Every review we hold for the Hitchin office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have had nothing but amazingly professional and thoughtful dealings with John La Francesca. He has accommodated all of my requirements and during the sale of my late mothers home has shown such kindness and care.
The marketing of the property is brilliant and I feel very comfortable with all of the advice I have received at this difficult time.
Whilst this is a very hard time for me, John has made it much easier for me and left me completely reassured. I am so glad I have him and his team working on my transaction.
Linda · 21 October 2025
Agent replied · 17 November 2025
Thanks
★★★★★ 5/5
allAgentsWe have been with Belvoir for
We have been with Belvoir for an odd 15 years by now. We are possibly one of the longest-renting couples in Hitchin. We are both professionals valuing safety and predictable conditions of our family life. We are very grateful for all the support we have been receiving for Belvoir throughout this time, esp. Ms Bronte Rockall our contact in Belvoir. Life brings problems at times, most of them of a purely technical nature; we appreciate Belvoir and Bronte's prompt reactions in case anything stops working. We wish all tenants being looked after so well. Thank you, Belvoir!
Tomasz · 6 November 2023
Agent replied · 25 February 2025
We are incredibly grateful that you took the time out to leave a 5-Star review. Thank you so much.
★★★★★ 5/5
GoogleWe recently sold our flat through Belvoir in Hitchin and worked with Peter and Barnaby. Both were extremely responsive and kept us updated throughout the entire process. They were personable, professional, and Peter went the extra mile when needed to ensure the sale went through smoothly. Overall, we received excellent service and would happily recommend!
Samuel · 26 November 2025
★★★★★ 5/5
GoogleI can thoroughly recommend Belvoir Sales. Jan is the Jedi master of sales negotiators. She worked tirelessly on our sale and never waivered in keeping on top of every element from chasing solicitors to keeping everyone informed throughout the whole process. Jan definitely doesn't see problems only solutions. Without doubt the best estate agent sales negotiator we have ever experienced. My advice don't go anywhere else. Go to Belvoir straight away.
Kenneth · 1 January 2024
Agent replied · 31 December 2024
Thanks Ken
★★★★★ 5/5
GoogleOur tenants of 5 years recently decided to move out and within 1 week Stephanie at Belvoir had lined up 4 prospective tenants for us to consider. She also guided us on what she considered required attention after 5 years of fair wear and tear to maintain the flat's appeal in the current market. I have dealt with many of the staff at Belvoir over the course of the 5 years including Davinder, Emma, Megan, Conor and Jan (who also sold us our current house in a previous life) and have found all of them to be helpful, flexible, knowledgeable and professional and fully justified the faith I put in Belvoir when I selected them to look after our flat rental.
Update :-
We have now been with Belvoir for 9 years and gave them another property to look after for us in 2021. In addition to the aforementioned staff we have more recently had the pleasure of dealing with Bronte Rockall for property management and Kacey Avis when seeking replacement tenants for one of the properties this year. They continue the Belvoir tradition of exemplary service in our opinion. Bronte gives us peace of mind by ensuring that any issues with the flats are dealt with in a timely manner and keeping us updated on progress to resolution. After one of our tenants moved out this year and our excellent main contact for tenants Stephanie was on holiday, Kacey went the extra mile to try and help find replacement tenants.
Further Update :-
Since 2015 when we placed our first rental property with Belvoir to manage we have had regular contact with Emma Nolan amongst others at Belvoir. During that time she has been one of our main interfaces with the tenants and as such has been a major contributor to the smooth running of the tenancies and the positive relationship with our tenants, both of which are very important to us as landlords.PositiveResponsiveness, Quality, Professionalism, Value
Andrew · 28 December 2024
★★★★★ 5/5
GoogleJohn has been incredibly helpful in our property search. We lost out on a property being marketed by Belvoir and as soon as another one became available that suited our needs, John contacted us immediately. He has always been quick to respond to requests and we have enjoyed engaging with him.
Jessica · 14 November 2024
Agent replied · 31 December 2024
Thanks.
★★★★★ 5/5
allAgentsProblem-solver
I feel very grateful knowing that Bronte is responsible for dealing with any queries about my property. Her ’rapid response’ attitude is impressive, as is her bank of engineers/handy people that she can rally within a couple of days. It’s a great comfort to me to have her liaising with my tenants because I know that she is extremely efficient, diligent and reliable. She is a valuable asset to Belvoir.
Nikki · 15 November 2023
Agent replied · 25 February 2025
We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you so much.
★★★★★ 5/5
GoogleI brought a property in Hitchin Aug 2025 using Belvoir Estate Agents. My Estate Agent was John La Francesca. highly experienced and deeply dedicated to his role and company. He helped me in everything, and also did the extra mile to solve other people's problems. A great communicator.
Adam · 4 December 2025
★★★★★ 5/5
allAgentsWe have had the absolute
We have had the absolute pleasure of working with Belvoir for several years now, and we cannot recommend Stephanie, their Lettings Manager, enough. From day one, Stephanie has been nothing short of outstanding. Not only has she expertly handled all aspects of our lettings, but she has also gone above and beyond to assist with some of our property sales.
Her professionalism and attention to detail are second to none. Whether it's finding quality tenants or resolving the occasional issue that comes with property management, Stephanie has always been proactive, resourceful, and efficient. She consistently delivers solutions with grace and expertise, ensuring the process is as smooth and stress-free as possible.
If you're looking to let your property without the headaches, Stephanie is the person to call. She takes the hassle out of the equation and gives you the confidence that your property is in safe hands. Thank you, Stephanie, for your incredible support over the years!
Daniil · 3 December 2024
★★★★★ 5/5
allAgents"We have had the absolute..."
We have had the absolute pleasure of working with Belvoir for several years now, and we cannot recommend Stephanie, their Lettings Manager, enough. From day one, Stephanie has been nothing short of outstanding. Not only has she expertly handled all aspects of our lettings, but she has also gone above and beyond to assist with some of our property sales. Her professionalism and attention to detail are second to none. Whether it's finding quality tenants or resolving the occasional issue that comes with property management, Stephanie has always been proactive, resourceful, and efficient. She consistently delivers solutions with grace and expertise, ensuring the process is as smooth and stress-free as possible. If you're looking to let your property without the headaches, Stephanie is the person to call. She takes the hassle out of the equation and gives you the confidence that your property is in safe hands. Thank you, Stephanie, for your incredible support over the years!
Daniil · 3 December 2024
★★★★★ 1/5
GoogleRented a property in Hitchin which was let to us with no working heating or hot water for the first week, told us to fill the bath with hot water as a solution. Very unhelpful and rude when asked to sort the issue, was also during the cold snap in Feb 2021 so the property was absolutely freezing when we arrived. During the tenancy the property was accessed without notice a number of times along with the landlord which is illegal. Complained at the time and it was never really dealt with. Managed to get most of the deposit back when we left, would never ever ever trust them again.
Liam · 1 January 2023
Agent replied · 31 December 2024
Dear Liam
I am sorry about the nature of yout experience.
I am keen to resolve your concerns and if I can do anything to negate your loss, let me know.
As a team we work hard to ensure every client is satisfied. Sometimes, this is not possible.
My direct line is 07453848801 and email davinder.gharial@belvoir.co.uk.
Regards
★★★★★ 5/5
GoogleA Jewel In the Crown! 5***** Belvoir Hitchin - Platinum Business & Platinum People! I just wish I’d gone there first!
I had previously contracted the sale of my house with another recognised estate agent with a nationwide network. After 6 months of being catastrophically let down, mislead & stressed by (I could write a book on), I researched & found reviews for Belvoir (Hitchin). I should have researched better in the first instance! I can’t speak more highly of John & Jan, Stuart & the Hitchin branch.
Viewings were in abundance, but importantly they were quality viewings with appropriately matched buyers who were also equally financially matched, no timewasters. The property was marketed & photographed at a higher standard than any other estate agent that I’d used, seen, or reviewed. The property was a part-ownership, which complicated things, but John & Jan made so very uncomplicated! Clarity in communication, regular updates, the highest levels of professionalism & management. Helping to select a preferred conveyancer, making things much easier. They went above and beyond! This help & service extended to the buyer, which believe me makes it much easier. The house sale was agreed in under 10 DAYS! This service was consistent from day one to handing the keys over!
If you want to sell your property with honest, professional, more than helpful and genuinely nice people (which in this profession is a rarity) look no further, save yourself time, money, and hassle.
Whilst managing this sale, my mother passed away, being so impressed with them I asked them to sell her house also. Again & true to form and previous experience they again did the same selling in just over 7 days. Nearing completion they have proved yet again why they are such amazing estate agent. Remember they were selling two properties, double the work, but never failing in service and effectiveness.
A truly efficient excellent business & equally as important genuine kind thoughtful people! 5**** I just wish I’d gone there first!
Paul · 1 January 2023
Agent replied · 31 December 2024
Thanks
★★★★★ 5/5
GoogleMe and my partner have recently decided to move to Hitchin from Newcastle for work purposes and we used Belvoir Hitchin to find a rented property. I cannot thank Conor from Belvoir enough for how much he helped me and my partner with the process of arranging a viewing, submitting the application and completing all necessary checks and paperwork. He was so accommodating to us especially with it being the first time we have rented before and were new to the process. Belvoir have been very helpful. He always kept us in the loop and answered any questions we had. The checks were completed with a quick turnaround and I couldn’t fault them for their service. I would recommend them again and again.
Caitlyn · 1 January 2023
Agent replied · 31 December 2024
Brilliant thank you for the kind words.
★★★★★ 5/5
GoogleBronte and Belvoir have been looking after me for 4 years now. They are always reliable and fast in the communication to me, updating me on my property and always look out for both myself and the tenants in equal measure. I would highly reccomend using Belvoir in Hitchin they are affordable and always take great care of their clients.
Bronte especially looks after my account and is ver efficient and hard working, we have a great trusting relationship.
Kreepa · 6 December 2024
★★★★★ 5/5
allAgents"Bronte and Belvoir have been..."
Bronte and Belvoir have been looking after me for 4 years now. They are always reliable and fast in the communication to me, updating me on my property and always look out for both myself and the tenants in equal measure. I would highly reccomend using Belvoir in Hitchin they are affordable and always take great care of their clients.
Bronte especially looks after my account and is ver efficient and hard working, we have a great trusting relaitonship.
Kreepa · 4 December 2024
★★★★★ 5/5
GoogleWe have used Belvoir Hitchin since 2009 to completely manage our rental properties and they have always been excellent. Davinder has a great team who have always been efficient and responsive when we have needed their input. The real test came in the past year with a challenging tenant where they gave perfect advice and took all the necessary action to enable a positive outcome.
I would certainly recommend them if you have any rental properties which need managing
Steve · 1 January 2023
Agent replied · 31 December 2024
Thank you Steve. Appreciate your kind words. It's teamwork.
★★★★★ 5/5
GoogleI have utilised Belvoir Hitchin for handling the day to day management of my rental properties for some years now, and I am happy to say they have been reliable and professional in all my dealings. I would like to single out Emma Nolan for her professionalism and promptness in every query I have passed her way. She’s a great asset to the firm and I have appreciated her assistance over this time. I have no hesitation to recommend Belvoir Hitchin.
Franco · 14 November 2024
★★★★★ 5/5
allAgentsThe kindest and most helpful
The kindest and most helpful agent! The property market in Hitchin is so tough to navigate - especially as a single occupant. I’ve had many bad experiences with other agents in the town - Megan and the Belvoir team have been nothing short of a dream. I’ve secured a property in the perfect location, fantastic price and condition. I couldn’t be happier. Began is considerate, and happy to guide you through the process at every turn. From initial application all the way to key collection - I cannot fault Megan and Belvoir’s service.
I’ll forever be grateful - thank you!
Amy · 14 November 2024
★★★★★ 5/5
GoogleHave recently completed on a property purchase through Belvoir and I was very pleased with the service. The sale was managed by John La Francesca, who was very knowledgeable and ensured that everything went as smoothly as possible. As a first-time buyer, it was important that I understood the process fully and John was really helpful with keeping me informed. All communication was done promptly and John made sure that things kept moving with all parties involved, which was reassuring as most of it was all new to me.
Everyone I dealt with at Belvoir Hitchin was very professional and keeping communication up throughout the process. If I ever had any queries, someone was always available at the phone and could connect me to the right person - this was much especially appreciated. Highly recommended
Jake · 7 November 2024
★★★★★ 5/5
allAgentsI would like to express my
I would like to express my appreciation for the all the help, care and advice I have received over the last five months from the Team at Hitchin.
I am new to renting and, initially, it seemed quite a daunting experience. However, I need not have worried.
My most recent contact has been with Bronte Rockall. She has been so helpful and very efficient. It is very reassuring to know there is someone like her on the end of a telephone to deal with any issues or problems that may arise. I would also like to add it is so refreshing for someone to actually telephone you back when they say they will!!!
I really have appreciated her help.
Marlene Adams
16 October 2024
Marlene · 25 October 2024
★★★★★ 5/5
allAgentsWonderful Experience with
I recently had the pleasure of meeting Kacey Avis during a property viewing, and I couldn’t be happier with the experience. From the moment we met, Kacey was warm, welcoming, and made me feel at ease. She took the time to walk me through every detail of the property and patiently answered all my questions with a smile.
Kacey’s friendly and professional nature really stood out she made the entire process feel comfortable and stress-free. Her knowledge of the property and the area was impressive, and it was clear she genuinely cared about making sure I had all the information I needed.
It was a joy to meet and work with Kacey. I would highly recommend her to anyone looking for a lettings agent who is not only professional but also kind and attentive.
Thank you so much, Kacey, for your wonderful support and making this such a pleasant experience!
Adem · 22 October 2024
★★★★★ 5/5
GoogleI cannot rate Belvoir highly enough. In what was an inevitably stressful few months during my move from Devon to Hertfordshire, Jan was brilliant throughout in easing the way to a successful move. When queries arose, Jan was always on hand to deal with them in a friendly and sympathetic manner thus smoothing the path to completion. The above comments apply equally to John!
Bob · 1 January 2024
Agent replied · 31 December 2024
Thanks
★★★★★ 5/5
allAgentsMinimising Void Periods of
We have now been with Belvoir for 9 years and gave them another property to look after for us in 2021. We recently had the pleasure of dealing with Apprentice Negotiator Kacey Avis while seeking replacement tenants for one of the properties this year. She continues the Belvoir tradition of exemplary service in our opinion. While our principle contact for tenants Stephanie was on holiday, Kacey went the extra mile to continue the process of finding replacement tenants, identifying some new prospective tenants, progressing the qualifying of those prospects and arranging viewings as appropriate.
Andrew · 21 October 2024
★★★★★ 5/5
allAgentsI have utilised Belvoir
I have utilised Belvoir Hitchin for handling the day to day management of my rental properties for some years now, and I am happy to say they have been reliable and professional in all my dealings. I would like to single out Emma Nolan for her professionalism and promptness in every query I have passed her way. She’s a great asset to the firm and have really appreciated her assistance over this time. I have no hesitation to recommend Belvoir Hitchin.
Franco · 15 October 2024
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