Trusted Agent profile · Hillingdon

Coopers Hillingdon reviews

★★★★★ Excellent

444 reviews across 2 platforms

27-29 Swakeleys Road, Ickenham, Hillingdon, UB10 8DF

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Coopers's office in Hillingdon, at 27-29 Swakeleys Road, is rated 4.7 out of 5 across 444 reviews on two platforms, including 338 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards Coopers won in 2026.

Google logo

4.9 / 5

338

Reviews on Google

This office

Trustpilot logo

106

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Coopers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.

5/5

Trustpilot

Recently sold my house with Coopers

Recently sold my house with Coopers. Cherelle was extremely professional and friendly. I would highly recommend her and Coopers!

Ella · 2 June 2026

5/5

Google

Katie did a fantastic job and timely in completing my rent review. Superb job. Thank you Katie

Tayo · 17 September 2025

Agent replied · 23 September 2025

Hi Tayo, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

My thanks to Amber and Russell for their excellent help with my recent purchase. They kept me updated at all stages, intervened when my conveyancer apparently forgot how to email me and haven't minded my daft questions. My family and I have had less satisfactory dealings with 2 of their local competitors recently, and Coopers are undoubtedly the superior business. Thank you!

Chara · 3 November 2023

Agent replied · 29 August 2024

Hi Chara, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Amber and Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Trustpilot

Cherelle was very helpful with with our…

Cherelle was very helpful with with our house purchase!

Anna · 6 August 2026

5/5

Google

We've just completed the sale of our flat in Ickenham and have had a really positive experience with Coopers Residential. We dealt with Russell Jones the manager initiallly and then Aaron Finnigan who dealt with our matter on a day to day basis. He was super professional, very polite and helped ensure the deal was complted by working with both the buyer's and our solicitors really well to get the purchase over the line without any hiccups. Great communication skills and a friendly manner. Thank You Aaron and to the team in Ickenham. Highly recommend Coopers Residential if you are selling or renting your property.PositiveResponsiveness, Quality, Professionalism, Value

Anuraag · 10 January 2022

Agent replied · 9 January 2025

Dear Anuraag, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Not an easy time to sell a house during a global pandemic, but with the professionalism, dedication, communication and support from Russell at Coopers in Ickenham we managed it. I can’t recommend Russell and his team highly enough. Not only were we selling through a pandemic but it was also my late mother’s property and Russell dealt with the whole sale process with humility and sensitivity. It was a great comfort to me that during such a stressful and emotional time I knew Russell and his team had everything under control. Many thanks Russell and the team at Coopers, IckenhamPositiveResponsiveness, Quality, Professionalism, Value

Diane · 10 January 2022

Agent replied · 9 January 2025

Dear Diane, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Trustpilot

Cherelle is very efficient and happy…

Cherelle is very efficient and happy with her work

Naz · 5 August 2026

5/5

Google

OUTSTANDING ⭐️⭐️⭐️⭐️⭐️ Extremely happy with how Coopers dealt with my parents house sale. Amber was very professional: updated us regularly and was helpful whenever we needed questions answered. Would highly recommend Coopers if you’re thinking of selling/buying a property 🤩

Kimberly · 3 December 2024

Agent replied · 9 December 2024

Hi Kimberly, thanks so much for taking the time to leave us 5 star review, it's great to hear that Amber and the Team at our Ickenham office did such a fantastic job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I bought through Coopers of Ickenham and initially dealt with Jack who was very helpful and then mainly with Amber. Amber had continuous contact with me and was extremely efficient, approachable and helpful. Would definitely recommend the Ickenham branch of Coopers.

Sue · 18 November 2024

Agent replied · 9 December 2024

Hi Sue, thanks so much for taking the time to leave us 5 star review, it's great to hear that Jack and Amber at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Trustpilot

Cherelle has been amazing helping me…

Cherelle has been amazing helping me throughout the sale of my home! Would definitely recommend!! Thank you Cherelle!

Ruby- · 2 June 2026

1/5

Trustpilot

Appalling Service

Appalling service l would suggest you avoid. Asked to view a house advertised on their website as ‘To Let’ several times with no response. Eventually l went into the branch to ask why no o e was responding to be assured that someone would. Then l checked out the area and the street the property was situated in and saw it had a For Sale sign outside. Checked Coopers website again and found it was listed as both. Finally the letting guy contacted me to view the property. I asked him if the property was for sale, he said no. Then l asked him why it was listed on their website as such as we are looking for a long term let. He said that the vendor was looking to sell in a year, but that was still looking to let it. Turned up to see it. The current tenant thought the appointment was later that explained that l couldn’t see the bathroom as it was occupied. I filled out the forms and submitted them that same day. These forms contain private and sensitive information. No response or acknowledgment. Later the following week l emailed the lettering guy who had arranged my view to ask for an update. No response or acknowledgment. Then made a complaint to the owner about the unprofessional and non responsive service provider by his staff. No response. Why would you want to do business with companies that treat you so badly. It’s really unbelievable. So l would suggest that you avoid these estate agents like the plague.

Holly · 18 July 2024

5/5

Google

Amber has been amazing. She has helped me each time I’ve reached out to her and she has always been professional and understanding. No words .. but very fast in replying the mails and resolving any issue keep up the good word Amber... Thanks to Daniel also he called me on time ( Great service ... all my questions are answered properly )

Gagan · 30 August 2023

Agent replied · 29 August 2024

Hi Gagan, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Amber and Dan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Trustpilot

Thank you to Cherelle for all her help…

Thank you to Cherelle for all her help with the sale of my property. Highly recommend Cooper's.

Daniel · 2 June 2026

5/5

Google

I thought that Coopers in Ickenham were thoroughly professional through the whole selling experience. Amber in particular was diligent in the way she went about her work, all the way through to completion and I can’t thank her enough for her help!

Daniel · 16 October 2024

Agent replied · 23 October 2024

Hi Daniel, thanks so much for taking the time to leave us 5 star review, it's great to hear that Amber at our Ickenham office did such a fantastic job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I would like to thank Katie Kaill for her great approach for the continued letting of our property. She went above and beyond to negotiate on our behalf and reach the very positive result. Katie always makes herself available and is extremely attentive and professional and was always in contact on a regular basic to update us of the progress

Stephen · 3 November 2023

Agent replied · 29 August 2024

Hi Stephen, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I recently used Coopers Ickenham for the sale and purchase of our home and found them to be highly professional. We were stuck in a chain of 4 properties and at times we were unsure if we would complete. Russell went above and beyond by chasing the solicitors and ensuring we were kept informed at all times. Aaron and Kayleigh were also very professional when arranging viewings and collating feedback. Overall I would highly reccomend Coopers.PositiveResponsiveness, Quality, Professionalism, Value

Suhal · 10 December 2021

Agent replied · 9 December 2024

Dear Khader, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Aaron and Russell were great at getting our house purchase over the line within 3 months from first viewing to completion as well as putting our house on the market and sold within this same period. The Ickenham team are also always easy to get hold of to ensure efficient comms throughout and very proactive in keeping the process moving. Thanks Coopers!

Neil · 30 August 2023

Agent replied · 29 August 2024

Hi Neil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Aaron and Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Would just like to highly recommend Aaron at Coopers for his communication and professionalism during our recent house sale. It was never going to be easy selling during a pandemic, but his manner was calm and he got us through to the end of the sale. He didn’t avoid difficult discussions and remained positive and proactive throughout the process. He did what he said he would do and rang when he said he would, you can’t ask for much more than that. Much appreciated Aaron.PositiveProfessionalism

Joanne · 30 August 2021

Agent replied · 29 August 2024

Dear Joanne, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Through no fault of the Coopers team, it took a while for us to move given we were on the market at such uncertain times. But the team kept the momentum going, found new buyers and communicated effectively every step of the way. Kayleigh has been an impressive and reliable professional to work with - always friendly, always helpful and a very skilled, solution-focused communicator for good and not so good news. We felt in very safe hands at a very challenging time. Thank you....PositiveResponsiveness, Professionalism

Stephanie · 30 August 2021

Agent replied · 29 August 2024

Dear Stephanie, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Kayleigh did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

We bought our house via Coopers. Both Aaron and Russell were very professional and helpful during what was a tricky couple of months (lockdown). They followed up with phone calls according to agreed timescales so that everyone knew what was going on. Even when they didn’t have an update they called to let us know that they are still waiting on a response to something. Definitely would recommend their services and look forward to working with them on future sales.PositiveProfessionalism

Anil · 30 August 2021

Agent replied · 29 August 2024

Dear Anil, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell & Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I have dealt with Ryan at Coopers for some time and he is always professional and responsive. He has been fantastic throughout the pandemic, particularly in making sure both me as a landlord and my tenants are kept informed of information and changes as needed. It has been really reassuring to know someone is making sense of things that we each need to know. He has also managed to come up with creative solutions to ensure both of us are happy.PositiveResponsiveness, Professionalism

Louise · 30 August 2021

Agent replied · 29 August 2024

Dear Louise, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

We dealt with Kayleigh at Coopers Ickenham, and she's been the most pleasant and efficient agent we've come across, always responsive and professional, always answers her phone and gets back to you with an update, understands buyers' and sellers' needs and stays on top of everything, she's absolutely relentless at finding people the properties and driving sales. What an asset to Coopers. Would love for to sell or to buy through her any time. We also dealt with Aaron and he was a pleasure to deal with too. Excellent communication.PositiveResponsiveness, Quality, Professionalism, Value

Maisie · 30 August 2021

Agent replied · 29 August 2024

Dear Maisie, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Kayleigh did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Trustpilot

Cherelle was really helpful she was…

Cherelle was really helpful she was there to help and advise every step of the way

Joanne · 2 June 2026

5/5

Google

I would like to thank Russell and his team at Coppers for all their support and effort in the recent sale of my property in Ickenham. They worked tirelessly and professionally in a long drawn out exchange, Russell especially, emailing and texting all hours of the day to resolve issues. Thanks again for all your help.

Ian · 2 January 2024

Agent replied · 29 August 2024

Hi Ian, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

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Questions about Coopers Hillingdon

Has Coopers won any awards?

Yes. In The Trusted Agent 2026 awards: Coopers, Ickenham won Gold; Coopers, Ruislip won Platinum; Coopers, Ruislip Manor won Platinum; Coopers, West Drayton won Platinum; Coopers, Uxbridge won Gold.

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Tell us what you need and we'll put you in touch. Coopers hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hillingdon.

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