Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI cant thank Marc and the rest of the team enough. R Whitley's provided a fantastic service, not only in finding a buyer for my house, but also for proactively following the process through to exchange. They provided regular updates on the status and were available for advice whenever needed, always acting in a supportive and professional manner. I would strongly recommend them.
Faye · 11 November 2019
Agent replied · 9 November 2024
Thank you for your recommendation and we are happy to hear that you were pleased with our service. Wishing you all the very best in your new home :)
★★★★★ 5/5
GoogleLuke and Tony, really appreciate your help finding our first home in the UK. You were thorough, responsive and transparent throughout the process, and helped us complete the purchase as quickly as possible.
Much recommended.
Glen · 10 November 2023
Agent replied · 9 November 2024
Thanks Glen - we appreciate your feedback and are delighted you were happy with our service. Hope to be able to help you again in the future!
★★★★★ 5/5
GoogleR Whitley & Co. have again provided a most professional service, and are a really friendly company.
My family have been using Whitley's for a considerable period, my grandfather and father were customers, I had absolutely no hesitation in returning to them to sell our industrial unit.
On this occasion I have dealt mainly with Chris Whitley and Tony Birch (I have known Tony for more years than I care to remember.....) and I really can recommend them and their colleagues very highly.
Tom · 15 December 2023
Agent replied · 9 November 2024
Thank you for your review Tom - pleasure doing business with you again!
★★★★★ 5/5
GoogleWe have just completed a sale which, for a number of reasons, was a complex and long drawn out process. Throughout, Marc Gunton and the team at R Whitley and Co remained extremely supportive and exhibited a very high degree of professionalism. We would, in fact we are, using the company for another transaction.
Margaret and Ian Pryke
Ian · 10 November 2020
Agent replied · 9 November 2024
Thank you for your review Margaret and Ian - we appreciate the feedback!
★★★★★ 5/5
GoogleWe couldn't be more happier with the service received from Mark and the rest of the team.
They made the purchase of our first home so easy and with great communication throughout the whole process.
Big thanks to Mark and the rest of the team at R Whitely & Co.
Bobby & SimranPositiveProfessionalism
Bobby · 10 November 2021
Agent replied · 9 November 2024
We are so pleased to hear this Bobby and Simran - thank you for your review and we look forward to handing over the keys to your new home soon :)
★★★★★ 5/5
GoogleHonestly recommend. Professional team and brilliant service, quick response to email, any issues we had were resolved promptly and efficiently.Huge thanks to the agency for the great rental experience.
Mariana · 23 November 2025
Agent replied · 23 December 2025
Thank you, Mariana, for your kind review!
★★★★★ 1/5
GoogleWhat a bunch of unprofessional people. We had a viewing appointment for a luxury property and the very last minute their staff told that they don’t have a key. And then rescheduled it for next day, we cancelled many of our engagements to view the property, but the response was no different. Why do you advertise a property when you don’t have keys and why don’t you show some courtesy to treat people with respect? AVOID them if you can.
Crescent · 10 November 2023
Agent replied · 9 November 2024
As this review has not been logged in your real name, we have been unable to identify with certainty the specific viewing this relates to. We would therefore very much appreciate it if you would e-mail your details to jonny@rwhitley.co.uk - we always like to learn from reviews. However the only example that any of our team members can recall whereby a key was not available for a viewing was when a contractor completing works at the subject property, had not returned them as planned. We apologised to you for this at the time. We rebooked the viewing for the next day and you came along and viewed. Unfortunately sometimes you can have a plan, but something doesn't quite go as intended. This was in no way us intentionally disrespecting you as you suggest. It was just a simple mistake (we are only human after all!) and for that we apologise.
★★★★★ 1/5
GoogleI purchased a studio flat via this estate agency two years ago. They told me they knew the landlord very well, so I quite trusted them. I have never been told anything I need aware. After few months since I moved in, one day the neighbour from downstairs told me that I flooded his flat. I was in shock, I checked my flat, it seems everything was ok. I had to ask my builder to check, then they opened the shower tub, oh my God, the shower tub was not waterproofed, no one told me when I purchased the flat. I was so pressured at that time as I was on a new job, I needed spend a lot of time on my new job, on the other hand the neighbour wanted me to pay the damage and repairs for his flat.if the landlord or the agency told me beforehand, it will avoid all this happened. In a result, I had to spend a lot of money for all the repair for my shower tub, and the neighbour’s flat. I think the landlord should take most of the responsibility, but the agency introduced the flat, they have some responsibility as well in this case. From my experience, I would not recommend.
Dan · 10 November 2023
Agent replied · 9 November 2024
Hi Dan, We are sorry to hear that your neighbour experienced flooding in their property that came from your flat a couple of months after you moved in. This was not an issue that we were aware of when we were marketing the property for sale. As selling agents we do not conduct surveys of the properties we are marketing. It is standard procedure for a buyer to instruct a survey at their own cost in order to independently and without bias, identify any issues with the property that may need attention. A buyer can then use this survey to assist in their purchasing decision.
★★★★★ 5/5
GoogleR Whitley & Co is an outstanding estate agent. We've both bought and sold with them and both times the service was utterly exemplary.
The team were lovely to talk to, pragmatic, friendly and go above and beyond to help, including being on hand to show valuers around the property whilst we were away! The communication was fantastic and they are always quick to respond, and the marketing of the property was really top notch, with exceptional professional photos and a 3D tour all provided.
We'd like to extend our gratitude and thanks in particular to Jonny, Mary-Joy, Tony and Rich who are all a credit to estate agents.
There's nothing more we could have asked for and we heartily recommend them to all!
Ben · 10 November 2023
Agent replied · 9 November 2024
Thanks so much for your review Ben - it has been an absolute pleasure working with you and Arianna over the last few months and has given us all a great satisfaction helping you achieve your next step up on the property ladder. We hope you are very happy in your new home!
★★★★★ 5/5
GoogleFollowing the death of our father, we had to sell what had been our family home for 57 years. Whitley’s did this for us in a very sensitive and professional manner, securing an acceptable offer within a week and continually keeping track of the progress so that 12 weeks after first going on the market the house sale was completed. Everyone we had contact with at the office was professional efficient and friendly. We could not have hoped for a better experience in what was an emotional time for our family.
Angela · 10 November 2023
Agent replied · 9 November 2024
Thank you for your review Angela and thank you for entrusting us with the sale of your family's property - we really appreciate it.
★★★★★ 5/5
GoogleWe bought and (years later) sold our property through R Whitley, and cannot recommend them enough if need an estate agents in the area - they are so helpful and attentive through every step of the process. Thank you to Mark, Rich, Mary-Joy and the rest of the team.PositiveResponsiveness, Quality, Professionalism, Value
Matthew · 10 November 2021
Agent replied · 9 November 2024
Your are most welcome Matthew and thank you so much for your kind words. We wish you all the very best with your move and new home :)
★★★★★ 5/5
GoogleIt was my first time renting a property through an agent and I couldn't have been happier. Lovely people, professional and friendly manner. Such a smooth transaction no stress no worry. It was a pleasure . Thank you Irma and Mark and everyone at RWhitley & CO.
M.OPositiveResponsiveness, Quality, Professionalism
Evrem · 10 November 2021
Agent replied · 9 November 2024
We are so pleased to hear that you had a good experience renting through us Evrem. Thank you for your review and please let us know if you need us during your tenancy :)
★★★★★ 5/5
GoogleWe were tenants with R Whitley & Co for four years, Alex was our point of contact all through. He was professional, responsive and helpful too. When the tenancy ended, we were treated with respect and finalised all the paperwork efficiently and quickly. Thank you R Whitley & Co.PositiveResponsiveness, Professionalism
Y · 10 November 2021
Agent replied · 9 November 2024
Thank you for your review and we are so pleased to hear of the service Alex gave throughout your tenancy. Hope to be of service to your again in the future!
★★★★★ 5/5
GoogleI had the pleasure of dealing with Mary initially and then Tony who helped to progress the sale. The team were amazing and even though we endured a very stressful 7/8 months we got there in the end. Thanks for all your support and constant communication through the process making a very challenging experience as easy as possible.
Dan · 11 October 2024
Agent replied · 9 November 2024
We appreciate your review Dan and hope that your refurbishment works go well and look forward to seeing the end result!
★★★★★ 5/5
Google5 Stars agent!!! RWhitely agents were very efficient and honest in helping us buy our dream home. Mr Ben was always there to help & advice from start to end. I would recommend RWhiteley Estate Agent to anybody who are planning to buy or sale. A big thank you to Ben and team at R Whiteley!
A · 11 November 2018
Agent replied · 9 November 2024
Thanks Alain - we wish you all the very best with the refurbishment and many happy years with your family in your new home. If you need anything, you know where we are!
★★★★★ 5/5
GoogleI have used R Whitley and Co twice now, and they have been superb on both occasions. Rich and the team always provide consistent updates and are very good at what they do. I would highly recommend them.
Kieran · 10 November 2022
Agent replied · 9 November 2024
Thank you for your review Kieran! We wish you every happiness in your new home :)
★★★★★ 5/5
GoogleRich Whitley was the agent acting on our purchase. Rich was professional, responsive, thorough and nothing was overlooked when we asked for his assistance in getting the matter completed. I would recommend Rich and R Whitley & Co to anyone. Thank you Rich!PositiveResponsiveness, Professionalism
Mithun · 10 November 2021
Agent replied · 9 November 2024
Thank you for your review Mithun and we hope you are very happy in your new home when you move later this month! Anything we can do in the meantime then just let us know.
★★★★★ 5/5
GoogleVery professional and efficient.
Approachable and transparent communication
Entire process ran very smooth.
Really apteciate help by the team including Nicola and Jonny.
Rupali · 11 July 2026
★★★★★ 5/5
GoogleWe received a highly professional service throughout our sale. It took longer than expected due to Covid 19 delays with our solicitor but Marc Gunton kept us up to date with developments throughout and chased solicitors on our behalf. Nothing was ever too much trouble for Marc and he always responded to our emails and phone calls quickly putting our mind at rest when we were faced with a hiccup along the way. A huge thank you to all the staff at R Whitley & Co - if we could give a 6 stars we would!PositiveResponsiveness, Quality, Professionalism, Value
Lesley · 10 November 2020
★★★★★ 5/5
GoogleHighly recommend R Whitley! Very motivated team who sold my flat in record time. Support was given the whole way, including regularly chasing my buyer and ensuring the whole process went as smoothly as possible! Couldn’t recommend more, including going above and beyond and ensuring all emails are answered within 1 hour.
Solomon · 11 November 2018
Agent replied · 9 November 2024
Hi Solly, thanks for your feedback and its great to hear you were pleased with our service. Wishing you all the very best in your new home from all at R Whitley & Co!
★★★★★ 5/5
GoogleVery professional firm. Particular thanks to Chris Whitley and Tony Birch in helping with our sale. Great doing business with them.
Andy · 10 November 2023
Agent replied · 9 November 2024
Pleasure doing business with you too Andy and thanks for choosing R Whitley & Co!
★★★★★ 5/5
GoogleWe rented with Rwhitley for 4years, exceptional service, very responsive with any matter, very helpful and supportive with all the questions we had.
Liliana · 24 September 2025
Agent replied · 23 December 2025
Thank you for your review Lilian - we appreciate it!
★★★★★ 5/5
GoogleOutstanding service throughout the process. Kept us informed every step of the way. We also used Whitley for lettings and would thoroughly recommend them for both sales and lettings. In particular a very big thank you to Ben with the sale and to Alex with the letting of our property!
Claire · 11 November 2018
Agent replied · 9 November 2024
Thank you for your review Claire - we very much appreciate it and are so pleased that you would recommend both our sales and letting services. Wishing you all the very best for the future!
★★★★★ 5/5
GoogleMark, Richard and the team have been very helpful and friendly all through the sale of the the property , would recommend this Agency to everyone. Thank you all for your hard work to get this sale through.PositiveResponsiveness, Quality, Professionalism
Kathleen · 10 November 2021
Agent replied · 9 November 2024
Thank you Kathleen, we are delighted to have the sale over the line for you and thank you so much for your business. It is greatly appreciated!
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