Every review we hold for the Hoddesdon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAn amazing team
An amazing team. Professional, helpful and courteous. Was kept fully informed about the progress of my sale and went over and above liaising with the estate agent relating to my purchase in Berkshire. So many horror stories about estate agents, most definitely not the case with Paul Wallace, recommend 100%.
Kim · 21 November 2022
★★★★★ 5/5
TrustpilotThank you Jon
Thank you Jon, the patience you and your team has, it is exceptional and saying just thank you, I believe it was going to be an understatement. I hope you enjoy the champagne which you all deserve it with the time and effort put to make the purchase of my property become reality.
Ravin · 21 July 2022
★★★★★ 5/5
TrustpilotPositive Experience
We dealt with Steve Payne at Paul Wallace during our recent move and found him very friendly, helpful and supportive.
Edward · 17 October 2024
★★★★★ 5/5
GoogleWe can highly recommend the service provided by Peter Gold and his colleagues. We followed his excellent advice on valuation together with other contacts, which were of great use to us, during the sale of the property.
When we asked for or had any queries either Peter or one of his colleagues were always there to provide assistance.
We would have no hesitation in making use of their excellent service in the future.PositiveResponsiveness, Quality, Professionalism, Value
NedBeau280 · 18 June 2021
Agent replied · 17 June 2024
It was an absolute pleasure and thank you for taking time to write such a great review. We wish you all the very best for the future!
★★★★★ 5/5
GooglePaul Wallace Estate agents in Hoddesdon..... What can I say..... Peter A and Joe have been exceptional! Great customer service and professional. Peter G on the other hand was my personal MVP (Most valuable Person) He went above and beyond and even jumped through hoops. All I'm saying is that from my personal experience with these guys.... I will be selling and buying (where possible) with them FOREVER!
Cannot give them enough praise!PositiveResponsiveness, Quality, Professionalism, Value
Aidan · 18 June 2021
Agent replied · 17 June 2024
Thank you Aidan, really appreciate you taking the time to write such a positive review. It was a pleasure helping secure your first home and we wish you and your family all the best for the future!
★★★★★ 5/5
GoogleOur house sale is just about completed.............It is difficult times and we have felt stressed on occasion but John and Jordan have been terrific throughout the whole process. It is difficult to pick the Estate Agents to go with but we have been delighted by the professionalism and friendliness from this Paul Wallace team. Their advice has proven to be excellent and their manner and communication along the way have been fantastic. Thank you very much indeed...if we need an estate agent again in the future we shall be back with Paul Wallace.
Stephen · 18 June 2020
Agent replied · 17 June 2024
Thank you very much for your kind words Stephen. We're glad we were able to help and provide you with a professional service. Wishing you all the best.
★★★★★ 5/5
TrustpilotExcellent agents!
I've used Paul Wallace twice now, and wouldn't hesitate to go back to them. They are excellent communicators, very professional and provide a brilliant service. Working with Peter and Joe has been a pleasure, Joe has successfully guided me through the sale of my flat which went through in record time, the whole process from instruction to completion has taken about 10 weeks!! Very happy customer.
Hayley · 6 August 2019
★★★★★ 5/5
TrustpilotTotally hassle free experience
Over the years we have met many estate agents and went through some awful experiences with few of them. This time Peter Adams from Paul Wallace has showed us that things can be done differently. He made us (the buyers) feel as customers, always respectful and very responsive to our questions. The purchase has been a completely hassle free experience. Thanks Peter and Paul Wallace.
Asier · 19 November 2019
★★★★★ 5/5
TrustpilotI highly recommend Paul Wallace Estate…
I highly recommend Paul Wallace Estate Agents especially Mark Willis, who was outstanding with keeping me up to date and communicating with me, with a property I was interested inMark was very experienced and explained things to me, being very understanding and caring I highly recommend MarkThank you for everything Mark
Kyri · 21 July 2022
★★★★★ 5/5
TrustpilotFantastic team - highly recommend
Joe, Peter, Pete have been fantastic in the process of dealing with the sale of my parents bungalow, very responsive, constantly keeping pressure on the chain to get the process complete
Would highly recommend
Thanks
Christina · 18 November 2023
★★★★★ 5/5
TrustpilotSimply the best!
The team at Paul Wallace were excellent and sold our house for us. Thanks to Nick who took over the viewings and gave us very good advice and then Joe who kept us informed of how our sale was progressing. Nothing was too much trouble for them. They took the stress out of selling for us, can’t thank them enough. Would thoroughly recommend.
Barbara · 18 December 2019
★★★★★ 5/5
TrustpilotPaul Wallace is experienced estate…
Paul Wallace is experienced estate agent knows how to look after their clients, we found our dream home at Paul Wallace and Steve Payne dealt with us all the way to completion day, me and my wife would like to thank him for everything he was helpful and understanding and the rest of the team so I would recommend anyone looking property in the area.
Hussein · 20 October 2024
★★★★★ 5/5
TrustpilotWe are completing our house tomorrow
We are completing our house tomorrow. We put the offer down back in March . It has been such a quick and smooth transition. Jon has been the best.Jon gave us regular updates and always made sure we knew what was going on.I will 100% recommend Paul Wallace.Mustafa and Sibel
Sibel · 28 July 2022
★★★★★ 5/5
TrustpilotThank you Matt
Matt was helpful and was on the other side of the phone throughout the same
Maria · 12 November 2024
★★★★★ 5/5
GoogleBrilliant from start to finish. Great communication and service; really went the extra mile to ensure a smooth transaction. Highly recommend to anyone looking to sell their home.
Christian · 18 December 2025
★★★★★ 5/5
GoogleGreat service smooth transaction many thanks
Highly recommened
Andy · 18 June 2023
Agent replied · 17 June 2024
Many thanks Andy, very much appreciated.
★★★★★ 5/5
TrustpilotJoe was truly exceptional in his…
Joe was truly exceptional in his dealings with us. He was empathetic and patient towards our situation which had become complicated, long and arduous.He persevered with us and reassured us when we were doubtful it would happen.It would never have happened without him.Highly recommend Joe and the rest of the team at Paul Wallace.Thank you Joe !Pav & Sheena
Miss · 5 December 2020
★★★★★ 5/5
TrustpilotGood work at fair price
One always fears the worst when going to see an Estate Agents. I needn't have. I was dealt with throughout with courtesy, promptness and professionalism. The valuation placed on the property was realistic and we were quickly warned off potential buyers who had under-valued it. When a potential sticking point arose in the negotiations with the buyer, towards completion, Peter Gold stepped in, negotiated an equitable solution, and found a person who could carry out the (reduced) work needed, and quickly.
Stephen · 3 December 2018
Agent replied · 30 October 2024
Very much appreciated, thank you Steven. It was a pleasure to assist in the sale of the property and I am delighted you were so happy with the service. The whole team make a huge effort to ensure a successful sale and we all thank you for taking your time to write about your experiences. Many thanks and best wishes.
★★★★★ 5/5
TrustpilotExcellent sales team, would definitely recommend!
The Paul Wallace sales team helped sell our property in the Northaw area, they were highly professional and thorough throughout the process and an absolute pleasure to work with. We had some problems with our buyer and their chain but Peter and Joe handled everything beautifully, constantly kept us in the loop and we felt reassured throughout. A member of the team that knew all about our case was always available and approachable which meant that we were never left wondering what was going on. I would recommend these guys to anyone selling a home in the Hertfordshire area, great experience doing business with them and would surely go back!
Payam · 13 June 2018
Agent replied · 30 October 2024
Really kind of you to take time to write such a great review Payam. It was an absolute pleasure dealing with you and we wish you all the best in the future.
★★★★★ 5/5
GoogleOur move would not have happened without the dedication and hard work of the team at Paul Wallace and especially Jordan, who couldn't have been more supportive. First class service.
Joanna · 19 June 2019
Agent replied · 17 June 2024
Hi Joanna. It was a pleasure helping you and the family make your move and we welcome you to Hoddesdon. Hope to see you around town.
★★★★★ 5/5
TrustpilotI had the pleasure of working with Mark…
I had the pleasure of working with Paul Wallace as my estate agent, and I can't speak highly enough about the exceptional service they provided. Throughout the entire process, Mark went above and beyond to assist me.
Mhr · 5 August 2023
★★★★★ 5/5
GoogleThe team at Paul Wallace were excellent throughout the sale of our property. They were professional and friendly. We were impressed with the viewings they did and would highly recommend them! Thanks to the team for making the process as easy as possible!
Sam · 19 March 2024
Agent replied · 17 June 2024
Thank you for entrusting us with your property Sam, and for putting your trust in us to guide you through the process. We take great pride in our work and strive to exceed our clients' expectations at every turn, for you to recognise this by way of your review is very much appreciated, best of luck in your new home!
★★★★★ 5/5
TrustpilotExceptional Service.
Kerry and her team did an exceptional job renting out our property over 4 years. Being based outside the UK, we relied heavily on their professional services and always knew our home was in good hands. Their criteria for selecting great tenants is excellent and so is their communication between parties. We would highly recommend their services to anyone needing help with rentals.
Vereena · 17 September 2018
★★★★★ 5/5
GoogleCan't praise this estate agent highly enough. They handled the sale of my parent's property so that the whole experience, from initial valuation and marketing of the property through to completion was seamless. They responded immediately to … More
Philippa · 16 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.