Michael Graham reviews

★★★★★ 5/5

Google

Michael Graham Estate Agents have provided us with a fantastic service. They liasied closely with us to ensure we were happy with the brochure and our house was sold on the first day of viewings! We were provided with regular upates on how things were progressing and any questions we had along the way were answered promptly. We are really grateful for the service we received and would recommend 100%PositiveResponsiveness

Zoe · 25 August 2021

★★★★★ 5/5

Google

Caroline went above and beyond helping us finally complete through a tricky chain. So very grateful, would def recommend their services.PositiveProfessionalism

Ben · 17 June 2021

★★★★★ 5/5

Trustpilot

Would highly recommend Michael Graham

Would highly recommend Michael Graham. Friendly but very professional throughout.

I · 9 April 2026

★★★★★ 5/5

Google

The team at Michael Graham were excellent. They navigated a tricky market and helped ensure our sale went through to completion, meeting with our buyers after the survey to help reassure them. The team was also great at communication, I could always get ahold of them and they kept us updated well. Overall, a great experience and I’d recommend them highly!

Alexa · 17 June 2022

★★★★★ 5/5

Trustpilot

Michael Graham Estate Agent of choice

Michael Graham was our go to Estate Agent as we wanted a high quality new build home. They showed us various options that suited our budget and were helpful and professional from first viewing through to completion.

Ros · 26 July 2025

★★★★★ 5/5

Google

We had the pleasure of dealing with Michael Graham on our recent purchase, and found them to be an extremely professional, friendly and reliable estate agent. The service we received was of a very high standard, and the communication was outstanding throughout. We would highly recommend Michael Graham and shall certainly be using them in the future.PositiveResponsiveness, Quality, Professionalism, Value

David · 17 June 2022

★★★★★ 5/5

Google

Would highly recommend using this service. Their marketing was first class and way above our expectations. Management of viewings and subsequent support during the sale negotiations was exemplary. The friendly, efficient and helpful staff removed a lot of the stress from us and kept us fully informed throughout the entire process. Can’t praise them enough for the service and support they provided.PositiveResponsiveness, Quality, Professionalism, Value

Roger · 17 June 2021

★★★★★ 5/5

Trustpilot

Marketing our house

Extremely professional but friendly and helpful at all times.

Geraldine · 19 March 2026

★★★★★ 5/5

Google

Michael Graham were excellent to work with when recently buying our family home. Caroline in particular was super helpful, especially towards the end of the purchase when our sale looked like it might stall, they dealt with the outstanding issues and made sure the sale went through smoothly.

Siobhan · 17 June 2023

★★★★★ 5/5

Google

The team at Michael Graham were exemplary and I would not hesitate in recommending them to anyone.

Andrew · 26 January 2025

★★★★★ 5/5

Trustpilot

Selling our parents home

Selling our parents family home was sad but made easy with all the help and advise we were given. Madga from the Newport pagnell branch she was really professional, helped with lots of issues but we got sorted with her help and knowledge .

Joanne · 14 March 2025

★★★★★ 1/5

Trustpilot

Poor communication lack of…

Poor communication lack of professionalism we were not given honest information. I need to be careful what I write .

Mr · 23 November 2025

★★★★★ 1/5

Trustpilot

Some representative turns up at My…

Some representative from Bedford branch turns up at My house today with his Zoopla printouts. He then Prices my property at the £520 mark due to some googling and online valuations. To be clear zoopla makes no account for renovations which I have done at 65k. He then tries to tell my partner the previous history of the property (Zoopla) is all over the internet which is some of the reasoning for the valuation, which for the record has incorrect floor plans and incorrect specifications which has major impact on previous valuation as it’s simply not accurate., so no idea what he is talking about with that therory.Who turns up with a Zoopla printout??? This is only an estimation and clearly states renovations are not included !!!The only other history available is on Rightmove but only available to agents so technically the spill is a complete lie as it’s not representative, so it’s just nonsense he was coming out with.What a complete joker who has not done any homework and thinks we are going to fall for his nonsense because he knows how to do some print outs. We have a great new outbuilding and tub but he thinks it has zero value. I could crane this out tomorrow and sell for £35k so again he is completely clueless and full it.He wants to spin a buck and take his ridiculous 1.5% and low ball my property for a quick flip.I know what it’s worth as we have sold it previously and it has far more value than then so his ridiculous valuation again is just not representative. I want somebody who understands the house and area representing me rather than some blagger. I think his suit was so loud it’s made him delusional.Nothing annoys me more than a slimy estate agent with no qualifications trying to do what’s right for him rather than the client. Really poor and out of touch.Do not use this bunch of charlatans. Three other agents have priced differently and all within 5k which tells me this guy is on the take . Could not of hit the mark of the stereotype of a estate agent !!!!

Wayne · 25 February 2023

★★★★★ 1/5

Trustpilot

Awful Service and communication!!!

We sent an enquiry to Michael graham in Towcester relating to a property in Greens Norton, Northants we were interested in viewing. After 2 days passing with zero contact I e-mailed them again and this time a member of their team 'condescended' to call back. he had no interest in arranging a viewing instead informing us that they had already had 'multiple viewings' on the property and various offers none of which had yet been accepted!! he also said that as a few of the viewers were in better positions than us to proceed it wasn't really worth our while viewing. So he didn't want us to view a property that had no accepted offers on it and we are selling a large home worth way more than the listing with no mortgage!! He asked no questions about our circumstances and I get the opinion MG see themselves as a bit up market who don't really have to try to hard with their exclusive clientele

Craig · 23 February 2023

★★★★★ 1/5

Trustpilot

Good at taking your money, woeful at looking after your interests

Regrettably I let a property “fully managed” through Michael Graham, paying the high fees believing their promises of looking after my interests better than their competitors.They watched over the property as things went missing and were damaged, telling me everything was ok, some of the above being documented with photos, but not acted on whilst the tenant was in situ.Once said tenant had left, all I was left with was the deposit and no constructive assistance from Michael Graham.In the aftermath dealing with the state the property had been left in, I found them to be arrogant, inept and unprofessionalI for one would never again entertain them managing my property, id go elsewhere or do it myself, as I am now

Alec · 29 December 2022

★★★★★ 5/5

Trustpilot

Ollie has just photographed my house…

Ollie has just photographed my house what a great guy 💯 he was brilliant 🤩

Miss · 9 December 2025

★★★★★ 5/5

Google

As a first time seller, it's been an absolute pleasure dealing with the team at Michael Graham Hitchin. Fantastic communication throughout, extremely professional and a smooth sale taking roughly 3.5 months from launching to market. I couldn't be happier, thoroughly recommended.

A · 17 June 2023

★★★★★ 1/5

Trustpilot

Underwhelming in the extreme

The communication throughout the transaction was infrequent, generally one way and very little in the way of information was provided. Most of the communication was made directly with the buyers and after being initially impressed withe the initial presentation we severely regret choosing Michael Graham as our experience was extremely disappointing. The marketing materials were good but other than that we struggle to understand what value they added to the whole transaction. We made all of the arrangements for the handover directly with the buyers and in the 4 weeks leading up to our move did not have any contact whatsoever with Michael Graham. The agent turned up (unannounced) for two minutes on handover put his hand out and said “keys” which just about summed up the lack of care and attention to detail we experienced every step of the way.It seems complacency has well and truly set in. No follow up has ensued post sale let alone a “thank you for the business”. We regret choosing Michael Graham and will certainly not be recommending them to friends and family.

Frank · 20 October 2022

★★★★★ 5/5

Google

Great professional service.Thank you Caroline Smith! Regards Darin MistralPositiveProfessionalism

DIAZ · 17 June 2021

★★★★★ 5/5

Google

We recently exchanged on a property with Michael Graham in Hitching. We found the staff in particular Gavin and Angela, who we dealt with to be efficient, helpful and they kept us up to date with proceedings. We also had extra requests were were always answered promptly. Great job!

Niki · 18 June 2018

★★★★★ 1/5

Trustpilot

No chance of viewing a property

We have tried on three occasions to book viewings for two properties they are marketing on Right Move. Each time we have had our name and phone number taken, first time we were advised that their systems were down, the second and third time we were just advised someone would call us back. We advised that we had already left messages and no one had called us back, but this did not make any difference. It is no wonder their properties seem to be on the market for some time, no one wants you to view them! Hope vendors who use this agency are aware of this. Given up with this agency now and are now dealing with agencies that are more pro-active and want to sell properties. This message refers to the Towcester branch.

Jan · 26 July 2022

★★★★★ 5/5

Google

Very professional & friendly service from Phil, Caroline, Kali & Lali. Great photos & brochure. Excellent communication throughout & found lovely buyers for our home. Thank you.

Mr · 18 March 2024

★★★★★ 4/5

Trustpilot

Good customer service

They were brill when we bought our house through them last year. They kept up updated & pushed for us to ‘complete’ as soon as possible. Anna Di Rosa was particularly good!Lee Cathcart

Mr · 6 June 2022

★★★★★ 5/5

Google

Caroline from MG was with us every step of the way with our purchase in Hitching. She is incredibly knowledgeable, reliable, caring and gets the job done .. .even making up for the poor service my other agents involved in the chain. Would highly recommend and only regret that we did have MG conducting our sale too.

Graham · 17 June 2020