Trusted Agent profile · Hoddesdon

Paul Wallace Estate Agents Hoddesdon reviews

4.9

★★★★★ Excellent

545 reviews across 3 platforms

70 High Street, Hoddesdon, EN11 8ET

Paul Wallace Estate Agents's office in Hoddesdon, at 70 High Street, is rated 4.9 out of 5 across 545 reviews on three platforms, including 266 Google reviews rated 5.0.

Google logo

5.0 / 5

266

Reviews on Google

This office

Facebook logo

4.8 / 5

45

Reviews on Facebook

Business-wide

Trustpilot logo

234

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hoddesdon office, from every platform, shown as written. First names only.

5/5

Trustpilot

Paul Wallace Estate Agents

Paul Wallace have acted on our behalf for over 25 years.We have during this time found them all times to be most professional with a proactive and responsive approach on all matters from the initial valuations and appraisal through to the completion of sales or purchases. I have found their marketing format from strategic placed offices made them best placed to deliver sales and on going commitment to meet customers needs and market influences. Proven property knowledge from in depth experience is what Paul Wallace provide and I am pleased to recommend the full range of their residential property services with 5 stars.I would whilst writing this review like to send my thanks to all the team at PW Hoddesdon under the stewardship of John Callaghan for their excellent work over the last 12 months assisting us. Well DoneStephen .

Steve · 11 October 2017

Agent replied · 30 October 2024

Thank you Mr Downes for taking the time to review our services, your kind words are a tonic to all of us here. We continue to strive to offer the best service we can to new and old clients alike. Here's to another 25 years.Kind regards Paul Leadley

5/5

Google

Paul Wallace Best estate agency ever, very professional always helpful. Excellent service highly recommended. Thank you Peter G. And Joe S. top guys.PositiveQuality

Arkadio · 18 June 2021

Agent replied · 17 June 2024

Absolutely delighted for you! We all knew how important this sale was for you and I am so pleased we were able to help. Thank you for taking time to write the review and best wishes from all of the team.

5/5

Google

Peter at Paul Wallace was great. From the first interaction of the valuation where he broke down the reasoning of the higher price of my property (10% more than other agents), to the great communication & advice throughout the transaction. I can't rate them highly enough. If you want more evidence my house went on the market at 1600 on the Friday and was sold by 1400 the next day!PositiveResponsiveness, Professionalism

Andy · 18 June 2021

Agent replied · 17 June 2024

What a great review, thank you Andy! We are delighted that you have taken time to leave us such positive feedback. Best wishes to you and your family.

5/5

Facebook

Peter gold from Paul Wallace - Has made my sale stress free. His speed to market cannot be matched, great communication and support through the sale of my property. High quality service �

Sarah · 2 November 2023

5/5

Google

These guys went above and beyond to help us move from Nazeing to Dorset. We were supported through all the challenges and setbacks. A truly professional and caring team. Thank you x

Anne · 22 September 2024

Agent replied · 22 October 2024

We are all delighted for you Anne, well done you also, a great seller to sell for! Best wishes to you both and thank you for leaving such a positive review.

5/5

Trustpilot

Purchase of new home.

Our whole experience has been easy and straightforward.All staff friendly and professional and would happily use them in the future.Many thanks to Jordan and the rest of the team.

Marius · 5 March 2019

Agent replied · 30 October 2024

Hi Marius, thank you very much for your kind words and we look forward to working with you in your next venture.

5/5

Google

Brilliant customer service - always responsive, helpful and knowledgeable. 100x better than any other local estate agent and so easy to deal with!

Clara · 18 December 2025

5/5

Google

The best agent and team ever I had in my life.How they handled to sell my flat and buy a new house they been stick behind all prosess perfectly.I really appreciate for all of guys.Peter,Joe,Peter

Alben · 23 August 2025

5/5

Trustpilot

Helpful friendly staff, nothing was too much trouble

Both Peter’s and Joe have been so helpful in selling our bungalow. They made the house sale very easy and pleasurable. They have kept us up to date with progress and we’re almost as upset as us when one Potential buyer backed out after assuring Joe that he was genuine and all the money was in place. Still with plenty of information and support they got us to the finishing line I’m sure we wouldn’t have had this help from some of the larger faceless agencies. Many thanks to all the staff!

Janet · 2 September 2023

5/5

Trustpilot

A JOB WELL DONE

Our experience of using Paul Wallace at Brookfield Centre to sell our house was friendly, efficient and professional. Mark was our main point of contact and he could not have done more, but our grateful thanks go to the whole team!

Pamela · 21 November 2022

5/5

Trustpilot

Can not praise the staff at the …

Can not praise the staff st the Hoddesdon branch enough!!!! They have been so helpful in all aspects of the buying process. Being available & ready to let us view the property numerous times in the run up to exchange of contracts. Keeping us informed of developments and liaising with our solicitor & vendor. Thank you so much, Jonathan Catt, John & Jordan for all of your kind & helpful ways. It’s been a pleasure x

Karen · 9 October 2017

Agent replied · 30 October 2024

Thank you Karen for this review and I'm delighted the team at Hoddesdon have been able to assist you in such a positive manner. I hope you're very happy in your new home, kindest regards Paul Leadley

5/5

Google

Just want to say what a fantastic service, Paul Wallace offered us Peter. Joe and the rest of the team were outstanding considering we sold in very awkward times, and it was a very big chain. They dealt with it very professionally. I would not hesitate to use them again.

David · 18 June 2023

Agent replied · 17 June 2024

Really kind of you to leave such a positive review, thank you David.

5/5

Google

Joe @ Paul Wallace is an absolute star. So is Pete. As you know moving house isn’t always the smoothest process and these guys kept the momentum and good spirits throughout the entire journey, putting my anxious parents at ease throughout … More

Melisa · 13 May 2025

5/5

Google

we have worked with Paul Wallace 5 times in the last 5 years, 3 purchase 2 sales, as a sell the team have always been on point from advertising to push the sales though. as a purchaser you will be hard pushed to find a more honest hard working team to help you find your dream home.PositiveResponsiveness, Quality, Professionalism, Value

Charlie · 18 June 2022

Agent replied · 17 June 2024

Thanks Charlie, as always we very much appreciate your business and we all look forward to number 6!

5/5

Google

The team at Paul Wallace helped me navigate a changing real estate landscape and successfully sell my property. As a non-resident I appreciated their great communication and willingness to connect me with local trades to undertake property updates and repairs as part of the orocess.

Suki · 21 October 2023

Agent replied · 17 June 2024

Hey Suki, we really do appreciate the difficulty Sellers not living in the UK face and we are only to pleased to be able to assist. Thank you for taking time to leave us such a lovely review. Best wishes from all the team!

5/5

Trustpilot

A big thank you!

A big, big thank you to Joe at Paul Wallace for his continuous support and patience with our property purchase. He kept me up to date regularly, and I appreciate the honesty he kept with me throughout the sale. I would highly recommend Paul Wallace to anyone looking to buy/sell a property with ease!

Hemal · 14 July 2020

5/5

Google

I highly recommend this estate agency! They operate with integrity, are incredibly honest and efficient. What sets them apart is their willingness to offer valuable advice, even when it doesn't directly benefit them. Truly exceptional service!

Cassie · 18 April 2024

Agent replied · 17 June 2024

What a lovely review! Thank you Cassie, really grateful.

5/5

Google

Would definitely recommend Paul Wallace. They were so helpful and kind and kept in touch with us at all times, lovely people would definitely use them again

Maria · 22 September 2024

Agent replied · 22 October 2024

Such a lovely review Maria, thank you. It was a pleasure to be able to assist and we all wish you the best of luck in your new home!

5/5

Trustpilot

Highly recommended

Paul Wallace is a top-notch estate agency that made selling our home straightforward. A special thank you to Mark Willis; his market knowledge, skilful negotiation, and genuine care made the difference.

Kieron · 4 August 2023

5/5

Google

Professional friendly service from top to bottom. Supported my Dad through the sale process and got the job done. Thank you John, Jonathan and Jordan.

Karen · 19 June 2018

Agent replied · 17 June 2024

HI Karen, it was a pleasure dealing with Dad and yourself and we hope he has a lovely time in his new property. All the best.

5/5

Google

The entire team are amazing. The most painless experience for moving ever and I have moved many times. Professional, timely and nothing is too much for them. Excellent advice, excellent recommendations for related professionals needed to complete purchases and sales of properties. If there was 6 stars I would give them.PositiveResponsiveness, Quality, Professionalism, Value

PJB · 24 August 2022

Agent replied · 17 June 2024

Thank you so much Penny for your fantastic review!! You were also instrumental in your sale, from your presentation of your stunning home to your determination to help in everyway to get moved. It was a pleasure to help and wish you the very best of luck in your new home!

5/5

Trustpilot

Excellent service from start to finish.

Excellent service from start to finish.All the guys at Paul Wallace are so friendly & helpful and were always available to answer any questions.Huge thank you to Jon, joe, Steve , and Dan who were so lovely and put up with my phone calls everyday!

Becca · 24 August 2021

5/5

Google

Excellent service in handling the sale of my father’s apartment. Efficient, friendly, professional, supportive and always available to answer any questions. I would not hesitate to recommend them.

Susan · 1 September 2025

5/5

Trustpilot

Cannot recommend the team enough!

Amazing experience with the team at Paul Wallace. Efficient, friendly & experienced staff who are always available for any questions & enquiries through your process. Nick & Joe we’re fabolous to work with and helped to make, at times a stressful experience, one that is smooth sailing, always keeping us updated and in the loop. Thanks again for all your hard work guys, will definitely be a returning customer!

Katerina · 6 July 2018

Agent replied · 30 October 2024

You are so welcome Katerina, it has been a pleasure to assist you in your move and I know how hard Nick and Joe have worked making it as stress free as possible. Thank you so much for taking the time to write such a nice review and best of luck for the future!

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