be disappointed. Jordan ticked every box, he was kind, productive and nothing was too much trouble. It's very easy to get sucked in by other estate agents, who promise the world but have no follow through, so ask Jordan to come see you and you'll be making the first step to a sale.

Busytealady · 19 June 2019

★★★★★ 5/5

Google

From start to finish, Jordan from Paul Wallace was a great help and nothing was too much trouble when we asked him to help us sell our house. The whole process was so much more pleasant than past experience selling a property. Jordan was punctual, organised and really put us at ease despite being a stressful time with the move and other life situations. Jordan worked quickly and efficiently and kept us in the loop at all stages. Excellent service! V Mullins

Vicky · 19 June 2019

★★★★★ 5/5

Google

If you are looking to buy a new home, or sell your home I fully recommend Paul Wallace. The service is excellent and extremely efficient and professional. I really felt valued as a client, and both Jordan and John were always on hand to help with any questions. I was selling my house, and it is a really stressful thing to do. Jordan made everything go run smoothly....... I’m now completing thank you to all the staff.

Lisa · 18 June 2020

★★★★★ 5/5

Google

Excellent! Joe, Pete and Peter were brilliant, always available and happy to help every step of the way. There were problems at the bottom of my chain and they took care of everything and kept me informed throughout. Thanks!!

Richard · 1 September 2025

★★★★★ 5/5

Trustpilot

We have used Paul Wallace for the sale…

We have used Paul Wallace for the sale and purchase of other of our houses. When it came to this move we found them once again extremely professional and helpful. Viewings were made easy, accommodating the needs of a young family. Once we had found a property the negotiations between all parties concerned was conducted seamlessly making what can be a stressful time so much simpler. Thank you to all but especially to John Callaghan at the Hoddesdon Branch.

Vicki · 14 May 2019

★★★★★ 5/5

Trustpilot

Paul Wallace Estate agents an excellent experience

Paul Wallace Estate agents went the extra mile and were professional in their endeavours to make the experience as seamless as possible. There were some very arduous tasks that they dealt with effectively and efficiently. Can't thanks them enough for all their efforts in particular Matthew who really showed great value.. once again thanks to the team at Paul Wallace estate Agents

Customer · 8 November 2024

★★★★★ 5/5

Trustpilot

Highly recommend without any reservations

From valuation to end of sale, staff were brilliant - gave great advice and worked hard at making sure everything went to plan. Even when problems occurred (as they can!), they sorted them out and dealt with us with great kindness and patience. Calls and emails answered straight away, a professional service at all times.Especially want to thank Jordan, Joanne and John who put all their time into making our sale a success.Highly recommend to anyone who wants to sell their property.

Carol · 16 June 2018

★★★★★ 5/5

Trustpilot

Seemless transaction

I highly recommend Joe Solazzo and Paul Wallace agents.. They took on the sale of my mums house which was occupied with a tenant, and firstly achieved the market value which is rare. Secondly, my mum had a serious car accident so I had to take over the sale negotiations from my home in Thailand. THEN, we encountered problems with our tenant and had to go about getting an eviction order in place. Joe helped me step by step of the way with what I had to do with solicitors etc and he liased with the buyers and kept them updated. The whole experience from my side was extremely professional contacting me via email with questions and updates and he would also call me in Thailand when needed. Very happy with the 100% service thanks to Joe.

Sarah · 9 May 2018

★★★★★ 5/5

Trustpilot

To keep it short and sweeter than a tooth with no limits

To keep it short and sweeter than a tooth with no limits, Paul Wallace provided a 5 star service, similar to the Shangri-la hotels!. From meeting me ay my house (that I was selling) to dealing with an impossible buyer. They were calm, cool and collected throughout the entire process and kept me informed the whole way. Peter (the agent) who was managing my account was fantastic, real and honest about everything. We had a bromance from the get go and he was upfront every step of the way. His colleague (Joe) was amazing and took the reigns everytime Peter was absent and was a pleasure dealing with on every communication. I would recommend Paul Wallce everytime. Sadly they only deal with homes in the Hertfordshire area and not London. :)

I · 23 April 2018

★★★★★ 5/5

Trustpilot

The Three Amigos …

We must thank the three amigos (Joe,George and Nick) for all their help and support selling our flat and house against all the odds. Joe went all out to help us even on his days off to keep our buyers on track. He is a great asset to the company and deserves a substantial raise. George and Nick did a great job showing buyers around and keeping us up to date. We would recommend Paul Wallace to anyone who needs a very professional estate agent service.

Rod · 3 November 2017

★★★★★ 5/5

Trustpilot

Truly exceptional Estate Agents

We recently exchanged contracts on our property and felt it imperative to share our experiences of Paul Wallace Hoddesdon. If you're looking to sell your property and are unsure which Estate Agency to choose we can't recommend them highly enough. They really do go above and beyond the call of duty and certainly have exceeded our expectations from start to finish. Such a lovely, personable and approachable team of staff who are very passionate about their job and genuinely understand the needs of their clients. We have, over the past 30 years or so, bought and sold a number of properties and often the Estate Agent is seen as the enemy, unapproachable, ruthless and untrustworthy. Paul Wallace Hoddesdon are quite the opposite!!! Such genuine, hardworking, caring people who really do go the extra mile to ensure a truly first class service for their clients. We were constantly kept updated, never once had to phone to enquire about the progress of the sale and the whole experience was a very positive one. They liased with solicitors on our behalf and resolved issues that arose along the way, even out of office hours and on their days off (they even retrieved urgent paperwork from our house that was required by solicitors prior to the day of exchange). Unbelievable service! Our solicitors commented that they'd never encountered such wonderful Estate Agents. It really has been a pleasure and a privilege to have had dealings with them. House buying/selling is notoriously one of the most stressful life experiences but Paul Wallace have alleviated this with their exceptionally efficient service. Special thanks to Jordan and Jonathan, who work tirelessly to achieve such positive outcomes. Well done to both of you and thank you so much for all your hard work.

Katy · 26 October 2017

★★★★★ 5/5

Google

We can’t fault the service we have had from Paul Wallace; from the initial valuation by Paul Leadley, the impressive photos, the professional sales team and the negotiating skills of Joe Solazzo from the moment the offer was accepted until completion. It was not an easy task through no fault of Paul Wallace but Joe kept us updated at every stage. Would not hesitate in recommending Paul Wallace.PositiveResponsiveness, Quality, Professionalism, Value

Christopher · 18 June 2021

★★★★★ 5/5

Trustpilot

Professional Service at all times.

Over the past 7 years or so the Lettings Team have managed my property in a highly professional manner. The change over of Tenants at various times has been very smooth and the due diligence in finding a new Tenant has been first class. They have been very hands on in the property management and have kept me fully appraised at every stage of the process. Overall I am very pleased with the service that Paul Wallace Lettings have provided. In addition the Sales Team have also been very helpful at various times I have required their services. Many thanks for a first class service.

David · 8 September 2017

★★★★★ 5/5

Trustpilot

Where do i start

Where do i start FIRSTLY i would like to say a MASSIVE THANKSTO MR JORDAN FALCOTHE BEST IN THE BUSINESSif you're buying a property this is the man you need to be speaking to Responsive, informative and very very down to earth and most importantly trustworthy .. not here to stitch you up the man is generally interested in helping you make your dreams come true Just purchased a house from him 5 weeks from offer to completing And all done witha smile on his face Even if i wanted to view the property at dinner time( i havent forgotten i owe you a kebab Jordan) Not only have i purchased my first home Also made a friend for life

Nicholas · 8 September 2017

★★★★★ 5/5

Trustpilot

5 stars to Paul Wallace

Excellent service received from all Paul Wallace estate agents in connection with the purchase of our new house - thanks to Peter, George, Joe, Nick and Paul. The extra credit goes to Peter Gold who has undoubtedly done 200% more for us than our own solicitor. The transaction would not have reached its completion stage had it not been for Peter's guidance and support to us, even on his days off! An additional thank you to George Ansell for his patience in answering all our questions! To the whole Paul Wallace team - thank you for your professionalism and friendly attitude! P.S. Peter, you know who we will come to if we ever decide to sell! Best regardsIrgina

Irgina · 7 September 2017

★★★★★ 3/5

Google

Really unprofessional! I set up a viewing for a property and received a confirmation email which led me to believe an estate agent would be showing me around. When we arrived it was the seller who was showing us around (which is fine) but we didn't realise for about 5 minutes so I was very confused for the first part of the viewing. Although the house was lovely, it just wasn't for us. When the estate agent rang me today for feedback I let him know we had actually offered on another property and it had been accepted and that while the house was very nice, we just didn't feel like it should be ours. He basically hung up on me as soon as I said this! There is just no need for that kind of behaviour! Update: I have just received an apology phone call from the office (who I assume to be the manager) and that is the mark of a true professional. It was very nice for someone to find out why a poor review was left and how to rectify the situation, which is why I have now increased my review from a 1 start to a 3 star.

Alyssa · 19 June 2017

★★★★★ 5/5

Google

I have used several Estate Agents in my time and I can honestly say that the team in Hoddesdon were superb from start to finish I would highly recommend them

Neil · 17 October 2024

★★★★★ 5/5

Google

We were really impressed with Paul Wallace and our agent Joe was always on the ball, making phone calls and chasing up everyone he could to get our sale and purchase to completion. All the team were great at communicating with us through the process and helped try to make a house move a little less stressful by always keeping us in the loop. Would definitely recommend them!PositiveResponsiveness, Professionalism

Paul · 18 June 2021

★★★★★ 5/5

Trustpilot

What a team! So pleased we chose them

If you want your move to be a great stress free experience, trust the guys at Paul Wallace. They are a straight talking hard-working bunch who are very approachable. Nothing was too much trouble. They did all the hard work from marketing the property, arranging viewings, finding a good buyer right through to chasing the delays in conveyancing. They kept us informed every step of the way, and provided invaluable advice during the whole process. Well what can we say, we never thought that selling our house could be this much fun! Thank you Peter, Joe & Pete, you made the whole journey a breeze. Michael & Tracey.

Michael · 6 October 2023

★★★★★ 5/5

Google

Peter gold from Paul Wallace - Has made my sale stress free. His speed to market cannot be matched, great communication and support through the sale of my property. High quality service from start to finish would defiantly recommend and will be using again, thank you!

Sarah · 20 November 2023

★★★★★ 5/5

Google

Peter Gold at Paul Wallace was brilliant , nothing was to much trouble, he phoned me every step of the way. Peter was so very helpful. Thank you Peter

Patsy · 1 October 2024

★★★★★ 5/5

Google

What can i say about Paul Wallace other than they are by far the best estate agents i know. They were my Vendors estate agent and acted as if they were mine. They kept me updated continuously, reassured me at times when i thought the sale wasn't going to happen and were the first to notify me on completion. Peter Gold, Joe Solazzo and Pete Adams are amazing and i cannot thank them enough, and have restored my faith in estate agents, they actually care. I cannot recommend them enough, i have learned be nice and they will bend over backwards for you. Ty guys and all the best

Jim · 9 August 2024

★★★★★ 5/5

Google

Paul Wallace were excellent estate agents and provided us a great service and timely communications for our house purchase. Peter Adams was our first point of contact and patiently allowed us to have 3 house viewings while providing information without a pushy attitude. Joe Solazzo then managed our offer and purchasing process and was excellent at keeping us informed and chasing all Stakeholders as required. Thank you.PositiveResponsiveness, Professionalism

Alex · 18 June 2021

★★★★★ 5/5

Google

The team at Paul Wallace are fantastic especially Peter Gold & Joe. I would highly recommend them they went above & beyond really took the time to help me every step of the way extremely helpful and friendly.

Amina · 18 April 2024