Trusted Agent profile · Hillingdon

R Whitley & Co Hillingdon reviews

4.7

★★★★★ Excellent

248 reviews across 1 platform

Estate House, 40 Station Road, West Drayton, UB7 7DA, Hillingdon, UB7 7DA

R Whitley & Co's office in Hillingdon, at Estate House, is rated 4.7 out of 5 across 248 reviews on 1 platform, including 248 Google reviews rated 4.7.

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4.7 / 5

248

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.

5/5

Google

The service we received from R Whitley & Co during the sale of our property in West Drayton has been excellent. They kept us informed from the start to finish in a professional and friendly manner. All members of staff are extremely polite and most helpful. A big thank you to Ben who helped us though the sale. We would not hesitate to recommend this family business, it has been a pleasure dealing with them.

Brian · 11 November 2018

Agent replied · 9 November 2024

Thank you for your feedback Brian - it is greatly appreciated! From all at R Whitley & Co

5/5

Google

Reshma has been an absolute great help to us. Since we first contacted R whitley, Reshma has been in contact and responsive to all queries. If you want amazing customer service, this estate agent is for you!

Wed · 13 February 2024

Agent replied · 9 November 2024

Thank you for your review! We really appreciate it!

5/5

Google

Over four years and three months, R Whitley & Co, led by Alex Wooley & Reshma Vyas, consistently delivered exceptional service as Estate agent. Their prompt response to issues, and attention to detail ensured a seamless & pleasant living experience. The team's professionalism and personalized care fostered trust and reliability, making them stand out in estate management. Regular property inspections and proactive maintenance measures maintained a high standard of living throughout my tenure led by Gyan. Teams expertise and empathy further strengthened the landlord-tenant relationship. In retrospect, I wholeheartedly recommend R Whitley & Co for their enduring commitment to excellence in estate.

Prodipto · 13 April 2024

Agent replied · 9 November 2024

We really appreciate your review Prodipto - thank you for taking the time to provide your feedback. We are all delighted to hear that our property management team made your tenancy enjoyable. We wish you all the very best for the future!

5/5

Google

The best estate agent in the area, without a doubt. Professional but friendly, efficient but personable, I wouldn't hesitate to recommend them. I have both bought and sold through Whitleys and I can honestly say, I will go straight back to Richard and the team without a second thought. Outstanding service at a very reasonable price.PositiveResponsiveness, Quality, Professionalism, Value

Emma · 10 November 2021

Agent replied · 9 November 2024

Thank you so much Emma - we appreciate it and look forward to working with you in the future!

5/5

Google

R. Whitley & Co are simply the best estate agents in this area. After previous experience of extremely poor, stressful interactions with other estate agents, Whitley & Co were a welcome breath of fresh air. Professional, upfront, reliable, contactable and friendly, every single person working for this company provides an outstanding service. There is no other choice of agent in this area.

Stephanie · 10 November 2020

Agent replied · 9 November 2024

Thank you for your review Stephanie and we are so pleased that you found your experience with R Whitley & Co to be outstanding! From all at R Whitley & Co we wish you and your family every happiness in your new home!

5/5

Google

Recently purchased a house through R Whitley. It is one of the oldest estate agency in the town and one of the honest teams I have every interacted. Professional team , has can do attitude and always keep their customers up to date. I will recommend R Whitley to any of their potential customer's and will use them in future. Good luck Richar, Ben and team.

Sandeep · 11 November 2018

Agent replied · 9 November 2024

Thank you for your review Sandeep and we appreciate your kind words. It's always nice to hear that our endeavours are well received. From all at R Whitley & Co, wishing you every happiness in your new home!

5/5

Google

From the initial enquiry through to completion the team were absolutely fantastic. Mark was incredibly helpful in seeing me through the purchase of my first house - and really helped to push the sale along in record time. He was brilliant and communication and I felt in very safe hands throughout. Cannot recommend highly enough!PositiveResponsiveness, Professionalism

Naomi · 10 November 2021

Agent replied · 9 November 2024

Thank you so much for your review Naomi and we are delighted to hear this! We very much look forward to handing you the keys to your new home today!

5/5

Google

Very good experience with R Whitley & Co, specifically Mary-Joy and Tony who were super helpful (and my vendors estate agent). I purchased through them 8 years ago and again this year and look forward to doing business with them in the future.

Georgia · 6 August 2025

Agent replied · 23 December 2025

Thanks for your review Georgina - it has been a pleasure working with you again! We all hope you are enjoying life in your new home :)

5/5

Google

I cant thank Marc and the rest of the team enough. R Whitley's provided a fantastic service, not only in finding a buyer for my house, but also for proactively following the process through to exchange. They provided regular updates on the status and were available for advice whenever needed, always acting in a supportive and professional manner. I would strongly recommend them.

Faye · 11 November 2019

Agent replied · 9 November 2024

Thank you for your recommendation and we are happy to hear that you were pleased with our service. Wishing you all the very best in your new home :)

5/5

Google

Luke and Tony, really appreciate your help finding our first home in the UK. You were thorough, responsive and transparent throughout the process, and helped us complete the purchase as quickly as possible. Much recommended.

Glen · 10 November 2023

Agent replied · 9 November 2024

Thanks Glen - we appreciate your feedback and are delighted you were happy with our service. Hope to be able to help you again in the future!

1/5

Google

May be they are good for the landlords who hire them to get good tenants ripped off when ending the contract from their deposit, no matter how good a tenant you are, even not missing a single rent to landlord. RWhitely uses all the tricks …

Vj · 17 June 2025

Agent replied · 17 April 2026

Thank you for your feedback, and we’re sorry to hear that you were unhappy with the deposit return process at the end of your tenancy. … More

5/5

Google

R Whitley & Co. have again provided a most professional service, and are a really friendly company. My family have been using Whitley's for a considerable period, my grandfather and father were customers, I had absolutely no hesitation in returning to them to sell our industrial unit. On this occasion I have dealt mainly with Chris Whitley and Tony Birch (I have known Tony for more years than I care to remember.....) and I really can recommend them and their colleagues very highly.

Tom · 15 December 2023

Agent replied · 9 November 2024

Thank you for your review Tom - pleasure doing business with you again!

5/5

Google

We have just completed a sale which, for a number of reasons, was a complex and long drawn out process. Throughout, Marc Gunton and the team at R Whitley and Co remained extremely supportive and exhibited a very high degree of professionalism. We would, in fact we are, using the company for another transaction. Margaret and Ian Pryke

Ian · 10 November 2020

Agent replied · 9 November 2024

Thank you for your review Margaret and Ian - we appreciate the feedback!

5/5

Google

We couldn't be more happier with the service received from Mark and the rest of the team. They made the purchase of our first home so easy and with great communication throughout the whole process. Big thanks to Mark and the rest of the team at R Whitely & Co. Bobby & SimranPositiveProfessionalism

Bobby · 10 November 2021

Agent replied · 9 November 2024

We are so pleased to hear this Bobby and Simran - thank you for your review and we look forward to handing over the keys to your new home soon :)

5/5

Google

Honestly recommend. Professional team and brilliant service, quick response to email, any issues we had were resolved promptly and efficiently.Huge thanks to the agency for the great rental experience.

Mariana · 23 November 2025

Agent replied · 23 December 2025

Thank you, Mariana, for your kind review!

1/5

Google

What a bunch of unprofessional people. We had a viewing appointment for a luxury property and the very last minute their staff told that they don’t have a key. And then rescheduled it for next day, we cancelled many of our engagements to view the property, but the response was no different. Why do you advertise a property when you don’t have keys and why don’t you show some courtesy to treat people with respect? AVOID them if you can.

Crescent · 10 November 2023

Agent replied · 9 November 2024

As this review has not been logged in your real name, we have been unable to identify with certainty the specific viewing this relates to. We would therefore very much appreciate it if you would e-mail your details to jonny@rwhitley.co.uk - we always like to learn from reviews. However the only example that any of our team members can recall whereby a key was not available for a viewing was when a contractor completing works at the subject property, had not returned them as planned. We apologised to you for this at the time. We rebooked the viewing for the next day and you came along and viewed. Unfortunately sometimes you can have a plan, but something doesn't quite go as intended. This was in no way us intentionally disrespecting you as you suggest. It was just a simple mistake (we are only human after all!) and for that we apologise.

1/5

Google

I purchased a studio flat via this estate agency two years ago. They told me they knew the landlord very well, so I quite trusted them. I have never been told anything I need aware. After few months since I moved in, one day the neighbour from downstairs told me that I flooded his flat. I was in shock, I checked my flat, it seems everything was ok. I had to ask my builder to check, then they opened the shower tub, oh my God, the shower tub was not waterproofed, no one told me when I purchased the flat. I was so pressured at that time as I was on a new job, I needed spend a lot of time on my new job, on the other hand the neighbour wanted me to pay the damage and repairs for his flat.if the landlord or the agency told me beforehand, it will avoid all this happened. In a result, I had to spend a lot of money for all the repair for my shower tub, and the neighbour’s flat. I think the landlord should take most of the responsibility, but the agency introduced the flat, they have some responsibility as well in this case. From my experience, I would not recommend.

Dan · 10 November 2023

Agent replied · 9 November 2024

Hi Dan, We are sorry to hear that your neighbour experienced flooding in their property that came from your flat a couple of months after you moved in. This was not an issue that we were aware of when we were marketing the property for sale. As selling agents we do not conduct surveys of the properties we are marketing. It is standard procedure for a buyer to instruct a survey at their own cost in order to independently and without bias, identify any issues with the property that may need attention. A buyer can then use this survey to assist in their purchasing decision.

5/5

Google

R Whitley & Co is an outstanding estate agent. We've both bought and sold with them and both times the service was utterly exemplary. The team were lovely to talk to, pragmatic, friendly and go above and beyond to help, including being on hand to show valuers around the property whilst we were away! The communication was fantastic and they are always quick to respond, and the marketing of the property was really top notch, with exceptional professional photos and a 3D tour all provided. We'd like to extend our gratitude and thanks in particular to Jonny, Mary-Joy, Tony and Rich who are all a credit to estate agents. There's nothing more we could have asked for and we heartily recommend them to all!

Ben · 10 November 2023

Agent replied · 9 November 2024

Thanks so much for your review Ben - it has been an absolute pleasure working with you and Arianna over the last few months and has given us all a great satisfaction helping you achieve your next step up on the property ladder. We hope you are very happy in your new home!

5/5

Google

Following the death of our father, we had to sell what had been our family home for 57 years. Whitley’s did this for us in a very sensitive and professional manner, securing an acceptable offer within a week and continually keeping track of the progress so that 12 weeks after first going on the market the house sale was completed. Everyone we had contact with at the office was professional efficient and friendly. We could not have hoped for a better experience in what was an emotional time for our family.

Angela · 10 November 2023

Agent replied · 9 November 2024

Thank you for your review Angela and thank you for entrusting us with the sale of your family's property - we really appreciate it.

5/5

Google

We bought and (years later) sold our property through R Whitley, and cannot recommend them enough if need an estate agents in the area - they are so helpful and attentive through every step of the process. Thank you to Mark, Rich, Mary-Joy and the rest of the team.PositiveResponsiveness, Quality, Professionalism, Value

Matthew · 10 November 2021

Agent replied · 9 November 2024

Your are most welcome Matthew and thank you so much for your kind words. We wish you all the very best with your move and new home :)

5/5

Google

It was my first time renting a property through an agent and I couldn't have been happier. Lovely people, professional and friendly manner. Such a smooth transaction no stress no worry. It was a pleasure . Thank you Irma and Mark and everyone at RWhitley & CO. M.OPositiveResponsiveness, Quality, Professionalism

Evrem · 10 November 2021

Agent replied · 9 November 2024

We are so pleased to hear that you had a good experience renting through us Evrem. Thank you for your review and please let us know if you need us during your tenancy :)

5/5

Google

We were tenants with R Whitley & Co for four years, Alex was our point of contact all through. He was professional, responsive and helpful too. When the tenancy ended, we were treated with respect and finalised all the paperwork efficiently and quickly. Thank you R Whitley & Co.PositiveResponsiveness, Professionalism

Y · 10 November 2021

Agent replied · 9 November 2024

Thank you for your review and we are so pleased to hear of the service Alex gave throughout your tenancy. Hope to be of service to your again in the future!

5/5

Google

I’ve been with R Whitley & Co for over 10 years, and they have consistently delivered outstanding service in managing my properties. They are professional, responsive, and always act in my best interests. Their experience and attention to …

Hari · 17 June 2025

Agent replied · 17 April 2026

Thank you for your review and positive feedback, Hari! We appreciate it and are glad to hear that you can recommend our services.

5/5

Google

5 Stars agent!!! RWhitely agents were very efficient and honest in helping us buy our dream home. Mr Ben was always there to help & advice from start to end. I would recommend RWhiteley Estate Agent to anybody who are planning to buy or sale. A big thank you to Ben and team at R Whiteley!

A · 11 November 2018

Agent replied · 9 November 2024

Thanks Alain - we wish you all the very best with the refurbishment and many happy years with your family in your new home. If you need anything, you know where we are!

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