Every review we hold for the Hitchin office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSo impressed with this branch (Hitchin). We sold a probate property which was difficult enough, however the care and professionalism showed by the team at Hitchin was second to none. The initial meeting was held in the back garden during lockdown but nothing was missed. Every detail was covered and we were kept informed every step of the way. Feedback was shared and stats from Right Move communicated regularly. Having also a property on the market in Devon at the same time, it's very easy for us to compare the experience and Your Move were by far the better Agents. I would definitely recommend. We invited three agents into the home to quote and these guys got the best price with a fabulous service. Couldn't ask for more. Thank you all so much, we are extremely satisfied.PositiveResponsiveness, Professionalism
Whitetulip · 26 August 2021
Agent replied
Thank you so much for your kind words. Was a pleasure working with you. I remember your reaction when the offer was put forward, makes our day every time!
★★★★★ 5/5
GoogleAs a landlord i needed to find an agent that i had confidence in to find a tenant quickly, but the right tenant for me at the same time as offering a service that made me feel confident.
As soon as i approached Your Move i i knew from the beginning it was the right company for me.
My main point of contact with Your move was Lianne but the whole office team (not forgetting Brendan) are exceptionally good at keeping you informed during the process. Lianne is very passionate about what she does and goes ‘above and beyond’ to provide exceptional service every step of the way, and provides very honest and constructive advice to you.
The end result was that a tenant for the property was found within a week and moved in a few days later. I wouldn’t hesitate to recommend Your move if you are looking for a letting agent in the Hitchin area.
Thank you so much Lianne and all the team for making my experience a very good one.PositiveResponsiveness, Quality, Professionalism, Value
Elaine · 21 June 2021
Agent replied · 20 June 2024
Hi Elaine, Thank you for taking the time to leave us a review. Very much appreciated.
★★★★★ 1/5
GoogleWow, here in Internet you already answered, but when I try some problems with agency take long time. Nice
Magico · 8 August 2026
Agent replied
Hello Ms/Mrs/Mr Braga, you've recently replied to a comment from 4 years ago and therefore it has jumped to the top of our reviews. As stated before, you've left a review for the wrong company. We do not have any record of you or any similar names on any of our database. This is Your Move in Hitchin, Hertfordshire. Please could you kindly remove your review if it is for another branch. If you wish to call us to discuss or if we can help you in any way, our phone number is 01462459643. Thank you
★★★★★ 5/5
GoogleGreat team of people that have been quick and response to any of my questions all the way from the first viewing of a property to exchanging contracts. Peter has been fantastic from start to finish (Rob too) Highly recommend working with Your Move if you're looking for an estate agent.
Adam · 3 February 2024
Agent replied · 6 February 2024
Hi Adam
Thank you for the 5* Review, glad we could help!
★★★★★ 5/5
GoogleMoving home was most definitely the most stressful experience I’ve had in a longtime, however Connie was beyond amazing throughout the whole process, myself and my partner couldn’t have asked for a better agent to support and aid us throughout it. A MASSIVE thank you to Connie, I’m not sure we could’ve done this without her!
Sidney · 21 September 2023
Agent replied · 20 November 2023
Hi Sidney, Thank youfor your kind words, they have been passed on to Connie!
★★★★★ 5/5
GoogleMy Mother recently sold her house that she had lived in for 35+ years through Your Move Hitchin. I wrote to them to thank them for the amazing service my Mother and I received from them from start to finish.
Here is the letter I wrote.
"Dear Linda, Robert and Peter,
I would like to take this opportunity to write to you, so that I can wholeheartedly say a massive thank you regarding your truly expert handling of the sale of my Mother's house.
As sole agents we couldn't have wished for a better estate agent than Your Move, Hitchin.
At first we didn't consider having a sole agent to sell my Mother's house as you know. Once the chosen agents had visited my Mother and explained their service and how they operate, then when Rob took those stunning property photos, we knew that all three of you stood head and shoulders above any other estate agent we had encountered in Hitchin. My Mother and I agreed that it would have been counter productive to have sold her house on a 2 agent basis. Your Move were appointed, rightly so, as sole agents. It was one of the best decisions we've made.
Rob, you came back early one beautiful summer morning to take more photographs, so that you could capture the full beauty of my Mum's house and the fabulous elevated views from it of Windmill Hill. The initial photos you took were easily as good as any professional photographer could have taken. They were perfect. But, oh my, the second lot of the outside ones you took that summer morning took my breath away! With the vibrant blue sky and early sunshine as the backdrop, they leapt off the Rightmove website. I'm guessing not many, if any other agent would have gone that extra mile and act on their instinct like you did. Needless to say, it worked. My Mother's house sold within a short time of Your Move Hitchin being instructed as sole agent to sell it and within several days I recall, from when Rob's summer morning photos went online.
Peter, I would like to thank you for carrying out the property viewings so professionally. My Mother told me how you were approachable, friendly, courteous, competent and informative to both her and the people who visited to view her house. Indeed, you showed the buyers of her house around on a Saturday. My Mother told me that you were talking with them after their viewing for some time. Nothing was too much trouble for you, even on a weekend. Huge thanks Peter, that extra time you gave them helped to secure the house sale.
Linda, you too have been magnificent also. (My Mother's description). You totally kept both solicitors on track. Fielded what seemed like endless questions and absolutely got my Mother through her house sale. You really were a solid rock that kept everything going in the right direction. You were always so approachable, competent, experienced and calm.
All three of you have been superb throughout my Mother's house sale process from start to finish. Rob explained to me how he had carefully arrived at the price the property was to go on the market for. This needed such careful thought as my Mother's house is unique. It's detached and not on an estate, so no real comparables exist.
My Mother and I truly feel that Your Move estate agent Hitchin branch, really do the right thing for their clients, the sellers and their buyers. Anyone can sell a property if they under value it. Your Move Hitchin evidently made sure that my Mother's house went on the market at a fair and justified price. I wish all estate agents had your ethical stance. Thank you.
When I called the office in the early days, if the three of you weren't there, my call was answered by Your Move's lettings staff. They too always introduced themselves clearly on the phone, took messages and never forgot to pass on exactly what I had asked to be relayed to one of you.
Thank you and thanks to all at your Hitchin branch staff. Every one there in our view, were faultless during my Mother's house sale.
Best regards,
Nicola."
Nicola · 25 March 2020
Agent replied
Hi Nicola, thank you so much for your kind words. It was a joy helping your mother move house. One of the nicest people on this planet. Thanks again. Rob and the Hitchin Team.
★★★★★ 5/5
GoogleMe and my partner recently rented a property with the hitchin branch and we was helped by Connie, she’s been so helpful in the process and continues to help us. She has dealt with all our queries so quickly and efficiently and make sure we are happy in our new home.
Thank you for all your help!
Chelsea · 29 June 2023
Agent replied · 29 July 2023
Hi Chelsea, Thank you for your review!
★★★★★ 5/5
GoogleHad an amazing showing at a property, Scott showed us around honestly he made us want the house more, due to how welcoming, kind and very funny. Probably the best showing at a property I’ve ever experienced. We also had Brendan (letting manager) handle our case after and honestly gave us a smooth transition, great communication and both always there to answer any question we had. Thank you once again amazing team.
Heda · 28 February 2025
Agent replied · 4 May 2025
Thanks for your review
★★★★★ 5/5
GooglePeter Dalton and his team, Linda and Rob, helped and guided me through every stage of selling the house I had lived in for 36 years. Remarkably it took just three months from listing to completion. Communications with the Your Move team were easy and Linda ensured I had a weekly update on progress. Everyone I dealt with was friendly and reassuring and I wouldn't hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Jean · 26 August 2021
Agent replied
Hi Jean, Thank you for your review, very kind of you. We hope your enjoying being closer to your family.
★★★★★ 5/5
GoogleCannot thank the team at Your Move Hitchin enough, in particular Connie, a star of an agent, who through her fantastic organisation got me and my partner into our flat (which we love) within the very limited time span we had to move.
Highly recommend thank you!!
Kathryn · 13 April 2025
★★★★★ 5/5
GoogleRecently used Your Move Hitchin to find a property to rent. Fantastic experience all the way through the process. Would definitely recommend and definitely use again. Thanks to Connie for all your help throughout!
Danny · 18 June 2024
Agent replied · 25 August 2024
Hi Danny
Thank you for your great review!
★★★★★ 5/5
GoogleGreat experience with YourMove with securing a rental property in December 2025. Scott, Connie and the Hitchin team were super helpful throughout the process, very patient and communicated well. Highly recommend.
Natasha · 13 February 2026
Agent replied · 13 April 2026
Hi Natasha,
Thank you for your kind review! We will pass the feedback on to the team!
Wish you all the best in your new home!
Many thanks
Connie
★★★★★ 5/5
GoogleConnie was absolutely fantastic, very professional & kept us upto date daily, she made everything run smoothly, and a fantastic personal, gift box when picking up the keys, made it just a little more special. I would 100% recommend Connie to anyone moving to the area!!
Jacqueline · 5 August 2023
Agent replied · 26 August 2023
Hi Jacqueline, Thank you for your kind words and gift for Connie, She loved it!
★★★★★ 5/5
GooglePeter Dalton had been fantastic - facilitating our purchase and, years later, our potential sale. He is very friendly and explained everything clearly. He kept in touch throughout the process and was extremely approachable when we faced difficulties. I would highly recommend Peter and will certainly be back should we decide to move again.
Thank you Peter!
Laura · 17 July 2022
Agent replied
Hi Laura, Thank you for your kind words. They have been passed on to Peter, he's very appreciative and looks forward to helping you in the future should you need him to.
★★★★★ 5/5
GoogleI highly recommend Your Move.
They have been absolutely amazing with us throughout our whole journey looking for a property in Hitchin.
My partner and I managed to find in such short notice an incredible flat that ticks all our boxes.
Lianne has been absolutely fantastic, super efficient and responsive. We felt so looked after! Thank you so so much again!
Giulia&SimonePositiveResponsiveness, Quality, Professionalism
Giulia · 21 June 2021
Agent replied · 20 June 2024
Hi Giulia, Thank you for your kind words and 5 star review. We pride ourselves on great customer service, so always nice to hear feedback from a happy customer!
★★★★★ 5/5
GoogleService has been oustanding. Communication was great.
Barbs · 22 July 2026
Agent replied · 22 August 2026
Hi Barbara,
Thank you for your review.
You've been a great tenant, and with us for years! We're glad you're now moving into another of our properties.
Wish we wish you and your family all the best in your new home!
Best wishes
Connie
★★★★★ 1/5
GoogleHave had an awful experience. We were bombarded with calls not even 20minutes after they had offered us the house and both my partner and I said we would pay the holding deposit as soon as we got a minute at work. It is important to note my partner drives for work so in order to pay he would have to be parked up and stopped but they continuously called him whilst he was working. They took the offer off us within two and a half hours (even though the money for the holding deposit had come out of my account still) after claiming they had been waiting 'hours'. It has been three weeks and I have still not received my money. I have complained to their company and had no response. Absolutely appalled by the lack of professionalism and the 'threats' we received. Due to lack of response I have now had no choice but to report this to the Property Ombusman and Property Mark so this does not happen to anyone else.
Rachel · 23 May 2024
Agent replied · 20 June 2024
Hi Rachel, we can only apologise for the delay. It seems there was an issue with our system. But I can see the money has been transferred to you now.
With regards to "I have complained to their company and had no response." I do disagree considering Connie has been emailing you back and forth. However I am glad this is now sorted.
★★★★★ 5/5
GoogleLinda and Peter were Amazing from start to finish.
They did not push us and allowed us to make decisions in our time.
They took their time taking the photos and getting the “right buyers”.
Would highly recommend the team.
Jack · 13 November 2023
Agent replied · 20 November 2023
Thank you so much for your review. It means a lot to the team.
★★★★★ 5/5
GoogleCannot thank the team at Your Move Hitchin enough, in particular Connie, a star of an agent, who through her fantastic organisation got me and my partner into our flat (which we love) within the very limited time span we had to move.
Highly recommend thank you!!
Kathryn · 4 December 2024
★★★★★ 5/5
GoogleSuch and easy and quick process, massive thanks to Connie for all her assistance, an absolute pleasure to deal with, the whole process has been swift and easy - Thank you :)
Debbie · 6 February 2024
Agent replied · 6 February 2024
Hi Debbie, thankyou for your kind words. They have been passed on to Connie.
★★★★★ 5/5
GoogleWe’ve been with Your Move for two years and have had an excellent experience throughout. The whole team has been friendly, professional, and incredibly helpful. Our estate agent, Connie, has been absolutely amazing, always lovely to speak …
Libby · 13 September 2025
Agent replied · 31 December 2025
Thank you Libby! We wish you all the best!
★★★★★ 5/5
GoogleSpot on from start to finish. We dealt mainly with Connie who is on the ball with everything, I also spoke to a couple other people who helped us just as much. The letting team gave us great confidence in picking a property listed by them!! Thanks for everything guys.
Alex · 16 May 2025
Agent replied · 14 August 2025
Hi Alex
Thanks for your review.
★★★★★ 5/5
GoogleWe dealt with Steve and were super impressed with the service that we received from him and the rest of the team when Steve was not around. From the first phone call we were 'properly looked after'! Our experience at ‘Your Move’ was very different to the experience we had with other letting agents.PositiveResponsiveness, Quality, Professionalism, Value
Lisa · 21 June 2021
Agent replied · 20 June 2024
Hi Lisa, This is great to hear! I have passed your feedback to Steve who prides himself in customer service. Thank you for taking the time to leave a 5 star review.
★★★★★ 5/5
GoogleWe bought our first house through Your Move, Hitchin. Their service was impeccable, with Peter providing extremely friendly, and professional service. They were always extremely responsive to our queries, and even provided advice on renovation and extension following completion. We would absolutely use them again, and highly recommend Peter and the rest of the team.PositiveResponsiveness, Quality, Professionalism
Hannah · 21 June 2021
Agent replied · 20 June 2024
Hi Hannah, Thank you so much for taking the time to leave us a review. Peter is so hard working and genuinely cares, so it is great for him to have some positive feedback. Thanks again and enjoy your new home!
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