Trusted Agent profile · Hillingdon

Coopers Hillingdon reviews

★★★★★ Excellent

444 reviews across 2 platforms

27-29 Swakeleys Road, Ickenham, Hillingdon, UB10 8DF

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Coopers's office in Hillingdon, at 27-29 Swakeleys Road, is rated 4.7 out of 5 across 444 reviews on two platforms, including 338 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards Coopers won in 2026.

Google logo

4.9 / 5

338

Reviews on Google

This office

Trustpilot logo

106

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Coopers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.

5/5

Google

Coopers have recently managed the sale of two properties in Ickenham on behalf of myself and my partner. Despite the challenges from lockdown they remained in contact throughout and provided excellent support and communication with buyers, sellers and Solicitors. A very professional outfit they have made me revise my opinion of Estate Agents or at least of Coopers. Many thanks to Steven Nuttall, Russell and Kayleigh.PositiveProfessionalism

John · 30 August 2021

Agent replied · 29 August 2024

Dear John, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Our thanks to Russell and his team yet again on providing an excellent service selling our property. Utilising Coopers of Ickenham previously we had no intention of any other agent marketing our house and as hoped, you didn't disappoint. Would recommend 10/10. Thank you Russell and Coopers!

Debra · 30 August 2023

Agent replied · 29 August 2024

Hi Debra, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I recently had the pleasure of working with Coopers Residential, and I cannot recommend them highly enough for their exceptional service. From start to finish, the entire process was handled with the utmost professionalism and care. A special mention goes to Russell, who was simply outstanding throughout the entire journey. He was incredibly knowledgeable and professional, always available to answer my questions, and went above and beyond to ensure that I was comfortable with every stage of the transaction.

Eray · 30 July 2024

Agent replied · 29 August 2024

Hi Eray, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

We found coopers easy to deal with throughout the purchase of our new property. Their communication was great and they were really helpful in facilitating our visits to our new property. Jack and Russell were particularly helpful.

Anna · 1 April 2024

Agent replied · 29 August 2024

Hi Anna,, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Jack and Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

A Huge thank you Amber Middleditch, we really appreciate all your help and support finding and securing a property for my mother. You have made the process very easy and you’re always available if we require any assistance. Kind regards Robert.

Red · 2 January 2024

Agent replied · 29 August 2024

Hi Robert, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Amber at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

We would highly recommend Coopers Ickenham Estate Agents, from the initial contact to completion their professionalism was evident with that added personnel touch making so much difference during the process. Always delivered what they promised. Russell & Aaron were very impressive throughout. Thankyou Andy & Julie

Andy · 30 August 2023

Agent replied · 29 August 2024

Hi Andy, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Russell and Aaron at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Russell and the staff were fantastic. At every point they were available for questions and swift with responses. It was a tough period as we purchased during lockdown but throughout Russell and the team were incredibly professional and helped us overcome our nerves with their friendly approach. Would definitely recommend Coopers to anyone who asked. Thanks guys for helping us purchase our new home.PositiveQuality

Matt · 30 August 2021

Agent replied · 29 August 2024

Dear Matt, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell & the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I would like to thank Katie. We recently renewed our contract, and the process went very quickly and smoothly. We are always happy with copper Agency.

Bana · 23 September 2024

Agent replied · 23 October 2024

Hi Bana, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I've had an exceptional experience with Coopers Residential. From start to finish, they have been professional, responsive, and incredibly helpful. The staff is knowledgeable and always goes above and beyond to ensure everything runs smoothly. Whether it was answering questions, handling paperwork, or resolving any issues, Coopers Residential consistently provided top-notch service. I highly recommend them to anyone looking for a reliable and trustworthy letting agent. They truly are the best in the business!

Shibu · 23 September 2024

Agent replied · 23 October 2024

Hi Shibu, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I’m really happy with service I have received from the Coopers team especially Katie Kaill. Katie made my renewal simple and was really polite in all the emails she sent me.

Dan · 30 June 2024

Agent replied · 29 August 2024

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Katie was really professional, really knowledgeable and great customer service! Would recommend her and Coopers Ickenham to any of our friends

Lauren · 2 December 2024

Agent replied · 9 December 2024

Hi Lauren, thanks so much for taking the time to leave us 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

We recently sold our house through Coopers and they were excellent from initial valuation to completion. The whole team were friendly and professional and Russel kept us in the loop on all matters regarding the sale and was happy to help when we had queries. I would definitely ring them first if I was looking to buy or sell a house again.PositiveResponsiveness, Professionalism

K · 30 August 2021

Agent replied · 29 August 2024

Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Trustpilot

Thank you to Cherelle

Thank you to Cherelle for all

Danny · 7 April 2026

5/5

Google

Ms Katie Kaill’s professionalism is outstanding. She is knowledgeable and trustworthy. She is always available to answer questions and keeps me updated every step of the way. I now feel completely confident that my property is in good hands.

Clare · 10 November 2025

Agent replied · 12 November 2025

Hi Clare, thanks so much for taking the time to leave us 5 star review, it's great to see that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I had a few queries regarding my renewal and spoke to Katie Kaill she was able to answer all of my questions and address any concerns I had. I highly recommend Katie & the Coopers team! Thanks Katie :)

Ellie · 2 January 2024

Agent replied · 29 August 2024

Hi Ellie, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Coopers have been exceptional with their service, and a special mention to Kayleigh who went above and beyond to make the whole process as smooth as possible. The communication was excellent and it definitely took a lot of stress of our shoulders. Would recommend to anyone buying / selling in the area. Thanks again Kayleigh!

Kajal · 30 August 2022

Agent replied · 29 August 2024

Hi Kajal, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Kayleigh did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Paige has been fantastic every step of the way through purchasing our first home. She is friendly, professional and always very helpful. She is always available and responds to emails very efficiently and makes everything easy to understand. Coopers in general have been brilliant and extremely professional. We have dealt with many Estate Agents over the past 6 months and Coopers by far have been the best. Thank you Paige and Coopers!

Siobhan · 31 August 2017

Agent replied · 29 August 2024

Thank you for the review Siobhan and congratulations on the purchase of your first home! Wishing you a Merry Christmas and a Happy New Year. Best wishes, Coopers Residential.

5/5

Google

Katie Kail assisted me at Coopers and was very friendly, professional and thorough in the process of renewing our tenancy agreement. Thank you Katie for all your help, it’s much appreciated!

Florence · 31 May 2024

Agent replied · 29 August 2024

Hi Florence, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Just wanted to say a big thank you to coopers especially Amber who I spoke with the other day. She was incredibly helpful with answering all my questions and all round amazing customer service, thanks again.

Gabriella · 1 February 2024

Agent replied · 29 August 2024

Hi Gabriella, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Amber at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Brilliant experience with Russell and team at Coopers Ickenham, they made the process of buying and selling an extremely positive one and have been super helpful and commutative every step of the way.

Rhiannon · 1 April 2024

Agent replied · 29 August 2024

Hi Rhiannon, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

1/5

Trustpilot

Very unprofessional

Very unprofessional! I dealt with this agent by the name Honor-Charlotte Peters for quite sometime now, however even though I’ve put full asking price offers on multiple properties each and every time i got rejected by her! On the last occasion offer was put through as soon as got advertised without viewing it(full asking price+ 6 months upfront payment) and Honor stated that the landlord is happy with the offer, only moving in date needs to be agreed on sooner to which I accepted it. That same day Honor continue to show the property to other people and then she came back asking to increase in price even though full asking price was offered and wanted to pay holding deposit on the same day to which she retracted the statement by saying that offer hasn’t been accepted!

Biana · 24 July 2025

5/5

Google

Katie at Coopers has been a fantastic help in getting my queries and requests actioned promptly and to the best of her ability. She’s also been great at communicating with me and keeping me up to date! Many thanks Katie K! Malvika

Millie · 30 August 2023

Agent replied · 29 August 2024

Hi Millie, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Russell and his team have moved heaven and earth to get the job done. Coopers are the ones you can trust…

Jevon · 16 October 2024

Agent replied · 23 October 2024

Hi Jevon, thanks so much for taking the time to leave us 5 star review, it's great to hear that Russell and his Team at our Ickenham office did such a fantastic job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

It is a pleasure dealing with Coopers Ickenham. Russell has been transparent through the negotiation process. We are in the early stages of our property purchase and hoping that the process continues to be seamless in the coming weeks.

Tarun · 24 October 2023

Agent replied · 23 October 2024

Hi Tarun, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

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Questions about Coopers Hillingdon

Has Coopers won any awards?

Yes. In The Trusted Agent 2026 awards: Coopers, Ickenham won Gold; Coopers, Ruislip won Platinum; Coopers, Ruislip Manor won Platinum; Coopers, West Drayton won Platinum; Coopers, Uxbridge won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Coopers hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hillingdon.

What do you need help with?

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