Every review we hold for the Hoddesdon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service for my mum who sold her house through Paul Wallace. Great communication all the way and always friendly & approachable.
Abby · 18 April 2024
Agent replied · 17 June 2024
Really grateful, thank you Abby. Mum was a pleasure to assist. Hope all is well and wish you all the best for the future.
★★★★★ 5/5
GoogleI found these Estate Agents to be very pro active , chasing solicitors, Landlords and letting agents to try and obtain completion as soon as possible. They kept me informed every step of the way.
Nina · 18 June 2023
Agent replied · 17 June 2024
Thank you Nina, we strive to provide the very best service possible and it always nice to have these efforts recognised.
★★★★★ 5/5
GooglePaul Wallace acted with complete professionalism, even under difficult circumstances due to an easy move scheme! Extremely polite and put so much effort in to helping me sell my house! I cannot recommend them enough!
Bonnie · 18 June 2023
Agent replied · 17 June 2024
You are more than welcome Bonnie, so kind of you to take time to leave such a positive review, thank you and best wishes from all the team.
★★★★★ 5/5
TrustpilotYou will have no regrets using Paul Wallace!
I can't rate Paul Wallace highly enough! Such a great process from start to finish. In particular I want to call out Joe S & Peter G for their fantastic support throughout. They went above and beyond to find us exactly what we were looking for. They are the perfect mix of friendly and professional and just a pleasure to deal with. No help is ever too much for them and they made sure everything went as smoothly as possible.
Sophie · 26 January 2022
★★★★★ 5/5
GoogleBuying with Paul Wallace has been a dream! We had a tight deadline to work with and Joe did his best to make it work for us and all involved. Great communication and guidance - always willing and available to help. Peter G also brilliant.
Anthony · 18 June 2022
Agent replied · 17 June 2024
So grateful Anthony, it was a slow process completing this chain and you were both great buyers. Always very understanding and patient. Thank you for leaving us such a positive review and best wishes from us all in your new home!
★★★★★ 5/5
GoogleProfessional and friendly service. Our sale went through very quickly without a hitch. We used them for our previous sale and purchase and would definitely recommend
Christine · 20 December 2023
Agent replied · 17 June 2024
Many thanks Christine, it was a pleasure to be able to assist. Thank you for your continued trust and best wishes from all the team!
★★★★★ 5/5
GoogleI have just brought my first property through the Paul Wallace team. Jordan called me about this property before I'd managed to see it online! He was always more than happy to answer any questions I had and kindly allowed me to second view to check some finer details. I would definitely buy through them again, highly recommend.
Rachel · 19 June 2018
Agent replied · 17 June 2024
Hi Rachel, thanks very much for your delightful review and we were of course happy to help. I hope we can be of assistance when you come to sell and buy again.
★★★★★ 5/5
TrustpilotGreat team to work with
Great team to work with. Always on hand to answer any questions or concerns. A special thank you to Jon who was always happy to show us the property at short notice.
Derrick · 2 October 2021
★★★★★ 5/5
GooglePaul Wallace provided an AMAZING service! So happy I chose these guys! Joe & Steve we’re amazing throughout. They responded to every single call and email. Every query was dealt with promptly. Highly recommend Paul Wallace to anyone who is looking to sell their home.PositiveResponsiveness, Quality, Professionalism, Value
Laura · 24 August 2021
Agent replied · 17 June 2024
What a fantastic review Laura, thank you so much for making the effort to write about your experiences. We all wish you the very best of luck in your new home.
★★★★★ 5/5
GoogleOver the past couple of years, I have dealt with both branches, and I cannot recommend Paul Wallace enough. Wouldn’t use another estate agent in the area, keep up the great service.
Robert · 18 June 2023
Agent replied · 17 June 2024
Very grateful for the review, thank you Rob. Best wishes to you and your family.
★★★★★ 5/5
GoogleGreat service. Went above and beyond to help us not only sell our house but also find a new house for us. We had a tricky chain and they were fantastic liaising with the other estate agents and solicitors.
Joshua · 3 November 2024
★★★★★ 5/5
TrustpilotFantastic service!
Fantastic service - Jordan dealt with the sale of my property and my purchase of our dream home. He was very honest and easy going, but made sure he to get the job done. Was always available when i called or emailed him and nothing i asked was too much. I couldn't recommend them more.
Laura · 6 June 2019
Agent replied · 30 October 2024
Hi Laura. We're over the moon we managed to get the whole move done pain free and can't wait to see your dream home finished. Thanks for your kind words.
★★★★★ 5/5
TrustpilotAll the agents are extremely helpful
All the agents are extremely helpful. I have sold 2 houses with them and I cannot fault how Steve handled the sale of both. He was very patient, helpful and nothing was too much trouble. I would certainly recommend them
LW · 16 October 2024
★★★★★ 5/5
GooglePW were fantastic. Very honest and always kept me updated on the progress of my sale. I would highly recommend.
Jan · 19 March 2024
Agent replied · 17 June 2024
So kind of you to take time to leave such a positive review Jan, thank you so much and all the very best from all the team.
★★★★★ 5/5
TrustpilotBrilliant estate agents
Brilliant estate agents! All staff are very friendly and will go out of their way to help. Joe was constantly giving me updates whilst purchasing our property and was making sure we had everything we needed. Highly recommended!
Gina · 5 October 2019
★★★★★ 5/5
TrustpilotWent above and beyond!
Joe Solazzo has honestly been so helpful, honest, professional and went above and beyond. I don't think the property purchase would have gone through without his constant chasing! He kept me in the loop with literally every update, either by telephone or sending me email updates. I was so impressed!In what can be a really stressful and uncertain process I really appreciated Joe's honesty and reassurance. The rest of team seem really lovely and friendly too.I literally cannot fault Paul Wallace in any way and I will defintely be using them again in the future and I've already starting recommending them :)Thank you so much for all of your help and support!
Digna · 5 June 2021
★★★★★ 5/5
TrustpilotNot a bad word to say about these guys
Not a bad word to say about these guys. Very personable and professional. Always willing to help and advise. Peter Gold marketed our house well and we achieved what we were after, Peter Adams always available to help with the sale of ours and the property we were purchasing, Yvonne always on hand to pass on messages and very friendly too, and as for Joe Solazzo, he is just amazing - great communication, speaks to all parties and keeps chains together. He gives you confidence during what is a stressful time. Thank you Paul Wallace Estate Agents.
Darren · 2 June 2021
★★★★★ 5/5
FacebookNot a bad word to say about these guys. Very personable and professional. Always willing to help and advise. Peter Gold marketed our house well and we achieved what we were after, Peter Adams always available to help with the sale of ours and the property we were purchasing, Yvonne always on hand to pass on messages and very friendly too, and as for Joe Solazzo, he is just amazing - great communication, speaks to all parties and keeps chains together. He gives you confidence during what is a stressful time. Thank you Paul Wallace Estate Agents.
Darren · 2 June 2021
★★★★★ 5/5
TrustpilotAgent for the people I was buying from who kept me well informed throughout the process
Joe Solazzo from Paul Wallace was the agent for the people I was buying from. He kept me well informed of progress throughout the process and was honest when complications arose. He was always contactable when I needed to speak to him and gave me some good advice even though he wasn’t my agent. Highly recommend.
Mr · 1 June 2018
Agent replied · 30 October 2024
Thank you Rob, Joe really does make a huge effort to keep our buyers informed and to deal with any problems that arise and to have this recognised means a great deal. Thank you again for taking time review us and best of luck in your new home!
★★★★★ 5/5
TrustpilotBrilliant service from all at Paul…
Brilliant service from all at Paul Wallace, especially Joe who was always eager to update us and keep the ball rolling with the purchase. I would highly recommend Paul Wallace Estate agents
Alex · 21 May 2021
★★★★★ 5/5
GoogleMy Executor sale was handled perfectly. Everything I asked to be done was done gladly and immediately to the highest standard and no effort was spared. Really made my job easy. I can't thank them enough.
Ian · 2 December 2024
★★★★★ 5/5
TrustpilotPaul Wallace (Brookfield) - A realistic, trustworthy agent with experience
Paul Wallace (PW) were professional from the beginning giving an accurate evaluation of the property I was selling and explaining how they were able to help selling it. All viewings were accompanied and the team were very clear with times/dates and punctual.Once I had accepted the offer PW assisted the buyer through the process keeping me informed along the way. We ran into some delays in the process due to the property that I was purchasing but Mark at PW worked hard to help liaise with the Agents for my purchase and we completed in the end. Honestly the team at PW are hard working, realistic with pricing/timing but above all honest with a wealth of valuable experience.I would recommend PW (Brookfield) and use their services again.
N · 12 April 2021
★★★★★ 5/5
TrustpilotAwesome local agency - big enough to deal with anything, small enough to care
I shopped around for a good local letting agent to use to rent out my property. I was after a balance between a personal service, yet a company that was big enough to handle everything required, and Paul Wallace have absolutely hit the nail on the head. Kerry and Jo are absolutely superb to work with and I would thoroughly recommend them and Paul Wallace. I have even had one of my fears realised - a leak at the property, but in stepped Kerry straight away, and it was sorted with no fuss at all, and very reasonably as they have some very decent tradespeople they work with.All in all, if you are a landlord looking for an agent who will actually earn their money (and then some!) then have a chat with the team.
Matt · 7 April 2021
★★★★★ 5/5
TrustpilotExcellent - highly recommended.
It was our second time using Paul Wallace (buying and selling) and on both occasions we found the team to be very efficient and friendly. We were kept informed of all developments and Joe Solazzo in particular was extremely helpful and patient throughout. We would recommend Paul Wallace to anyone wishing to buy/sell a home.
Ozlem · 3 April 2018
Agent replied · 30 October 2024
What a lovely review, we cannot thank you enough for taking the time to write about the service you received. Good luck and best wishes in your new home.
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