Trusted Agent profile · Hillingdon

Coopers Residential West Drayton reviews in Hillingdon

4.7

★★★★★ Excellent

359 reviews across 2 platforms

1 Tavistock Road, West Drayton, UB7 7QT, Hillingdon, UB7 7QT

Coopers Residential's office in Hillingdon, at 1 Tavistock Road, is rated 4.7 out of 5 across 359 reviews on two platforms, including 258 Google reviews rated 4.9.

Google logo

4.9 / 5

258

Reviews on Google

This office

Trustpilot logo

101

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.

5/5

Google

I had a house viewing, received good customer service from Josh, he had a very professional approach throughout, answered all the questions that I had. A Big Thumbs up Coopers West Drayton!

Helen · 14 May 2024

Agent replied · 10 November 2024

Hi Helen, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Josh at our West Drayton office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Trustpilot

Katie Kaill has always been fantastic…

Katie Kaill has always been fantastic with my property renewals

Mr · 20 February 2026

1/5

Trustpilot

Pinner Branch Very Poor

Keep well away from this agent in Pinner as they offer a very poor service when you try to sell your property

Graham · 5 November 2025

5/5

Google

Just exchanged on selling our house very pleased to be using Coopers for the sale of our property. Rico, Ben They've been great at communication and keeping me updated on the process since accepting an offer to the end.Highly recommend.

Amy · 11 November 2023

Agent replied · 10 November 2024

Hi Amy, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico and Ben did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

We are very pleased to have bought our first house with help from David Jenkinson and Robert White. Fantastic service throughout the whole process of purchasing our new family home. Always keen to help and assist, always kept us up to date with what stage we were at, and kept the process moving along to completion as soon as possible. Very friendly service, and approachable. Many Thanks Coopers - West Drayton

Elias · 11 January 2017

Agent replied · 9 January 2025

Thank you for the review Elias and congratulations on the purchase of your first home! If we can be of any further help in the near or distant future, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.

5/5

Google

As a first time buyer I was rather anxious about making the step up on to the property ladder in the current market. However, I had a viewing with Josh from Coopers West Drayton and he eased any concerns I had on the market, demonstrating great knowledge and expertise. I’ve since made and had my offer accepted on the property I viewed and I now cannot wait to move in!

Arthur · 11 November 2023

5/5

Google

The process of purchasing my property had its difficulties but Cooper's were helpful and transparent along the way and we're responsive to any questions. I would be happy to use their services again, though hopefully not anytime soon!

Valmiki · 11 November 2023

Agent replied · 10 November 2024

Hi Valmiki, thanks so much for taking the time to leave us a 5 star review, it's great to hear that our West Drayton office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Purchased our first ever property with Coopers and worked closely with Rico. Rico and Ben have been an absolute delight to work with, very professional throughout the process and extremely communicative. Rico always came up with solutions and continued to keep us in the loop with everything. Thank you!

A · 11 November 2022

Agent replied · 10 November 2024

Hi Abby, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Rico and Ben did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I had a great experience with Rico at Coopers, he was extremely friendly and understanding. I felt everything had been explained in detail and his approach was genuine. I definitely recommend using Coopers with your move.

Mia · 11 November 2023

Agent replied · 10 November 2024

Hi Mia, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Great Service with really good communications.These guys are good at their job, they were one step ahead at every turn. But the service wasn't only extended to us, the sellers, they looked after our buyers, therefore ensuring a good sale of a large and unusual property.

Phyll · 11 November 2022

Agent replied · 10 November 2024

Hi Phyll, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Coopers did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Hats off to Rico. The sale of the property was not easy given Covid but his perseverance, adaptability and professionalism paid off. Having dealt with various Estate Agents, I would say Coopers does differentiate itself from its competitors by offering a superior service. Wish them the best for the future. Until the next time.....PositiveResponsiveness, Quality, Professionalism, Value

A · 10 January 2021

Agent replied · 9 January 2025

Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Cannot recommend the sales team at Coopers highly enough. We dealt with lots of estate agents over the course of selling and buying a property but Callum and Rico stand out from the rest by miles. They help take some of the stress out of moving and are incredibly helpful and professional at all times.PositiveResponsiveness, Quality, Professionalism

Laura · 10 January 2021

Agent replied · 9 January 2025

Dear Laura, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico & Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

1/5

Trustpilot

Homophobic to LGBTQ potential renters

I would like to call out your company for blatant homophobia and unprofessionalism for starters, three times at the last minute I have been cancelled on for a viewing the latest today when I could see the estate agent showing a heterosexual couple around the property and then to have a call to see a tenant has changed the locks, each time a heterosexual couple has been shown around and not us. Sophie Gordon, cancelled on me two of these times my partner contacted a Oliver Curtis to say how dissatisfied we are to have a very passive aggressive email back and to say we are accusing her of lying which is highly unprofessional. I am extremely hurt and upset by this and want to make a formal complaint. The latest viewing cost me a lot of money to travel there and back and to take time of work I am beyond hurt by this.

Devilish · 14 June 2022

5/5

Google

I found all at Coopers a friendly, professional team. Rico effiently dealt with my initial enquiry and valuation and Callum communicated throughout the sale process keeping me updated. Would definitely recommend !

Caroline · 11 November 2023

Agent replied · 10 November 2024

Hi Caroline, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Rico and Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Really pleased with the service and communication provided by Callum throughout my sale process. He was very polite and extremely professional in dealing with all matters regarding the sale. I would highly recommend Coopers to anyone looking to sell their properties within the area.

Areerat · 11 November 2022

Agent replied · 10 November 2024

Hi Areerat, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

My house sale was managed by Ben Lloyd, who provided an excellent service. His regular communication, patience and realistic approach to marketing led to a successful completion.

Dean · 14 February 2024

Agent replied · 10 November 2024

Hi Dean, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our West Drayton office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Manage to buy a house last week in Hayes. Mr Rico, from coppers was extremely helpful at every step. He was very professional and helped to co-ordinate the whole process in a very effective way. I would highly recommend to use coopers in west Drayton ImranPositiveResponsiveness, Quality, Professionalism, Value

Imran · 10 January 2022

Agent replied · 9 January 2025

Dear Imran, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Rico at the West Drayton branch has gone above and beyond when dealing with the sales transaction for our property. Always kept in touch with updates and helped things moving along when our buyer needed a push to ensure we kept to timescales. Would not hesitate to recommend if you are looking for a smooth, stress free sale!

Deborah · 12 November 2019

Agent replied · 10 November 2024

Hi Deborah, thank you for your review! I am really glad that Rico helped you with your sale and you found this stress free.

5/5

Trustpilot

Cherelle was very helpful on the sale…

Cherelle was very helpful on the sale of my property

Emma · 19 January 2024

1/5

Trustpilot

Avoid.

Harrow council contracted them to market 2 bedroom houses. Despite my daily emails and phone calls requesting the details , I was told that phase 3 will be launched soon and I will be contacted, name was put on the list. To my surprise , I emailed them today to find out that phase 3 was launched and sold out. No communications whatsoever and this probably was a matter of preferential workings by the company or probably a disrespectful sales consultant. I will put a complaint with Harrow Council.thanks

Speechless · 30 November 2021

5/5

Google

Coopers West Drayton provide very good & professional service, special thanks for Callum and Ryan. Good customer service and help me find my dream home, and make the deal go smoothly. If anyone plan to buy/sell/let/rent property in west Drayton, Coopers have good agents .PositiveResponsiveness, Quality, Professionalism, Value

Wingsum · 11 November 2021

Agent replied · 10 November 2024

Dear Wingsum, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum & Ryan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Josh helped me look for my next home. He’s professional, reliable, accommodating, patient and a good negotiator. Thank you

Corinne · 14 May 2024

Agent replied · 10 November 2024

Hi Corinne, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Josh at our West Drayton office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

We have had a very positive experience using Coopers West Drayton. Staff were very professional and communication was great. Throughout the sale process they kept in touch regularly and also assisted with liaising with solicitors and other relevent parties relating to the sale. Would definitely recommend.PositiveProfessionalism

Malise · 11 November 2021

Agent replied · 10 November 2024

Dear Malise, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Rico & Callum did an excellent job in selling Mulberry Crescent. They were very helpful and professional throughout and I would highly recommend them to anyone looking to sell their house. Best Regards of the future Carol Ives

Jamie · 11 November 2022

Agent replied · 10 November 2024

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Rico and Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Coopers Residential's Google reviews

Questions about Coopers Residential West Drayton

How many reviews does Coopers Residential West Drayton have?

Coopers Residential's Hillingdon office has 359 reviews across two platforms: 258 on Google, 101 on Trustpilot (across the whole business).

What is Coopers Residential West Drayton's rating?

Coopers Residential West Drayton is rated 4.7 out of 5 across all 359 reviews, and 4.9 out of 5 on Google from 258 reviews.

Where is Coopers Residential's Hillingdon office?

Coopers Residential West Drayton, 1 Tavistock Road, West Drayton, UB7 7QT, Hillingdon, UB7 7QT.

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