Trusted Agent profile · Hillingdon

R Whitley & Co Hillingdon reviews

4.7

★★★★★ Excellent

248 reviews across 1 platform

Estate House, 40 Station Road, West Drayton, UB7 7DA, Hillingdon, UB7 7DA

R Whitley & Co's office in Hillingdon, at Estate House, is rated 4.7 out of 5 across 248 reviews on 1 platform, including 248 Google reviews rated 4.7.

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4.7 / 5

248

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.

5/5

Google

Just exchanged on Commercial unit. Mark has been great in dealing with this difficult transaction. He is responsive. Would definitely recommend R Whitley & Co. Thank you Mark.PositiveResponsiveness, Quality, Professionalism

Ajsingh777 · 10 November 2021

Agent replied · 9 November 2024

Thanks for your review and recommendation Mr Singh!

5/5

Google

Ben and the team were very friendly and pro-active in enabling me to purchase a property for the first time after a ten month ordeal with the leasehold. Very easy to get hold off and always willing to help. Ben went out of his way to give me access to the property, before exchange, to enable me to get quotes for internal building work. Would recommend. Thank you Ben & Whitley!

Steven · 11 November 2017

5/5

Google

I have just recently sold my house through Whitleys estate agents in West Drayton, I can’t recommend them highly enough for anyone wanting to sell their property! They really are like no other estate agents, they go above and beyond with their service, nothing was too much trouble! Richard Whitley went out of his way to make sure that all the pressure was taken off me, and his professionalism was above all expectations Thank you again to Richard and staff at Whitleys Helen Boyton

Helen · 10 January 2021

Agent replied · 9 January 2025

Thank you for your kind recommendation Helen. From all the staff at R Whitley & Co we wish you every happiness in your new home!

3/5

Google

These people specially Mark Newbold and Alex are very nice and professional. The problem is when we rented the detached bungalow in Moorfield Rd, Cowley Ub8, the landlord took over the management in the middle of tenancy and it ended up he did not refund the deposit although we were paying regularly and left the property tide and clean. Be careful if you are renting or will rent this detatched bungalow at Moorfield Rd as the landlord is a nightmare, never fixes anything, and does not return deposits. I am in the process of taking him to the court. Please don't mix here between the estate agency who are excellent people and my very bad experience of renting this bungalow because of the landlord who ruined my experience.

Ashraf · 10 November 2020

Agent replied · 9 November 2024

Hi Ashraf, we are pleased to hear that you have found our staff to be nice and professional. However we think it a little unfair that we are receiving a 2* review on our business account for something that is not within our control i.e. landlord's actions on a property that was not in our management. Regardless we wish you all the very best for the future.

5/5

Google

Superior and excellent Agents I just wish they were national, they promised no Saturday staff only full time highly experienced professional and committed staff who visited and familiarised themselves with the property in advance always able to lock up properly . Selling your house can be a roller coaster of viewings , solicitors and legal questions and they were always happy to help with the smallest to the biggest of questions and if they didn't know they knew where to get the answers, they never overstepped their remit always being transparent and ethical . Their communication skills were second to none.They answer the phone and answer your questions via email or phone the same day without fail. I can't recommend them more highly . They've sold two houses for me in 23 years. Top notch !

Helena · 10 November 2020

Agent replied · 9 November 2024

Thank you for your review Helena and it makes us all very happy to see how you feel about our service. We wish you every happiness for the future!

5/5

Google

“I am so glad we have popped in.” My husband and I, were looking for a property to rent from October 19’ to March 20’. Every estate agency we’ve been to until R.Whitley &Co, did not seem to care much. Even though we have fully explained, what kind of properties we would be interested in, they were showing us places either too small or in a really bad condition. We are expecting our first child and many times we have been also rejected by the agencies and landlords due to our situation. Not with R.Whitley & Co. We have never felt, so well looked after and cared about as with them. Communication and sorting out the agreement was done amazingly quick and dealt in professional manner. Thank you so much for your help, and to amazing years of work together. Angelika and Marcin

Angelika · 10 November 2020

Agent replied · 9 November 2024

Happy to help Angelica!

5/5

Google

Excellent communication throughout from beginning to the end of what turned out to be a very lengthy sale, all the staff were extremely professional and friendly, particular thanks must go to Marc Gunton who saw us through all the problems and kept me sane, nothing was too much trouble for him, he replied promptly to all my calls and numerous emails, it was his expertise and professionalism that got us to the house of our dreams, for that Marc, we thank you. I would highly recommend R Whitley to any one who wants a friendly, professional team. Thank you guys 😊PositiveProfessionalism

Teresa · 10 November 2020

Agent replied · 9 November 2024

Thank you so much for your lovely review Teresa. We are so pleased that we helped make to move to your new home happen! Wishing you every happiness for the future - from all the team at R Whitley & Co :)

5/5

Google

I switched to Whitley following a very bad experience with a different local letting agent. From the start, everyone at Whitley has been polite, and knowledgeable and rhey all work hard to ensure the best outcome for all parties concerned. In addition, communication amongst themselves is excellent, which means I am always able to speak to someone who knows what’s going on. Most importantly, I’ve come to learn that they deliver on their promises, and because of this, Whitley has earned my trust and my respect. Based on my experience to date I thoroughly recommend Whitley, regardless of whether you are a landlord or a tenant

Charlotte · 10 November 2020

Agent replied · 9 November 2024

We appreciate your recommendation Charlotte. Earning your trust and respect makes us all very happy! Thanks for choosing R Whitley & Co!

5/5

Google

I would highly recommend the estate agents , R Whitley. Their staff are highly professional and always responded to my calls and emails promptly. I recently encountered a number of problems in trying to sell my property due to acrimonious divorce and having to apply for a court order. Despite this, R Whitley helped me to overcome a number of these difficulties by liaising with my solicitor and dealing with queries. Even in a slightly depressed market, their staff worked tirelessly to market my property and I was very happy with final selling price that they achieved.

Clive · 10 November 2020

Agent replied · 9 November 2024

Thanks for your review Clive and we all wish you the very best for the future!

5/5

Google

When my house was put on the market in October 2019.i decided to go with another agent.all I can say is you only get what you pay for!within a short amount of time id regretted it.And I contacted Whitleys, over many years family members have always used them.they have a great reputation in the area. Mark,Rich, Mary joy. Were always, supportive,helpful,and always extremely friendly, they helped me every step of the way through the selling process,keeping me well informed and up to date. I'd like to thank whitleys for their help through this stressful year.PositiveResponsiveness, Quality, Professionalism, Value

Alison · 10 November 2020

Agent replied · 9 November 2024

Thank you for your lovely review Alison - we are so glad to have helped! P.S. Rich is still talking about your dog!

5/5

Google

The very first time we experienced the professional approach and services of R Whitley was a few years ago, when we were looking to purchase our first home. Although we choose a different property, the positive experience dealing with the agency left a lasting impression on us. Few years later, as we moved overseas, we needed a trusting letting agency who would take care of our home while we were away and so we reached out to R Whitley & Co. From the very first moment and throughout the years, they did an amazing job managing our property and took care of every single detail. Being thousands of miles away, never once did I have to worry about maintenance & repair or managing the changeover of new tenants. The entire team, made up of strong professionals, consistently demonstrated commitment and dedication to making our lives easier and looking after our property. As we plan our next move, we will be sure to reach out again. A truly amazing team & company!PositiveResponsiveness, Quality, Professionalism, Value

Maria · 10 November 2020

Agent replied · 9 November 2024

Thank you so much for this lovely review Maria - it is very motivating for the team to see such a glowing report on our services. Thank you for your custom over the years and we look forward to working with you on your next move!

5/5

Google

Fantastic throughout the entire process. Can’t thank Mark in Sales enough for all his help and getting my sale over the line! Always responsive and willing to help. Thank you!PositiveResponsiveness, Professionalism

Zeb · 10 November 2020

Agent replied · 9 November 2024

Thank you Zeb - best wishes from all the team at R Whitley & Co!

5/5

Google

Brilliant, Excellent would be underestimating my respect to both Richard,Ben and colleagues at Rwhitelys, they helped us sell our property, even tho it was in need of considerable repair. Very highly recommend Rwhitelys because they are truthful and straight forward with their clients at all times in our experience and were able to achieve a very fair selling price for our house.Thank you for all your help. Jas Suri

Jasvinder · 11 November 2017

5/5

Google

Our family have been using Whitley's for many decades, initially as letting agents and, more latterly, as estate agents as we sold off the rental properties we owned in Yiewsley. In both respects they have delivered a faultless service, in a personable manner and at a reasonable cost. Our latest experience was a particularly difficult house sale. The process took over six months during which time we lost four buyers (most of whom, it was established later, were never serious). During this time we were given sound advice from our agent, Marc Gunton, and regularly kept up to date with progress. In the run up to completion Marc increased the pressure on the more flaky bottom end of the chain and, to be honest, did far more than all of the solicitors combined to ensure that the sale went through in a timely manner. However, it's not just Marc as over the years we have dealt with almost everyone in the firm and they have all delivered the same, high quality service. Consequently I can unreservedly recommend Whitley's as both an estate and a letting agent.

Adrian · 11 November 2019

Agent replied · 9 November 2024

Thank you for your kind words of recommendation Adrian - we are flattered! We appreciate your business over the years and wish you all the very best for the future.

5/5

Google

I have been dealing with R Whitley for 35 years now. I purchased my current home through them in 1984! What amazing help they provided then. Around 20 years ago I became a landlord buying, selling and renting my properties through R Whitley. Still to this day they help me day in day out, month in month out. Totally professional and a very friendly family run business. The Estate Agent of choice - like no other! 5 star *****. Thank you all - just Marvellous.

Alan · 11 November 2019

Agent replied · 9 November 2024

Thank you Alan for your lovely recommendation - we really appreciate it and are so pleased that you think so highly of us!

5/5

Google

Brilliant support by Reshma, Alex & team and it was a smooth transition. Many thanks one & all once again!

Santhosh · 17 April 2025

Agent replied · 17 April 2026

Thank you for your kind words about our Property Management team, Santhosh!

5/5

Google

Really professional and friendly service from a local company. I can thoroughly recommend them.

Garry · 21 June 2025

Agent replied · 17 April 2026

Thank you Garry for your feedback and for using R Whitley & Co!

5/5

Google

I have just exchanged contracts on the sale of my house through R Whitley & Co. Although they already have an enviable reputation in this area, I must say how impressed I have been by their services. Their never ending patience, courtesy, professionalism and efficiency would put all other Estate Agents to shame. My SPECIAL thanks go to Ben Gunton who has been a tower of strength to me throughout. His help has been above and beyond the call of duty. With many thanks, Marion

Marion · 11 November 2018

Agent replied · 9 November 2024

Thank you for your feedback Marion - we are delighted to hear of your positive experience. Ben always works so hard on progressing sales through to completion so it's great to hear that it gave you strength though the very stressful process of selling your home. We all wish you the very best in your new home and if there is anything we can do for you between now and completion then please let us know.

5/5

Google

I have been using R Whitley for a few years now and have been more than happy with their work ethic and their help. I first rented a property off them a few years back and then coincidently bought and sold my first property through them also; I cannot praise all the staff members at R Whitley enough, they have been a ray of sunshine in such a stressful period of selling my house. I would definitely recommend them to anyone and can honestly confidently say they will get the job done. Their communication skills and attention to detail is spot on, and also one of the most reassuring measures they go to is that they are always more than happy to answer your queries or troubles. A+++++++++++

Julian · 11 November 2018

Agent replied · 9 November 2024

Thanks for your review and your kind words Julian. We hope you are really happy in your new home! All the very best for the future from all at R Whitley & Co.

5/5

Google

We have recently let a commercial property through R Whitley & Co and I would have no hesitation in recommending them. The service and advice provided by Chris Whitley and his team was always of the highest standard and demonstrated why they have such a good reputation in the area.

Richard · 10 November 2023

Agent replied · 9 November 2024

Thank you Richard - we appreciate your kind words!

5/5

Google

Rich Whitley and the team are without doubt the best estate agents in West Drayton and the surrounding area. We had a very complex sale which was completed due to Rich's understanding of structural surveys and the land registry. The team also have recommended associates which made the process much easier in terms of choosing solicitors etc. I wouldn't use anyone else in the area. Many thanks.PositiveResponsiveness, Quality, Professionalism, Value

Steven · 10 November 2021

Agent replied · 9 November 2024

Thanks for your review Steven and thank you for choosing R Whitley & Co!

5/5

Google

Ben and the team were excellent throughout the purchase process. Ben regularly provided and chased for updates keeping me informed at all stages. I would highly recommend R Whitley & Co

James · 11 November 2018

Agent replied · 9 November 2024

Thanks for the feedback James - pleased to hear you were kept updated and hope to be of help to you in the future again. Enjoy the new pad!

5/5

Google

recently bought my new property in west drayton . i am absolutely happy with R Whitley and Co agency! all stuff are very very helpful and very professional . Especially i would like to say thank you to Marc Gunton, fantastic service, well organised, consistently impressed withing every element . i had a great experience with them and would highly recommend.

Iuliia · 11 November 2019

1/5

Google

Terrible service, taken a year to fix a leaking shower which has caused much more damage to the property and still nothing has been done. Have offered to fix the problem myself as I'm fully qualified and insured to do so but still nothing. My children are in danger of the kitchen ceiling falling on them and yet nobody seems to care! Have emailed phoned and even visited them in person and still nothing. I bet if I was a day late on the rent they'd be phoning me repeatedly. Maybe they'll take notice of this as they won't be getting a penny more till it's sorted!

A · 12 December 2017

Agent replied · 10 December 2024

Dear Mr Dawson, We are very disappointed to have received a review of this nature and are sorry that you feel matters have not been dealt with to your satisfaction. The Property Management Department have been in communication with you since June 2015 in relation to the subject shower which has been leaking. We have arranged numerous visits from contractors who have conducted various works (including re-sealing the cubicle and double tiling) in an effort to resolve the leak. To the best of our knowledge the situation was resolved in October 2015 and as a matter of precaution water stains to the ceiling were ‘ outlined’ in order for you to observe any further signs of a leak. We received further communication from you in November 2016 when you reported a further leak. A contractor attended site and identified that the magnetic shower strips were not sealing the cubicle properly during use. The contractor was attempting to source replacements but unfortunately struggled to find any suitable. We contacted your partner in early December requesting your assistance (in light of you being a builder) to source the appropriate strips. We later forwarded a link to a suppliers website. Your partner agreed to speak with you and revert back to us. Unfortunately we did not hear anything further from you. In January 2017 you visited our offices requesting an update. We informed you that we were waiting to hear from you in respect of the above and you kindly advised that the seals have now been replaced but that there was still a damp patch to the ceiling. A contractor then attended site to investigate. We have been in contact with you over the course of the last 48 hours and understand that our contractor attended site on Thursday 12th January to carry out further investigation to include an access hatch to be cut to the kitchen ceiling and bedroom wall. They have established that there is no leaking pipework and have now re-sealed the shower tray and made good. They will return to the property on Friday 13th January to decorate the affected areas. Whilst we appreciate that the situation has been ongoing and inconvenient, R Whitley & Co have, to the best of our ability, made every effort to assist in resolving the situation for you.

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Read R Whitley & Co's Google reviews

Questions about R Whitley & Co Hillingdon

How many reviews does R Whitley & Co Hillingdon have?

R Whitley & Co's Hillingdon office has 248 reviews across 1 platform: 248 on Google.

What is R Whitley & Co Hillingdon's rating?

R Whitley & Co Hillingdon is rated 4.7 out of 5 across all 248 reviews, and 4.7 out of 5 on Google from 248 reviews.

Where is R Whitley & Co's Hillingdon office?

R Whitley & Co Hillingdon, Estate House, 40 Station Road, West Drayton, UB7 7DA, Hillingdon, UB7 7DA.

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