Every review we hold for the Hillsborough office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleAlthough i few members of the Blundell's team were fantastic my overall experience has not been great. The house i bought was falsely advertised; it stated it was 'modernised to a good standard'; Blundell's is welcome over to see that state; this morning i have no heating or water, the electrics are dodgy and doors broken. Even the decorating is shoddy so i don't quite know where they found this 'good standard'.
Communication has been, for the most part, slow at best. I have had to call and email to get any updates; half the time no one could answer my questions.
On one occasion i had a missed call on a Friday; i had had an offer accepted for the house i wanted on the Thursday and was told it would be put 'sold STC' by the following day. When i rang back the man who had called was unavailable but i was assured everything was fine and he would ring me back when he returned to the office. By Monday afternoon i still had had no luck so i rang yet again and was informed a higher offer had been accepted on the Friday! £2500 later i matched the offer and have to house i wanted.
Another occasion my concerns regarding the building survey were dismissed; they tried to assured me the house was fine and the seller had had the roof,electrics and checked; i asked for proof was told there was none; i felt like they were just trying to get the sale.
The wednesday before i moved on the Friday i was informed it may have to be delayed until Moday.
Like i said, two members of the team were great hence the two stars; however i found the whole experience unprofessional and rather stressful.
If Blundell's would like to get intouch you are very welcome. You can even come over and see the place.
Victoria · 4 June 2017
Agent replied · 3 June 2023
Hi Victoria, I'm sorry to read that you were unhappy with the service you received but I would like to thank you for taking the time to leave this feedback as your comments will help us identify ways in which we can improve. If you would like to go through the issues you have raised in more detail please email me at review@countrywide.co.uk. Many thanks.
★★★★★ 5/5
GoogleBlundells Hillsborough provided an excellent service when selling our terraced house. The initial valuation process and advice was quick and efficient and they worked hard to get viewings. Throughout we were kept well informed and they chased up the purchasers when needed, overseeing visits when required. We have dealt with other estate agents recently and the service from them wasn't nearly as good. The sale went through successfully after some wrangling with the purchasers over minor repairs, after staff from Blundells 'mediated' on a realistic compromise!
Karen · 4 June 2017
Agent replied · 3 June 2023
Hi Karen, Thank you for taking the time to leave this wonderful five star review. The team at Blundells, Hillsborough, strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure you review is shared with the entire team at the branch, many thanks.
★★★★★ 5/5
GoogleCurrently purchasing a house, the sale itself was agreed in record time, thanks to Marie for facilitating this, very happy with the helpful and efficient service.
Nicole · 3 June 2020
Agent replied · 3 June 2023
Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)
★★★★★ 5/5
GoogleFrom start to finish Hayley and the team made selling seem like a breeze.
Friendly, professional and always on hand to offer advice.
Thanks for everything!
James · 3 June 2020
Agent replied · 3 June 2023
Many thanks James for the excellent 5* review.
Kind regards, Lucy
★★★★★ 5/5
GoogleGreat service - We went from viewing the property to moving in to our new let in less than a week! Thanks to Kelly and all the team at Blundells Hillsborough.
Lee · 4 June 2017
Agent replied · 3 June 2023
Thank you for leaving your excellent review. We at Blundells take great pride in the brilliant service we provide to our customers and receiving such great feedback shows us we are doing just that. Many thanks Blundells
★★★★★ 5/5
GoogleThe letting steam have been superb in helping me find the perfect house, thank you to Kelly and the girls for making it so simple
Noreen · 3 June 2020
Agent replied · 3 June 2023
Many thanks Noreen for the amazing 5* review.
Best wishes, Lucy
★★★★★ 5/5
GoogleProfessional and competent service from both Ryan and Rebekah meant that moving from out of the area to Sheffield was managed both quickly and simply.
Alexander · 3 June 2020
Agent replied · 3 June 2023
Thank you for your wonderful 5* review! I will of course make sure your kind words are passed on to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleWe did not have the easiest of sales but Hollie at Blundells Hillsborough was great. Kept us informed all the way through. Would highly recommend.
Sharon · 3 June 2020
Agent replied · 3 June 2023
Thank you Sharon for the amazing 5* review of your experience with our local Blundells team. Many thanks for the recommendation.
Best wishes, Lucy
★★★★★ 5/5
GoogleFriendly, efficient and a professional service for selling our property. The Hillsborough branch have a great team. Thank you to Hayley and your team. We hope to use you again!
Delia · 4 June 2017
Agent replied · 3 June 2023
Hi Delia, Thank you once again for your wonderful review. I'm pleased to see that you benefited from the passionate and personal approach taken by the Blundells team in Hillsborough. I will pass on your kind comments to Hayley and the entire team at the branch. Many thanks.
★★★★★ 5/5
GoogleWent to speak to Blundells about a few different things including potential properties on the market and lettings. The expertise they provide is second to none, not to mention how warm and welcoming they were. They were able to get me a viewing of a property of interest at really short notice. I certainly hope to work with them in future and 100% recommend them to anyone seeking property, lettings or mortgages.
N · 3 June 2020
Agent replied · 3 June 2023
Thank you for your wonderful 5* review! It is brilliant to read that you had such a great experience. I will make sure your kind words are made known to the whole team. Best wishes, Scott
★★★★★ 5/5
GoogleReally friendly service, very quick response to emails etc. All questions answered promptly. Nothing is to much trouble for Kelly, really helpful professional service. Thanks Kelly for everything.
Michelle · 4 June 2018
Agent replied · 3 June 2023
Thank you Michelle for your kind 5* review of Blundells in Sheffield. It is fantastic to read that you had all your queries answered quickly and that nothing felt like to much trouble for the Kelly and the team. Kind regards, Scott
★★★★★ 5/5
GoogleSold within 8 days of going on the market!
Natalie · 14 June 2025
Agent replied · 14 April 2026
Hello Natalie,
Thank you so much for your fantastic 5* review! We're thrilled to hear that your property sold within just 8 days of going on the market. It was a pleasure working with you.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleBrilliant staff here very friendly and help every step of the way
Special thank you to Kelly who answered all and any questions
Craig · 3 June 2020
Agent replied · 3 June 2023
Many thanks Craig for the amazing 5* review.
Kind regards, Lucy
★★★★★ 5/5
GoogleHad a great experience with Blundells in Hillsborough. Kelly was professional yet friendly and with thanks to her we’ve found a wonderful home. 10/10 would recommend.
Emma · 4 June 2018
Agent replied · 3 June 2023
Thank you Matthew. Glad to read that the team delivered an efficient customer service.
Best Wishes,
Sarah
★★★★★ 5/5
GoogleBlundells branch in Hillsborough gave
fantastic customer service and was there to help from start to finish, helping me over the phone with any queries I had to me popping into branch with paperwork ,nothing was too much trouble and they made the process alot easier than I imagined it would be. A great team and would highly recommend and would certainly use again, once again many thanks guy's.
Joanne · 3 June 2020
Agent replied · 3 June 2023
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
★★★★★ 5/5
GoogleJust let a house through Blundells in Penistone and have to say the service from Kelly was superb very pleased would highly recommend Thanks
Paul · 4 June 2018
Agent replied · 3 June 2023
Hi Paul
Thank you for the review, the 5 stars and the recommendation! I will make sure your kind words are fed back to Kelly as it sounds like she deserves it.
Kind regards, Chris
★★★★★ 5/5
GoogleFantastic service from a fantastic team. Always happy to answer questions and everything was dealt with in a very friendly and professional manner. Thanks guys!
Casey · 23 September 2024
Agent replied · 23 October 2024
Thank you for leaving us your superb 5* review Casey. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery responsive and helped us to rent our new flat in a timely fashion. Kelly was most helpful in the signing process.
J · 4 June 2019
Agent replied · 3 June 2023
Hi J C
Thank you very much for this review and the 5* rating! Great to hear that Kelly was helpful in the signing process for your new flat!
Kind regards, Jake
★★★★★ 5/5
GoogleDealt with mainly Tracy Ward the mortgage adviser at Blundells/Countrywide).
I found Tracy to have great communication skills and highly competent in her field. Tracys quotes were competitive which is why I chose them. Also the follow up was second to none. Would Highly Recommend and I will be shopping here for a mortgage next time. Fabulous!
Ivie · 30 May 2022
Agent replied · 30 May 2023
Many thanks for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKelly and the team have been fantastic! On the rare occasion that I have had any concerns, they are always on hand to solve or offer practical advice, both in and out of office hours.
I have also recommended other Landlords to Kelly due to the quality of service her and her team provided.
Well done!!
Craig · 4 June 2017
★★★★★ 1/5
FacebookDo not bother using , the whole situation with how they have managed my issue has been awfull
Lack of commuication
Failed and refuse to return my owed money and adding things which i did not ask for
Maryam · 20 May 2025
★★★★★ 5/5
GoogleAmazing management. Great people! Highly recommended to busy landlords.
Lei · 14 April 2025
Agent replied · 14 April 2026
Thank you for your terrific 5* review and for your complimentary comments. Many thanks for your kind recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat customer service. Everything was done quickly and with a smile. Very professional and helped with all the details after my move
Ruth · 4 June 2018
Agent replied · 3 June 2023
Thank you for this wonderful 5* review for the Blundells team in Hillsborough branch. It is great to see that you were able to experience the straightforward and efficient approach to great customer service. Best wishes, Sarah
★★★★★ 5/5
GoogleRebekah was so helpful and patient, couldn’t ask for a better service , would highly recommend blundells.
Shannnon · 3 June 2020
Agent replied · 3 June 2023
Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott
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