Every review we hold for the Hitchin office, from every platform, shown as written. First names only.
★★★★★ 5/5
allAgentsPeace of mindBronte is our
Peace of mind
Bronte is our current main contact at Belvoir dealing with issues and general management of our properties. She is always on the ball as far as identifying and progressing any issues with our properties and notifies us promptly with an indication of callout costs and costs to rectify as well as confirming how payment to fix will be handled by default.
This means that as landlords we are subjected to minimum hassle and know that the flats and our tenants are being looked after.
We are kept informed of any issues and have only to give the go ahead to progress the fix to know that it will be done in a timely manner and funded as we would wish. When the issues have been addressed Bronte informs us of the fact so that we have peace of mind. An exemplary service.
Andrew · 11 October 2024
★★★★★ 5/5
allAgentsWe have been looking for a
We have been looking for a long while for the bungalow of our dreams. Peter Dalton of Belvoir Hitchin helped us find it. Peter and John are also working together to sell our house. We have been very impressed with their commitment, courtesy and friendly attitude. The office staff are also exceptional. Everyone in the office makes great efforts to ensure that every query or request, however small, is dealt with quickly. If you have tried other Agents and been disappointed then try Belvoir, and be amazed. Jeff & Joyce Dixon
Jeff · 11 October 2024
★★★★★ 5/5
allAgentsTry Belvoir
If you are buying or selling property in the Hitchin area, go to Belvoir first, you will be in safe hands. Jan went above and beyond with the sale of my mum's property, even helping organise home clearance and offering to put the hoover around before viewings! Her professionalism, sensitivity and kindness were so much appreciated. I also had the pleasure of dealing with John when Jan was out of office, and he took on the queries as if it was his sale, so there is a real sense of genuine customer care and team cohesion. I highly recommend Belvoir.
Caroline · 8 October 2024
★★★★★ 5/5
GoogleMegan was very helpful and friendly throughout the viewing and moving in process. Would recommend.
Alasdair · 6 November 2025
Agent replied · 17 November 2025
Thanks
★★★★★ 5/5
GoogleAmazing Team - Davinder, Emma and Kacey helped me through a complex issue for a tennant in situ for a buy to let purchase which other estate agents refused.
Have used Belvoir Hitchin for property management for over 15 years - simply best in town.
Sobha · 1 November 2024
Agent replied · 31 December 2024
Thanks and appreciate your comments
★★★★★ 5/5
GoogleFlawless service - helpful, professional, kind and considerate at every stage of the process. Unlike any other estate agent in Hitchin. They’re transparent and go out of their way to make things easy and more possible. I cannot fault their … More
Amy · 26 November 2024
Agent replied · 31 December 2024
Thanks
★★★★★ 5/5
GoogleI have recently used Belvoir Hitchin to find a rented property. Throughout the whole process of arranging a viewing, submitting an application and completing all necessary checks and paperwork Belvoir have been very approachable and helpful. Staff have been very friendly and ensured that I was kept informed throughout, which took away the stress of the whole process. All checks were completed with a quick turnaround and help was offered at each stage.
Stefanie · 1 January 2023
Agent replied · 31 December 2024
Thanks
★★★★★ 5/5
GooglePeter at Belvoir Hitchin has been amazing throughout our purchasing journey. Cannot recommend more.
Richard · 15 October 2025
Agent replied · 17 October 2025
Thanks for the review
★★★★★ 5/5
GoogleWe sold our flat with Belvoir recently. Jan took charge of our sale, and was there every step of the way, keeping things moving. It was a complicated sale, with an uncommunicative solicitor, a bureaucratic housing association and a fickle first buyer. Jan was always proactive in making calls and sending emails when most of the other parties were grinding to a halt. When our first buyer pulled out at the eleventh hour, Belvoir found another within a week or two.
Jan, John and the team are everything estate agents should be and nothing they shouldn't. No smarminess or smooth-talk nonsense, just hard-working, friendly, supportive and always on your side. Honestly, I can't recommend them enough.
Mike · 8 January 2022
Agent replied · 7 January 2025
Thank you Mike.
★★★★★ 1/5
GoogleDO NOT RENT THROUGH BELVOIR! Ever wonder why they have most of the properties in Hitchin on their portfolio? It is because they allow landlords to let properties to unsuspecting tenants in ANY condition.
I moved into a property that was in an awful state. Belvoir promised that the property would be cleaned and fixed up before I moved in. It wasn't. I asked for many things to be fixed as soon as I moved in... none of them were. On moving out then they tried to deduct charges for these issues from my deposit even though the issues were there previously.
On moving out they booked numerous viewings of the property despite me asking them not to. We were at the peak of the 2nd Covid wave. I had a vulnerable family member staying at the property and didn't want people traipsing in and out. Really unprofessional of them and probably illegal as I had refused entry.
The reviews on here praising individual staff members were either written by the Belvoir team themselves or their mother's. Awful service throughout.
If you are about to rent with them please photograph every inch of the property when you move in as they will try to screw you over when you leave.NegativeQuality, Professionalism
Max · 1 January 2022
Agent replied · 31 December 2024
Dear Max
26/2/21- After waiting for your reply to my financial offer below you have not contacted us. Unfortunately, I now have to assume, quite correctly, that this is a fake review perhaps motivated by another agent as you have claimed to be in tenancy with us and left another local agent a bad review on their site at the same time too.
If you still feel aggrieved and are a genuine tenant with us, contact me and I will turn this around immediately.
25/5/21- It appears that you have not responded to my request to contact me. I am now going to make a one off financial goodwill gesture of allowing you to get your deposit back from us for any unfair deductions. You can call me and take up this offer, so we can resolve this matter and ensure you are satisfied with the outcome of the checkout.
We will also happily compensate you for any unauthorised access to your property.
I await your call or email- as we do not appear to have anyone called Max who has either left our properties recently or in the past 6 months.
Regards
Director- Davinder
24/5/21- 25 min after review posted - I am sorry to hear of your experience. As the Director of the company, I take full responsibility for the actions of my team. I do not wish to upset you any more, and request you to call me on 07453848801 or email me on daivnder.gharial@belvoir.co.uk.
I can also confirm that we have no Max or Jane as some people refer to you, on our records at all. I am concerned that you have the wrong company. Any checkout report is carried out independently and you cannot be forced to pay for costs of cleaning if your property was not clean. You can raise this with the Deposit Protection Service and stop any payments to us. That is why I feel that perhaps you have the wrong company as we have had no checkouts with any cleaning costs recently.
Furthermore, we were extremely vigilant for the safety of our staff not to conduct viewings in person on occupied properties. I have a feeling that you may have had a mistaken identity.
In any event, I take your comments seriously and if you contact me so we can resolve your concerns and return any unfairly deducted money to you.
I can assure you that every review is a genuine review on our profile and this is testament to our hard work and dedication to satisfying both tenants and landlords.
I take it as a personal mission to resolve your concerns. I hope this email goes some way to providing a stepping stone in a different direction.
Regards
Davinder
★★★★★ 5/5
GoogleWe sold our family home after owning the property in the heart of Hitchin for 40 years and we can't recommend John and Jan highly enough. Both were always a phone call away and responded to emails promptly. We found them professional yet down to earth which is exactly what you need when making a big life changing decision. During the pandemic we still maintained our brief interaction with John and Jan as they managed to sell our property within 6 days!
The new property was also sold via belvior with no chain which made the process even smoother.
Many thanks John and Jan!PositiveResponsiveness, Quality, Professionalism, Value
Abdul · 1 January 2022
Agent replied · 31 December 2024
Thank you Abdul. Pleasure working with you.
★★★★★ 5/5
GoogleJust wanted to say a huge thank you to Jan Furness Hitchin Herts Office. We have just completed a complicated sale with the help of Jan. She has been a pleasure to deal with. Nothing was too much trouble. Telephone calls and emails were answered promptly, professionally, stress free. You always knew you could rely on her for the solution to any problems. She certainly went the extra mile to provide help and advise. We would also like to thank John for his help and expertise in Jan's absence. Together they made our sale a positive experience. We would recommend Belvoir to anyone especially Jan and John. Thank you both for all the work you have done for us.PositiveResponsiveness, Quality, Professionalism, Value
B · 1 January 2022
Agent replied · 31 December 2024
Thanks
★★★★★ 5/5
GoogleI cannot recommend John and the team at Belvoir Hitchin highly enough. They took excellent care of us throughout the selling and buying process, from taking exceptionally high quality photos to advertise our property, to achieving a high asking price, answering endless queries and supporting us all the way through to moving day. Far better service than I have had in the past from other agents in Hitchin - absolute five star service.
Susan · 7 November 2024
★★★★★ 5/5
GoogleJohn was working with me, and from viewing to completion I thought he was fantastic at keeping me informed, chasing solicitors when needed and having a really positive attitude. I would use Belvior again as my experience was very good
Michael
M · 1 November 2024
Agent replied · 31 December 2024
Thanks
★★★★★ 5/5
GooglePeter Dalton has been extremely helpful and provided lots of insight and his expertise to myself and my husband, who are currently looking to purchase our first property. He's helped reduce stress around the property buying process, given … More
Emma · 27 October 2024
Agent replied · 31 December 2024
Thanks
★★★★★ 5/5
GoogleHad such a smooth time selling our house through Belvoir. John and the team were super helpful and personable and made the process very straightforward. We ended up completing in record time with a sale price we were really happy with. Would highly recommend Belvoir to anyone selling in the Hitchin area, they made the process a breeze!
Sally · 28 April 2025
★★★★★ 5/5
allAgentsJohn is always a pleasure to
John is always a pleasure to deal with. I work alongside him in various sales and purchases. He is always helpful, proactive and goes out of his way to help move transactions along. If only every Agent was like him! Belvoir in general are a great Agency to deal with. Their values, dedicated staff and friendliness sets them apart. Here's to much more work together :) (*holds up glass*)
Cassey-ann · 13 November 2024
★★★★★ 5/5
allAgentsFive star
I cannot recommend John and the team at Belvoir Hitchin highly enough. They took excellent care of us throughout the selling and buying process, from taking exceptionally high quality photos to advertise our property, to achieving a high asking price, answering endless queries and supporting us all the way through to moving day. Far better service than I have had in the past from other agents in Hitchin - absolute five star service.
Susan · 30 August 2024
★★★★★ 5/5
GoogleViewed a property with Peter. We did not proceed to buy via Belvoir, but I cannot fault the viewing experience. Peter was very knowledgeable about the area and gave us lots of useful advice. Would recommend.
James · 14 November 2024
Agent replied · 31 December 2024
Thanks
★★★★★ 5/5
GoogleJan and John at Belvoir Hitchin are absolutely fantastic. They went above and beyond in assisting me with my house move and were always happy to talk things through or explain processes. Completion could have taken months longer if it wasn’t for Jans help in chasing all parties. A huge thank you!!
Kathryn · 1 January 2024
Agent replied · 31 December 2024
Thank you appreciate it
★★★★★ 5/5
GoogleJan at Belvoir went above and beyond to help me with the purchase of my shared ownership property in Hitchin, I had the experience of very incompetent solicitors and she constantly chased them for me to get the sale through at a very stressful time. Cannot thank her enough. Would highly recommend
Karen · 1 January 2024
Agent replied · 31 December 2024
Thanks
★★★★★ 5/5
allAgentsI recently viewed a one of
I recently viewed a one of Belvoir's properties, the viewing was led by Megan Jackson, the senior negotiator.
I'm still awaiting confirmation on my potential relocation to the area, but Megan went above and beyond during the viewing, giving me a wealth of information and a real sense of confidence in both the property and the neighborhood, it was such was a lovely experience. Highly recommended!"
Jerry · 30 October 2024
★★★★★ 5/5
GoogleWow, relocating from Cardigan (South West Wales) to Hitchin was made so much easier by the extremely professional and personable service by the Belvoir team. Nothing was to much trouble for Steph and the team. A nice little welcome box when I picked up the keys and the place was immaculate when moved. Highly recommended. Thank you for an easy transition. Ray
Ray · 1 January 2023
Agent replied · 31 December 2024
Thanks
★★★★★ 5/5
GoogleI recently used Belvoir, Hitchin, to sell my property. Dealt with John La Francesca who was very friendly, professional, knowledgeable and efficient. I was kept informed through the whole sale process so the experience was seamless. My property was sold in two days! . I would thoroughly recommend John and his team. They are passionate about their job and you will not be disappointed with their service.PositiveResponsiveness, Quality, Professionalism, Value
Elena · 1 January 2022
Agent replied · 31 December 2024
Thank you
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