Trusted Agent profile · Hoddesdon

Paul Wallace Estate Agents Hoddesdon reviews

4.9

★★★★★ Excellent

545 reviews across 3 platforms

70 High Street, Hoddesdon, EN11 8ET

Paul Wallace Estate Agents's office in Hoddesdon, at 70 High Street, is rated 4.9 out of 5 across 545 reviews on three platforms, including 266 Google reviews rated 5.0.

Google logo

5.0 / 5

266

Reviews on Google

This office

Facebook logo

4.8 / 5

45

Reviews on Facebook

Business-wide

Trustpilot logo

234

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hoddesdon office, from every platform, shown as written. First names only.

5/5

Trustpilot

An amazing team

An amazing team. Professional, helpful and courteous. Was kept fully informed about the progress of my sale and went over and above liaising with the estate agent relating to my purchase in Berkshire. So many horror stories about estate agents, most definitely not the case with Paul Wallace, recommend 100%.

Kim · 21 November 2022

5/5

Trustpilot

Thank you Jon

Thank you Jon, the patience you and your team has, it is exceptional and saying just thank you, I believe it was going to be an understatement. I hope you enjoy the champagne which you all deserve it with the time and effort put to make the purchase of my property become reality.

Ravin · 21 July 2022

5/5

Trustpilot

Positive Experience

We dealt with Steve Payne at Paul Wallace during our recent move and found him very friendly, helpful and supportive.

Edward · 17 October 2024

5/5

Google

We can highly recommend the service provided by Peter Gold and his colleagues. We followed his excellent advice on valuation together with other contacts, which were of great use to us, during the sale of the property. When we asked for or had any queries either Peter or one of his colleagues were always there to provide assistance. We would have no hesitation in making use of their excellent service in the future.PositiveResponsiveness, Quality, Professionalism, Value

NedBeau280 · 18 June 2021

Agent replied · 17 June 2024

It was an absolute pleasure and thank you for taking time to write such a great review. We wish you all the very best for the future!

5/5

Google

Paul Wallace Estate agents in Hoddesdon..... What can I say..... Peter A and Joe have been exceptional! Great customer service and professional. Peter G on the other hand was my personal MVP (Most valuable Person) He went above and beyond and even jumped through hoops. All I'm saying is that from my personal experience with these guys.... I will be selling and buying (where possible) with them FOREVER! Cannot give them enough praise!PositiveResponsiveness, Quality, Professionalism, Value

Aidan · 18 June 2021

Agent replied · 17 June 2024

Thank you Aidan, really appreciate you taking the time to write such a positive review. It was a pleasure helping secure your first home and we wish you and your family all the best for the future!

5/5

Google

Our house sale is just about completed.............It is difficult times and we have felt stressed on occasion but John and Jordan have been terrific throughout the whole process. It is difficult to pick the Estate Agents to go with but we have been delighted by the professionalism and friendliness from this Paul Wallace team. Their advice has proven to be excellent and their manner and communication along the way have been fantastic. Thank you very much indeed...if we need an estate agent again in the future we shall be back with Paul Wallace.

Stephen · 18 June 2020

Agent replied · 17 June 2024

Thank you very much for your kind words Stephen. We're glad we were able to help and provide you with a professional service. Wishing you all the best.

5/5

Trustpilot

Excellent agents!

I've used Paul Wallace twice now, and wouldn't hesitate to go back to them. They are excellent communicators, very professional and provide a brilliant service. Working with Peter and Joe has been a pleasure, Joe has successfully guided me through the sale of my flat which went through in record time, the whole process from instruction to completion has taken about 10 weeks!! Very happy customer.

Hayley · 6 August 2019

5/5

Trustpilot

Totally hassle free experience

Over the years we have met many estate agents and went through some awful experiences with few of them. This time Peter Adams from Paul Wallace has showed us that things can be done differently. He made us (the buyers) feel as customers, always respectful and very responsive to our questions. The purchase has been a completely hassle free experience. Thanks Peter and Paul Wallace.

Asier · 19 November 2019

5/5

Trustpilot

I highly recommend Paul Wallace Estate…

I highly recommend Paul Wallace Estate Agents especially Mark Willis, who was outstanding with keeping me up to date and communicating with me, with a property I was interested inMark was very experienced and explained things to me, being very understanding and caring I highly recommend MarkThank you for everything Mark

Kyri · 21 July 2022

5/5

Trustpilot

Fantastic team - highly recommend

Joe, Peter, Pete have been fantastic in the process of dealing with the sale of my parents bungalow, very responsive, constantly keeping pressure on the chain to get the process complete Would highly recommend Thanks

Christina · 18 November 2023

5/5

Trustpilot

Simply the best!

The team at Paul Wallace were excellent and sold our house for us. Thanks to Nick who took over the viewings and gave us very good advice and then Joe who kept us informed of how our sale was progressing. Nothing was too much trouble for them. They took the stress out of selling for us, can’t thank them enough. Would thoroughly recommend.

Barbara · 18 December 2019

5/5

Trustpilot

Paul Wallace is experienced estate…

Paul Wallace is experienced estate agent knows how to look after their clients, we found our dream home at Paul Wallace and Steve Payne dealt with us all the way to completion day, me and my wife would like to thank him for everything he was helpful and understanding and the rest of the team so I would recommend anyone looking property in the area.

Hussein · 20 October 2024

5/5

Trustpilot

We are completing our house tomorrow

We are completing our house tomorrow. We put the offer down back in March . It has been such a quick and smooth transition. Jon has been the best.Jon gave us regular updates and always made sure we knew what was going on.I will 100% recommend Paul Wallace.Mustafa and Sibel

Sibel · 28 July 2022

5/5

Trustpilot

Thank you Matt

Matt was helpful and was on the other side of the phone throughout the same

Maria · 12 November 2024

5/5

Google

Brilliant from start to finish. Great communication and service; really went the extra mile to ensure a smooth transaction. Highly recommend to anyone looking to sell their home.

Christian · 18 December 2025

5/5

Google

Great service smooth transaction many thanks Highly recommened

Andy · 18 June 2023

Agent replied · 17 June 2024

Many thanks Andy, very much appreciated.

5/5

Trustpilot

Joe was truly exceptional in his…

Joe was truly exceptional in his dealings with us. He was empathetic and patient towards our situation which had become complicated, long and arduous.He persevered with us and reassured us when we were doubtful it would happen.It would never have happened without him.Highly recommend Joe and the rest of the team at Paul Wallace.Thank you Joe !Pav & Sheena

Miss · 5 December 2020

5/5

Trustpilot

Good work at fair price

One always fears the worst when going to see an Estate Agents. I needn't have. I was dealt with throughout with courtesy, promptness and professionalism. The valuation placed on the property was realistic and we were quickly warned off potential buyers who had under-valued it. When a potential sticking point arose in the negotiations with the buyer, towards completion, Peter Gold stepped in, negotiated an equitable solution, and found a person who could carry out the (reduced) work needed, and quickly.

Stephen · 3 December 2018

Agent replied · 30 October 2024

Very much appreciated, thank you Steven. It was a pleasure to assist in the sale of the property and I am delighted you were so happy with the service. The whole team make a huge effort to ensure a successful sale and we all thank you for taking your time to write about your experiences. Many thanks and best wishes.

5/5

Trustpilot

Excellent sales team, would definitely recommend!

The Paul Wallace sales team helped sell our property in the Northaw area, they were highly professional and thorough throughout the process and an absolute pleasure to work with. We had some problems with our buyer and their chain but Peter and Joe handled everything beautifully, constantly kept us in the loop and we felt reassured throughout. A member of the team that knew all about our case was always available and approachable which meant that we were never left wondering what was going on. I would recommend these guys to anyone selling a home in the Hertfordshire area, great experience doing business with them and would surely go back!

Payam · 13 June 2018

Agent replied · 30 October 2024

Really kind of you to take time to write such a great review Payam. It was an absolute pleasure dealing with you and we wish you all the best in the future.

5/5

Google

Our move would not have happened without the dedication and hard work of the team at Paul Wallace and especially Jordan, who couldn't have been more supportive. First class service.

Joanna · 19 June 2019

Agent replied · 17 June 2024

Hi Joanna. It was a pleasure helping you and the family make your move and we welcome you to Hoddesdon. Hope to see you around town.

5/5

Trustpilot

I had the pleasure of working with Mark…

I had the pleasure of working with Paul Wallace as my estate agent, and I can't speak highly enough about the exceptional service they provided. Throughout the entire process, Mark went above and beyond to assist me.

Mhr · 5 August 2023

5/5

Google

The team at Paul Wallace were excellent throughout the sale of our property. They were professional and friendly. We were impressed with the viewings they did and would highly recommend them! Thanks to the team for making the process as easy as possible!

Sam · 19 March 2024

Agent replied · 17 June 2024

Thank you for entrusting us with your property Sam, and for putting your trust in us to guide you through the process. We take great pride in our work and strive to exceed our clients' expectations at every turn, for you to recognise this by way of your review is very much appreciated, best of luck in your new home!

5/5

Trustpilot

Exceptional Service.

Kerry and her team did an exceptional job renting out our property over 4 years. Being based outside the UK, we relied heavily on their professional services and always knew our home was in good hands. Their criteria for selecting great tenants is excellent and so is their communication between parties. We would highly recommend their services to anyone needing help with rentals.

Vereena · 17 September 2018

5/5

Google

Can't praise this estate agent highly enough. They handled the sale of my parent's property so that the whole experience, from initial valuation and marketing of the property through to completion was seamless. They responded immediately to … More

Philippa · 16 August 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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