Trusted Agent profile · Hillingdon

Coopers Hillingdon reviews

★★★★★ Excellent

444 reviews across 2 platforms

27-29 Swakeleys Road, Ickenham, Hillingdon, UB10 8DF

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Coopers's office in Hillingdon, at 27-29 Swakeleys Road, is rated 4.7 out of 5 across 444 reviews on two platforms, including 338 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards Coopers won in 2026.

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4.9 / 5

338

Reviews on Google

This office

Trustpilot logo

106

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Coopers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.

5/5

Google

From the offset to finding us our first home to conclusion Russell has provided us with an excellent service, he has gone out of his way and went that extra mile to ensure that the transaction was smooth and easy for both parties involved. He liaised with both sides and ironed out all the problems very quickly. We used the solicitor he recommended and the whole process was made simple and not as hard as we expected it to be. Russell was friendly and professional at all times and it has been an absolute pleasure doing business with him. We would highly recommend Russell and his team to all our friends and family and will definitely use Coopers Residential again.

RIKESH · 11 January 2018

Agent replied · 9 January 2025

Thank you for the review Rikesh and Krina and congratulations on the purchase of your first home. If we can be of any further help in the near or distant future, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.

5/5

Google

We bought our first property through coopers and we were so impressed by how professional they were that we decided to sell our property with them. Russell was really great throughout the whole selling process. There was great communication and he made the whole process run smoothly. Thanks to Russell and Coopers!

Christopher · 30 August 2023

Agent replied · 29 August 2024

Hi Christopher, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Just wanted to say a big thank you to Amber at Coopers for her help with a recent sale. She was reliable, pro-active and excellent at keeping us informed with regular updates throughout the whole process.

Julie · 30 July 2024

Agent replied · 29 August 2024

Hi Julie, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Amber at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

We had a very positive experience with Coopers on the purchase of our home. Russell was always very professional with excellent communication. Russell ensured we were kept up to date in particular during the lockdown and responded in a very timely manner and addressed all matters very thoroughly and professionally. I would highly recommend Russell at Coopers as he ensured the entire process was seamless for us.PositiveResponsiveness, Quality, Professionalism, Value

Sima · 30 August 2021

Agent replied · 29 August 2024

Dear Sima, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I have recently Sold and Purchased through Coopers, and from start to finish the experience has been exceptional. We wanted to try a higher price than what Coopers had recommended, and this was our downfall at the start! we reduced the price to what Coopers had originally advised and we sold within 24 hours. A big thank you to Rob & Amy for finding us our buyers. The whole thing would have been a lot worse if it wasn't for Paige who constantly kept us in the loop and up to date with how our sale and purchase was going! Overall 5 Stars & 10/10! I would highly recommend Coopers to anyone looking to Sell or Buy! Thanks again! :)

Robin · 31 August 2017

Agent replied · 29 August 2024

Thank you for the review Robin and congratulations on the purchase of your new home! Thank you also for instructing Coopers to sell your property for you. We hope to work with you again in the future. Best wishes, Coopers Residential.

5/5

Google

We sold mums house with Russell and his team at Coopers. From the very beginning they kept us up to date with everything that was going on, we never had to chase them. They made everything simple and straightforward and we felt in good hands during the whole process .

Sam · 4 October 2023

Agent replied · 29 August 2024

Hi Sam, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Coopers are an outstanding Estate Agent that I used to purchase my property in Hillingdon. From start to finish they were excellent and cannot thank them enough for the great service. I had the experience of other agents to compare with them and Coopers were by far the best agent I have ever dealt with. They handled my viewings very professionally and answered all my questions and came across very friendly and had my criteria spot on without wasting any of my time unlike other agents. Once my offer was agreed I dealt with Paige Barber throughout sale process who was extremely helpful and the only person that kept me fully updated and pushed the process through to completion as quickly as possible. Paige was very professional and always returned my calls and emails immediately. I had so much confidence in Paige as I always knew she would do anything she said say. I cannot thank Paige and her team enough for their hard work and effort. I highly recommend the Coopers Team and have no hesitation in stating my confidence that if you require a professional and trustworthy service then Paige will no doubt provide that. Thank you once again for helping us find the perfect property of our dreams.

Gemma · 31 August 2016

Agent replied · 29 August 2024

Thank-you for the review Gemma! We wish you all the best in your new home. If you have any further questions please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.

5/5

Google

I recently purchased a property through Coopers with the help of Kayleigh Arnold. I can’t recommend Coopers and Kayleigh enough. It was a particularly frustrating sale but she reassured us the whole way through, consistently chased the chain and kept us all updated. It would have been much more stressful if Kayleigh wasn’t on board. The communication was brilliant. 10/10 thanks Kayleigh!

Holly · 30 August 2022

Agent replied · 29 August 2024

Hi Holly, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Kayleigh did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

We had an excellent experience with Russell and Cooper’s which made managing a sale from overseas a lot smoother. Russell was patient, knowledgeable and we thoroughly recommend him.

Lmh123 · 18 November 2024

Agent replied · 9 December 2024

Hi, thanks so much for taking the time to leave us 5 star review, it's great to hear that Russell at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Katie has been great with communication in relation to my rental property. Thanks for keeping on top of my renewal as well as reminding and advising me.

K · 2 December 2024

Agent replied · 9 December 2024

Hi K, thanks so much for taking the time to leave us 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

We recently sold our property with Coppers and had Russel guide us through the whole process. He was brilliant at communicating with everyone in the chain and made the process pretty smooth. Thank you for the great customer service. Would highly recommend going with Coopers!

Hannah · 12 November 2025

Agent replied · 12 November 2025

Hi Hannah, thanks so much for taking the time to leave us 5 star review, it's great to see that Russell at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

This is the second house we have sold via Coopers, the staff at Ickenham are always responsive and proactive. They know the local area well, have a large client base and have enough staff to cover during holidays and absences. And a very competitive rate.

Barry · 12 November 2025

Agent replied · 12 November 2025

Hi Barry, thanks so much for taking the time to leave us 5 star review, it's great to see that our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Trustpilot

Katie was very helpful.

Keith · 2 June 2026

5/5

Google

Have been using Coopers as a managing agent for a few years now. Javier and team have been professional and consistent in their services

Jonathan · 26 December 2024

Agent replied · 9 January 2025

Hi Jonathan, thanks so much for taking the time to leave us 5 star review, it's great to hear that Javier and the team are doing such a good job for you. We wish you all the best for the future where we hope to continue working with you. Thanks again, Coopers Estate Agents

5/5

Google

Kayleigh was fantastic in the sale of our family home after losing our father. She was there to support and guide us through every step of the way from finding us the right family through to final completion and through various challenges along the way. She was always so helpful and friendly and I highly recommend her.

Helen · 10 January 2023

Agent replied · 9 January 2025

Hi Helen, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Kayleigh did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I just renewed my contract with Coopers Letting), and I couldn’t be happier with the experience. This is my third year with them, and they’ve consistently provided exceptional service. The renewal process was smooth and straightforward, thanks to their clear communication and proactive approach. They were quick to address any concerns I had, and they made sure that all my needs were met before finalizing the renewal. Their attention to detail and commitment to ensuring tenant satisfaction really set them apart. I’m confident that I’m in good hands for another year and highly recommend ( Katie Kaill ) to anyone looking for a reliable and trustworthy letting agent!" She has been phenomenal and knows her work very well.

Sabih · 22 August 2024

Agent replied · 29 August 2024

Hi Sabih, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham Office did such a great job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Kayleigh is amazing. She skillfully got the parties to agree to a price and schedule for the sale of a house, and has been helpful, knowledgeable and friendly throughout. She has really gone above and beyond, always being available to provide additional information and to ease me through the process of buying my first house here. Would definitely recommend.

Laura · 24 October 2022

Agent replied · 23 October 2024

Hi Laura, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Kayleigh did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Our move was a long and complicated process, getting through to completion in the current climate is a real challenge. Coopers were with us every step of the way and I am really glad I chose them to manage our sale. Thanks to Russell, Aaron and the whole team!

Darren · 30 August 2023

Agent replied · 29 August 2024

Hi Darren, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Aaron and Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Recently renewed our contract with Coopers and Katie Kaill was extremely helpful and polite keeping us informed every step of the way Thank you Katie

Jaime · 2 December 2024

Agent replied · 9 December 2024

Hi Jaime, thanks so much for taking the time to leave us 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

We received a fantastic service from Russell and the team at Coopers Ickenham and would highly recommend their honest and friendly approach.

Ash · 2 January 2025

Agent replied · 9 January 2025

Hi Ash, thanks so much for taking the time to leave us 5 star review, it's great to hear that Russell and the Team at our Ickenham office did such a fantastic job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

4/5

Google

Selling was not easy but we had a good number of viewings and a few offers. The first purchase of the property did not complete but the second did. The Coopers team kept us updated and Russell helped out significantly with the completion process.

Trevor · 3 December 2023

Agent replied · 29 August 2024

Hi Trevor, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Aaron Finnigan in Coopers Ickenham was superb in providing support for my recent property purchase. He responded promptly to any queries and sought and provided any information required from the vendors. He was consistently polite, efficient and helpful. I have seldom experienced such a high level of professionalism when buying a property and would highly recommend him.PositiveResponsiveness, Quality, Professionalism

B · 30 August 2022

Agent replied · 29 August 2024

Hi Ms Bergin, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Coopers have recently managed the sale of two properties in Ickenham on behalf of myself and my partner. Despite the challenges from lockdown they remained in contact throughout and provided excellent support and communication with buyers, sellers and Solicitors. A very professional outfit they have made me revise my opinion of Estate Agents or at least of Coopers. Many thanks to Steven Nuttall, Russell and Kayleigh.PositiveProfessionalism

John · 30 August 2021

Agent replied · 29 August 2024

Dear John, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Katie has been very proactive with the renewal of our tenancy agreement getting our and the tenants agreement of the rent and putting everything in place. Excellent service

Sunil · 2 October 2024

Agent replied · 23 October 2024

Hi Sunil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

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Questions about Coopers Hillingdon

Has Coopers won any awards?

Yes. In The Trusted Agent 2026 awards: Coopers, Ickenham won Gold; Coopers, Ruislip won Platinum; Coopers, Ruislip Manor won Platinum; Coopers, West Drayton won Platinum; Coopers, Uxbridge won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Coopers hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hillingdon.

What do you need help with?

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