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Belvoir Hitchin reviews

★★★★★ Excellent

581 reviews across 2 platforms

32 Bancroft, Hitchin SG5 1LA

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Belvoir's Hitchin office at 32 Bancroft is rated 4.8 out of 5 across 581 reviews on two platforms, including 410 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026. Checked 9 October 2026.

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4.7 / 5

410

Reviews on Google

This office

AllAgents logo

171

Reviews on AllAgents

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Belvoir. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hitchin office, from every platform, shown as written. First names only.

5/5

Google

My wife and I are the owners of an Apartment in Fairfield Hall, Fairfield Park Stotfold, which we purchased in 2016 in advance of our retirement. In the meantime, prior to occupying the apartment ourselves, we have used the services of Belvoir Hitchin as letting agents. As a 165 year-old grade 2 listed building, it is important to maintain the property to the highest possible standard and respond quickly to issues as they arise, including wear and tear, and keeping up to date with changes in legislation affecting rented properties. Overall, we have found the quality of their service to be excellent. Over the last two years, our property manager has been Aneekah Latif. Throughout this time we have been grateful for her professional but friendly and caring approach to her very efficient management of our apartment. She has been truly exceptional and a credit to Belvoir. Best wishes, Mr RG and Mrs. P Hall.

Robert · 16 December 2025

Agent replied · 22 December 2025

Thanks

5/5

Google

Belvoir and in particular Peter, were absolutely fabulous during the sale of my property. I was undecided whether to rent or sell the property and Peter gave great advice on both. In the end, I decided to sell. It was a tough time, as my Mum had just moved into a care home, but Peter was very thoughtful and courteous throughout the process. He knew the market exceptionally well and had a great understanding of the immediate area and what sells/does not. Peter went above and beyond to make this process as seamless and stress free as possible and was a joy to work with. He gave me some great advice throughout and I honestly couldn't have wished for a better sale. Would highly recommend to anyone.

Donna · 8 November 2025

Agent replied · 17 November 2025

Thanks

5/5

Google

Bronte at Belvoir in Hitchin is an absolute gem! From the moment you walk in, you’re greeted with warmth and professionalism. The team is incredibly knowledgeable about the local property market and goes above and beyond to ensure a smooth and stress-free experience, whether you’re buying, selling, or renting. Communication is always prompt and clear, and every question is answered with patience. Their attention to detail and genuine care for clients set them apart from other agencies. The office is welcoming, and you truly feel valued as a customer. I highly recommend Bronte at Belvoir to anyone looking for a trustworthy and dedicated estate agent in Hitchin. Their expertise, friendliness, and commitment to excellent service make them the top choice in the area!

Chris · 8 November 2025

Agent replied · 17 November 2025

Thanks

5/5

Google

A first class estate and letting agent. I am very pleased with the service I have received with Belvoir Hitchin. The property management of Emma and Annika are first rate and they have dealt with any maintenance issues very promptly. The lettings team also with particular mention to Megan who was very proactive in management and negotiation with my new tenants. She responded to all their queries quickly and ensured the new tenancy went smoothly. I would thoroughly recommend Belvoir Hitchin to any prospective Landlord.

Sanjiv · 7 November 2025

Agent replied · 17 November 2025

Thanks

5/5

Google

Aneekah in Belvior team in Hitchin is absolutely amazing! She's my go-to person for any maintenance related issues in my rental property, and she always delivers. Her calmness and patience are contagious even when I'm stressed about a problem, she makes me feel at ease. She's always available, responsive, and keeps me updated every step of the way. I appreciate her dedication and professionalism. Five stars isn't enough, she's the best!

Victor · 12 November 2025

Agent replied · 17 November 2025

Thank you

5/5

Google

We have had the absolute pleasure of working with Belvoir for several years now, and we cannot recommend Stephanie, their Lettings Manager, enough. From day one, Stephanie has been nothing short of outstanding. Not only has she expertly handled all aspects of our lettings, but she has also gone above and beyond to assist with some of our property sales. Her professionalism and attention to detail are second to none. Whether it’s finding quality tenants or resolving the occasional issue that comes with property management, Stephanie has always been proactive, resourceful, and efficient. She consistently delivers solutions with grace and expertise, ensuring the process is as smooth and stress-free as possible. If you’re looking to let your property without the headaches, Stephanie is the person to call. She takes the hassle out of the equation and gives you the confidence that your property is in safe hands. Thank you, Stephanie, for your incredible support over the years!

Даниель · 6 December 2024

Agent replied · 31 December 2024

Thank you

5/5

Google

We have been looking for a long while for the bungalow of our dreams, Peter Dalton of Belvoir Hitchin helped us find it. Peter and John are also working together to Sell our house and we have been very impressed with their commitment, courtesy and friendly attitude. The office staff are also exceptional. Everyone in the office makes great efforts to ensure that every query or request however small is dealt with quickly. If you have tried others and been disappointed then try Belvoir and be amazed.

Jeff · 7 November 2024

Agent replied · 31 December 2024

Thanks

5/5

Google

5* to John. A long road from offer accepted to collecting the keys but we got there in the end, and John was a great help throughout. Would recommend John and the team at Belvoir to anyone looking to buy or sell their property.

Kurt · 23 December 2025

Agent replied · 28 December 2025

Thanks

5/5

Google

If you are buying or selling property in the Hitchin area, go to Belvoir first, you will be in safe hands. Jan went above and beyond with the sale of my mum's property, even helping organise home clearance and offering to put the hoover around before viewings! Her professionalism, sensitivity and kindness were so much appreciated. I also had the pleasure of dealing with John when Jan was out of office, and he took on the queries as if it was his sale, so there is a real sense of genuine customer care and team cohesion. I highly recommend Belvoir.

Caroline · 1 November 2024

Agent replied · 31 December 2024

Thanks

5/5

Google

Megan is the best. Communication is second to none. Belvoir is so far the only estate agent thats ticked all the boxes for us. They have a honest friendly and transparent environment which is rare to find in this industry.

Abir · 11 December 2025

Agent replied · 22 December 2025

Thanks

5/5

Google

Aneekah of Belvoir, Hiticin manages our properties. She is efficient in communicating. We are very pleased with her management She consults Emma and Davinder when required, and this is reassuring for us. Thank you Aneekah and Belvoir.

Prakash · 22 December 2025

Agent replied · 22 December 2025

Thanks Prakash

5/5

Google

Belvoir Hitchin have been managing my house for the last 14 years. They have been professional and easy to work with. Bronte especially has always been helpful and friendly, dealing with any maintenance issues quickly. I can recommend them highly for landlords and tenants.

Sarah · 4 October 2025

Agent replied · 17 November 2025

Thanks

5/5

Google

We recently purchased our first home with Belvoir and are very happy with the service we received. Both Barnaby and Peter made the process of buying a home as smooth as possible. … More

Caro · 20 December 2025

Agent replied · 22 December 2025

Thank you

5/5

Google

John has been fantastic helping me with the sale of my flat in HItchin. His knowledge of the market and local area is top tier and his expertise have helped to make the whole process very easy. The response times have been great, and no question or request has been too small. I would highly reccommend Belvoir to anyone looking to sell their property in the area

Tor · 9 December 2025

5/5

Google

Belvoir have helped manage my property tenancies for 7 years, and I am very happy with their service. I have always had a good experience with the team, and John La Francesca is very helpful with providing advice and support.

Mark · 22 October 2025

Agent replied · 17 November 2025

Thanks

5/5

Google

I had the immense pleasure of working with Peter Dalton at Belvoir, and his service was nothing short of exceptional. Peter consistently went above and beyond the expected duties, demonstrating an impressive commitment to helping us find the perfect property. What truly set him apart was his constant availability and his genuinely helpful and knowledgeable guidance throughout the entire complex buying process. I would absolutely and unreservedly recommend Belvoir and, specifically, Peter to anyone looking to buy or sell property in the area. His dedication made all the difference.

Stuart · 11 November 2025

Agent replied · 17 November 2025

Thanks

1/5

Google

I had an incredibly poor experience with an estate agent at Belvoir alongside my landlord at the end of my tenancy. I moved into a flat in Hitchin with a friend and we lived in the property for 2 years. At the end of our tenancy we cleaned and emptied the property and agreed that we were liable to contribute towards a few items. When I returned my key to the store, I had an uncomfortable conversation with the estate agent dealing with our departure - he told me I was being ‘unethical’ and that if I gave him some money to have the flat professionally cleaned, he would negotiate the rest of my deposit with the landlord. It is my belief that this individual and my landlord are friendly and they both set out to intimidate us. Following some sour emails and a list of costs hand written in a notebook with no evidence, the landlord claimed for our full £1100 deposit. Thank god for the Deposit Protection Service who proved that we owed no where near that amount and we received 80% of our deposit back. It’s clear why the estate agent was trying to discourage us from using the service by telling us ‘it would take too long’. The whole experience was extremely stressful and it has tainted my view on renting in general. Be careful!

Hannah · 1 January 2024

Agent replied · 31 December 2024

Hannah We.are sorry that you feel this way. You trashed the property and I am glad you raised it here. Any potential landlord should know that Hannah Nolan destroyed the property through broken light shades, paintwork damaged from smoking in the property and missing items in the property. Any potential landlord should know that we would not recommend you as a potential tenant. This review is in the public domain and I hope it serves its purpose. As Belvoir, we sympathise with the landlord for what he endured with you. I was present when he fainted in the property from the shock of the state you left it in. The reason the DPS did not award the deposit in full is because an inventory was not carried out by the landlord at the start of the tenancy.

5/5

Google

In mid-January my old dad announced it was time for him to move into residential care, and tasked me to sell the house he had lived at in Hitchin for over 35 years to fund the care home fees. I do not live locally and work full time in a very demanding role, so did not have the luxury of time or local knowledge to work on this task. The internet offered a multitude of local estate agents to research and choose from, so I selected a small number of likely candidates from reviews and all were happy to accommodate my limited window of opportunity to view and provide feedback on the property. I work in a sales role and understand all too well that if your product / service is the same as your competitors, and the price is the same, the only difference upon which to make a decision is the people who satisfy your requirement. John at Belvoir immediately stood out for me as someone who was very likeable, possessed a calm energy, was fully prepared with facts and figures on the state of the current local market and, most importantly, demonstrated an enthusiasm for the potential in the property that made me feel that he was someone that I would be happy to buy from. The e-brochure that John quickly put together for the property showed it in it’s most favourable light and was first class. From the day the property hit the market, John and Jan kept me informed pre-and post-appointment with client feedback and we had firm offers in place to choose from within 5 days. John in particular deserves special mention and grateful thanks for going above and beyond at short notice when we encountered hiccups which I was unable to sort myself due to time and distance. His considered opinion and advice was invaluable throughout. All in all, even with the disappointment of a withdrawn offer some 3 weeks into the process, I couldn’t fault the service received from John and Jan, whose optimism, encouraging words and unfailing humour saw us through to a very satisfactory completion. Would I use Belvoir again? Very definitely! And I would suggest you give serious consideration too.

Steve · 1 January 2024

Agent replied · 31 December 2024

Thanks for the kind words

5/5

Google

We have been with Belvoir for an odd 15 years by now. We are possibly one of the longest-renting couples in Hitchin. We are both professionals valuing safety and predictable conditions of our family life. We are very grateful for all the support we have been receiving for Belvoir throughout this time, esp. Ms Bronte Rockall our contact in Belvoir. Life brings problems at times, most of them of a purely technical nature; we appreciate Belvoir and Bronte's prompt reactions in case anything stops working. We wish all tenants being looked after so well. Thank you, Belvoir!

Tomasz · 1 January 2024

Agent replied · 31 December 2024

Thank you

5/5

Google

I cannot recommend Belvoir Hitchn highly enough. There were a few ups and downs during the sales process but Jan sorted everything out, sometimes before I was even aware of the issue. She always seemed one step ahead of everyone else. On the rare occasion that I could not get hold of Jan, I spoke to John who was up to speed on everything and was every bit as efficient and professional as Jan. Huge thanks for selling my house with tenacity and for making the process as stress free as these things can ever be.

Sue · 1 January 2024

Agent replied · 31 December 2024

Thank you

5/5

Google

Jan was brilliant throughout the purchase process for my house - I could not rate her customer service levels highly enough. Having been let down badly with a previous purchase and my confidence in estate agents was low. Jan was sensitive to my family circumstances and patiently allowed me all the viewings I needed to make an informed decision. Then when my offer was accepted, she effectively tag-teamed with her colleague John, who was equally efficient, to ensure no balls were dropped and everything progressed to a super-speedy completion. There were a few hiccups along the way, but they were dealt with calmly and swiftly by this solutions-oriented duo. The result is that I now have a beautiful home in the area I wanted for myself and my children. I have no hesitation in recommending Belvoir Hitchin to prospective buyers and sellers.

Syreeta · 1 January 2024

Agent replied · 31 December 2024

Thank you

5/5

Google

I wanted to thank Belvoir Hitchin for looking after me so well during my tenancy. Any queries I had were responded to straight away and if I had any maintenance needs, I was always kept updated and the process was really smooth and easy - all resolved really quickly. The team are super friendly and helpful and made my time in my rental really stress free. A special call out to Bronte, Kacey and Emma for all your help - you have been really kind to me and my family. Would 100% recommend Belvoir as a letting agency. Thank you.

Ellie · 1 January 2024

Agent replied · 31 December 2024

Thank you

5/5

Google

We were first time buyers when we walked in to their offices. John was honest and very helpful during the purchase of our first home. He had great knowledge of the area, gave us advice and was accomodating during our viewings of various properties and multiple viewings of the property we ended up buying. Both John and Jan were instrumental in helping us progress during the conveyancing process too. I would happily work with their sales team again. Thank you!

William · 1 January 2024

Agent replied · 31 December 2024

Appreciate your kind words

5/5

Google

I worked with John at Belvoir when buying a house locally in Hitchin. John was great at keeping us informed and keeping the sale moving on!

Katherine · 16 December 2025

Agent replied · 22 December 2025

Thank you

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Belvoir's Google reviews

Questions about Belvoir Hitchin

How many reviews does Belvoir Hitchin have?

Belvoir's Hitchin office has 581 reviews across two platforms: 410 on Google, 171 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Belvoir Hitchin's rating?

Belvoir Hitchin is rated 4.8 out of 5 across all 581 reviews, and 4.7 out of 5 on Google from 410 reviews, checked 9 October 2026.

Has Belvoir won any awards?

Yes. In The Trusted Agent 2026 awards: Belvoir, Hitchin won Trusted Agent; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold.

Where is Belvoir's Hitchin office?

Belvoir Hitchin, 32 Bancroft, Hitchin SG5 1LA.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.