5/5
GoogleConnie at the Hitchin branch was very helpful; we needed a rental property in a hurry, exacerbated by trying to find somewhere accepting of a small cat...she came up trumps!
Agent replied
Thank you for your 5 star Review!!
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Your Move Hitchin reviews
★★★★★
174 reviews across 2 platforms
Russell Chambers, Hermitage Road, Hitchin SG5 1DB
Your Move's Hitchin office at Russell Chambers is rated 4.3 out of 5 across 174 reviews on two platforms, including 173 Google reviews rated 4.3. Checked 9 October 2026.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Reviews
Every review we hold for the Hitchin office, from every platform, shown as written. First names only.
Google1/5
GoogleI work as an engineer in an important company and wanted to rent a flat with "Your Move". I asked some previous people for information and I've seen emails where Brendan Dowson and Steve require the money to rent a flat very quickly and later they don't want to give it back because the house they showed wasn't correct and they didn't say the truth and they don't respect the law trying to cheat people. I've got proofs for anyone if needed. Please do not rent with them.
5/5
GoogleFantastic team led by Peter & Linda Thank you so much to you and your team . Your guys made our dream come true Thanks a lot
Agent replied · 29 July 2023
Thank you for your kind words, they are very much appreciated
5/5
GoogleExcellent service. Very helpful and competent. Lianne helped me with finding my property, excellent communication so I never felt lost in the process, very informative and helpful with things I didn't understand. I highly recommend this estate agents and thanks again.PositiveProfessionalism
Agent replied · 20 June 2024
Hi Cory, Thank you so much for your review. I have passed your words on to Lianne and she now has a huge smile on her face! Anything we can do in the future, just let us know.
5/5
GoogleI have been dealing with Your Move since December 2016. I have always found Steve, Brendan and the rest of the team to be very helpful, efficient, trustworthy, knowledgeable and professional. I would definitely recommend themPositiveResponsiveness, Quality, Professionalism, Value
Agent replied
Hi Anita, Always great to hear good things regarding our team here in Hitchin! Thank you for your review
5/5
GoogleMy first time renting my home. I have been so impressed with the professionalism and responsiveness of Your Move from the start right through to finding a tenant. Very proactive and helpful.. Highly recommended. Thanks particularly to Lianne.PositiveResponsiveness, Professionalism
Agent replied
Hi Fiona, Thank you for your 5 star review, I have passed your kind words to Lianne.
5/5
GoogleThe team is very professional. They followed up with the solicitors from both sides and managed to get the transaction completed as planned. It was my pleasure working with them.
Agent replied
Thank you for your review! And enjoy your new home, it is lovely!
5/5
GooglePeter was incredibly helpful, thorough and efficient throughout the moving process. We really appreciated his friendly professionalism and efforts to make our move as smooth as possible. Thanks Peter!
5/5
GoogleI have been using the Your Move landlord services for over 5 years and Lianne as always been professional, guided me with useful information and exceeded my expectations in helping me. I always recommend her.PositiveResponsiveness, Quality, Professionalism
Agent replied
Hi Jo, Thank you for the lovely review. I will pass your words on to Lianne
5/5
GoogleGood, excellent and reliable
5/5
GoogleRecently rented a property for the first time and Connie our estate agent was really nice and helpful, She answered our questions clearly and patiently and sorted everything out for us!
1/5
GoogleThis company is an authentic fraud. Please do not rent any property or real estate with them because eventually they're going to cheat you all. It's completely verified. "Your Move" isn't a trustworthy company. Dealing with them has been the worst experience I've ever had in my entire life. They take the money from you, lie and cheat. We're going to take legal action against this company. It's the worst company you can do business with.
1/5
GooglePlease do not waste your time using this company, the staff are unbelievably incompetent and the customer service is absolutely shocking, on two occasions staff members pretended to be on holiday in order to avoid our requests. With outrages fees and almost no compliance to maintenance requests, this leaves one with a feeling of being seriously done over.Not to mention a biased inventory company that they use that almost guarantees that most of your deposit will be lost, we still haven't received our deposit back and it has been almost four months now. YOU HAVE BEEN WARNED
5/5
GoogleBrilliant company to sell a property with. These guys were amazing. Special mention to Peter who was always there to help. Many thanks again. Dave and Steph.
5/5
GoogleBrilliant service provided. Bradley was a great help and got things moving very fast for me as I needed accommodation urgently. Very happy... best estate agents around!
5/5
GoogleThe team at your move are very professional and have provided a very good service in the years we have been using them to let our properties. I would have no hesitation in recommending them to other Landlords.
Agent replied
Hi Kathleen, thank you for your review. Very kind of you.
5/5
GoogleBradley was a pleasure to deal with from the start. Very relaxed and easy going, but still informative and moved the process along smoothly. Oliver Wheeldon
5/5
GoogleFantastic service! My father in law brought a new property through Your Move - Hitchin recently and I can't fault the service he received. The staff were always courteous on the phone, willing to go the extra mile to ensure all questions have been answered. A special thank you has to go to Rob who always went above and beyond to ensure all parties were happy throughout the process. Absolute pleasure to deal with, would highly recommend.
5/5
GoogleRob and his team have been second to none in professionalism, expertise and helpfulness, they have made my moving experience an actual enjoyable experience.
5/5
GoogleGreat service, and thank you Bradley for helping find me a property and getting me in asap when needed the most.
5/5
Google5 Stars to Connie Willoughby,she made my journey in search of a new home Effortless...
Agent replied · 29 July 2023
Thank you so much for your kind words!
5/5
GoogleRecently sold my flat through Your Move after quite a lengthy process. First class support throughout especially from Matt and Linda.
Agent replied
Hi Alan, Thank you so much for your review. Very much appreciated.
5/5
GoogleGreat experience with Connie Willoughby from Hitchin branch, good communication, friendly and efficient
Agent replied
Thank you Jo, Wonderful review. We will pass your kind words on to Connie
5/5
GoogleGlad I found Your Move , very fast, very responsive and professional. Thank you and 5* to Bradley and Steve 👌👌👌 …
Agent replied
Hi Lucian, Thank you for your review, it is very much appreciated. I have passed your kind words to Bradley and Steve. Anything we can do for you in the future please do let us know. Rob Cowell, Your Move, Hitchin.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Your Move Hitchin
How many reviews does Your Move Hitchin have?
Your Move's Hitchin office has 174 reviews across two platforms: 173 on Google, 1 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Your Move Hitchin's rating?
Your Move Hitchin is rated 4.3 out of 5 across all 174 reviews, and 4.3 out of 5 on Google from 173 reviews, checked 9 October 2026.
Where is Your Move's Hitchin office?
Your Move Hitchin, Russell Chambers, Hermitage Road, Hitchin SG5 1DB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.