Your Move Hitchin reviews

★★★★★ 5/5

Google

I had a fantastic experience with Your Move Estate Agents in Hitchin. Connie was professional, friendly, and always happy to answer my questions throughout the process. She kept me informed every step of the way and made everything feel straightforward and stress-free. Her communication and customer service was excellent, and I truly felt supported from start to finish. I would happily recommend her to anyone looking for a reliable and approachable estate agent. Thank you for your help!

Gloria · 22 July 2026

★★★★★ 5/5

Google

Connie is the most amazing Landlord not only is she responsive and helpful with any queries she also goes above and beyond to make sure we are genuinely happy with our whole renting experience. Can’t recommend her enough. Being students it can be difficult knowing who to trust but Connie is one of the best! And our property is absolutely gorgeous and affordable in sought after hitchin location!

Erin · 15 August 2026

★★★★★ 5/5

Google

Connie is the best landlord! So quick to message back and is super helpful reliable. We love our property and the location and having excellent landlord like connie is just the cherry on top of the cake! Highly recommend😁 …

Archie · 15 August 2026

★★★★★ 5/5

Google

Keaton and Connie were a great help with getting my mum into new accommodation, after she had a medical emergency and a bereavement. We needed to visit the property we wanted to buy, numerous times, but nothing was ever too much trouble. Keaton was always at the end of the phone or email, to answer questions etc. overall experience was very good

Kate · 13 February 2026

★★★★★ 5/5

Google

I have had a very positive experience renting from Your Move. Connie has been very helpful and always communicated well when I had issues or questions. I would highly recommend to anyone looking for a reliable landlord.

Caitlin · 22 July 2026

★★★★★ 5/5

Google

I had a very positive experience with Keaton and Connie at Your Move Estate Agents in Hitchin. From start to finish they were extremely helpful, professional, and supportive throughout what turned out to be a particularly difficult property sale. I wouldn’t hesitate to recommend Keaton and Connie to anyone looking to sell their property.

Sam · 16 March 2026

★★★★★ 5/5

Google

Connie is fantastic, she literally helped me change my life. She was very reassuring and helped me a lot. She was very supportive along the way, and is still approachable now after 2 years if I have any worries or concerns. I thoroughly recommend Connie and Your Move. Thank you.

Julie · 2 September 2025

★★★★★ 5/5

Google

Whilst I did not buy a property through them I was very impressed by Connie and Keaton in the branch, they have a fantastic attitude, are friendly and approachable and will do whatever they can to help you sell your property or find the correct one. I would have much preferred to have dealt with agents like Connie and Keaton for my purchase as opposed to who I had to unfortunately. Keaton was always proactive in phoning me or emailing me new properties which other agents wouldn’t and Connie has excellent telephone manner and is quick to reply and look to come up with solutions if a problem may arise. I’m sure they both have very successful careers in estate agency ahead of them.

Nicholas · 2 September 2025

★★★★★ 1/5

Google

(This relates to lettings, NOT sales.) Your Move offers a market comparable management fee, but what they don't tell you upfront is the price gouging. There is a fee for literally everything ... which are generally free at other agents. Want to renew your tenant's lease? 300 pounds. A rental increase? - 240 pounds Maintenance - add 10% for their fees. Want to leave due to poor customer service - even if the tenant is NOT under a lease (can understand if the tenant is under a lease) but a whopping 2 months rent (not two months of management fees, but two months of the tenants rent!!!) which can be thousands of pounds. Put it another way, because it is so expensive to leave, they know most landlords won't ... which provides no incentive for good customer service.

Edmund · 23 May 2024

★★★★★ 5/5

Google

Connie and Brendan were extremely helpful and supportive in navigating an unusual and difficult set of circumstances, well done and many thanks.

Dahlia · 13 February 2026

★★★★★ 5/5

Google

Great service from Connie at your move. She was really helpful setting up our daughter's University accommodation and very supportive when my wife was melting down over our daughter moving away. Always there to help the girls when they had any issues. Thanks so much.

Mark · 15 August 2026

★★★★★ 5/5

Google

I’m not quite sure how to put into words how amazingly helpful Connie was.. I have dealt with many estate agents in the past and most have never been very helpful. Connie however has completely changed my opinion - she is the most caring, knowledgeable and helpful estate agent I have ever worked with. She made everything as stress free as possible and guided us through every step of the process. She went above and beyond to help us and made using YourMove (Hitchin) the most pleasant experience. She is an absolute asset to the team and I cannot express my gratitude enough. 10/10.

Harvey · 1 October 2023

★★★★★ 5/5

Google

I’m not quite sure how to put into words how amazingly helpful Connie was.. I have dealt with many estate agents in the past and most have never been very helpful. Connie however has completely changed my opinion - she is the most caring, knowledgeable and helpful estate agent I have ever worked with. She made everything as stress free as possible and guided us through every step of the process. She went above and beyond to help us and made using YourMove (Hitchin) the most pleasant experience. She is an absolute asset to the team and I cannot express my gratitude enough. 10/10.

Harvey · 21 September 2023

★★★★★ 5/5

Google

The guys at Your Move Hitchin are absolutely brilliant . Completely honest , friendly, and very professional . They have been supportive every step of the way during the sale of my property. We had some challenging enquiries from my buyers solicitors that could have led to the collapse of the sale but the sheer tenacity and hours of detective work and dedication by Linda from Your Move ensured that the sale went through . I can’t recommend them enough . A massive thank you to Linda , Peter, Rob and the team .

Myvlog · 1 July 2023

★★★★★ 5/5

Google

Peter was hugely helpful, patient and communicative throughout our house purchase. He was able to guide us through some really tricky situations that we had with our mortgages and solicitors, and was really patient and understanding. A lot of estate agents would have lost their patience with us, but Peter remained committing to helping us throughout - and now we have the keys to our perfect first family home. Can’t recommend Peter’s services enough!

David · 13 November 2023

★★★★★ 5/5

Google

Having just exchanged on our sale after many long and frustrating months, we cannot thank Andy Winter enough for his support throughout the process. He is responsive, proactive, and would always follow up with us as soon as possible. I …

Sarah · 13 April 2025

★★★★★ 5/5

Google

Connie Willoughby and the Your Move Hitchin team have been amazing in helping me find my new home. I was living 200 miles away of Hitchin and Connie helped me by doing an online viewing, which is not as common as you could expect now. After that, the process has been really helpful doing all the review of docs and signatures online! Best process ever. And Connie was always there helping me provide the docs needed and ensuring that the date to move in was accomplished. After some stressful experiences, this one has been great. Thanks Connie & Your Move Hitchin team!

Marcos · 30 January 2023

★★★★★ 5/5

Google

Robert Cowell and his team advised on a sale following a family bereavement earlier in 2022. Rob was punctual, knowledgeable and reliable. If he said that he was going to do something, (whether that be meet us, or introduce potential buyers, e mail or phone us) then he did it. Rob's service went above and beyond, even calling and e mailing when he was on leave. We had a good service from the whole team but I would not hesitate to recommend Rob's services.

Richard · 14 November 2022

★★★★★ 5/5

Google

Professional, Friendly, and Reliable, Highly Recommended….! Special thanks to Connie for the support for Inventory checks and move in/out process smoothly.

Siju · 2 September 2025

★★★★★ 5/5

Google

We sold our house through Your Move in Hitchin and after an incredibly long and drawn out process, we finally completed. Peter Dalton did an absolutely first rate job from the very start. He and Rob came to the house to carry out the valuation and take the photos. Both explained the whole process clearly and concisely and answered all of our questions perfectly. Peter was our main contact abs he was always at the end of a phone call, text or email and able to offer advice, support or an update as to where the case was. His reassurance throughout the whole process was fantastic and his professionalism, extremely reassuring. He worked closely with Linda who offered the same incredibly high level of knowledge and oversight of our case. The whole team at Your Move in Hitchin have been exemplary and we would wholeheartedly recommend them to anybody looking to sell their property.PositiveResponsiveness, Quality, Professionalism, Value

M · 21 June 2022

★★★★★ 5/5

Google

Scott was extremely professional, knowledgable in his field and friendly. Highly recommend!

Sarah · 1 August 2026

★★★★★ 5/5

Google

Connie Willougby in the Hitchin branch was brilliant at finding us a home. Communication and updates was amazing. Connie is a true asset to the branch. Unfortunately the tenants didn’t move out so I couldn’t take up the tenancy but Connie was on hand to ensure that all monies paid out was dealt with and return in line with the companies process and procedures. Will definitely use again. Thanks for everything Connie

Laura · 12 February 2023

★★★★★ 5/5

Google

Great experience with YourMove, quick and easy. Connie was great, easy to get a hold of when needed and helped us through the process which was new to me and my partner. Antonio&Louise

Antonio · 15 February 2025

★★★★★ 5/5

Google

I have just sold my Stevenage House through “Your Move” of Hitchin. Apart from saying many thanks to Robert Cowell and his excellent team, I wish to inform you of my experiences. I had five local agents to value my property. Mr Cowell was by far the most professional and took time to consider market trends and to supply me the best valuation. Most of the other agents seemed to supply me with valuations that suited them and for a very speedy sale. Your Move gave me the highest valuation, in excess of £45K compared with the lowest suggested selling price. It took about eight weeks to find the correct buyer and at a figure, higher than my asking price. Your Move conducted all of the viewings on my behalf, giving me a feedback within 24 hours. Peter Dalton (Assistant Manager) worked tirelessly for me, so did Linda, The Sales Progressor. Just to sum up, Thank you so much, Your Move of Hitchin. A great job achieved by all.PositiveResponsiveness, Quality, Professionalism, Value

John · 26 August 2021