Every review we hold for the Hinckley office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleTried to undervalue my home by approximately £35000 as part of a court order! Disgraceful..
Edit: every other agent in Hinckley laughed! It's called being in Cahoots 👍
Update: have had an independent unbiased company out that has now rewritten the valuation for the COURT and both parties agree the figure is more realistic! I stand my ground you under valued it based on my ex wife talking you round so she could buy me out cheaper 👍 flutter the eyelashes etc etc
£25000 more than this company for a quick sale!
Dean · 4 May 2022
Agent replied
Thanks Dean. We don't under value or over value - we value as per the current market comparable's. Others opinions differ of course, and no doubt you believed the higher valuations, however the court agreed with ours.
Edit: This was valued a long while ago (it's been four months since my reply) and guess what? House prices have increased...and Zoe wouldn't have been swayed by fluttering eyelashes.
★★★★★ 1/5
GoogleTried to undervalue my home by approximately £35000 as part of a court order! Disgraceful.. Edit: every other agent in Hinckley laughed! It's called being in Cahoots 👍 Update: have had an independent unbiased company out that has now rewritten the valuation for the COURT and both parties agree the figure is more realistic! I stand my ground you under valued it based on my ex wife talking you round so she could buy me out cheaper 👍 flutter the eyelashes etc etc £25000 more than this company for a quick sale!
Dean · 4 May 2022
Agent replied
Thanks Dean. We don't under value or over value - we value as per the current market comparable's. Others opinions differ of course, and no doubt you believed the higher valuations, however the court agreed with ours. Edit: This was valued a long while ago (it's been four months since my reply) and guess what? House prices have increased...and Zoe wouldn't have been swayed by fluttering eyelashes.
★★★★★ 5/5
GoogleGreat and helpful estate agents, and a big thank you to Gina. Keep up the good work
James · 2 September 2023
Agent replied · 3 September 2023
Thank you James
★★★★★ 5/5
GoogleVery impressed with Martin & Co, Hinckley. They promptly listed our home, took excellent photos and sold the house quicker than we thought considering the interest rate situation at the time. The staff are very friendly and kept us updated. Many thanks. We would recommend using this company if you are thinking of selling your home.
Andy · 23 March 2024
Agent replied · 1 December 2023
Thank you Andy. Very much appreciated.
★★★★★ 5/5
GoogleI have bought a property from this company and was so impressed I had them sell my property. Janet was an absolute star in finding buyer and dealing with my sellers estate agents and solicitors . If I could give more than 5 star I would . Highly recommend this company all staff were friendly and professional and knowledgeable
Lynne · 1 September 2022
★★★★★ 5/5
GoogleAll the team at Martin & co in the Hinckley office have been amazing whilst purchasing our new home, in particular, Zoe has been really helpful and supportive going above and beyond. Thankyou all ⭐⭐⭐⭐⭐
Sarah · 1 July 2021
Agent replied
Thank you
★★★★★ 5/5
GoogleMartin & Co were amazing from viewing to completion! Any issues or queries I could always get in touch with someone. Thank you to Zoe she was amazing!
Caitlin · 1 July 2022
Agent replied
Thank you !
★★★★★ 5/5
GoogleFirst rate service from a highly professional team managed to keep client informed due to long delay
recommend this firm to represent any one looking to sell fast …
Christopher · 13 April 2025
Agent replied
Thank you
★★★★★ 5/5
GoogleGreat customer service, excellent value for money. Our house has been sold in only 3 weeks. Steve was great, instant response for any question all the time. Highly recommended. Thank you!!PositiveResponsiveness, Quality, Professionalism, Value
Nora · 31 May 2021
Agent replied · 30 May 2024
Thank you Nora 👍 …
★★★★★ 5/5
GoogleRecently let my property with Steve and his team. Great service so far. Property was rented within 24hours and all paperwork completed within the week. I feel like my house is in safe hands.PositiveProfessionalism
Claire · 27 May 2021
Agent replied · 26 May 2024
It is :). Thank you Claire
★★★★★ 5/5
GoogleGreat customer service, excellent value for money. Our house has been sold in only 3 weeks. Steve was great, instant response for any question all the time. Highly recommended. Thank you!!PositiveResponsiveness, Quality, Professionalism, Value
Nora · 19 February 2021
Agent replied · 18 February 2025
Thank you Nora 👍 …
★★★★★ 5/5
GoogleGreat agency, very helpful people who work there, after listing the house for sale by this agency, the next day we already had clients who wanted to see our house and in 2 days we already got an offer. There should be more housing agencies like this in the UK. Thank you again and best regards to all Martin&Co Hinckley employees
Damian · 5 August 2023
Agent replied · 6 August 2023
Thank you Damian
★★★★★ 5/5
GoogleI have known Steve and his team for many years and can highly recommend and often do to anyone I know looking to buy, sell, let or rent.
They offer excellent customer service from people who care.
Debbie · 29 July 2019
Agent replied
Thank you Debbie. Appreciate the review.
★★★★★ 5/5
GoogleThe help and support we received from the team was greatly appreciated, from finding the right home to getting completed within 2 months, we would highly recommend and hope to use you for any future purchases, thank you
Tobias · 8 October 2024
Agent replied · 6 October 2024
Great stuff. Thank you Tobias.
★★★★★ 5/5
GoogleI recently had a viewing for a property with Mark the branch manager and he was incredibly informative and friendly with a huge knowledge for the property and area, 5 stars thank you Martin and Co for a great viewing experience!
Emma · 17 September 2023
★★★★★ 5/5
GoogleOutstanding service from start to finish. Zoe was fabulous and went the extra mile to make our house buying experience a positive one. First class service whether buying or selling, would highly recommend.
Kirstye · 29 July 2019
Agent replied
Thankyou Kirstye
★★★★★ 1/5
GoogleHad a very rude and abrupt experience with Zoe at Martin and co Hinckley. We were first time buyers who weren’t taken seriously and were bullied into making decisions far quicker than we should have. Not being given time to get basic things done such as getting the unserviced boiler serviced. The estate agents were looking after both properties in the chain so didn’t remotely care about us- purely focussed on their commissions they were about to get paid (due to us buying the house at the bottom of the chain) I will never choose to deal with the estate agents again and they really ruined the exciting process and of buying our first home. Unnecessarily rude! Don’t work in a customer based industry if you don’t have the time, patients or manners to deal with customers.
Kirsty · 23 November 2019
Agent replied · 21 November 2024
Hi Kirsty, Thank you for the review. Purchasing a home within a chain can be very stressful for all parties involved, and constant delays and requests infuriate other vendors who wish to move on. You were given plenty of time to organise everything and we assisted you with contacts who could react quickly. I've read the emails and heard some of the conversations involved and Zoe wasn't rude. We were in fact more than patient considering other people within the chain were becoming increasingly stressed as time moved on and were instructing us to remarket. Maybe you'll appreciate this more when you decide to move on in the future and find yourself in the middle of a chain.
★★★★★ 4/5
GoogleI've used Martin's numerous times with different members of the family. Always been very professional and informative throughout the purchases and sales. This latest sale was equally as good and I would recommend Martin's to anyone who needs there services
John · 10 July 2024
Agent replied · 3 July 2024
Thank you John
★★★★★ 1/5
FacebookJust had a really bad experience. My rental is in a sorry state. Dog urine all over carpets, excrement in garden. All walls really badly damaged. In an absolutely disgusting and badly damaged state throughout. Steve's response was 'i don't know why you're so upset, what did you expect, it just needs a clean' (i have this in writing) when in reality I have had to spend almost £4000 putting it right. Needless to say they are no longer my agent.
Jayne · 30 August 2019
Agent replied
Oh dear. Half a story, but there you go. I wish you well for the future.
★★★★★ 1/5
GoogleStay away from this piss poor company. They don't communicate and as far as i can see are only interested in them selves. Twice now we have been lied to and poorly treated by these people. They re-advertised a house that we had an offer accepted on without telling us and we were meant to go and view a house recently and on the day of the viewing a STC went on the house and we wasnt even informed and would have wasted everyones time going to see the house. We also had to assume the viewing was going ahead as they never even called back to confirm. I would be embarrassed if i run a business like this!
Hannah · 29 July 2019
Agent replied
Hmm ok, well thank you for this review - whoever you are? We've checked our systems and funnily enough you don't exist. I've reported this as a malicious review and false.
★★★★★ 1/5
GoogleHad a very rude and abrupt experience with Zoe at Martin and co Hinckley. We were first time buyers who weren’t taken seriously and were bullied into making decisions far quicker than we should have. Not being given time to get basic things done such as getting the unserviced boiler serviced. The estate agents were looking after both properties in the chain so didn’t remotely care about us- purely focussed on their commissions they were about to get paid (due to us buying the house at the bottom of the chain) I will never choose to deal with the estate agents again and they really ruined the exciting process and of buying our first home. Unnecessarily rude! Don’t work in a customer based industry if you don’t have the time, patients or manners to deal with customers.
Kirsty · 29 July 2019
Agent replied
Hi Kirsty, Thank you for the review. Purchasing a home within a chain can be very stressful for all parties involved, and constant delays and requests infuriate other vendors who wish to move on. You were given plenty of time to organise everything and we assisted you with contacts who could react quickly. I've read the emails and heard some of the conversations involved and Zoe wasn't rude. We were in fact more than patient considering other people within the chain were becoming increasingly stressed as time moved on and were instructing us to remarket. Maybe you'll appreciate this more when you decide to move on in the future and find yourself in the middle of a chain.
★★★★★ 5/5
GoogleJust seen the review below and I just had to correct it. The carpet needed cleaning because there was a huge stain on the lounge carpet, which I managed to remove successfully. The charge was for £125 which is a standard price for a professional clean. The oven was also cleaned, and I have to say that in over 20 years in the business, it was the worst one I’ve cleaned. Martin & Co don’t charge me for a kick back and are a very professional business. The review below I felt was very unfair.
Keith · 2 July 2019
Agent replied
Appreciate your honesty Keith
★★★★★ 5/5
GoogleWe have been using Martin & Co for longer than I can remember. We have three flats which we rent out. The team are very professional. They select prospective tenants to meet our criteria without fail; keep us updated on viewings and outcomes within 24 hours - more often quicker. We use Martin & Co just for tenant finding as we live above the rented flats - but when we have had a problem tenant they have been supportive and given us good advise. We have no hesitation in recommending this company. Excellent customer service. 5*
Pete · 2 July 2017
Agent replied
Thank you Pete
★★★★★ 5/5
GoogleExcellent service from Martin & Co from beginning to end of our property sale. Quick response and appointment made for photos, measurements etc, property advertise super speedily! Fantastic communication throughout (very important to me), very professional team! Highly recommend ✨
Jacqui · 27 April 2024
Agent replied · 10 April 2024
Thank you Jacqui.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
